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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119201 Views

27 replies

4 likes

  • 119201 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Psb26

Casual Listener

240473 Views

154 replies

11 likes

Android
autoplay
bluetooth
  • 240473 Views
  • 154 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601573 Views

79 replies

3 likes

  • 601573 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

494002 Views

581 replies

42 likes

Account
Free
  • 494002 Views
  • 581 replies
  • 42 likes

Downloaded songs gone and continue to disappear when re downloaded!

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!! i have tried clearing datare-installing the apprestarting the phonego to the manage offline devices...

Newbie

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!!   i have tried clearing data re-installi...

kbrooksc

Community Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Avengers Assemble Album

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Casual Listener

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Jordi

Community Legend

653 Views

1 replies

0 likes

Avengers
  • 653 Views
  • 1 replies
  • 0 likes

help!

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Newbie

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Jordi

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Why is there no sound on my Moto G phone with or without headphones?

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my account because my music works on my laptop etc. W...

Newbie

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my...

Jordi

Community Legend

1545 Views

1 replies

0 likes

  • 1545 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the account

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please?Thanks Eleonora

Regular

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please? Thanks Eleonora

relehcp

Regular

1331 Views

7 replies

0 likes

  • 1331 Views
  • 7 replies
  • 0 likes

Slow song change and car text update

Hi, First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT.My phone is set to pair automatic with the car stereo. I usually start my car, select playlist on the phone, musi...

Regular

Hi,   First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT. My phone is set to pair automatic with th...

camillo75

Community Legend

1976 Views

4 replies

0 likes

  • 1976 Views
  • 4 replies
  • 0 likes

Using Android to control PC spotify shows incorrect track for queue

Device: HTC One M8 - Android 5.0.1 Steps to reproduce:1. Start playing spotify on a desktop PC.2. Start spotify on your Android phone3. Set the phone to control the PC so it says "Playing From "4. Select a track from the playlist and Add to Queue5. W...

Casual Listener

Device: HTC One M8 - Android 5.0.1   Steps to reproduce: 1. Start playing spotify on a desktop PC. 2. Start spotify on your Android phone 3. Set the phone to control the PC so it say...

camillo75

Community Legend

780 Views

4 replies

0 likes

  • 780 Views
  • 4 replies
  • 0 likes

How can I turn off spotify connect

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone please help me fix this problem it's very irritating a...

Newbie

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone ple...

Daniel

Community Legend

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes

Disappointed in Spotify mobile for phone

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I don't want the paid version. Will be looking for a r...

Casual Listener

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I d...

Daniel

Community Legend

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

Playlist

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Newbie

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Daniel

Community Legend

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

Spotify app crashed, sony z1 compact

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results Tried to reset the phone to factory settingsEven after numourus app updatesTried to reinstall the appStill dont work. Any suggesti...

Newbie

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results   Tried to reset the phone to factory settings Even after numourus app ...

Daniel

Community Legend

863 Views

1 replies

0 likes

compact
Crash
Sony
Z1
  • 863 Views
  • 1 replies
  • 0 likes

playing music not on your playlist

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

Casual Listener

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

nman618

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Why is Spotify sooooo slow?

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working at all at worst. My laptop app is fine. No problems...

Music Fan

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working ...

Daniel

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Solved!! can't seem to browse for playlists... appears to be offline

When I click 'Browse' to see Featured Playlists all of the Icons (Mood, Party, Pop, Workout etc...) seem to not show up. They display generic icons next to them. It seems to be offline. All my other features seem to be working. I can assure you I am ...

Newbie

When I click 'Browse' to see Featured Playlists all of the Icons (Mood, Party, Pop, Workout etc...) seem to not show up. They display generic icons next to them. It seems to be offline. All my other ...

Daniel

Community Legend

2521 Views

4 replies

0 likes

  • 2521 Views
  • 4 replies
  • 0 likes

Streaming quality based on sound device

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone built-in speaker reproduction or simple Bluetooth ...

Regular

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone...

atom1989

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Searching for tracks queues up rest of album on Desktop, but not on Android

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song in the album view, I can then play the track and que...

Regular

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song i...

540 Views

0 replies

0 likes

Android
Search Album
search results
  • 540 Views
  • 0 replies
  • 0 likes

What app let you move music to sd card

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Newbie

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Daniel

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

No SD Card Found

Android version 5.0.2 No SD Card Found we found no place to store our data, please check that you have a working SD card and free space Cannot install spotify on HTC One M7 android version 5.0.2 Any help that you can provide is greatly appreciated.

Casual Listener

Android version 5.0.2   No SD Card Found we found no place to store our data, please check that you have a working SD card and free space    Cannot install spotify on HTC One M7 an...

Daniel

Community Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Local Music

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have uploaded these files into my phone. I primarily stream...

Casual Listener

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have upl...

Daniel

Community Legend

756 Views

1 replies

0 likes

Local files for Spotify Mobile
  • 756 Views
  • 1 replies
  • 0 likes

Offline sync location?

Hello! New user here. I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where the files are being downloaded to my phone, and if it's possib...

Newbie

Hello! New user here.   I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where th...

Daniel

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes