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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
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Greyed out songs

PlanPremiumCountry JapanDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueFirst off, well done on making it as difficult as possible via this frankly horrendous UI to even post on here. If people can't post, there's no problem right? Your...

  • Regular
  • Plan Premium Country  Japan Device Honor 9 Operating System Android Oreo   My Question or Issue First off, well done on making it as difficult as possible via this frankly ho...
  • swashbucklin89
  • Regular
  • 1320 Views
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  • 1320 Views
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Spotify Randomly Stops playing

PlanPremiumCountryUnited StatesDeviceSamsung S8+Operating SystemAndroid My Question or Issue Currently on Spotify, my music will just randomly stop playing. I dont know why. I do not know any fix for it either. This only happens when I am on my Andro...

  • Gig Goer
  • Plan Premium Country United States Device Samsung S8+ Operating System Android   My Question or Issue  Currently on Spotify, my music will just randomly stop playing. I dont know ...
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Playlist skips to first song when streaming over chromecast

PlanPremiumCountry UKDevice(Samsung Galaxy Operating System(Android Oreo) My Question or Issue Every time I try to stream my bigger playlist over google chromecast, whenever the current song I have picked finishes it automatically goes back to the fi...

  • Casual Listener
  • Plan Premium Country  UK Device (Samsung Galaxy 😎 Operating System (Android Oreo)   My Question or Issue  Every time I try to stream my bigger playlist over google ch...
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Spotify constantly stops my music and starts playing something else.

Recently Spotify has started acting pretty weird. To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a random song t...

  • Casual Listener
  • Recently Spotify has started acting pretty weird.   To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself ove...
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Superuser Contribution Downloading Songs is taking forever

CountryGermany Device(HTC One M9) Operating System(Android 7.0) My Question or IssueI've got a new phone just today and I started to reinstall everything as well as Spotify and tried to download my playlists. Now I'm sitting here almost 6 hours later...

  • Casual Listener
  • Country Germany   Device (HTC One M9)   Operating System (Android 7.0)   My Question or Issue I've got a new phone just today and I started to reinstall everything as well as...
  • Marius92
  • Casual Listener
  • 24627 Views
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Making playlists from 2 PCs

PlanPremiumCountryUSA DeviceHonorOperating SystemAndroid My Question or Issue I made several playlists on one PC (1) and my phone was able to download music. I made one playlist on PC (2) and tried to download music but download waited forever. PC (2...

  • Newbie
  • Plan Premium Country USA  Device Honor Operating System Android   My Question or Issue  I made several playlists on one PC (1) and my phone was able to download music. I made...
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Spotify keepsshutting down on Asus k007

PlanPremiumCountryNetherlands DeviceAsus k007Operating SystemAndroid 5.0.1 My Question or IssueSince a couple of weeks my Spotify keeps shutting down spontaneously.When I put my internet connection off and restart Spotify, then putting my internet ba...

  • Newbie
  • Plan Premium Country Netherlands   Device Asus k007 Operating System Android 5.0.1   My Question or Issue Since a couple of weeks my Spotify keeps shutting down spontaneously. W...
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  • 95 Views
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Can't play podcast on mobile

I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a written description and thats it please help.P.sI ...

  • Newbie
  • I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a...
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  • 252 Views
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My account shows me offline

My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone uninstall spotify and install again. Wipe spotify ca...

  • Newbie
  • My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone u...
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  • 105 Views
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Songs won't download to SD card

I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, formatted the SD as internal and portable, but nothing has wor...

  • Casual Listener
  •  I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, forma...
  • jkraft
  • Casual Listener
  • 381 Views
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  • 381 Views
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Play button missing in all podcast episodes list

Hi,I've been listening to podcasts with spotify For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes. Downloading them doesn't help as well since even when they'...

  • Newbie
  • Hi, I've been listening to podcasts with spotify  For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes....
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  • 293 Views
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Podcast player

PlanPremiumCountry DeviceLG 4Operating SystemAndroid My Question or Issue Hi,Where did the "play" button go under "Podcasts"? It was there up until few days ago and now it's gone. Downloading doesn't help too.Thanks

  • Newbie
  • Plan Premium Country   Device LG 4 Operating System Android    My Question or Issue  Hi, Where did the "play" button go under "Podcasts"? It was there up until few days...
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  • 107 Views
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Solved!! Spotify keeps telling me im offline.

PlanPremiumCountry LithuaniaDeviceOne Plus 5TOperating SystemAndroid My Question or Issue Hi my app keeps playing online music (not dwonloaded songs) but when i try to like them and/or use search it sais not available in offline mode (for search) and...

  • Newbie
  •   Plan Premium Country  Lithuania Device One Plus 5T Operating System Android   My Question or Issue   Hi my app keeps playing online music (not dwonloaded  songs...
  • jsannn
  • Community Legend
  • 649 Views
  • 1 replies
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  • 649 Views
  • 1 replies
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Spotify keeps randomly pausing

DeviceHuawei P9 LiteMy Question or IssueI have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in background) or literally in the middle of browsing in another ap...

  • Newbie
  • Device Huawei P9 Lite My Question or Issue I have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in backgr...
  • jsannn
  • Community Legend
  • 131 Views
  • 1 replies
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  • 131 Views
  • 1 replies
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I can't share a song to Instagram story!

PlanPremium StudentCountryThe NetherlandsDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid version 8.0.0Spotify8.4.72.845 armV7Instagram64.0.0.14.96 My Question or IssueI can't share a song to Instagram story! I reinstalled both Spotify and I...

  • Casual Listener
  •   Plan Premium Student Country The Netherlands Device Samsung Galaxy S7 (SM-G930F) Operating System Android version 8.0.0 Spotify 8.4.72.845 armV7 Instagram 64.0.0.14.96  &nbsp...
  • tiesfa
  • Casual Listener
  • 616 Views
  • 2 replies
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  • 616 Views
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Local numbers on other devices

PlanPremiumCountry HollandDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or Issue I have seen some of the other forum posts for this but they don't help.I have in I'll the devises around 300 numbers downloaded but I have 1 local song ...

  • Casual Listener
  •   Plan Premium Country  Holland Device Huawei P20 lite Operating System Android 8.0.0   My Question or Issue  I have seen some of the other forum posts for this but the...
  • Rlychilguy
  • Casual Listener
  • 142 Views
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  • 142 Views
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How do I let Spotify know there suggested songs are VERY OFF?

Plan: Free/PremiumCountry: USADevice: LG PhoneOperating System: Android Nougat My Question or Issue I have playlists that I don't have any problems with, but there is ONE that your algorithm is way off, as it adds inappropriate songs. The playlist is...

  • Newbie
  • Plan: Free/Premium Country: USA Device: LG Phone Operating System: Android Nougat   My Question or Issue  I have playlists that I don't have any problems with, but...
  • 103 Views
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  • 103 Views
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Solved!! Sorting playlist on mobile

PlanFamilyCountryDenmark DeviceSamsung A5 (2017)Operating System(Android) My Question or Issue Hi.Is it possible to sort my playlist by author, on my android device?It should be with premium, and as far as I can tell, the family deal is also some sor...

  • Casual Listener
  • Plan Family Country Denmark   Device Samsung A5 (2017) Operating System (Android)   My Question or Issue  Hi. Is it possible to sort my playlist by author, on my android ...
  • Jose_M
  • Spotify Star
  • 1094 Views
  • 3 replies
  • 1 likes
  • 1094 Views
  • 3 replies
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Adding songs to a playlist

PlanFreeCountry DeviceSamsung galaxy s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to able to add music on my android device from the top of my playlist near the shuffle play button. It would give out many ...

  • Casual Listener
  •   Plan Free Country   Device Samsung galaxy s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used to able to add music on my an...
  • 106 Views
  • 0 replies
  • 1 likes
  • 106 Views
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Spotify automaticly downloads full albums i did not save or select

PlanPremiumCountryThe Netherlands DeviceHuawei P8 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don't want albums or songs I do not select in my library. Is there a setting I can change or what can I do?

  • Casual Listener
  • Plan Premium Country The Netherlands  Device Huawei P8 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I don't want albums or songs I do ...
  • Willem11
  • Casual Listener
  • 152 Views
  • 2 replies
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  • 152 Views
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