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Offline songs wont go to SD Card after 1.1.0.112

Offline songs wont go to SD Card after 1.1.0.112

After installing 1.1.0.112 which wiped out all my offline songs, I tried to redownload my playlists. first try filled up my internal memory. I reset the cache and tried one playlist and indeed the songs are being saved onto the internal memory (32GB) and not on the larger SD Card (64GB) even though the sd card has much more free space. 

the device is a note 3. Kitkat 4.4.2. what should I do?

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27 Replies

come on spotify sort this out or at least offer an explanation need our external storage or will be leaving and going to sony or google.

Having the exact same issue. I'm leaving for a roadtrip in a week, and some rather huge playlists we made were gonna be our primary source of music, but they don't come close to fitting on the phone alone. I really hope it's resolved by then.

I have finally fixed this for myself, although I don't know exactly which of these steps did it:

 

It looks like there has been another update to the "new" Spotify app on the Play store, instead of installing it I uninstalled the app.

 

Then I re-installed the latest version of the app from the Play store, signed in and cleared the cache. Then I cleared even more space on the MicroSD card, taking the free space from 14GB to 17GB. My phone's internal memory only had 7GB free.

 

I signed in to the Spotify app, cleared the cache again for good measure and then signed in again and downloaded a few playlists. This now seems to be using the MicroSD card for the cache.

 

This has been more hassle than I should have needed to go through to fix the problem, shame on Spotify for failing to respond properly to this thread or for that matter the lack of planning in rolling out the updated app.

I think I got it working right, without uninstalling/reinstalling the app itself.

 

It wasn't enough to clear the data in the settings within the app. In addition to doing that, I went into Android settings -> Application Manager -> Spotify, and saw there was still some data there. So I hit "Clear Data" there, and only then did the data (other than the 29.59 MB listed under "Application") go to 0.00 MB.

 

Signed back in, started downloading and - knock on wood - it's now saving to my 64 GB card like I wanted (instead of internal phone memory).

 

 

Uninstalling it and deleting whatever's left in the Spotify folder in my SD card seems to fix it.

Royal pain in the arse - not having my entire music collection available on the journey to work this morning. Galaxy s3.

 

Uninstall spotify.

locate the spotify folder on the sd card. delete everything. took 5 minutes.

reinstall spotify from market

 

log in. now appears to be downloading to sd card. But will take a while to get all playlists as they were.

Scratch my last post....

Followed every posted procedure multiple times. Still no good.

Note- the phone's settings thinks the data is on the SD card, but if you use a file manager, it's clearly on the internal storage.

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