Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118851 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239791 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600729 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493099 Views
581 replies
42 likes
PlanPremium DeviceHuawei P7Operating SystemAndroid 4.4.2 My Question or IssueTo clarify, I am referring to the page where all saved albums and songs end up / offline artist page. Nav: library/artists/[artist]When navigating to an artist I am followin...
Plan Premium Device Huawei P7 Operating System Android 4.4.2 My Question or Issue To clarify, I am referring to the page where all saved albums and songs end up / offline artis...
1086 Views
0 replies
3 likes
PlanFreeCountryUKOperating System Android PieMy Question or Issue Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. However, after a song finishes in one of these playlists, the next song played isn...
Plan Free Country UK Operating System Android Pie My Question or Issue Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. However...
Casual Listener
8203 Views
4 replies
0 likes
For years now, my Spotify app will only sometimes show the Chromecasts on my network in the device list. My Sonos speakers, on the other hand, are ALWAYS available in the device list. My multiple Chromecasts of varying generations, as well as my mult...
For years now, my Spotify app will only sometimes show the Chromecasts on my network in the device list. My Sonos speakers, on the other hand, are ALWAYS available in the device list. ...
Newbie
828 Views
1 replies
1 likes
PlanPremiumDeviceLenovo K5 PlayOperating SystemAndroid 8.0.0My Question or IssueIf I reboot my phone with offline mode activated, Spotify get stuck in the login screen. The only way to login is clearing data from Spotify, but this also clears my down...
Plan Premium Device Lenovo K5 Play Operating System Android 8.0.0 My Question or Issue If I reboot my phone with offline mode activated, Spotify get stuck in the login screen. The only way to ...
400 Views
0 replies
0 likes
DeviceOnePlus 5tOperating SystemAndroid Pie(9.0) My Question or IssueSo I stumbled upon an issue that Spotify does not go to start of track or previous track like one would expect, when KeyEvent "KEYCODE_MEDIA_PREVIOUS" is dispatched via AudioManager...
Device OnePlus 5t Operating System Android Pie(9.0) My Question or Issue So I stumbled upon an issue that Spotify does not go to start of track or previous track like one would expect, w...
Casual Listener
776 Views
2 replies
0 likes
PlanPremiumCountryItalyDeviceHonor 7xOperating SystemAndroid Oreo My Question or IssueAs the title says, usually after two songs in a row the third won't start, even if I play repeatedly the "play" button. Sometimes it starts but suddenly stopped aft...
Plan Premium Country Italy Device Honor 7x Operating System Android Oreo My Question or Issue As the title says, usually after two songs in a row the third won't start, even if ...
580 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceLG ThinQOperating SystemAndroid 8.0 My Question or IssueFor the last week or so, the app on my phone has been very unstable. It crashes, it comes back, crashes again. It crashes on it's own, when it's connected via Bluetoo...
Plan Premium Country USA Device LG ThinQ Operating System Android 8.0 My Question or Issue For the last week or so, the app on my phone has been very unstable. ...
Music Fan
1093 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueMy music stops playing after a few songs or when the phone goes to sleep.
Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android My Question or Issue My music stops playing after a few songs or when the phone goes to sleep.
433 Views
0 replies
0 likes
PlanFreeCountryUSDeviceHuawei Honor 6XOperating SystemAndroid 7.0 My Question or IssueWhen I'm listening to a podcast, after it's done, I hit the back button on my phone. It goes back to whatever screen I was on before, but there is an ad overlay wit...
Plan Free Country US Device Huawei Honor 6X Operating System Android 7.0 My Question or Issue When I'm listening to a podcast, after it's done, I hit the back button on my phone. It ...
Newbie
939 Views
1 replies
1 likes
It's sad that the free app is a piece of - and a year later, it barely changed. You know i don't get why they removed the queue and proper shuffling in the free version while premium does. It's not fair espically for people who've used spotify for ye...
It's sad that the free app is a piece of - and a year later, it barely changed. You know i don't get why they removed the queue and proper shuffling in the free version while premiu...
Roadie
680 Views
3 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung J2 PrimeOperating SystemAndroid My Question or IssueThis problem has appeared suddenly some days ago, I used to be able to download music with no problems but then whenever I try to download music from my libr...
Plan Premium Country Argentina Device Samsung J2 Prime Operating System Android My Question or Issue This problem has appeared suddenly some days ago, I used to be able to download m...
654 Views
0 replies
0 likes
PlanPremiumCountryIrelandDeviceSamsung Galaxy j510Operating SystemAndroid My Question or IssueI recently updated both Spotify and Instagram and hav tried to share to Instagram (for the first time) when i firat tried it was allowing me but then it dis...
Plan Premium Country Ireland Device Samsung Galaxy j510 Operating System Android My Question or Issue I recently updated both Spotify and Instagram and hav tried to share to Instagra...
864 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceMoto Force Z2Operating SystemAndroid 8.0.0 My Question or IssueIt seems that the ability to play music stored on the device would be a simple thing to add to Spotify. Even Google Music app does this. Is there a business rea...
Plan Premium Country USA Device Moto Force Z2 Operating System Android 8.0.0 My Question or Issue It seems that the ability to play music stored on the device would be a simple thing...
469 Views
0 replies
0 likes
PlanPremium FamilyCountryGermany DeviceSony Xperia X / Linux LaptopOperating SystemAndroid Oreo / openSUSE Linux 42.3 My Question or IssueHi! I don't understand the rationale why the Android app most of the time shows a big green "Shuffle" play butto...
Plan Premium Family Country Germany Device Sony Xperia X / Linux Laptop Operating System Android Oreo / openSUSE Linux 42.3 My Question or Issue Hi! I don't understa...
694 Views
0 replies
0 likes
Car view mode will not work with android 9. Also, cannot control music on lockscreen with android 9. Finally, app still will not detect landscape mode on note 8.PlanFPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid 9 Pie
Car view mode will not work with android 9. Also, cannot control music on lockscreen with android 9. Finally, app still will not detect landscape mode on note 8. Plan FPremium Country USA ...
Casual Listener
1771 Views
3 replies
3 likes
Hi! I have a free plan, on a Samsung J3 Prime. I use Android. I have a question. Why is it that some spotify-made playlists are shuffle play so e days and then not shuffle play. Is this a problem with my phone? Is it Spotify? Thanks.
Hi! I have a free plan, on a Samsung J3 Prime. I use Android. I have a question. Why is it that some spotify-made playlists are shuffle play so e days and then not shuffle play. Is this a problem wit...
Spotify Star
1191 Views
5 replies
0 likes
PlanPremiumCountryCosta RicaDeviceSamsung Galaxy S10Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Galaxy S10 and galaxy watch, in this moment spotify is draining the battery of my phone. I used only 1 hour...
Plan Premium Country Costa Rica Device Samsung Galaxy S10 Operating System android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Galaxy S10 and ga...
644 Views
0 replies
1 likes
Plan PremiumCountryUSAOperating System My Question or IssueThe new format is complicated. Cant find downloaded artist unless you're following them, some songs wont come up in searches but can be found going through library playlists, cant search all ...
Plan Premium Country USA Operating System My Question or Issue The new format is complicated. Cant find downloaded artist unless you're following them, some songs wont com...
1189 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S8+Operating SystemAndroid Pie 9.0 My Question or IssueHello,since few days the app is closing automatically in background.I start spotify, going into any other app and after 1-5 minutes (it's random) sto...
Plan Premium Country Germany Device Samsung Galaxy S8+ Operating System Android Pie 9.0 My Question or Issue Hello, since few days the app is closing automatically in background. I...
Music Fan
11150 Views
2 replies
0 likes
