Help Wizard

Step 1


Offline music

Offline music

I purchased premium so I can listen to music without having wifi, but when I select my playlist it says my playlist is not available.  I had already downloaded all my songs in "your library".


What do I need to do to listen to my playlist offline?

1 Reply

Hey @rangeleddy67!


I will try to help you out with your issue. Have you click the "DOWNLOAD PLAYLIST ICON" (that small top right corner button).

Download IconDownload Icon


Once the songs are downloaded to your device there should be a GREEN arrow next to the name of the playlists indicating they're already saved on your device. Sounds like you are adding songs to your library but not downloading. You can only download playlists. 


Let me know if that worked! And if it did, remember to like and mark as solved. 


Good Luck!


Titox - Rising Star - Rocks Star Program


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