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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203110 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203110 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548109 Views

78 replies

3 likes

  • 548109 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455802 Views

571 replies

38 likes

Account
Free
  • 455802 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify Connect shows active listening on devices on different networks

PlanPremiumCountryCanadaDevicePixel 3LG G4Razer phoneWindows desktopsOperating SystemAndroid 8.1.0 (Oreo) - RazerAndroid 9 (Pie) - Pixel 3Windows 7Windows 10 My Question or IssueDuring the weekdays while my partner is using his phone (Razer) he will ...

Casual Listener

Plan Premium Country Canada Device Pixel 3 LG G4 Razer phone Windows desktops Operating System Android 8.1.0 (Oreo) - Razer Android 9 (Pie) - Pixel 3 Windows 7 Windows 10   My Que...

Guido

Spotify Legend

2257 Views

4 replies

0 likes

Spotify Connect Desktop
  • 2257 Views
  • 4 replies
  • 0 likes

Superuser Contribution Your recommendation are really, really, really bad..

PlanPremiumCountryFranceDevice Samsung s8Operating SystemAndroid 9.0 My Question or Issue Hi spotify, since the last update, I can't get any more the "playlist recently listened" suggestion in my home screen, I have 20 suggestions, and each suggestio...

Newbie

Plan Premium Country France Device  Samsung s8 Operating System Android 9.0   My Question or Issue   Hi spotify, since the last update, I can't get any more the "playlist re...

Guido

Spotify Legend

1116 Views

3 replies

0 likes

  • 1116 Views
  • 3 replies
  • 0 likes

Just Got a Google Home and...

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to listen on each of our device, yeah? AFAIK, I've only...

Newbie

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to l...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

All songs option not available

PlanPremiumCountryIndiaDeviceNokia 7 plusOperating SystemAndroid Pie My Question or IssueI don't see all songs option on my android device anymore .The same is available on my iPad and my PC. I wonder if this is recent UI change that hasn't rolled on...

Visitor

  Plan Premium Country India Device Nokia 7 plus Operating System Android Pie   My Question or Issue I don't see all songs option on my android device anymore .The same is availa...

611 Views

0 replies

1 likes

All songs not available
missing features
  • 611 Views
  • 0 replies
  • 1 likes

Why are my Editor's Picks playlists in the home screen different in my android app and windows app?

PlanPremiumCountryIndiaDevicePoco F1Operating SystemAndroid 9 Pie My Question or Issue Why are my Editor's Picks playlists different in my android app and windows app?The windows playlists are more relevant to me than the android ones.

Newbie

Plan Premium Country India Device Poco F1 Operating System Android 9 Pie   My Question or Issue  Why are my Editor's Picks playlists different in my android app and windows app? ...

vivek2151995

Newbie

1428 Views

3 replies

0 likes

  • 1428 Views
  • 3 replies
  • 0 likes

Media buttons

How to fix media buttons not working on gs9 ??? 

Newbie

How to fix media buttons not working on gs9 ???  

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution No metadata on the cars display when connected via bluetooth

PlanPremiumCountryGermany DeviceOneplus 6TOperating SystemAndroid 9 My Question or Issue:There is no metadata on the cars display when connected via bluetooth. I have searched the previous posts and tried reinstalling, relogging, repairing and so on....

Casual Listener

  Plan Premium Country Germany   Device Oneplus 6T Operating System Android 9   My Question or Issue: There is no metadata on the cars display when connected via bluetooth....

0jpey_fe3-qfh

Newbie

1398 Views

3 replies

1 likes

  • 1398 Views
  • 3 replies
  • 1 likes

Android smartwatch app automatically saving songs without me saying to

PlanPremiumCountryUSADeviceSamsung Gear Active Smartwatch My Question or IssueI'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option in my library turned off. Yet, every time I listen to a song and pull up ...

Newbie

Plan Premium Country USA Device Samsung Gear Active Smartwatch   My Question or Issue I'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option i...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

I lost my charged music on my phone (but not on my pc) when I left premium to free version

PlanFree after PremiumCountryBelgiumDeviceHuaweiOperating SystemAndroid My Question or IssueI lost my charged music on my phone (but not on my pc) when I left premium to free version. I can read my charged music on the pc (full tracks without any adv...

Casual Listener

Plan Free after Premium Country Belgium Device Huawei Operating System Android   My Question or Issue I lost my charged music on my phone (but not on my pc) when I left premium to free...

Bittencourt

Spotify Star

706 Views

3 replies

0 likes

user
  • 706 Views
  • 3 replies
  • 0 likes

Spotify bluetooth streaming problems

PlanPremiumCountryUkDeviceSamsung Galaxy S8Operating systemAndroid Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on track lapse time then go back to where it left off and continue. It does i...

Regular

Plan Premium Country Uk Device Samsung Galaxy S8 Operating system Android   Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on ...

1195 Views

0 replies

4 likes

Bluetooth streaming
  • 1195 Views
  • 0 replies
  • 4 likes

My "artists" disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroidMy Question or IssueToday I started Spotify and apparently I go...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Huawei P10 lite Operating System An...

david_verschoor

Newbie

1011 Views

2 replies

4 likes

  • 1011 Views
  • 2 replies
  • 4 likes

Return report.

PlanFree/PremiumCountry Device(Huawei Honor)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAccidentally pressed "Report Explicit Content". Can I cancel it?

Newbie

Plan Free/Premium Country   Device (Huawei Honor) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Accidentally pressed "Report Explicit Conten...

ElainaD

Composer

1663 Views

1 replies

0 likes

  • 1663 Views
  • 1 replies
  • 0 likes

Solved!! [Playlists] View all Playlist Followers

PlanPremiumCountry Singapore Device(Macbook Air 2015)Operating System(OSX Yosemite) My Question or Issue Dear Spotify, I have been experiencing my songs in a playlist skipping the first 5s and the last 5s whenever I press next or it automatically loo...

Casual Listener

Plan Premium Country Singapore   Device (Macbook Air 2015) Operating System (OSX Yosemite)   My Question or Issue     Dear Spotify,   I have been experiencing m...

Nico

Community Legend

1186 Views

5 replies

0 likes

  • 1186 Views
  • 5 replies
  • 0 likes

Push notification is entirely black

I got a new phone (Meizu 16th with Flyme UI). Spotify itself works fine, but the navigation menu in the push notification area is entirely black-on-black, making the individual keys really difficult to hit in dark situations. Is there a way to fix th...

Roadie

I got a new phone (Meizu 16th with Flyme UI). Spotify itself works fine, but the navigation menu in the push notification area is entirely black-on-black, making the individual keys really difficult ...

652 Views

0 replies

1 likes

  • 652 Views
  • 0 replies
  • 1 likes

Solved!! Bluetooth FF (15s jump) on podcasts

Until a week or so, when listening podcasts via bluetooth headphones, when pressing on headphones "next" button the podcast was fast forward by 15seconds. That was very convienient. Now with bluetooth "next" it goes to next podcast which is not used....

Newbie

Until a week or so, when listening podcasts via bluetooth headphones, when pressing on headphones "next" button the podcast was fast forward by 15seconds. That was very convienient. Now with bluetoot...

Nico

Community Legend

1035 Views

1 replies

1 likes

  • 1035 Views
  • 1 replies
  • 1 likes

Welcher Geldbetrag wird abgerechnet?

Hallo,vielleicht kann mir jemand helfen. Wenn ich Spotify Premium über meinen Mobilfunkanbieter bezahle, wird dann 9,99€ oder 10,00€ von meinem Guthaben abgebucht? Ich würde mich sehr über Antworten freuen. Viele GrüßeMartin

Newbie

Hallo, vielleicht kann mir jemand helfen. Wenn ich Spotify Premium über meinen Mobilfunkanbieter bezahle, wird dann 9,99€ oder 10,00€ von meinem Guthaben abgebucht?   Ich würde mich sehr über...

leviE

Composer

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu Ad pops up every time I go to "Your Library" in Android app

PlanPremiumCountry U.S of ADeviceGalaxy Note 8Operating SystemAndroid OreoSpotify Version8.4.97.807 My Question or IssueWhen using the app and I select "Your Library", I see an ad for Hulu. I am not interested and would like for this to stop popping ...

Newbie

Plan Premium Country  U.S of A Device Galaxy Note 8 Operating System Android Oreo Spotify Version 8.4.97.807   My Question or Issue When using the app and I select "Your Li...

Guido

Spotify Legend

1109 Views

2 replies

1 likes

Android
Android Error
Galaxy
Hulu
pop-up
Samsung
  • 1109 Views
  • 2 replies
  • 1 likes

All Songs and Playlists are erased after restart of the mobile phone

PlanPremiumDevice(Galaxy A50 2019)Operating System(Android 9 Pie)My Question or IssueAfter each restart of my mobile phone all songs loaded offline are deleted and all playlists are gone. The storage location is then again the internal memory instead...

Newbie

Plan Premium Device (Galaxy A50 2019) Operating System (Android 9 Pie) My Question or Issue After each restart of my mobile phone all songs loaded offline are deleted and all playlists are gon...

648 Views

0 replies

2 likes

  • 648 Views
  • 0 replies
  • 2 likes

Erro no app

he app keeps changing music and playlist by itself. what horrible use experience

Newbie

  he app keeps changing music and playlist by itself. what horrible use experience

Nico

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Controls from headphones does not work

DeviceXiaomi Readme note 3 proOperating SystemAndroid 6.0.1 MMB29M (MIUI Global 10.2 Stable 10.2.1.0 (MHOMIXM)) My Question or IssueControlls Play/Pause from headphones does not work as expcted# Open spotify, play any song and click pause. You should...

Newbie

Device Xiaomi Readme note 3 pro Operating System Android 6.0.1 MMB29M (MIUI Global 10.2 Stable 10.2.1.0 (MHOMIXM))   My Question or Issue Controlls Play/Pause from headphones does not work...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes