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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107865 Views

26 replies

3 likes

  • 107865 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218127 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218127 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

572709 Views

79 replies

3 likes

  • 572709 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471706 Views

577 replies

40 likes

Account
Free
  • 471706 Views
  • 577 replies
  • 40 likes

Moving all songs from a playlist into "Your Music"

I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single playlist. Well this playlist is getting pretty unw...

Casual Listener

I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single...

Daniel

Community Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Offline songs questions

I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Thanks.

Music Fan

I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Th...

Daniel

Community Legend

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Local content stops playback when service is lost

Over the past few days, I've noticed that playback of my local media will stop when I lose data service. I can go back to the app and restart the song I was listening to, but then playback will stop again once service is restored. I'm on Android 4.4....

Casual Listener

Over the past few days, I've noticed that playback of my local media will stop when I lose data service.  I can go back to the app and restart the song I was listening to, but then playback will...

Daniel

Community Legend

622 Views

3 replies

0 likes

  • 622 Views
  • 3 replies
  • 0 likes

Ridiculous amount of problems. Please help.

The amount of problems I'm experiencing is insane, especially since the last major update.1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not through my playlists.) I'll type something, wait 2 minutes,...

Newbie

The amount of problems I'm experiencing is insane, especially since the last major update. 1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not thro...

Daniel

Community Legend

427 Views

1 replies

1 likes

  • 427 Views
  • 1 replies
  • 1 likes

STOP START STOP START HANG HANG AGAIN when all I want to do is play a downloaded playlist

Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST. Today I am trying to play a downloaded playlist AND IT JUST KEEPS STOPPING...

Roadie

Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST.   Today I am try...

EarlPurple

Roadie

1290 Views

8 replies

2 likes

  • 1290 Views
  • 8 replies
  • 2 likes

Sound Quality changed

Hey there, So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine. I haven't changed any settings in my phone, in Spotify, and I haven't changed my ...

Newbie

Hey there,   So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine.   I haven't ch...

EarlPurple

Roadie

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Spotify stopped working on my lock screen after the Lolipop update.

Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This is extremely annoying as I want to be able to contro...

Newbie

Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This i...

atom1989

Community Legend

1262 Views

2 replies

1 likes

  • 1262 Views
  • 2 replies
  • 1 likes

When using radio starts by playing same songs in same order everytime

So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling spotify bit nothing seems to work.I am using an HTC...

Newbie

So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling ...

atom1989

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Solved!! Where do liked tracks go?

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?

Community Legend

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?   

Mattosaurus

Community Legend

30465 Views

3 replies

0 likes

Android
  • 30465 Views
  • 3 replies
  • 0 likes

Solved!! Having problems with Spotify on my Samsung Galaxy S5

I'm running spotify on my Samsung Galaxy S5 with no SD card.I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network and 2 different wifi's.If i can connect to a network, i...

Casual Listener

I'm running spotify on my Samsung Galaxy S5 with no SD card. I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network an...

LukasEmilsson

Casual Listener

1040 Views

2 replies

0 likes

  • 1040 Views
  • 2 replies
  • 0 likes

Solved!! Offline Stops working

Hey all, im having an issue hopeing someone can help. i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my internet connection they all play fine, however im finding after around 24 hours or...

Casual Listener

Hey all,     im having an issue hopeing someone can help.   i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my intern...

sp8ced21

Casual Listener

1612 Views

3 replies

0 likes

No internet connection android
Not Available
offline mode
  • 1612 Views
  • 3 replies
  • 0 likes

Albums I saved for offline access disssappear after I close the app.

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of the albums has been saved.What could I be doing wron...

Newbie

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of t...

651 Views

0 replies

0 likes

Albums
Offline Access
  • 651 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't play albums in the correct order

Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I start playing the first track from an album it subseque...

Regular

Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I star...

NightHeat

Casual Listener

2277 Views

3 replies

2 likes

Spotify shuffle tracks Android Xperia Z3
  • 2277 Views
  • 3 replies
  • 2 likes

No more artist on my mobile

Hi,this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them.So I don't understand whats up ? ! I restart my mobile, I relog my ...

Newbie

Hi, this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them. So I don't u...

atom1989

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

track changing using spotify on pioneer deh-p9400bh and note 4

I have Spotify premium account and sync my phone to my Pioneer DEH-P9400BH reciever to play music. I used to have a Samsung Galaxy Note 3 and always was able to changes tracks/songs using the controls on the receiver. I just upgraded to the Samsung G...

Casual Listener

I have Spotify premium account and sync my phone to my Pioneer DEH-P9400BH reciever to play music. I used to have a Samsung Galaxy Note 3 and always was able to changes tracks/songs using the co...

phillosi863

Casual Listener

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Problems with offline songs

Well, i download the musics with te offline sync, but after i do this in 3 or 4 playlists, in the next, it just don't syncronize. I try to listen to the musics offline, but seens that no have files in there... How can i fix it?

Newbie

Well, i download the musics with te offline sync, but after i do this in 3 or 4 playlists, in the next, it just don't syncronize. I try to listen to the musics offline, but seens that no have files i...

ToolboxT

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

HTC m9 doesn't show up on desktop program to sync local files

Hello. I am a spotify premium user who recently bought a new phone (htc m9). I am attempting to get my playlists downloaded on my phone for offline use. Most songs work fine, however I know to get local tracks that are on my computer, I need to conne...

Regular

Hello. I am a spotify premium user who recently bought a new phone (htc m9). I am attempting to get my playlists downloaded on my phone for offline use. Most songs work fine, however I know to get lo...

hm8

Regular

995 Views

4 replies

0 likes

  • 995 Views
  • 4 replies
  • 0 likes

musics unavailable on my songs

Suddenly this album stay unavailable to listen, online or offline, he appear on my songs but I can't listen any music of them.

Newbie

Suddenly this album stay unavailable to listen, online or offline, he appear on my songs but I can't listen any music of them.

MattSuda

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Solved!! Search tool inside playlists (android)

I have big playlists, with more than 1000 songs, and I can't find a way to search or filter the songs I want. I have to scroll up and down inside the list and it's really annoying. Am I missing something, or this feature doesn't exist? Thanks

Newbie

I have big playlists, with more than 1000 songs, and I can't find a way to search or filter the songs I want. I have to scroll up and down inside the list and it's really annoying. Am I missing somet...

Daniel

Community Legend

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

When playing on my PC, random tracks from my history/playlists are showing as "playing" on mobile

Has anyone noticed this? It is incredibly confusing. I will be playing as I often do on my PC, and when turning to check my phone it's telling me a completely different track from somewhere in my history or playlist is playing. The time slider is run...

Music Fan

 Has anyone noticed this? It is incredibly confusing. I will be playing as I often do on my PC, and when turning to check my phone it's telling me a completely different track from somewhere in ...

537 Views

0 replies

0 likes

Android
Connect
Desktop
Mobile
  • 537 Views
  • 0 replies
  • 0 likes