Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFreeCountry IndiaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueThere is no play queue button anywhere on the menu or now playing screen
Plan Free Country India Device Oneplus 5T Operating System Android 9 My Question or Issue There is no play queue button anywhere on the menu or now playing screen
Spotify Star
754 Views
1 replies
0 likes
I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage. I have a farily large library, and this has completely blown away all my available local storage. I...
I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage. I have a farily large library, and this ha...
Casual Listener
683 Views
1 replies
3 likes
Why was the thumbs up/down icon removed from radio? Is there a way to still personalize my radio channels?PlanPremiumCountry Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Why was the thumbs up/down icon removed from radio? Is there a way to still personalize my radio channels? Plan Premium Country Device Samsung Galaxy 8 Operating System (iO...
Regular
1080 Views
11 replies
0 likes
PlanPremiumCountry GermanyDeviceLeEco Le Pro 3 Elite (x722)Operating SystemAndroid 7.2 MIUI 10 17.02.19 Beta My Question or Issue As you can see in the screenshots I don't have the playback buttons which is very annyoing. Maybe someone had the same p...
Plan Premium Country Germany Device LeEco Le Pro 3 Elite (x722) Operating System Android 7.2 MIUI 10 17.02.19 Beta My Question or Issue As you can see in the screenshots ...
493 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or Issue My AV receiver stopped showing up as an available device (Denon AVR-X6400) after the most recent Spotify update. It's not listed on my wife's Galaxy S9 eit...
Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android Pie My Question or Issue My AV receiver stopped showing up as an available device (Denon AVR...
1073 Views
0 replies
1 likes
Hello all!Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in the Windows app, but I didn't. When I re-order the fold...
Hello all! Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in ...
Not applicable
3318 Views
3 replies
0 likes
PlanPremium My Question or Issue I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .
Plan Premium My Question or Issue I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .
Spotify Legend
699 Views
1 replies
1 likes
PlanPremiumCountryAustralia DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueIn the past couple of days my spotify has been playing up. Songs just keep skipping of their own accord after about 20 seconds. The settings haven't changed...
Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android My Question or Issue In the past couple of days my spotify has been playing up. So...
Spotify Legend
807 Views
3 replies
0 likes
Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web player isn't the best in my experience since I like my p...
Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web playe...
678 Views
0 replies
2 likes
PlanPremiumCountry U.S.ADeviceSamsung Galaxy 9 (SM-G960u1) Operating SystemAndroid 9.0My Question or IssueI know there are different views of the library for premium and free users. I have a premium account however my library still only displays play...
Plan Premium Country U.S.A Device Samsung Galaxy 9 (SM-G960u1) Operating System Android 9.0 My Question or Issue I know there are different views of the library for premium and...
Casual Listener
835 Views
4 replies
0 likes
Plan FreeCountry IndiaDevice Sony Xperia T2 UltraOperating System Android Lollipop 5.1 My Question or Issue I'm not able listen to Linkin Park and Green Day's songs as it shows that the song is not available. So i want to ask if this for everyone or ...
Plan Free Country India Device Sony Xperia T2 Ultra Operating System Android Lollipop 5.1 My Question or Issue I'm not able listen to Linkin Park and Green Day's songs as it shows that the ...
Community Legend
11822 Views
1 replies
6 likes
Plan PremiumCountry EspañaDeviceXiaomi Mi A2 My Question or Issue No puedo ver mis álbumes, cuando entró se queda siempre pensando
Plan Premium Country España Device Xiaomi Mi A2 My Question or Issue No puedo ver mis álbumes, cuando entró se queda siempre pensando
Spotify Legend
1082 Views
1 replies
0 likes
PremiumItaly Redmi 5 PlusAndroid 9 Pie My Question or IssueHi.I've a problem with the android app of Spotify.Usually when i'm using mobile connection, it seems that i'm offline and i have to close and re-open the app to work. My provider is "Ho Mobil...
Premium Italy Redmi 5 Plus Android 9 Pie My Question or Issue Hi. I've a problem with the android app of Spotify. Usually when i'm using mobile connection, it...
Composer
468 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceLG G6Operating SystemAndroid version 8.8.0 My Question or Issue I have the most up to date version of Spotify, Instagram, and the Android operating system, but I'm still unable to share music to Instagram Stories...
Plan Premium Country United States Device LG G6 Operating System Android version 8.8.0 My Question or Issue I have the most up to date version of Spotify, Instagram, and ...
Music Fan
2331 Views
5 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Since the last update I can't see all songs from my library by titles anymore to do Shuffle all, so how can we shuffle all songs from our Library now? I trie...
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android My Question or Issue Since the last update I can't see all songs from my library by titles a...
Music Fan
869 Views
1 replies
0 likes
Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically? You know, like you used to, and even Windows 95 could?
Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically? You know, like you used to, and even Windows 95 could?
Music Fan
625 Views
1 replies
1 likes
My Question or Issue Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street Preachers 173, I click on them and all I get is a blank black screen....
My Question or Issue Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street P...
Casual Listener
2573 Views
7 replies
1 likes
PlanFree/Premium: On a 30 day trialCountry: India Device: OnePlus 6Operating System: Android Pie My Question or Issue: When i was a free user, there was no album that I failed to find/play. But however, once I started 30 day trial, I couldn't find/pl...
Plan Free/Premium: On a 30 day trial Country: India Device: OnePlus 6 Operating System: Android Pie My Question or Issue: When i was a free user, there was no album tha...
Not applicable
5178 Views
6 replies
3 likes
Some Artist are not available in India why like Charlie Puth Linkin park etc
Some Artist are not available in India why like Charlie Puth Linkin park etc
Casual Listener
830 Views
2 replies
0 likes
PlanPremiumCountry GermanyDevice(Xiaomi MiA1)Operating SystemAndroid Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made undone, apparently. I can delete the song in the Radio-Playlist, that's all. The green th...
Plan Premium Country Germany Device (Xiaomi MiA1) Operating System Android Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made un...
311 Views
0 replies
1 likes
