Lock-Screen Buttons not responsive


Lock-Screen Buttons not responsive

Casual Listener






Samsung Galaxy S8

Operating System

One UI version 1.0

Adroid version 9


My Question or Issue

The on-screen buttons (lock-screen) are not working any more. 

I'm not sure if it just stoped working or maby related with an Android update (8->9) or Spotify update.

I push the buttons and it has an optical respons but dosen't do anything.

My other Playback/Stream-Apps don't have that problem, only Spotify.


I would appreciate any help you could provide.

2 Replies

Re: Lock-Screen Buttons not responsive

Rock Star 17
Rock Star 17

Hey @nimsa! Welcome to the Spotify Community. ^^


That's odd.

Please be aware that this issue is already under investigation.

Be sure to check this ongoing issues thread out to stay updated on this. Make sure to add your +VOTE. ^^



NicoRock Star 17
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Re: Lock-Screen Buttons not responsive

Casual Listener

Hi Nico,


Thanks for the info. It seems that the issue exists for a while now.

I guess there's nothings else to do than wait and see what happens until the next update.

It's really annoying to unlock the screen every time I want to pause/resume or skip.