No sound on next song on HTC Desire S

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No sound on next song on HTC Desire S

MrDryBen
Casual Listener

Just updated to version 0.5.0.1247.g94a8231b on android. Playing one song works fine, but when it gets to the next song there is no sound. The song progression bar moves and it look like it plays a song, but no sound. If I press the next song button or previous song button it start to play sound again until it get to the next song after that.

 

I tried to uninstall the app and install it again.

I tried to restart the phone.

I read on the forum that some people got it to work by taking out the battery. Tried it.

Nothing worked.

 

Everything worked fine before I updated to the new version.

 

Anyone encountered this and knows how to solve it?

36 Replies

LeneK
Casual Listener
I think you are right... But how come you can't report it to spotify. I can't find any email address to write to. May try the link to get the older version back.

itsonrandom
Casual Listener

I'm having the same problem on my HTC Desire. I found that changing from being online to offline seemed to confuse it (this was a downloaded playlist), I'm not sure if this is related, but although the playlist was downloaded it wouldn't show it when I wasn't connected to the internet, so I had to go online just to get it to show up.

 

The only way I got it to work was to skip to the previous song and then skip forward, but obviously this is a workaround and not exactly a solution!

neo-x
Community Legend
Could it be if you have synced / downloaded offline playlists and after the update it might have been mixed up or sort. If you'd clear the cache and then try again, if that would help. Log out & Log in...

https://www.dropbox.com/s/is8edr5rwjl22z7/SpotifyAndroid.apk

There's an older version if you want to try it out

                                                                      IDEAS: Device Management | Recover Deleted Items


Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!


MrDryBen
Casual Listener

I tried to log out and then log in again. Didn't do anything. I have no offline playlists so it should not have something to do with that. It should not be a cache problem, the problem is always there even with new music I have never listened to on my phone.

 

I just think it's a bug that the spotify team needs to fix.

StickyIcky
Music Fan

I have the same problem wit my Sony ericsson experia,,, so sound but everything else works just fine... Loged out and in, reinstaled but it still doesnt work...

 

Any ideas how to fix?

 

Regards/sticky

ric_foster
Regular

I have the same problem on my HTC desire. The first song of a downloaded playlist usually plays fine, and on the next one the sounds stops around half way through...~10 seconds later it goes back to the main menu.

 

The beta-version of this app worked fine- so something must have changed on the official release.

 

I've emailed spotify, so we'll see what comes of of that.

ReallyRandy
Regular

I have the same problem on my HTC Glacier - TMobile MyTouch 4G running MIUI It started with thiat useless update they just did. Is there any way to downgrade?

LeneK
Casual Listener

I have the ecxact same problem, only I can't hear any of my songs or playlists. I have also tried to uninstall Spotify and dowload the app once again.

 

I find it very difficult to figure out how to contact Spotify with the problem. Because they must have an answer or solution.

 

Hope it will work soon.

shirley06
Casual Listener

LeneK, I have the same problem on my htc desire s. I tried everything, turning my phone off and on again. downloading the app again..Nothing works.  Which is quite annoying !

gavinsend
Roadie

Hmmmm i have seen this happen. 

 

Just presume it is my internet connection. I'm only on wireless. Not a good test. 

 

It didn't happen with local files only files being streamed. 

MrDryBen
Casual Listener

In my case the problem occurs on both wifi and 3g. And it happens more or less everytime spotify goes from one song to the next without user input.

 

On both my PC and my galaxy S2(ICS and same spotify as on the Desire S) it works fine.

straycatkarlsen
Casual Listener
When playing songs in spotify on my phone, no sound comes. After updating and reinstalling I still have the same problem. Playing music in the regular music app for android produce sound... What's wrong? How do I fix it?

0124nigel
Casual Listener

Hi,Same problem of no sound on my HTC Desire S,everything else is fine but so frustrating,tried uninstall/reinstall, but no joy.It just happened......no known updates or recent downloads...................HELP........pls.x

starwhistle
Regular

Nigel, after my lost post I received this advice:

 

There is a solution that has worked for many users which we would like to you try, which requires you to complete a clean reinstall. This will include removal of any files on your SD card or internal memory. 

Instructions for this are below - 

1. Close Spotify and uninstall it from your device: "Settings" » "Application" » "Manage applications" and then choose Spotify and press "Uninstall"
2. Remove these two folders from the SD card: (1) spotify2 (2) Android/data/com.spotify.mobile.android.ui
3. Install Spotify once again through GooglePlay.

 

Might be worth a try? It seems to happen less often to me now (i.e. not every time) but is still an annoying and frequent issue.

 

They went on to say that they were looking into a proper fix and would let me know when they have done so. I'm still waiting.

Maybe it's worth those of you still having issues emailing support@spotify.com to keep the pressure up. About time they sorted it!

rjones
Casual Listener

I'm having the same problem since the recent update. No sound on by Droid Bionic - Android 2.3.4

shirley06
Casual Listener

I have the same problem now. On my HTC desire S, did you ever find out how to fix it?

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