Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42471 Views
65 replies
25 likes

42471 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878026 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878026 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26363 Views
4 replies
0 likes

26363 Views
4 replies
0 likes

Spotify Layout Messed up

PlanFamily premium CountryCanada DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy Spotify app suddenly changed the way it looks yesterday and it very frustrating. I can't listen to songs by artist or even see my downloaded so...

Sani1
Casual Listener
Plan Family premium Country Canada Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue My Spotify app suddenly changed the way it lo...
2019-03-09 11:31:36 PM
2019-03-10 5:28:02 PM
Sani1
Casual Listener
1349 Views
4 replies
7 likes

1349 Views
4 replies
7 likes

Labory design has changed

PlanFamilyPremiumCountry DeviceAndroid My Question or IssueYesterday my Labory design suddenly changed. Now in Labory there are to topics Music and Podcasts. If I click on music there are the points: Playlist, album and artist. I tryed almost everyth...

Question343
Visitor
Plan FamilyPremium Country Device Android My Question or Issue Yesterday my Labory design suddenly changed. Now in Labory there are to topics Music and Podcasts. If I clic...
2019-03-10 2:08:46 PM
2019-03-10 5:08:38 PM
Mantisentil
Community Legend
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

user-removed
Visitor
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue How to keep the Spotify notification permanently in the notif...
2019-02-28 3:25:52 PM
2019-03-10 2:04:22 PM
user-removed
Not applicable
1037 Views
2 replies
0 likes

1037 Views
2 replies
0 likes

Home page not updating

PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid Pie My Question or IssueMy home page (specifically '''More Like...") will not updateIt has been stuck on Harry Nilsson for months now.I searched for Harry Nilsson once in December to find a ...

David_Corcoran
Music Fan
Plan Premium Country UK Device OnePlus 6T Operating System Android Pie My Question or Issue My home page (specifically '''More Like...") will not update It has been stuck on Harry N...
2019-03-10 9:32:03 AM
542 Views
0 replies
1 likes
home screen
more music

542 Views
0 replies
1 likes

Huawei devices equalizer

Monthly PlanPremiumPhilippines Huawei Nova 3i Do huawei devices have a its own spotify equalizer? I've been using a third party application for the equalizer and it usually crashes and I have to relaunch it over and over again. Is there a way to acti...

Nevin0
Visitor
Monthly Plan Premium Philippines Huawei Nova 3i Do huawei devices have a its own spotify equalizer? I've been using a third party application for the equalizer and it usually cras...
2019-03-10 7:18:13 AM
1234 Views
0 replies
0 likes

1234 Views
0 replies
0 likes

How do I change the way my Spotify player looks?

Rather than the album art being displayed in a small box above the player keys, it dhoed up covering the entire screen like this (pic attached).

skiddo
Visitor
Rather than the album art being displayed in a small box above the player keys, it dhoed up covering the entire screen like this (pic attached).
2019-03-10 6:54:35 AM
1824 Views
0 replies
0 likes

1824 Views
0 replies
0 likes

Música importada acelerada en tableta Android

PlanGratisCountryMéxicoDeviceLenovo Tab 2 A7-30Operating SystemAndroid 4.4 KitKat Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cuando utilizo la función de importar música, el resto de la música suena bie...

ErikPL
Visitor
Plan Gratis Country México Device Lenovo Tab 2 A7-30 Operating System Android 4.4 KitKat Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cua...
2019-03-10 3:37:32 AM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

My music keeps stopping and turning down when an ad pops up

PlanPremiumCountry Device Samsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Marandamm
Visitor
Plan Premium Country Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-03-10 3:06:19 AM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

Playlist Track/Song Quantity Not Displayed

⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrible for me as I have OCD and have a ton of playlists...

Muzaka
Newbie
⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrib...
2019-03-09 11:24:09 PM
331 Views
0 replies
1 likes

331 Views
0 replies
1 likes

spotify doesn`t save playlists to sd card on my tablet.

PlanPremiumCountryUSADevice(Amazon Fire 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped loading my playlists to my SD card.

Bronxboy47
Music Fan
Plan Premium Country USA Device (Amazon Fire 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify has stopped loading my playlists to my SD c...
2019-03-09 10:34:36 PM
199 Views
0 replies
0 likes

199 Views
0 replies
0 likes

Can't save both songs and an album

PlanPremiumCountryPolandDeviceLG G9Operating SystemAndroid Oreo My Question or IssueI know that the last update changed how saved songs work, but I don't think it works correctly on my phone. Saving an album does not add songs on it to my Favourites ...

Adaadriannam
Casual Listener
Plan Premium Country Poland Device LG G9 Operating System Android Oreo My Question or Issue I know that the last update changed how saved songs work, but I don't think it works ...
2019-03-09 10:13:29 PM
273 Views
0 replies
1 likes

273 Views
0 replies
1 likes

Songs and Artist lists missing?!

Hi all Hope someone can help! Since a recent update the 'songs' section has disappeared?? Which is really anmoying as thats where i shuffle nd listen to songs daily. Ive still got artists and albums? Also speaking of artists. Previously when i clicke...

wutangcann
Visitor
Hi all Hope someone can help! Since a recent update the 'songs' section has disappeared?? Which is really anmoying as thats where i shuffle nd listen to songs daily. Ive...
2019-03-09 12:53:18 PM
2019-03-09 7:19:51 PM
watsdamattau
Visitor
940 Views
3 replies
8 likes

940 Views
3 replies
8 likes

New UI

PlanPremiumCountryUkDevicePixel3 My Question or IssueWow, this new UI is make me want to cancel awful. Why can I not shuffle through saved songs anymore? Why can I not save songs from album I have saved? When you pay for premium you should be able to...

Iamhingo
Visitor
Plan Premium Country Uk Device Pixel3 My Question or Issue Wow, this new UI is make me want to cancel awful. Why can I not shuffle through saved songs anymore? Why can I not save songs...
2019-03-09 8:57:12 AM
2019-03-09 7:03:09 PM
Rudyon
Newbie
320 Views
1 replies
4 likes

320 Views
1 replies
4 likes

Last update: lost all my albums

PlanPremiumCountryFranceDeviceHonor 9My Question or IssueSince the last update, I lost all my albums in my music, I just have something like 5 artist and 5 albums. This is a BIG problem for such an application that I use every day, several hours!

Bibz1390
Visitor
Plan Premium Country France Device Honor 9 My Question or Issue Since the last update, I lost all my albums in my music, I just have something like 5 artist and 5 albums. This is a BIG...
2019-03-09 6:37:12 PM
2019-03-09 6:45:55 PM
Mantisentil
Community Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

How do I turn off suggested songs on the free Andriod App?

I've been a free Spotify user for YEARS and suddenly Spotify refuses to let me listen to my playlist using the free Android App. It will play one song, then jump to Suggested songs. The only way to get back to my playlist is to log into my computer, ...

JaneAnthony
Casual Listener
I've been a free Spotify user for YEARS and suddenly Spotify refuses to let me listen to my playlist using the free Android App. It will play one song, then jump to Suggested songs. The only way to g...
2019-03-09 3:48:26 PM
2019-03-09 6:31:53 PM
Brunelicia
Community Legend
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Spotify radio doesn't exists on mobile app

Hello, im premium user of spotify and have no radio on mobile app, but have it on a desktop version, where can i find atleast a radio button on mobile app? PlanPremiumCountryUSDeviceSamsung J7 Star Operating SystemAndroid 8 My Question or Issue

rutoyana
Casual Listener
Hello, im premium user of spotify and have no radio on mobile app, but have it on a desktop version, where can i find atleast a radio button on mobile app? Plan Premium Country US Device ...
2019-03-09 6:18:51 PM
2019-03-09 6:21:44 PM
rutoyana
Casual Listener
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

Chromecast keeps disconnecting on Android

I have 3 different Google devices, a Chromecast audio, Google home mini, and a Google home hub. When trying to cast Spotify to any of these devices, it won't usually cast the first few times I select the device from discover devices. When I do get a ...

Graham94
Visitor
I have 3 different Google devices, a Chromecast audio, Google home mini, and a Google home hub. When trying to cast Spotify to any of these devices, it won't usually cast the first few times I select...
2019-03-09 6:21:17 PM
1025 Views
0 replies
5 likes

1025 Views
0 replies
5 likes

Cant log in and change password

Cant log in with facebook. It says something goes wrong. When i trying to change password, after pressing password change link in email, it says: link is too old.PlanFreeCountry Lithuania/ USADeviceSamsung S9+Operating SystemAndroid 9 My Question or ...

Odoto
Newbie
Cant log in with facebook. It says something goes wrong. When i trying to change password, after pressing password change link in email, it says: link is too old. Plan Free Country Lithuani...
2019-03-07 5:08:41 PM
2019-03-09 5:41:07 PM
Mantisentil
Community Legend
324 Views
1 replies
0 likes

324 Views
1 replies
0 likes

Spotify Playing random music on it's own.

PlanFreeCountryEgyptDeviceSamsung J5 PrimeOperating SystemI'm not exactly sure about the specs, but i guess all you have to know is it's Android My Question or Issue(Before writing this, I'm aware that i can not choose which songs to play in an album...

SoupSlow
Visitor
Plan Free Country Egypt Device Samsung J5 Prime Operating System I'm not exactly sure about the specs, but i guess all you have to know is it's Android My Question or Issue (Before w...
2019-03-09 5:17:36 PM
532 Views
0 replies
0 likes

532 Views
0 replies
0 likes

CANNOT CONTROL SPOTIFY IN MY CAR

Hi, I'm very embarrassed. Spotify constantly starts to play no matter what i chose (f.e. radio, then both sources are playing through car audio system). It starts EVERY TIME i switch on the engine of the car. I cannot control it. Even I put the car s...

Rolrolrol
Visitor
Hi, I'm very embarrassed. Spotify constantly starts to play no matter what i chose (f.e. radio, then both sources are playing through car audio system). It starts EVERY TIME i switch on the en...
2019-03-09 4:39:35 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

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