Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
389015 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryswedenDeviceOneplus3tOperating Systemoxygen My Question or IssueI have problems with lack of variation. The same songs keep coming back over and over. This is true for the weekly discover-list as well as any playlist-radio. It keeps...
Plan Premium Country sweden Device Oneplus3t Operating System oxygen My Question or Issue I have problems with lack of variation. The same songs keep coming back over and over. This ...
643 Views
0 replies
8 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemWindows 10 My Question or IssueSo I can listen local files just fine on my PC, but my phone just will not under any circumstance play local file on my phone. I used to be able to do this no...
Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Windows 10 My Question or Issue So I can listen local files just fine on my PC, but my phone just will not under a...
265 Views
0 replies
0 likes
PlanPremiumCountryPhilippinesDeviceKospet HopeOperating SystemAndroid 7.1 My Question or IssueKospet Hope Smartwatch is running a full version of Android and has a screen resolution of 400x400. Does Spotify has a version that is optimized for low res...
Plan Premium Country Philippines Device Kospet Hope Operating System Android 7.1 My Question or Issue Kospet Hope Smartwatch is running a full version of Android and has a screen res...
434 Views
0 replies
0 likes
Plan PremiumCountry CanadaDevicep20 proOperating SystemAndroid Oreo My Question or IssueI own a pioneer car radio bluetooth with spotify. Firmware updated to latest version. 6900bt.There is issue with the spotify app. I can easily listen to music in ...
Plan Premium Country Canada Device p20 pro Operating System Android Oreo My Question or Issue I own a pioneer car radio bluetooth with spotify. Firmware updated to latest ver...
Regular
530 Views
1 replies
0 likes
CountryMéxicoDeviceZTE blade a510Operating SystemAndroid 6PlanFamiliar My Question or IssueI have create a new account and my interface is changed, other friends have the normal interface, and my old acount chage too, how can return to the old interf...
Country México Device ZTE blade a510 Operating System Android 6 Plan Familiar My Question or Issue I have create a new account and my interface is changed, other frie...
Spotify Star
583 Views
1 replies
0 likes
Free subscriptionDeviceS10 using earbuds My Question or IssueSpotify keeps pausing when in my pocket with screen locked and case covering screen. No other apps playing music or audio books do this. It is a Spotify issue or setting I need help with.
Free subscription Device S10 using earbuds My Question or Issue Spotify keeps pausing when in my pocket with screen locked and case covering screen. No other apps playing music or...
Newbie
25929 Views
14 replies
21 likes
Hola, en mi spotify no me aparece la opcion de compartir por instagram stories, tengo la version 8.5.1.734 y de instagram 88.0.0.14.99 y tengo Android 8.Por favor si alguien puede ayudar, gracias!
Hola, en mi spotify no me aparece la opcion de compartir por instagram stories, tengo la version 8.5.1.734 y de instagram 88.0.0.14.99 y tengo Android 8. Por favor si alguien puede ayudar, gra...
1035 Views
0 replies
1 likes
Under my 'your library' on my phone there is no 'songs' option anymore. There is only 'playlists, artists and albums'. The only option that has most of my sons is 'liked songs'. However when I save and download a new album, the music does not always ...
Under my 'your library' on my phone there is no 'songs' option anymore. There is only 'playlists, artists and albums'. The only option that has most of my sons is 'liked songs'. However when I save a...
Newbie
1238 Views
1 replies
8 likes
PlanPremiumCountryTurkeyDeviceLG G4cOperating SystemAndroid 6.0 My Question or IssueI can't find some songs on my ''Liked Songs'' playlist by using ''Find in Liked Songs''. I tried to re-add those songs to my playlist but I still can't find. I can fi...
Plan Premium Country Turkey Device LG G4c Operating System Android 6.0 My Question or Issue I can't find some songs on my ''Liked Songs'' playlist by using ''Find in Liked Songs''. I...
Casual Listener
707 Views
1 replies
0 likes
PlanPremiumCountryIsrael Device(Xiaomi Redmi note 5Operating SystemAndroid Oreo My Question: Having a really hard time with the app on mobile lately. Since 3 days ago I started to experience some really long loading times, it can either be when I swi...
Plan Premium Country Israel Device (Xiaomi Redmi note 5 Operating System Android Oreo My Question: Having a really hard time with the app on mobile lately. S...
Regular
63032 Views
6 replies
12 likes
PlanPremiumCountryUKDeviceSamsung S10+Operating SystemAndroid 9 Pie My Question or Issue See image for issue as copy and paste doesn't work with this box.
Plan Premium Country UK Device Samsung S10+ Operating System Android 9 Pie My Question or Issue See image for issue as copy and paste doesn't work with this box. ...
324 Views
0 replies
0 likes
My music just randomly skips after maybe 30 seconds . Almost like it's scanning through my music.PlanPremium
My music just randomly skips after maybe 30 seconds . Almost like it's scanning through my music. Plan Premium
Casual Listener
454 Views
2 replies
0 likes
Ready aim fire is my favorite song and I tried to find it on spotify and it gave me this is there a way to fix this or is it there for a reason
Ready aim fire is my favorite song and I tried to find it on spotify and it gave me this is there a way to fix this or is it there for a reason
1795 Views
0 replies
0 likes
PlanPremiumCountryNADeviceSamsung s10+Operating SystemAndroid PieMy Question or IssueAfter recent update closing out of the app there is a visible lag animation. While using the app also sometimes make closing other apps a lag animation.
Plan Premium Country NA Device Samsung s10+ Operating System Android Pie My Question or Issue After recent update closing out of the app there is a visible lag animation. While using th...
Community Legend
1260 Views
1 replies
0 likes
PlanPremiumCountryMalaysia DeviceSamsung Galaxy S8+Operating SystemAndroid 9 Pie My Question or Issue1. Shared a song on instagram story via share button within the Spotify app2. Other instagram users clicking on 'listen on spotify' on my story doesn...
Plan Premium Country Malaysia Device Samsung Galaxy S8+ Operating System Android 9 Pie My Question or Issue 1. Shared a song on instagram story via share button within the Sp...
1211 Views
0 replies
3 likes
I cant share my songs to my instagram stories and my spotify is updated and also my instagramPlanPremiumCountryChileDeviceSamsung galaxy j8Operating SystemAndroid OreoMy Question or IssueWhy i cant do it?
I cant share my songs to my instagram stories and my spotify is updated and also my instagram Plan Premium Country Chile Device Samsung galaxy j8 Operating System Android Oreo My Questi...
370 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryLithuaniaDeviceHuawei P20Operating SystemAndroid Oreo My Question or IssueWhenever I press "Shuffle play" on my creat...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Lithuania Device Huawei P20 Operating System Android&...
298 Views
0 replies
0 likes
PlanFree/PremiumCountryNetherlands / german languageDeviceXiaomi Mi Pocophone F1Operating SystemAndroid 9 My Question or IssueI can't select the SD-card to store my downloaded songs. After Phone update, a lot downloaded songs were deleted. Now it's p...
Plan Free/Premium Country Netherlands / german language Device Xiaomi Mi Pocophone F1 Operating System Android 9 My Question or Issue I can't select the SD-card to store my downloade...
Community Legend
714 Views
1 replies
0 likes
Hello, - I am a premium Spotify user- I am using an S9 note Android phone with Android Pie version My Spotify account on the Android phone was in Offline Mode and accidentally I've logged out of the application. Now I cannot log in anymore due to the...
Hello, - I am a premium Spotify user - I am using an S9 note Android phone with Android Pie version My Spotify account on the Android phone was in Offline Mode and accide...
Newbie
639 Views
1 replies
2 likes
PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid Pie My Question or IssuePlease help......I just switched over from Google Play yesterday and starting to regret my decision. I paid for the premium account, and on my desktop it works fine,...
Plan Premium Country Canada Device Pixel 3 Operating System Android Pie My Question or Issue Please help......I just switched over from Google Play yesterday and starting to regret m...
Spotify Star
1093 Views
8 replies
0 likes
