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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Problem with 4G

PlanPremiumCountry ItalyDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or Issue When i'm with 4G, musics don't load.I must disconnect and reconnect the smartphone everytime i change a song

Newbie

  Plan Premium Country  Italy Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue   When i'm with 4G, musics don't load. I must disconnect and...

Katerina

Spotify Legend

463 Views

1 replies

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Loadibg songs aa you listen

PlanPremiumCountry Czech RepublicDeviceGalaxy S8+Operating SystemAndroid 8 My Question or Issue Hello, so previously the app loaded more than one song at a time so when i lost connection it kept playing but this doesnt happen anymore. It seems it loa...

Newbie

Plan Premium Country  Czech Republic Device Galaxy S8+ Operating System Android 8   My Question or Issue  Hello, so previously the app loaded more than one song at a time so ...

255 Views

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[Bug] Heart Save and Unsave box doesn't go to bottom of screen

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 XLSpotify Version8.4.96.511 (Alpha)Operating SystemAndroid 9 Pie My Question or IssueThe box that shows up when you save or unsave an item in a playlist that uses the Heart action instead of the normal sav...

Composer

Plan Premium Country Canada Device Google Pixel 3 XL Spotify Version 8.4.96.511 (Alpha) Operating System Android 9 Pie   My Question or Issue The box that shows up when you save or u...

349 Views

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Cannot play own music - App closes

PlanPremiumCountryGermanyDeviceXiaomi Redmi 3 SOperating SystemMIUI Global 9.2.21 - Android 6.0.1 My Question or Issue Hello,I have the following problem downloading local files to my Android smartphone:I am adding the local data to a playlist. When ...

Newbie

Plan Premium Country Germany Device Xiaomi Redmi 3 S Operating System MIUI Global 9.2.21 - Android 6.0.1        My Question or Issue   Hello, I have the followi...

271 Views

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1 likes

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[Radio] Save to all songs.

PlanPremiumCountryLithuaniaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I'm trying to add songs from my "Liked from radio" playlist to my library. When I click download it shows the green arrow indicating that it was downl...

Newbie

  Plan Premium Country Lithuania Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  I'm trying to add songs from my "Liked from radio" playl...

241 Views

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local file playback

I am experiencing 2 issues with local file playback, 1 more irritating than the other. I work in fitness and use music not on Spotify, but downloaded to my computer and then shared into iTunes and then local files on Spotify for some formats I teach....

Newbie

I am experiencing 2 issues with local file playback, 1 more irritating than the other.   I work in fitness and use music not on Spotify, but downloaded to my computer and then shared into iTun...

406 Views

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Solved!!Superuser Contribution Some playlists have crossfade

PlanPremiumCountry UkDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or Issue Some playlists have crossfade when I have it switched off. Is this just a thing or can I change it?

Casual Listener

  Plan Premium Country  Uk Device OnePlus 5T Operating System Android Oreo   My Question or Issue  Some playlists have crossfade when I have it switched off. Is th...

Guido

Spotify Legend

482 Views

1 replies

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Solved!!Superuser Contribution Music like "I Lived It" by Blake Shelton & many other tracks unavailable in Spotify India

Plan - PremiumCountry - IndiaDevice - Motorola G5 PlusOS - Android Oreo8.1 Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be available in the future? Some details regarding this would be great.

Casual Listener

  Plan - Premium Country - India Device - Motorola G5 Plus OS - Android Oreo8.1    Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be av...

Guido

Spotify Legend

574 Views

1 replies

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Superuser Contribution Account dont load

PlanFreeCountry PolandDeviceXiaomi mi mix2Operating SystemAndroid My Question or Issue When i log in on my Facebook account nothing (expect buy premium) works. When i change account everythink is ok. I tried reinstall And phone change.

Newbie

Plan Free Country  Poland Device Xiaomi mi mix2 Operating System Android   My Question or Issue  When i log in on my Facebook account nothing (expect buy premium) works. When...

Jemi

Spotify Legend

743 Views

1 replies

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Superuser Contribution (Problem)(Library) Spotify doesn't load my albums

PlanFamily PremiumCountry ArgentinaDeviceSamsung Sm-g610mOperating SystemAndroid Oreo My Question or Issue Hi! A couple of weeks ago, I started with this bug: when trying to access my album's list, the loading circle never finishes and my list doesn'...

Newbie

  Plan Family Premium Country  Argentina Device Samsung Sm-g610m Operating System Android Oreo   My Question or Issue  Hi! A couple of weeks ago, I started with th...

Guido

Spotify Legend

1089 Views

1 replies

0 likes

Albums
bug
problem
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Double press to skip song is not working with USB Type-C Headsets

PlanPremiumCountryIndia DeviceGoogle Pixel 2 XLOperating SystemAndroid 9.0Headsets Tested WithOnePlus Bullets Earphones (V2) / Wired / USB Type-CBeyerdynamic Byron / Wired / 3.5mm jack with USB Type-C connector My Question or IssueWhen headset play/p...

Newbie

Plan Premium Country India   Device Google Pixel 2 XL Operating System Android 9.0 Headsets Tested With OnePlus Bullets Earphones (V2) / Wired / USB Type-C Beyerdynamic Byron / Wired ...

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Solved!!Superuser Contribution Clear Play Quene v.8.4.94.817 android

PlanPremiumCountry SwedenDeviceFor now Huawei P20Operating SystemAndroid My Question or Issue If i search for ex. Daftpunk and hit shuffle there´s many daftpunk song in the play quene.....I begun to shuffle my own playlist. the app only play the firs...

Casual Listener

Plan Premium Country  Sweden Device For now Huawei P20 Operating System Android   My Question or Issue  If i search for ex. Daftpunk and hit shuffle there´s many daftpunk son...

Pixlar

Casual Listener

961 Views

2 replies

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Spotify One Plus 6 Issue

Plan - FreeCountry - IndiaDevice - One Plus 6Operating System - Android 9 Security Patch January 1st, 2019 My Question or Issue 1. I am not able to play the song by directly clicking on the desired search results. It just doesnt play and takes me to ...

Casual Listener

Plan - Free Country - India Device - One Plus 6 Operating System - Android 9 Security Patch January 1st, 2019   My Question or Issue  1. I am not able to play the song by directly cli...

510 Views

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0 likes

Spotify One Plus 6
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Offline mode turns itself off

PlanPremium Country UK DeviceOnePlus 6t Operating System(Android Pie / OxygenOS) My Question or IssueOffline mode only seems to stick while I have the app open. If I go to a different app or turn my screen off while my (offline) music is playing, whe...

Newbie

Plan Premium   Country  UK   Device OnePlus 6t   Operating System (Android Pie / OxygenOS)   My Question or Issue Offline mode only seems to stick while I h...

463 Views

0 replies

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Superuser Contribution All Albums Section not working/ not loading

PlanPremiumCountry PhilippinesDeviceMi A1Operating SystemAndroid Pie My Question or IssueIts more than a month now since I've last accessed my All Albums page in My Library without any hassle. Whenever I checked on it, it just keeps showing me a gree...

Visitor

Plan Premium Country  Philippines Device Mi A1 Operating System Android Pie   My Question or Issue Its more than a month now since I've last accessed my All Albums page in My Libr...

Jemi

Spotify Legend

355 Views

1 replies

1 likes

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Show songlist at bmw

Hi,With new update the spotify integration works with bmw connected drive(X2) . I can change Playlist, see the cover. But I mean with the old the last working version I can show all songs from an Playlist.But now I don't find this option, i can only ...

Newbie

Hi, With new update the spotify integration works with bmw connected drive(X2) . I can change Playlist, see the cover. But I mean with the old the last working version I can show all songs from an P...

668 Views

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1 likes

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Like/dislike bug

PlanPremium Country Australia DeviceOnePlus6t Operating SystemOxygen My Question or Issue Can't dislike or like songs during playlist radio if they have a video loop instead of normal cover

Newbie

Plan Premium   Country  Australia   Device OnePlus6t   Operating System Oxygen   My Question or Issue  Can't dislike or like songs during playlist radio if ...

421 Views

0 replies

5 likes

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Solved!!Superuser Contribution Forgot password and Login are not working in Android App

Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able to login from the website. Please help.

Newbie

Hi,   I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When  I click it just says link is expired. However I am able t...

Katerina

Spotify Legend

642 Views

1 replies

0 likes

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Latest UI

PlanPremiumCountry India DeviceOne plus 6Operating SystemAndroid pie My Question or Issue I'm not able to acces the latest UIEarlier before i was able to acces it but suddenly it just shifted to the old UI.

Casual Listener

Plan Premium Country  India   Device One plus 6 Operating System Android pie   My Question or Issue  I'm not able to acces the latest UI Earlier before i was able to a...

Dhruv014

Casual Listener

949 Views

2 replies

0 likes

UI
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Superuser Contribution No longer displays the artist I've downloaded.

My Question or IssueSo I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. However the past two weeks, whenever I download something new, ...

Casual Listener

My Question or Issue So I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. ...

Deadjim

Roadie

3913 Views

7 replies

6 likes

  • 3913 Views
  • 7 replies
  • 6 likes