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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376906 Views

541 replies

34 likes

Account
Free
  • 376906 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7638 Views

0 replies

7 likes

  • 7638 Views
  • 0 replies
  • 7 likes

Shuffle isn't working an Android.

PlanFreeCountryU. S.DeviceSamsung Galaxy Note 9Operating SystemI don't know. My Question or IssueThe shuffle playlist function isn't working. It starts playing music from the very beginning of the playlist. I also signed up for the Spotify Shuffle Be...

Casual Listener

Plan Free Country U. S. Device Samsung Galaxy Note 9 Operating System I don't know.    My Question or Issue The shuffle playlist function isn't working. It starts playing music fr...

jimsam

Casual Listener

421 Views

1 replies

1 likes

  • 421 Views
  • 1 replies
  • 1 likes

Android TV cast to device starts random iteration then stops after 9 seconds

PlanPremiumCountryHungary DeviceXiaomi Mi Box SOperating SystemAndroid 8.1Spotify version1.14.0 (shown in the apps section) / 2.25.1-d61989c (shown by Spotify itself) My PhoneXiaomi Mi 8Operating SystemAndroid 9Spotify version8.4.97.807 My Question o...

Newbie

Plan Premium Country Hungary   Device Xiaomi Mi Box S Operating System Android 8.1 Spotify version 1.14.0 (shown in the apps section) / 2.25.1-d61989c (shown by Spotify itself)  ...

Rednasius

Newbie

1741 Views

3 replies

2 likes

9 seconds
Android
Android TV
mi box
mi box s
Xiaomi
  • 1741 Views
  • 3 replies
  • 2 likes

Android phone problem

PlanPremiumCountryUKDeviceSamsung Galaxy s7Operating SystemAndroid My Question or IssueRedownloaded app, and anytime I try and download something, notification stating "you discovered a premium feature!" Appears, despite having premium. I have attemp...

Newbie

Plan Premium Country UK Device Samsung Galaxy s7 Operating System Android   My Question or Issue Redownloaded app, and anytime I try and download something,  notification stating ...

Nico

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

No puedo descargar canciones

PlanPremiumCountryMexicoDevice Operating SystemAndroid 6.0 My Question or IssueTengo spotify premium con suscripcion familiar, hace poco desintalé el app y la volví a instalar pero no me da todas las funciones premium, no me deja descargar musica, me...

Casual Listener

Plan Premium Country Mexico Device   Operating System Android 6.0   My Question or Issue Tengo spotify premium con suscripcion familiar, hace poco desintalé el app y la volví a in...

Bittencourt

Spotify Star

1946 Views

3 replies

0 likes

  • 1946 Views
  • 3 replies
  • 0 likes

Starts me way down the list of episodes

PlanremiumCountryUs Operating SystemAndroid Oreo My Question or IssueWhen I click on a podcast from my home page it starts me way down the list of episodes. I've tried marking older episodes as played and that didn't help. See images for a better vis...

Newbie

  Plan remium Country Us   Operating System Android Oreo   My Question or Issue When I click on a podcast from my home page it starts me way down the list of episodes. I...

yjc

Newbie

396 Views

1 replies

1 likes

  • 396 Views
  • 1 replies
  • 1 likes

Can´t play my downloads offline mode

PlanPremiumCountryMExicoDeviceSamsung Operating SystemAndroid My Question or IssueI nedd help, I have a premium account, but when I download my playlist and turn to offline mode, can´t play song´s . The green arrow is right, but not play a song, just...

Newbie

Plan Premium Country MExico Device Samsung  Operating System Android    My Question or Issue I nedd help, I have a premium account, but when I download my playlist and turn t...

390 Views

0 replies

1 likes

  • 390 Views
  • 0 replies
  • 1 likes

One of my daily mixes won't work

Plan ?Premium FinlandSamsung Galaxy S9+Operating SystemAndroid something My Question or IssueI have recently noticed that one of my six daily mixes doesn't work. When I go and try to listen to one of them, number one to be exact, it just says "unfort...

Newbie

Plan ? Premium  Finland Samsung Galaxy S9+ Operating System Android something   My Question or Issue I have recently noticed that one of my six daily mixes doesn't work. When I go a...

Bittencourt

Spotify Star

626 Views

1 replies

0 likes

Samsung
  • 626 Views
  • 1 replies
  • 0 likes

Can't edit queue when using Connect with PS4

PlanPremiumCountryUSDeviceSamsung Galaxy S8+, PlayStation 4Operating SystemOreo My Question or IssueThe drag & drop bars to edit the queue order do not appear when using Android Connect to play on my PS4. The bars appear as normal when playing throug...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S8+, PlayStation 4 Operating System Oreo   My Question or Issue The drag & drop bars to edit the queue order do not appear when using ...

1034 Views

0 replies

0 likes

  • 1034 Views
  • 0 replies
  • 0 likes

Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

Regular

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lo...

lhurley3

Regular

3375 Views

9 replies

0 likes

Android
pause
playback
  • 3375 Views
  • 9 replies
  • 0 likes

Android app launches when listening on PC, stealing resources

PlanPremiumCountryUSDeviceSamsung s10+Operating SystemWindows 10 1809 My Question or IssueWhen i am listening to spotify on my pc the app will launch on my android. The sound only plays through PC but this is super annoying as it drains the battery a...

Casual Listener

Plan Premium Country US Device Samsung s10+ Operating System Windows 10 1809   My Question or Issue When i am listening to spotify on my pc the app will launch on my android. The ...

Darth_Fluffy

Casual Listener

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

[Behind the Lyrics] Missing Fact Tracks

PlanPremiumCountryUSADeviceSamsung Galaxy J3Operating SystemAndroid 7.1.1 My Question or IssueThe songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack are supposed to have Fact Tracks, but they don't display properly when the tracks ...

Regular

Plan Premium Country USA Device Samsung Galaxy J3 Operating System Android 7.1.1   My Question or Issue The songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack a...

876 Views

0 replies

0 likes

Behind the lyrics
  • 876 Views
  • 0 replies
  • 0 likes

Library missing most of my tracks

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Pie My Question or IssueMy library recently changed... I have no more Songs list; my Artists list has only one artist; and my albums list has four albums. I've tried nuking data, uninstalling/...

Newbie

  Plan Premium Country USA Device Pixel 3 Operating System Android Pie   My Question or Issue My library recently changed...  I have no more Songs list; my Artists list has ...

ecj627

Newbie

669 Views

1 replies

1 likes

  • 669 Views
  • 1 replies
  • 1 likes

Spotify on my Android E4 phone is not showing paired devices in Spotify connect

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device E4 Operating System My Question or IssueI am running Spotify on my Android phone and Everything thing...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device E4   Operating System &nbs...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Thr music stopps when im listening to it

When I'm listening to a song,the song after 3-4 seconds it stopps.Fix it asap!Thanks

Casual Listener

When I'm listening to a song,the song after  3-4 seconds it stopps.Fix it asap!Thanks  

Nico

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Plus sign, Heart, Thumbs up

I find the Spotify interface to be a tremendous pain! And it OFTEN does not respond like I expect. For something that costs $120/yr for millions of users, why isn't there a guideline document? Anyway, does anyone have an explanation for why I sometim...

Casual Listener

I find the Spotify interface to be a tremendous pain!  And it OFTEN does not respond like I expect.  For something that costs $120/yr for millions of users, why isn't there a guideline docu...

LarryB34695

Casual Listener

1181 Views

2 replies

3 likes

  • 1181 Views
  • 2 replies
  • 3 likes

How to give a song a like without saving It?

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for this? thank you

Newbie

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for t...

419 Views

0 replies

0 likes

like and dislike
saving song
  • 419 Views
  • 0 replies
  • 0 likes

samsung Galaxy Watch - no Spotify in galaxy watch store

PlanFreeCountryAustralia DeviceOppo R11 Operating SystemAndroid My Question or IssueI don't have spotify when i try to search it in my galaxy watch app store?

Newbie

Plan Free Country Australia  Device Oppo R11  Operating System Android    My Question or Issue I don't have spotify when i try to search it in my galaxy watch app store?

Mantisentil

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Old can't log in because currently set to offline on Android App

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline? The "solution" of reinstall and download again all your offline music is not a solution. Is an invitation to close t...

Casual Listener

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline?   The "solution" of reinstall and download again all your ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Remove certain songs download playlist

PlanFree/PremiumCountryPortugalDeviceUlefone Armor 5Operating SystemAndroid Oreo 8.1 My Question or IssueWhen i download a playlist from another user i don't have to like all the musics, so i want to remove one or another song, i do not want to delet...

Regular

Plan Free/Premium Country Portugal Device Ulefone Armor 5 Operating System Android Oreo 8.1   My Question or Issue When i download a playlist from another user i don't have to lik...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

LG V30 Android 8 battery drain

PlanPremiumCountryLatviaDeviceLG V30Operating SystemAndroid Oreo My Question or IssueI have downloaded the Spotify app on my brand new LG V30 (already had premium subscription because I have been using it previously on my Nexus 6) and experienced hug...

Casual Listener

Plan Premium Country Latvia Device LG V30 Operating System Android Oreo   My Question or Issue I have downloaded the Spotify app on my brand new LG V30 (already had premium subscr...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes