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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118850 Views

27 replies

4 likes

  • 118850 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239786 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239786 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600720 Views

79 replies

3 likes

  • 600720 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493093 Views

581 replies

42 likes

Account
Free
  • 493093 Views
  • 581 replies
  • 42 likes

Superuser Contribution Discover Weekly playlist plays a different song (Playlist sorting)

My discover weekly playlist is acting up this week. Its playing the wrong song: When I select the first one, it will play the third one etc. I found that this is the where the song playing is ordered in the 'Custom' order - it plays the right song in...

Newbie

My discover weekly playlist is acting up this week. Its playing the wrong song: When I select the first one, it will play the third one etc.   I found that this is the where the song playing i...

Guido

Spotify Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download Location changing

I select my external sdcard for download storage. Occasionally, the sdcard is not recognized on a phone reboot. When this happens, Spotify automatically starts downloading music to my internal storage. 1. I wish Spotify would not change to the defaul...

Regular

I select my external sdcard for download storage. Occasionally, the sdcard is not recognized on a phone reboot. When this happens, Spotify automatically starts downloading music to my inter...

sasmedia

Regular

3384 Views

8 replies

4 likes

  • 3384 Views
  • 8 replies
  • 4 likes

Superuser Contribution New Layout - playlists, artists, albums

Just got the new layout update for Spotify, we no longer have the ability to save a song for offline listening and go to Artists -> Chose song downloaded and play. Now any saved songs are lumped into one massive playlist, seriously. If your artist be...

Visitor

Just got the new layout update for Spotify, we no longer have the ability to save a song for offline listening and go to Artists -> Chose song downloaded and play. Now any saved songs are lumped i...

Katerina

Spotify Legend

1225 Views

1 replies

1 likes

  • 1225 Views
  • 1 replies
  • 1 likes

WHAT THE **bleep** HAPPENED TO TO THUMBS DOWN (NEVER PLAY**bleep** ON MY RADIO AGAIN) BUTTON?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Heroxoot

Regular

864 Views

2 replies

2 likes

dislike
  • 864 Views
  • 2 replies
  • 2 likes

Can't change track on car stereo using aux cord.

PlanPremium DeviceSamsung J5 Pro, Sony MEX-BT4050UOperating SystemAndroid My Question or IssueI Can't change tracks using my Sony headunit in my car with my Samsung plugged in with an aux cord, Bluetooth works fine, just not an aux cord or a usb cord...

Newbie

Plan Premium     Device Samsung J5 Pro, Sony MEX-BT4050U Operating System Android   My Question or Issue I Can't change tracks using my Sony headunit in my car with my Samsun...

915 Views

0 replies

0 likes

  • 915 Views
  • 0 replies
  • 0 likes

When phone gets turned off, spotify forgets about SD card.

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid Pie 9 My Question or IssueI download my spotify music on my SD card (64Gb samsung evo) and for whatever odd reason, whenever my phone gets turned off and on spotify will seem to...

Newbie

Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android Pie 9   My Question or Issue I download my spotify music on my SD card (64Gb samsung evo) and for whatev...

738 Views

0 replies

1 likes

  • 738 Views
  • 0 replies
  • 1 likes

Bring back ability to start a radio station but keep playing the song it’s based on

PlanPremiumCountryU.S.DeviceiPhone 8Operating SystemiOS 10 My Question or IssueSpotify used to allow premium users to start a radio station based on a song by seamlessly continuing to play the base song. Now when I start a station, it cuts off the ba...

Regular

Plan Premium Country U.S. Device iPhone 8 Operating System iOS 10   My Question or Issue Spotify used to allow premium users to start a radio station based on a song by seamlessly cont...

lumster49

Roadie

881 Views

2 replies

1 likes

  • 881 Views
  • 2 replies
  • 1 likes

Solved!! Bug Report - Premium Advertisement

PlanFreeCountryUnited KingdomDeviceHuawei Honor 7Operating SystemAndroid My Issue I've came back to my device only to find that a Premium Advertisement overlay is displayed on my spotify menu and it will not clear. Any attempts to clear the Ad only a...

Casual Listener

Plan Free Country United Kingdom Device Huawei Honor 7 Operating System Android   My Issue   I've came back to my device only to find that a Premium Advertisement overlay is disp...

Scose

Casual Listener

2135 Views

3 replies

0 likes

bug
report
  • 2135 Views
  • 3 replies
  • 0 likes

Spotify playing across multiple devices at same time - do not want

PlanPremium (Student) CountryUSA DeviceSamsung Note 8Win10 Desktop App v1.1.5.153.gf614956dSamsung S7 Operating SystemAndoid 9.0 (Note Win 10Android OS (unsure) My Question or IssueI have Spotify loaded on the above devices. My S7 is my work phone an...

Newbie

Plan Premium (Student)   Country USA   Device Samsung Note 8 Win10 Desktop App v1.1.5.153.gf614956d Samsung S7   Operating System Andoid 9.0 (Note 😎 Win 10 Android OS (u...

Jᴀᴄᴋ

Roadie

2142 Views

1 replies

0 likes

  • 2142 Views
  • 1 replies
  • 0 likes

Can only shuffle play on Spotify Connect from Android to PC

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 My Question or IssueI used to be able to use Spotify Connect from my phone to my desktop, and use my phone as a remote control. I could choose specific songs on my ph...

Newbie

Plan Free Country United States Device Samsung Galaxy S6 Edge Operating System Android 7.0   My Question or Issue I used to be able to use Spotify Connect from my phone to my desktop, ...

758 Views

0 replies

0 likes

  • 758 Views
  • 0 replies
  • 0 likes

local files on sd card

PlanPremiumCountryMXDeviceXiaomi M5Operating SystemAndroid Oreo My Question or IssueA good friend on mine gave me an enormous quantity of music on an SD card, around 80 GB, is spotify smart enough to play them? I don't own a PC/laptop so the desktop ...

Newbie

Plan Premium Country MX Device Xiaomi M5 Operating System Android Oreo   My Question or Issue A good friend on mine gave me an enormous quantity of music on an SD card, around 80 GB, i...

songassistant

Composer

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Using Spotify on 2 devices simultaneously

PlanPremiumCountryUK DeviceSamsung Galaxy J6+ and ChromebookOperating SystemAndroid and Google Chromebook My Question or IssueHow can I play Spotify on 2 devices at the same time each connected to a separate bluetooth speaker in the same building? Ev...

Casual Listener

Plan Premium Country UK   Device Samsung Galaxy J6+ and Chromebook Operating System Android and Google Chromebook    My Question or Issue How can I play Spotify on 2 devices...

Bittencourt

Spotify Star

1691 Views

5 replies

0 likes

  • 1691 Views
  • 5 replies
  • 0 likes

Player buttons not working

PlanPremiumCountryFinlandDeviceCayin N5 IIOperating SystemCayin v3.6 firmware (based on Android 5.1.1)IssueIn Spotify version 8.5.0.735 hardware buttons (Next, Previous, Play/Pause) on the player stopped working while the screen is locked though they...

Casual Listener

Plan Premium Country Finland Device Cayin N5 II Operating System Cayin v3.6 firmware (based on Android 5.1.1) Issue In Spotify version 8.5.0.735 hardware buttons (Next, Previous, Play/Pause)...

MStefan99

Casual Listener

2146 Views

4 replies

3 likes

Cayin
Hardware buttons
Hi-Fi
  • 2146 Views
  • 4 replies
  • 3 likes

Daily Mix Change

PlanStudent Premium CountryUSDeviceZTE Android/AsusOperating System My Question or IssueSo... I just recently noticed daily mix changed from being a continuous "radio" to a playlist with only 50 songs. Why has this been changed? I loved listening whi...

Regular

Plan Student Premium  Country US Device ZTE Android/Asus Operating System     My Question or Issue So... I just recently noticed daily mix changed from being a continuous "ra...

jacklul

Casual Listener

1041 Views

1 replies

3 likes

  • 1041 Views
  • 1 replies
  • 3 likes

My music is not in my SD

PlanPremiumCountryHonduras Samsung Galaxi J7Operating System Android My Question or IssueIn my Spotify account I have designed that my music goes to my SD because I do not have enough space in my cellphone card.Lately there are problems with my accou...

Newbie

Plan Premium Country Honduras   Samsung Galaxi J7 Operating System  Android   My Question or Issue In my Spotify account I have designed that my music goes to my SD because I...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Local Songs appear on playlist, greyed out, can be played but not in a song queue

As the title says, I can play them individualy but when I play a whole playlist it just skips them, and only 2, because I have other local songs on that playlist and those are played with no problem in the queue

Newbie

As the title says, I can play them individualy but when I play a whole playlist it just skips them, and only 2, because I have other local songs on that playlist and those are played with no problem ...

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

Block A Song From Radio

I blocked a song from the radio using the block icon. I got a message saying, the song wont be played again. But still the same song was played.

Newbie

I blocked a song from the radio using the block icon. I got a message saying, the song wont be played again. But still the same song was played.

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Solved!! cant see albums for artist iam follow

PlanPremiumCountrymexicoDeviceRedmi S2Operating System(Windows 10) My Question or Issuehello, anyone know why i cant see the album list of the artist i follow?before i did no have this problem

Casual Listener

  Plan Premium Country mexico Device Redmi S2 Operating System (Windows 10)   My Question or Issue hello, anyone know why i cant see the album list of the artist i follow? befor...

Jᴀᴄᴋ

Roadie

794 Views

3 replies

0 likes

  • 794 Views
  • 3 replies
  • 0 likes

after every SO update i loose the songs i have downloaded

PlanPremiumDeviceSamsung galaxy S9Operating Systemandroid 9My Question or Issueevery time i update the S.O. of my phone all my songs saved on the SD card get deleted and must be downloaded again. fix this annoyng issue please, it's impossible that th...

Regular

Plan Premium Device Samsung galaxy S9 Operating System android 9 My Question or Issue every time i update the S.O. of my phone all my songs saved on the SD card get deleted and must be downloa...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Echo Connectivity Issues with Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s10eOperating SystemAndroid Pie My Question or IssueWhen I click shuffle playlist on the Spotify playlist Chill Lofi Study Beats, then try to connect to my Amazon Echo Dot, which is connected to a B...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy s10e Operating System Android Pie   My Question or Issue When I click shuffle playlist on the Spotify playlist Chill Lofi Study...

610 Views

0 replies

0 likes

bug
Echo
  • 610 Views
  • 0 replies
  • 0 likes