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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6510 Views

0 replies

7 likes

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Solved!!Superuser Contribution Music like "I Lived It" by Blake Shelton & many other tracks unavailable in Spotify India

Plan - PremiumCountry - IndiaDevice - Motorola G5 PlusOS - Android Oreo8.1 Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be available in the future? Some details regarding this would be great.

Casual Listener

  Plan - Premium Country - India Device - Motorola G5 Plus OS - Android Oreo8.1    Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be av...

Guido

Spotify Legend

570 Views

1 replies

0 likes

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Superuser Contribution Account dont load

PlanFreeCountry PolandDeviceXiaomi mi mix2Operating SystemAndroid My Question or Issue When i log in on my Facebook account nothing (expect buy premium) works. When i change account everythink is ok. I tried reinstall And phone change.

Newbie

Plan Free Country  Poland Device Xiaomi mi mix2 Operating System Android   My Question or Issue  When i log in on my Facebook account nothing (expect buy premium) works. When...

Jemi

Spotify Legend

743 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution (Problem)(Library) Spotify doesn't load my albums

PlanFamily PremiumCountry ArgentinaDeviceSamsung Sm-g610mOperating SystemAndroid Oreo My Question or Issue Hi! A couple of weeks ago, I started with this bug: when trying to access my album's list, the loading circle never finishes and my list doesn'...

Newbie

  Plan Family Premium Country  Argentina Device Samsung Sm-g610m Operating System Android Oreo   My Question or Issue  Hi! A couple of weeks ago, I started with th...

Guido

Spotify Legend

1088 Views

1 replies

0 likes

Albums
bug
problem
  • 1088 Views
  • 1 replies
  • 0 likes

Double press to skip song is not working with USB Type-C Headsets

PlanPremiumCountryIndia DeviceGoogle Pixel 2 XLOperating SystemAndroid 9.0Headsets Tested WithOnePlus Bullets Earphones (V2) / Wired / USB Type-CBeyerdynamic Byron / Wired / 3.5mm jack with USB Type-C connector My Question or IssueWhen headset play/p...

Newbie

Plan Premium Country India   Device Google Pixel 2 XL Operating System Android 9.0 Headsets Tested With OnePlus Bullets Earphones (V2) / Wired / USB Type-C Beyerdynamic Byron / Wired ...

724 Views

0 replies

0 likes

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Solved!!Superuser Contribution Clear Play Quene v.8.4.94.817 android

PlanPremiumCountry SwedenDeviceFor now Huawei P20Operating SystemAndroid My Question or Issue If i search for ex. Daftpunk and hit shuffle there´s many daftpunk song in the play quene.....I begun to shuffle my own playlist. the app only play the firs...

Casual Listener

Plan Premium Country  Sweden Device For now Huawei P20 Operating System Android   My Question or Issue  If i search for ex. Daftpunk and hit shuffle there´s many daftpunk son...

Pixlar

Casual Listener

961 Views

2 replies

0 likes

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Spotify One Plus 6 Issue

Plan - FreeCountry - IndiaDevice - One Plus 6Operating System - Android 9 Security Patch January 1st, 2019 My Question or Issue 1. I am not able to play the song by directly clicking on the desired search results. It just doesnt play and takes me to ...

Casual Listener

Plan - Free Country - India Device - One Plus 6 Operating System - Android 9 Security Patch January 1st, 2019   My Question or Issue  1. I am not able to play the song by directly cli...

510 Views

0 replies

0 likes

Spotify One Plus 6
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Offline mode turns itself off

PlanPremium Country UK DeviceOnePlus 6t Operating System(Android Pie / OxygenOS) My Question or IssueOffline mode only seems to stick while I have the app open. If I go to a different app or turn my screen off while my (offline) music is playing, whe...

Newbie

Plan Premium   Country  UK   Device OnePlus 6t   Operating System (Android Pie / OxygenOS)   My Question or Issue Offline mode only seems to stick while I h...

459 Views

0 replies

0 likes

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Superuser Contribution All Albums Section not working/ not loading

PlanPremiumCountry PhilippinesDeviceMi A1Operating SystemAndroid Pie My Question or IssueIts more than a month now since I've last accessed my All Albums page in My Library without any hassle. Whenever I checked on it, it just keeps showing me a gree...

Visitor

Plan Premium Country  Philippines Device Mi A1 Operating System Android Pie   My Question or Issue Its more than a month now since I've last accessed my All Albums page in My Libr...

Jemi

Spotify Legend

355 Views

1 replies

1 likes

  • 355 Views
  • 1 replies
  • 1 likes

Show songlist at bmw

Hi,With new update the spotify integration works with bmw connected drive(X2) . I can change Playlist, see the cover. But I mean with the old the last working version I can show all songs from an Playlist.But now I don't find this option, i can only ...

Newbie

Hi, With new update the spotify integration works with bmw connected drive(X2) . I can change Playlist, see the cover. But I mean with the old the last working version I can show all songs from an P...

668 Views

0 replies

1 likes

  • 668 Views
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  • 1 likes

Like/dislike bug

PlanPremium Country Australia DeviceOnePlus6t Operating SystemOxygen My Question or Issue Can't dislike or like songs during playlist radio if they have a video loop instead of normal cover

Newbie

Plan Premium   Country  Australia   Device OnePlus6t   Operating System Oxygen   My Question or Issue  Can't dislike or like songs during playlist radio if ...

420 Views

0 replies

5 likes

  • 420 Views
  • 0 replies
  • 5 likes

Solved!!Superuser Contribution Forgot password and Login are not working in Android App

Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able to login from the website. Please help.

Newbie

Hi,   I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When  I click it just says link is expired. However I am able t...

Katerina

Spotify Legend

638 Views

1 replies

0 likes

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  • 1 replies
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Latest UI

PlanPremiumCountry India DeviceOne plus 6Operating SystemAndroid pie My Question or Issue I'm not able to acces the latest UIEarlier before i was able to acces it but suddenly it just shifted to the old UI.

Casual Listener

Plan Premium Country  India   Device One plus 6 Operating System Android pie   My Question or Issue  I'm not able to acces the latest UI Earlier before i was able to a...

Dhruv014

Casual Listener

946 Views

2 replies

0 likes

UI
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Superuser Contribution No longer displays the artist I've downloaded.

My Question or IssueSo I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. However the past two weeks, whenever I download something new, ...

Casual Listener

My Question or Issue So I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. ...

Deadjim

Roadie

3910 Views

7 replies

6 likes

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  • 7 replies
  • 6 likes

Superuser Contribution Daily Mixes seem frozen

PlanPremiumCountryFrance I have a problem since two or three month : my daily mixes does not change and seem frozen. I listen lot of electro style, but since one month I have listen some rock/metal and no change appear. It's always the same daily mix...

Visitor

Plan Premium Country France   I have a problem since two or three month : my daily mixes does not change and seem frozen. I listen lot of electro style, but since one month I have listen so...

8jupiter8

Regular

1484 Views

10 replies

1 likes

Daily Mixes
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  • 10 replies
  • 1 likes

Artist not loading

PlanPremiumCountry United KingdomDeviceWileyfox SwiftOperating SystemNougat 7.1.2 My Question or IssueWhen I go onto my saved music and choose a certain artist some artists never load any of the songs/albums and I'm left with a black screen. Some loa...

Casual Listener

  Plan Premium Country  United Kingdom Device Wileyfox Swift Operating System Nougat 7.1.2   My Question or Issue When I go onto my saved music and choose a certain artist s...

Theusualtype

Regular

1100 Views

3 replies

7 likes

  • 1100 Views
  • 3 replies
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Solved!!Superuser Contribution Unable to download Spotify from app store.

Hi,I'm unable to download Spotify form Play Store. Even when the app has been launched in my Country and coming up in my Play Store.

Newbie

Hi, I'm unable to download Spotify form Play Store. Even when the app has been launched in my Country and coming up in my Play Store. 

Katerina

Spotify Legend

1285 Views

1 replies

0 likes

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Spotify closes after log in

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid 8.0 Oreo My Question or IssueI got a new Samsung galaxy 9, there was a software update immediately available.Spotify opens but immediately closes when logged in. I can log i...

Visitor

Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android 8.0 Oreo   My Question or Issue I got a new Samsung galaxy 9, there was a software update immediatel...

556 Views

0 replies

0 likes

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Galaxy smartwatch

I have downloaded spotify app on my watch but can only view playlists and my collection which is shown as single songs, I have seen other videos where you can see your collection as albums, is their a problem with my app on watch or have they updated...

Newbie

I have downloaded spotify app on my watch but can only view playlists and my collection  which is shown as single songs, I have seen other videos where you can see your collection as albums, is ...

424 Views

0 replies

1 likes

  • 424 Views
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Superuser Contribution Add To Home Screen Issue

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy NoteOperating SystemAndroid Lollipop Help! Previously, the "Add To Home Screen" was working fine on my phone after I download the full album. Now there are some albums going to my Home Screen and some...

Newbie

Plan Premium Country Philippines Device Samsung Galaxy Note Operating System Android Lollipop   Help! Previously, the "Add To Home Screen" was working fine on my phone after I download ...

Vasil

Moderator

23135 Views

9 replies

7 likes

add to home screen
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Playlists in random order

I noticed yesterday that my playlists and playlist folders are completely out of order on my phone. There is no way to rearrange them.

Gig Goer

I noticed yesterday that my playlists and playlist folders are completely out of order on my phone. There is no way to rearrange them.

NetanZaf

Regular

3904 Views

7 replies

5 likes

  • 3904 Views
  • 7 replies
  • 5 likes