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Not recognizing downloaded music on SD Card after device reset

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Not recognizing downloaded music on SD Card after device reset

Newbie

Brief description of the issue:

Hi all,

 

Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal storage EXCLUDING APPLICATIONS was backed up to SD card. Got phone back, reinstalled spotify, all my songs are there but are no longer available offline. My Android\Data\com.spotify.music is about 5GB on my SD card (no change) so I assume my music is still there, but Spotify app in phone is not showing songs as available offline, and is trying to download them all again

Steps to reproduce the issue:

Above

What steps you’ve tried already:

Loading SD card into computer

Chkdsk

Cleaning free space on SD card

Restarting phone

Your device and operating system (e.g. Samsung Galaxy 4, 5.1.1)

Samsung Galaxy S7 Edge

Android Version 6.0.1

Type of Spotify account you have (Free/ Premium):

Premium

The app version of Spotify you’re using:

 5.6.0.701

 

Thanks in advance

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