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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211025 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211025 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561550 Views

78 replies

3 likes

  • 561550 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463327 Views

575 replies

39 likes

Account
Free
  • 463327 Views
  • 575 replies
  • 39 likes

Stopping Music/Clear Now Playing

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemAndroid-Exact OS is irrelevant, this is a GENERAL FUNCTIONALITY query. My Question or IssueHow do I fully stop a song that is playing? To be explicitly clear on my question, by "fully sto...

Newbie

Plan Premium Country United States Device LG Tribute Operating System Android-Exact OS is irrelevant, this is a GENERAL FUNCTIONALITY query.   My Question or Issue How do I fully stop ...

786 Views

0 replies

0 likes

  • 786 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play local files on my Android phone

PlanPremiumCountryCzech RepublicDeviceLG G6Operating SystemAndroid 8 My Question or IssueHello!I have a prob with all of my local files in my playlists, as they can't be played on my phone (they are all greyed out). Everything works perfectly fine on...

Casual Listener

Plan Premium Country Czech Republic Device LG G6 Operating System Android 8   My Question or Issue Hello! I have a prob with all of my local files in my playlists, as they can't be pl...

xmaroolax

Casual Listener

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

Spotify Pauses after a few (random) songs - Samsung S9+

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (whatever is most current) My Question or IssueSpotify pauses and must push play after 1-5 songs (random but always happens). I have been searching the internet for weeks on a f...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android Oreo (whatever is most current)   My Question or Issue Spotify pauses and must push play after 1-5 songs...

audiom3

Casual Listener

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

No puedo reproducir playlist sin conexión a internet

PlanPremiumCountryMéxico DeviceHuawei mate 20 lite Operating SystemAndroid My Question or IssueNo me cargan las playlist sin conexión a Internet, solo álbumes, tengo la cuenta premium, ayúdenme por favor.

Newbie

  Plan Premium Country México  Device Huawei mate 20 lite  Operating System Android   My Question or Issue No me cargan las playlist sin conexión a Internet, solo álbum...

608 Views

0 replies

1 likes

  • 608 Views
  • 0 replies
  • 1 likes

April 9th update is crashing and rebooting my Google Pixel 3

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3XLOperating SystemAndroid 9 Pie My Question or IssueI have used and loved Spotify for years and years. And when I say "use", I mean I REALLY use Spotify. It is playing on my phone about 9 hours a day...

Casual Listener

Plan Premium Country United States Device Google Pixel 3XL Operating System Android 9 Pie   My Question or Issue I have used and loved Spotify for years and years. And when I say "use"...

RyanGPalmer

Casual Listener

1649 Views

2 replies

1 likes

Android
broken
Crash
google
pixel
reboot
restart
Update
  • 1649 Views
  • 2 replies
  • 1 likes

Spotify Insanely Slow on Specific Device

Hello, I am on a Premium Family Plan in Canada. When using spotify on my Asus Zenfone 4 Pro running Andriod 8.0.0 My Issue is that IT is painfully slow to boot up and load Menus, songs and playlists. Music often skips in both my car (on 4g network an...

Casual Listener

Hello, I am on a Premium Family Plan in Canada. When using spotify on my Asus Zenfone 4 Pro running Andriod 8.0.0     My Issue is that IT is painfully slow to boot up and load Menus, son...

SailaZero

Casual Listener

1212 Views

2 replies

2 likes

  • 1212 Views
  • 2 replies
  • 2 likes

Downloading all saved albums

PlanPremiumCountryUK DeviceSamsung Galaxy 8Operating SystemAndroid (latest) My Question or IssueI can no longer find a way to download all saved albums, is there a way to do it now that not everything is added to saved songs? I'm having this problem ...

Newbie

Plan Premium Country UK  Device Samsung Galaxy 8 Operating System Android (latest)    My Question or Issue I can no longer find a way to download all saved albums, is there a...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Can't stop downloading songs automatically

PlanPremiumCountry DeviceSamsung A5Operating SystemAndroid My Question or IssueHello. So I keep having the same problem regarding my Library song's automatically downloading, even though I have disabled that function. Can't seem to find any solution ...

Newbie

  Plan Premium Country   Device Samsung A5 Operating System Android   My Question or Issue Hello. So I keep having the same problem regarding my Library song's automatically...

1380 Views

0 replies

2 likes

downloading
off
stop
  • 1380 Views
  • 0 replies
  • 2 likes

Playlists and folders displayed in wrong order on Android

Hi everybody, I have a problem with the order of my playlists and folders on my Android smartphone. The right order I set on Desktop does not appear when I press on "Playlists" on my phone, but it only appears when I want to add a song to a Playlist....

Regular

Hi everybody, I have a problem with the order of my playlists and folders on my Android smartphone. The right order I set on Desktop does not appear when I press on "Playlists" on my phone, but it on...

584 Views

0 replies

3 likes

  • 584 Views
  • 0 replies
  • 3 likes

Certain local files won't download to my Samsung S6 edge

I am trying to put some songs that I have that aren't available on spotify onto my phone, most of them download albeit with a lot of convincing for some of them (having to make a new playlist just to download one song, changing the names of the files...

Newbie

I am trying to put some songs that I have that aren't available on spotify onto my phone, most of them download albeit with a lot of convincing for some of them (having to make a new playlist just to...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Other] Persistent download every day

Every day, at least once a day, I get a notification that Spotify is downloading something. It never progresses and never finishes I've checked to see what may be trying to download but can't see anything that needs to complete or start downloading. ...

Visitor

Every day, at least once a day, I get a notification that Spotify is downloading something.    It never progresses and never finishes    I've checked to see what may be trying...

Guido

Spotify Legend

563 Views

1 replies

0 likes

Android
Other
  • 563 Views
  • 1 replies
  • 0 likes

Lock-Screen Buttons not responsive

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemOne UI version 1.0Adroid version 9 My Question or IssueThe on-screen buttons (lock-screen) are not working any more. I'm not sure if it just stoped working or maby related with an Androi...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S8 Operating System One UI version 1.0 Adroid version 9   My Question or Issue The on-screen buttons (lock-screen) are not working a...

nimsa

Casual Listener

723 Views

2 replies

2 likes

  • 723 Views
  • 2 replies
  • 2 likes

Superuser Contribution Autoplay not working, android pie.

PlanPremiumCountryIsraelDeviceGalaxy S8(G950FD) Operating SystemAndroid Pie (9)My Question or Issue: Autoplay works at random, and most of the time doesn't work at all. After the song I searched for is over, it just stops the music and not playing si...

Regular

Plan Premium Country Israel Device Galaxy S8(G950FD)  Operating System Android Pie (9) My Question or Issue:  Autoplay works at random, and most of the time doesn't work at all.&nb...

Peter

Spotify Legend

786 Views

1 replies

1 likes

  • 786 Views
  • 1 replies
  • 1 likes

Can't find Release Radar and Daily Mixes

PlanPremiumCountryFinland, but account is DutchDeviceHonor 5COperating SystemAndroid 8.1 My Question or IssueWhy I don't find my music library and Release Radar and Daily Mixes.

Casual Listener

  Plan Premium Country Finland, but account is Dutch Device Honor 5C Operating System Android 8.1   My Question or Issue Why I don't find my music library and Release Radar and D...

leviE

Composer

1002 Views

3 replies

1 likes

  • 1002 Views
  • 3 replies
  • 1 likes

Downloaded music randomly removed, have to re download them all the time

PlanPremiumCountryTurkeyDeviceHTCOperating SystemAndroid 5 My Question or IssueI have quite a few playlists donwloaded. But from time to time, and rather frequently, Spotify decides to remove them, and I have to re-download them. It always gets me by...

Visitor

Plan Premium Country Turkey Device HTC Operating System Android 5   My Question or Issue I have quite a few playlists donwloaded.  But from time to time, and rather frequently, Sp...

leviE

Composer

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Facebook connection not working

PlanFamily premiumCountrySlovakiaDeviceXiaomi Mi 8 LiteOperating SystemAndroid Pie My Question or Issue I cannot link my facebook account to my Spotify account. I click on "connect facebook" and nothing happens (photo below). Some solutions?

Newbie

Plan Family premium Country Slovakia Device Xiaomi Mi 8 Lite Operating System Android Pie   My Question or Issue   I cannot link my facebook account to my Spotify account. I clic...

leviE

Composer

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes

Playlist not playing one specific artist.

PlanPremiumCountryPortugal DeviceXiaomi MI 5XOperating SystemMIUI 9.5 My kpop playlists refuse to play one artist, (G)I-DLE.Tried deleting everything, creating new playlists, restarting and resetting my phone, nothing works.Tried starting the playlis...

Casual Listener

Plan Premium Country Portugal   Device Xiaomi MI 5X Operating System MIUI 9.5   My kpop playlists refuse to play one artist, (G)I-DLE. Tried deleting everything, creating new p...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Playing on phone, but skips between Echo devices

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid OneUI (Pie) My Question or IssueWhile mowing my lawn the other day, I had Spotify set to play only on my phone. After a few minutes, it stopped playing. I checked, and I found th...

Visitor

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android OneUI (Pie)   My Question or Issue While mowing my lawn the other day, I had Spotify set to play only on ...

leviE

Composer

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

SD Card Problem

I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for almost a month. But suddenly 2 days ago I got an erro...

Regular

I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for al...

leviE

Composer

1248 Views

1 replies

0 likes

  • 1248 Views
  • 1 replies
  • 0 likes

[Android] have to download whole spotify songs over and over again.

PlanPremiumCountryGermanyDevice(Samsung Galaxy Note Operating System(Android 9) My Question or IssueIt happened now quite a few times that I have to download my whole music on spotify for playing offline. Seems to happen randomly. It is very annoying...

Newbie

Plan Premium Country Germany Device (Samsung Galaxy Note 😎 Operating System (Android 9)   My Question or Issue It happened now quite a few times that I have to download my whole ...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes