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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6775 Views

0 replies

7 likes

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Solved!! Downloading Playlists created by Spotify

HiI enjoy the ready made play lists. I am running android. As an example I will click "browse" then "mood" and then "chillax"How can I make this "Chillax" Playlists available for offline listening. The only way I can see how to do it, is to individua...

Casual Listener

Hi I enjoy the ready made play lists. I am running android. As an example I will click "browse" then "mood" and then "chillax" How can I make this "Chillax" Playlists available for offline list...

ctu11

Casual Listener

506 Views

2 replies

0 likes

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Streaming cuts in and out. Downloaded music not so much

when I stream music from my tablet 90% of the time the music cuts in and out (unlistenable). but not so much to the music I downloaded to my tablet.I want to get the most out of my premium membership but it seems like I'm limited to downloading music...

Regular

when I stream music from my tablet 90% of the time the music cuts in and out (unlistenable). but not so much to the music I downloaded to my tablet.I want to get the most out of my premium membership...

adrianruss1

Regular

443 Views

2 replies

0 likes

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Premium deleted my songs

I have had premium for about 4 or 5 monnths now, and have been VERY happy. HOWEVER, I recently was listening in offline mode because I was in the woods and there was no service, and something exteremely problematic occurred. ALL of my 3,000 or so son...

Visitor

I have had premium for about 4 or 5 monnths now, and have been VERY happy. HOWEVER, I recently was listening in offline mode because I was in the woods and there was no service, and something exterem...

388 Views

0 replies

0 likes

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Issue with spotify streaming data but no music could be heard.

Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streaming music. Recently however I am having a problem with it. I a...

Regular

Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streami...

cassie68

Newbie

942 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

making songs available offline

the songs that are not available offline are skipping and will not play all the way through. how can I make these songs available offline so I can listen to them fully?

Newbie

the songs that are not available offline are skipping and will not play all the way through. how can I make these songs available offline so I can listen to them fully?

Daniel

Community Legend

320 Views

1 replies

0 likes

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Clearing the queue

how do you clear the queue? And if you clear the queue does it delete it from your playlist?

Casual Listener

how do you clear the queue? And if you clear the queue does it delete it from your playlist?

Daniel

Community Legend

454 Views

3 replies

0 likes

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Stuttering playback

I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm canceling. This is ridiculousness!

Newbie

I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm can...

oscarpetrelli

Newbie

758 Views

2 replies

0 likes

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no puedo entrar olvidado cuenta

Mi hijo creo una cuenta de spotify con un hotmail inventado i guardo el hotmail , contraseña , i nombre de uruario en el mobil i luego la izo premium con mi tarjeta de credito , el problema es que tubimos que resetear el mobil i perdimos toda la info...

Newbie

Mi hijo creo una cuenta de spotify con un hotmail inventado i guardo el hotmail , contraseña , i nombre de uruario en el mobil i luego la izo premium con mi tarjeta de credito , el problema es que tu...

Daniel

Community Legend

362 Views

1 replies

0 likes

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Local Files

Whenever I try to sync local files from my computer to my Android Phone it says Connect your device to the same wifi as your computer. Then open spotifys iphone app or android app to sync your music. I'm doing this from a desktop computer.... There i...

Visitor

Whenever I try to sync local files from my computer to my Android Phone it says Connect your device to the same wifi as your computer. Then open spotifys iphone app or android app to sync your music....

Daniel

Community Legend

279 Views

1 replies

0 likes

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Android phone not compatible

Going on a trip tomorrow and thought it might be nice to get use of the offline feature. But when im going to download the app for my phone (Motorola mb525) it says its not compatible with my phone. Is there anyway to fix this? or is my phone just "t...

Newbie

Going on a trip tomorrow and thought it might be nice to get use of the offline feature. But when im going to download the app for my phone (Motorola mb525) it says its not compatible with my phone...

Daniel

Community Legend

5235 Views

1 replies

0 likes

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Spotify crashing/won't even load

I'm over this. Downloaded Spotify in galaxy S5 and it doesn't even load. Just keeps failing to start. I pay monthly so now I'm going to cancel my account and use someone else

Newbie

I'm over this. Downloaded Spotify in galaxy S5 and it doesn't even load. Just keeps failing to start. I pay monthly so now I'm going to cancel my account and use someone else

MichaelW

Community Legend

842 Views

1 replies

0 likes

Windows
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reproducir spotify sin dar permiso

Cuando tengo conectado mi smartphone de android a mi coche por bluetooth para poder reproducir mi musica de mi dispositivo automaticamente se abre la app de spotify para reproducir sin dar yo mi permiso. ¿Hay alguna configuración para evitar esto?

Visitor

Cuando tengo conectado mi smartphone de android a mi coche por bluetooth para poder reproducir mi musica de mi dispositivo automaticamente se abre la app de spotify para reproducir sin dar yo mi perm...

Daniel

Community Legend

2462 Views

1 replies

0 likes

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Re: [iOS] Searching on "Send To" causes app crash

I'm not sure if this is related, but I'm unable to share songs with users on my Moto X running Android as well. I can select "send to" but when I try to search for a user nothing appears. I am able to share with specific users in the desktop interfac...

Music Fan

I'm not sure if this is related, but I'm unable to share songs with users on my Moto X running Android as well. I can select "send to" but when I try to search for a user nothing appears. I am able t...

360 Views

0 replies

0 likes

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mi música

Activé el modo de calidad alta en mi Android y al rato se me borraron absolutamente todas las canciones de mi música. Las play lists siguen ahí pero igual se me desactivaron y tuve q volver a marcar la opción de descargar. Por favor ayudenme

Visitor

Activé el modo de calidad alta en mi Android y al rato se me borraron absolutamente todas las canciones de mi música. Las play lists siguen ahí pero igual se me desactivaron y tuve q volver a marcar ...

user-removed

Not applicable

336 Views

1 replies

0 likes

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LAST.FM scrobbling doesnt work

Hi there, I just got myself fantastic and brand new YAMAHA RX-A740 receiver. It supports CONNECT feature but somehow when I switch from playing on my mobile speaker to YAMAHA speakers suddenly stops from adding my recently played music to LAST.FM lib...

Regular

Hi there, I just got myself fantastic and brand new YAMAHA RX-A740 receiver. It supports CONNECT feature but somehow when I switch from playing on my mobile speaker to YAMAHA speakers suddenly st...

berntm

Casual Listener

795 Views

3 replies

0 likes

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can't store to sd card HTC one M8

i cant store the ofline music to my sd card wich got 56GB of free space, i tried every post about this i could find but nothing workes. spotify version 1.9.0.1273 i reinstaled it multiple times with removing cash and stuff. and i don't have te folder...

Newbie

i cant store the ofline music to my sd card wich got 56GB of free space, i tried every post about this i could find but nothing workes. spotify version 1.9.0.1273 i reinstaled it multiple times wit...

Daniel

Community Legend

481 Views

1 replies

0 likes

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help please.

I have a pay safe card that i got for cristmas and on pay safe website it says that i can use pay safe on spotify but i don't know how? Please help

Newbie

I have a pay safe card that i got for cristmas and on pay safe website it says that i can use pay safe on spotify but i don't know how? Please help

Merik

Community Legend

249 Views

1 replies

0 likes

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Solved!! Previous account that not sign in with FB is gone

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884 I am trying to login back to the same account it keep link me to a brand new account that signed in with FB and this account is totally fresh and new. I...

Regular

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884   I am trying to login back to the same account it keep link me to a brand new acc...

MonkeYsua

Regular

1093 Views

9 replies

0 likes

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Solved!! Spotify won't start on a Sony Xperia Z3 Compact

Hi, I have just started up my new Z3 Compact, installed a 64GB SD card and downloaded Spotify. I have had a premium subscription for several years used on many devices. For the first time ever Spotify will not start. Is this a familiar problem with a...

Casual Listener

Hi,   I have just started up my new Z3 Compact, installed a 64GB SD card and downloaded Spotify. I have had a premium subscription for several years used on many devices. For the first time ...

Liam

Community Legend

3528 Views

5 replies

0 likes

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Can I use my Android phone to control Spotify on my Denon AVRX2000 amp?

They are both on the same wifi network and the Denon interface is slow and average. Thank you:). Shaun,

Newbie

They are both on the same wifi network and the Denon interface is slow and average.  Thank you:). Shaun,

Liam

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
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  • 0 likes