Offline playlist problem

[sahana09]

I own a htc one (m7) before the new UI update I was having a problem free experince with spotify. 

Since the updates I keep having to re-download my playlists at random times unexpectedly. 

Paying £5 a month for this serivce is poor

[Joe]

Is this complete playlists or just tracks where content has been updated?

[sahana09]

Complete playlists that are ticked as offline dissapear and My Settings go to defualt as well.

I have to keep changing the audio quailty back to extreme everytime it crashes and offline playlists dissapear.  

[Joe]

Is spotify crashing? If so, please try a clean reinstall following the steps in this post.

[sahana09]

That did not help as I my HTC one m7 does not have an sd card 

[Joe]

Just ignore the SD card bits but follow all the other steps.