Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountry JapanDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueFirst off, well done on making it as difficult as possible via this frankly horrendous UI to even post on here. If people can't post, there's no problem right? Your...
PlanPremiumCountryUnited StatesDeviceSamsung S8+Operating SystemAndroid My Question or Issue Currently on Spotify, my music will just randomly stop playing. I dont know why. I do not know any fix for it either. This only happens when I am on my Andro...
PlanPremiumCountry UKDevice(Samsung Galaxy Operating System(Android Oreo) My Question or Issue Every time I try to stream my bigger playlist over google chromecast, whenever the current song I have picked finishes it automatically goes back to the fi...
Recently Spotify has started acting pretty weird. To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a random song t...
CountryGermany Device(HTC One M9) Operating System(Android 7.0) My Question or IssueI've got a new phone just today and I started to reinstall everything as well as Spotify and tried to download my playlists. Now I'm sitting here almost 6 hours later...
PlanPremiumCountryUSA DeviceHonorOperating SystemAndroid My Question or Issue I made several playlists on one PC (1) and my phone was able to download music. I made one playlist on PC (2) and tried to download music but download waited forever. PC (2...
PlanPremiumCountryNetherlands DeviceAsus k007Operating SystemAndroid 5.0.1 My Question or IssueSince a couple of weeks my Spotify keeps shutting down spontaneously.When I put my internet connection off and restart Spotify, then putting my internet ba...
I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a written description and thats it please help.P.sI ...
My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone uninstall spotify and install again. Wipe spotify ca...
I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, formatted the SD as internal and portable, but nothing has wor...
Hi,I've been listening to podcasts with spotify For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes. Downloading them doesn't help as well since even when they'...
PlanPremiumCountry DeviceLG 4Operating SystemAndroid My Question or Issue Hi,Where did the "play" button go under "Podcasts"? It was there up until few days ago and now it's gone. Downloading doesn't help too.Thanks
PlanPremiumCountry LithuaniaDeviceOne Plus 5TOperating SystemAndroid My Question or Issue Hi my app keeps playing online music (not dwonloaded songs) but when i try to like them and/or use search it sais not available in offline mode (for search) and...
DeviceHuawei P9 LiteMy Question or IssueI have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in background) or literally in the middle of browsing in another ap...
PlanPremium StudentCountryThe NetherlandsDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid version 8.0.0Spotify8.4.72.845 armV7Instagram64.0.0.14.96 My Question or IssueI can't share a song to Instagram story! I reinstalled both Spotify and I...
PlanPremiumCountry HollandDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or Issue I have seen some of the other forum posts for this but they don't help.I have in I'll the devises around 300 numbers downloaded but I have 1 local song ...
Plan: Free/PremiumCountry: USADevice: LG PhoneOperating System: Android Nougat My Question or Issue I have playlists that I don't have any problems with, but there is ONE that your algorithm is way off, as it adds inappropriate songs. The playlist is...
PlanFamilyCountryDenmark DeviceSamsung A5 (2017)Operating System(Android) My Question or Issue Hi.Is it possible to sort my playlist by author, on my android device?It should be with premium, and as far as I can tell, the family deal is also some sor...
PlanFreeCountry DeviceSamsung galaxy s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to able to add music on my android device from the top of my playlist near the shuffle play button. It would give out many ...
PlanPremiumCountryThe Netherlands DeviceHuawei P8 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don't want albums or songs I do not select in my library. Is there a setting I can change or what can I do?