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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851539 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851539 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17509 Views
  • 3 replies
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  • 17509 Views
  • 3 replies
  • 0 likes

Spotify App shows full Username in Playscreen

 Why does the app do that and does it give a fix? It is my own playlist.

  • Newbie
  •   Why does the app do that and does it give a fix? It is my own playlist.
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  • 165 Views
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problème de connexion spotify android

Bonjour, j'écoute souvent spotify en mode 'hors connexion', et il arrive que l'appli se déconnecte de mon compte. Malheuresement, une fois déconnecté, il m'est impossible de me reconnecter à l'appli. A chaque fois que j'essaie, ça me met : 'Vous êtes...

  • Newbie
  • Bonjour,   j'écoute souvent spotify en mode 'hors connexion', et il arrive que l'appli se déconnecte de mon compte.   Malheuresement, une fois déconnecté, il m'est impossible de me reco...
  • 2602 Views
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  • 22 likes
  • 2602 Views
  • 0 replies
  • 22 likes

App buggy on Android Oreo

PlanPremiumCountry USADeviceSamsungGalaxy S8Operating SystemAndroid Oreo My Question or Issue For about the payp three weeks the app has been a mess. The widget no longer displays the proper song and sometimes if entirely unresponsive. In addition to...

  • Casual Listener
  • Plan Premium Country  USA Device SamsungGalaxy S8 Operating System Android Oreo     My Question or Issue   For about the payp three weeks the app has been a mes...
  • Cmer143
  • Casual Listener
  • 552 Views
  • 5 replies
  • 5 likes
  • 552 Views
  • 5 replies
  • 5 likes

Search

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Android 8.0 My Question or Issue Why do I keep getting multiple search results for one song?!?

  • Casual Listener
  • Plan Premium Country Germany   Device Samsung Galaxy 8 Android 8.0   My Question or Issue  Why do I keep getting multiple search results for one song?!?
  • SchoolboyJ
  • Casual Listener
  • 202 Views
  • 4 replies
  • 0 likes
  • 202 Views
  • 4 replies
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Daily Mix Disappeared

Hello, It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of days. I have tried this across each of my devices and still ...

  • Newbie
  • Hello,   It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of ...
  • MauriceMV
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

No Pick and Play on Spotify Free ?!

PlanFreeCountryUnited StatesDeviceMoto E 4Operating SystemAndroid 7.1.1 My Question or IssueI recently stopped paying for Spotify Premium and went free. I reinstalled the app on my phone a few days ago and have been using it heavily, but I am not see...

  • Newbie
  • Plan Free Country United States Device Moto E 4 Operating System Android 7.1.1   My Question or Issue I recently stopped paying for Spotify Premium and went free. I reinstalled the app...
  • MauriceMV
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

No internet connection

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfectly fine and then as soon as we turn it off and close t...

  • Newbie
  • My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfec...
  • jsannn
  • Community Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
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Unable to sync local files from computer to my Pixel 2 XL. I've tried pretty much everything.

I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. I've put the music into a playlist, set it to "downloaded" ...

  • Newbie
  •   I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. ...
  • 158 Views
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  • 2 likes
  • 158 Views
  • 0 replies
  • 2 likes

Spotify changes the storage from SD to internal

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space for it. I tried re-installing multiple times without...

  • Casual Listener
  • My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space f...
  • Peterw97
  • Casual Listener
  • 286 Views
  • 2 replies
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  • 286 Views
  • 2 replies
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Regarding question in [ref:_00DD0pxIW._500571mo0X2:ref]

PlanPremiumCountry BrazilMy Question or IssueThis is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref Reply to the original question was denied here in the site because the thread was old Hi, Aleksandra. Thank you very much...

  • Casual Listener
  •   Plan Premium Country  Brazil My Question or Issue This is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref   Reply to the original question was den...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
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Local Files not synching

PlanPremiumCountry USADeviceSamsung Galaxy 6 Operating SystemWindows 10 My Question or Issue I cant downlaod my local files from my computer to my phone no matter what I do. My job requires me to bring my songs/own custom mp3s I write to work and I d...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy 6  Operating System Windows 10   My Question or Issue  I cant downlaod my local files from my computer to my phone no mat...
  • Joe
  • Community Legend
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Where has my "All Songs" gone?

None PlanFreeCountryUK Samsung Galaxy S8 My Question or Issue "All Songs" has dissapeared from my library. I only have playlists, artists, albums and podcasts as options now.I usually like to use All songs and leave on shuffle in the car but now im f...

  • Casual Listener
  • None  Plan Free Country UK   Samsung Galaxy S8    My Question or Issue     "All Songs" has dissapeared from my library. I only have playlists, artists, albums...
  • mathieus01
  • Casual Listener
  • 7882 Views
  • 7 replies
  • 12 likes
  • 7882 Views
  • 7 replies
  • 12 likes

Solved!!Superuser Contribution Spotify says I'm offline when signing in from a computer

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Windows 10), it shows that it's offline. (I'm already...

  • Casual Listener
  • Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Wi...
  • Saraif
  • Casual Listener
  • 1183 Views
  • 4 replies
  • 0 likes
  • Error
    offline
  • 1183 Views
  • 4 replies
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Compartilhamento músicas no stories do Instagram

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

  • Newbie
  • Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.
  • 1706 Views
  • 0 replies
  • 4 likes
  • 1706 Views
  • 0 replies
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Superuser Contribution Spotify Notification Bar constantly disappears, severe lag at times

Using Spotify Premium on Android 7.0 on a Galaxy S7 device. Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app I reinstalled Spotify TWICE and downloaded my 10gig library TWICE to try and mitiga...

  • Newbie
  • Using Spotify Premium on Android 7.0 on a Galaxy S7 device.   Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app   I reinstalled ...
  • JohnMcL7
  • Casual Listener
  • 1776 Views
  • 5 replies
  • 2 likes
  • 1776 Views
  • 5 replies
  • 2 likes

Superuser Contribution ERROR Go online to search for millions of songs

Samsung galaxy s8 plus. Norway. Spotify premium. Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when i clearly doo. This needs to be fixed asap... i dont pay ...

  • Regular
  • Samsung galaxy s8 plus. Norway. Spotify premium.   Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when...
  • formula409
  • Casual Listener
  • 2029 Views
  • 11 replies
  • 1 likes
  • offline mode
    Unable to connect
  • 2029 Views
  • 11 replies
  • 1 likes

Spotify on sonos

PlanPremiumCountry UkDevicePixel 2 My Question or Issue My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the Spotify app it shows it playing but nothing comes out the speaker. I've recently ch...

  • Newbie
  • Plan Premium Country  Uk Device Pixel 2   My Question or Issue   My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the ...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
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Superuser Contribution Severe Playback Issues

PlanPremium StudentCountryUSADeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or IssueHey strangers, I have lately been having pretty horrible issues with my Spotify app. This has been ongoing for about 3 months now. I have decided to swit...

  • Music Fan
  • Plan Premium Student Country USA Device Galaxy Note 8 Operating System Android Oreo   My Question or Issue Hey strangers,   I have lately been having pretty horrible issues with...
  • forcedrevival
  • Gig Goer
  • 1876 Views
  • 17 replies
  • 4 likes
  • bug
  • 1876 Views
  • 17 replies
  • 4 likes

App keeps randomly pausing when streaming to bluetooth headphones

PlanFamilyCountry NZDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I got bluetooth headphones for the first time and the app KEEPS pausing (I cannot get through a single song without it pausing 3-4 times or more) when I am st...

  • Newbie
  •   Plan Family Country  NZ Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I got bluetooth headphones for the first time and the app KEEPS ...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
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Add entire playlists to "songs"?

Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for bearing with my stupidity and frustrations.

  • Newbie
  • Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for ...
  • ArturCieszyński
  • Gig Goer
  • 165 Views
  • 1 replies
  • 1 likes
  • 165 Views
  • 1 replies
  • 1 likes