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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203673 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203673 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548926 Views

78 replies

3 likes

  • 548926 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456380 Views

571 replies

38 likes

Account
Free
  • 456380 Views
  • 571 replies
  • 38 likes

Inbox (Android) vs Messages (Windows) problem/question

Hey all, I'm having a bit of a confusing time with the whole inbox/messages thing so I'm hoping someone can explain! Today I was at my parents (who both have their own accounts). We were discussing some music and I was on my Android phone and said I'...

Roadie

Hey all,   I'm having a bit of a confusing time with the whole inbox/messages thing so I'm hoping someone can explain! Today I was at my parents (who both have their own accounts). We were dis...

lexy

Music Fan

740 Views

4 replies

0 likes

  • 740 Views
  • 4 replies
  • 0 likes

Spotify App extremely slow on HTC One M8

The spotify app is extremely slow on my mobile phone (HTC One M8). This is already the case since January this year. Mostly, the app just keeps on loading (over 5 minutes). Big playlists are even totally unable to load. It shows than only a part of t...

Newbie

The spotify app is extremely slow on my mobile phone (HTC One M8). This is already the case since January this year. Mostly, the app just keeps on loading (over 5 minutes). Big playlists are even tot...

Daniel

Community Legend

1760 Views

2 replies

1 likes

  • 1760 Views
  • 2 replies
  • 1 likes

Android settings keep messing up

I'm having a problem with the settings. This includes everything with a slider next to it (Offline mode, Gapless, Device Broadcast Status, etc). My problem is that, more often than not, the setting will be enabled even if the toggle is switched to 'o...

Newbie

I'm having a problem with the settings. This includes everything with a slider next to it (Offline mode, Gapless, Device Broadcast Status, etc).   My problem is that, more often than not, the ...

Daniel

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

New format "Viral 50" and other charts - Saving offline

Hi everyone my name is Andy, I've been an almost religious listener of the Viral 50 playlist since it first started a year ago. It's now been reformatted and placed under a new "Charts" menu in the Browse section. It's not treated as a traditional pl...

Casual Listener

Hi everyone my name is Andy,   I've been an almost religious listener of the Viral 50 playlist since it first started a year ago. It's now been reformatted and placed under a new "Charts" menu...

Daniel

Community Legend

2109 Views

3 replies

4 likes

  • 2109 Views
  • 3 replies
  • 4 likes

Spotify Connect Freezes

If I use the Spotify app on my Samsung Galaxy S5 to control music on another device via Connect (usually PS3 recently but I have the same problem with other devices), within a few songs the app freezes on one song and I can no longer see what's playi...

Gig Goer

If I use the Spotify app on my Samsung Galaxy S5 to control music on another device via Connect (usually PS3 recently but I have the same problem with other devices), within a few songs the app freez...

Daniel

Community Legend

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
  • 0 likes

saved offline music vanished after making payment

Made payment, now my music is gone. followed directions, Logged out and back in. it says to delete "empty" account. There is no empty account! Still no music. Im paying 10$ a month for this crap? Bull**bleep** yo!

Casual Listener

Made payment, now my music is gone. followed directions, Logged out and back in. it says to delete "empty" account. There is no empty account! Still no music. Im paying 10$ a month for this crap? Bul...

MattSuda

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

BUG: Spotify Connect - Using Radio function on controlling device causes disconnect

Whenever I try to use the radio function on a device (A) which is controlling the playback of another device (B), my playback device (B) will disconnect from Spotify Connect and I have to force close and start it again on the playback device (B) to s...

Casual Listener

Whenever I try to use the radio function on a device (A) which is controlling the playback of another device (B), my playback device (B) will disconnect from Spotify Connect and I have to force close...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

favourites

Spotify works slow, loading in the favourites list takes forever! So my request is: to erase the favourites list, its enormous with 254.000 songs. I have them safely on another acount, but if possible: i'd gladly keep my playinglists. Spotify works h...

Casual Listener

Spotify works slow, loading in the favourites list takes forever! So my request is: to erase the favourites list, its enormous with 254.000 songs. I have them safely on another acount, but if possibl...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Spotify Free instead of Premium/Music not playing

Evening! Ive basically seen that since 31st March some people premium account have gone to spotify free. This has just occured to me tonight.My spotify 'free' is working on my Laptop but on my phone it isnt. When i try to play music on my playlist it...

Regular

Evening! Ive basically seen that since 31st March some people premium account have gone to spotify free. This has just occured to me tonight. My spotify 'free' is working on my Laptop but on my ph...

Daniel

Community Legend

588 Views

4 replies

0 likes

  • 588 Views
  • 4 replies
  • 0 likes

Playlist problems

I logged in and out.. and even switched my phone off but I still cant select what song I want to play.. DX

Music Fan

I logged in and out.. and even switched my phone off but I still cant select what song I want to play.. DX

k-builder

Music Fan

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

have to dl dled music time and again

It's so freaking annoying.It happens very often now that dled playlists are suddenly not available offline anymore. I don't get it, what's to be done about this?I have an s4, standard, with sd card

Visitor

It's so freaking annoying. It happens very often now that dled playlists are suddenly not available offline anymore. I don't get it, what's to be done about this? I have an s4, standard, with sd ca...

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Adding Local Music

is there any way to import my local music I have on my PC (windows 7) from iTunes and import it into Spotify to sync with my Android phone?I want to be able to listen to it on my Android (nexus 5) but can't find any way to do this.... song > desktop ...

Casual Listener

is there any way to import my local music I have on my PC (windows 7) from iTunes and import it into Spotify to sync with my Android phone? I want to be able to listen to it on my Android (nexu...

Daniel

Community Legend

631 Views

4 replies

0 likes

  • 631 Views
  • 4 replies
  • 0 likes

my music isn't syncing

I recently made a new playlist and it isn't syncing to offline mode when I set it so it tried reinstalling the app on my iPhone 5 and now all my old music that was offline isn't anymore and it's not letting me put it offline anymore.

Newbie

I recently made a new playlist and it isn't syncing to offline mode when I set it so it tried reinstalling the app on my iPhone 5 and now all my old music that was offline isn't anymore and it's not ...

Daniel

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

IPhone to Android

I switched from iPhone to Android and noticed an insane amount of small features that make a big difference in the flow of the app. I was wondering if this is because of a good reason or just because iPhone costumers are more important? I love the se...

Newbie

I switched from iPhone to Android and noticed an insane amount of small features that make a big difference in the flow of the app. I was wondering if this is because of a good reason or just because...

Daniel

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Not usable anymore on Xperia SP (C5303)

Greetings! I'm experiencing few disadvantages of using Spotify on my Xperia SP (C5303) with Android v4.3. The problem appeared after certain update of the software (I don't remember which it was and I don't remember of the version of that app in the ...

Newbie

Greetings!   I'm experiencing few disadvantages of using Spotify on my Xperia SP (C5303) with Android v4.3. The problem appeared after certain update of the software (I don't remember which it...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Spotify on phone uses a lot of battery if only used as remote

Hi, I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?

Casual Listener

Hi,   I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?

wuggyboo

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Connection problems since lollipop update Sony Xperia Z3 conpact

Spotify app says "There is no internet connection" when 4g is avaible and working. Tried to restart, sign out, reinstall, still nothing. Please fix!

Newbie

Spotify app says "There is no internet connection" when 4g is avaible and working. Tried to restart, sign out, reinstall, still nothing. Please fix!

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

unusable Samsung Galaxy S4 4.4.2 kernel 3.4.0 Clean Install please help

Greetings, One hundred premium supported of Spotify since US release. loved the my app"s Api now that has been shelved and is missed deeply. The Chrome Spotifyy web helper simply causes to come to a halt. What is beautiful and amazing is to be able t...

Regular

Greetings, One hundred premium supported of Spotify  since US release. loved the my app"s Api now that has been shelved and is missed deeply. The Chrome Spotifyy web helper simply causes to...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Cannot Download songs with Ethernet (wired) connection

I can't download song while i'm on ethernet (wired conenction), with my asus fonepad 7.Spotify streaming works, but if i want to download songs it says that i should enable sync over 2G/3G . If i enable that options i still get this error message.I h...

Newbie

I can't download song while i'm on ethernet (wired conenction), with my asus fonepad 7. Spotify streaming works, but if i want to download songs it says that i should enable sync over 2G/3G . If i e...

611 Views

0 replies

0 likes

  • 611 Views
  • 0 replies
  • 0 likes

spotify logs off every time phone is restarted

Spotify logs off every time phone is restarted. If I'm unlucky enough to be somewhere there is no internet, I end up with no music. When I have internet, sometimes it tells me I have too many offline devices, yet I only have it on one cellphone!!!I'm...

Casual Listener

Spotify logs off every time phone is restarted. If I'm unlucky enough to be somewhere there is no internet, I end up with no music. When I have internet, sometimes it tells me I have too many offline...

LoggedInUser

Casual Listener

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes