Note9 spotify issue offline not able to reconnect

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Note9 spotify issue offline not able to reconnect

Bullet0281
Newbie

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline ... in wich I cannot change the setting as it wont let me log back on to the app... 3 to 4 times a week getting useless to get premium when I cant even use it. I have uninstall reinstall rebooted my phone cleaned my cookies not sure what else is there to trouble shoot at this point

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply

Re: Note9 spotify issue offline not able to reconnect

Moderator
Moderator

Hey @Bullet0281.

 

Thanks for posting about this in the Community :)

 

This is an issue which we're aware of, but we currently don't have a timeline for a fix.

 

Make sure to check out the relevant thread here and add your vote to it.

 

Hope that helps :)

PeterModerator
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