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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

203854 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203854 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

549182 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456664 Views

571 replies

38 likes

Account
Free
  • 456664 Views
  • 571 replies
  • 38 likes

'SHUFFLE PLAY' button in My Music/Songs doesn't work

Galaxy S3 4.4After a clean install it works once then doesn't work again. I can use the Shuffle Play button within Playlists, then if I go back to Songs the button will also work once but not after that. It's started happening after one of the recent...

Newbie

Galaxy S3 4.4 After a clean install it works once then doesn't work again. I can use the Shuffle Play button within Playlists, then if I go back to Songs the button will also work once but not aft...

396 Views

0 replies

0 likes

  • 396 Views
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help me

I can not download a melendi album ( lágrima desordenadas ) could help me

Newbie

I can not download a melendi album ( lágrima desordenadas ) could help me

333 Views

0 replies

0 likes

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Sony Walkman App and Spotify service

I recently bought Xperia Z1 Compact and it comes with the Walkman app preinstalled. In the settings there is an option to enable Spotify service in the Walkman app. I'd like to know what does that do because in my case Walkman doesn't show Spotify mu...

Newbie

I recently bought Xperia Z1 Compact and it comes with the Walkman app preinstalled. In the settings there is an option to enable Spotify service in the Walkman app. I'd like to know what does that do...

1831 Views

0 replies

1 likes

  • 1831 Views
  • 0 replies
  • 1 likes

Suddenly, certain songs "play" silence.

Description I've been running Spotify on my Android device for a few months now. Just yesterday it started with this problem, where it would appear to play a song, but there was no audio. The UI shows that it seems to be playing. When it gets to the ...

Music Fan

Description I've been running Spotify on my Android device for a few months now. Just yesterday it started with this problem, where it would appear to play a song, but there was no audio. The UI sh...

mjm2705

Casual Listener

10596 Views

31 replies

1 likes

  • 10596 Views
  • 31 replies
  • 1 likes

Comment retrouver une musique

Bonjour tout est dans le titre vue que l'historique n'enregistre pas tout et que j'ai perdu le nom d'une musique.............

Casual Listener

Bonjour tout est dans le titre vue que l'historique n'enregistre pas tout et que j'ai perdu le nom d'une musique.............

Daniel

Community Legend

937 Views

5 replies

0 likes

  • 937 Views
  • 5 replies
  • 0 likes

cannot connect galaxy tab s to ps4

I'm trying to connect them but no devices show up on the app. I've Uninstalled and reinstalled the app, restarted the ps4 app, and all I get is spotify saying unknown device and under that, connecting.

Newbie

I'm trying to connect them but no devices show up on the app. I've Uninstalled and reinstalled the app, restarted the ps4 app, and all I get is spotify saying unknown device and under that, connectin...

Daniel

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Keeps Crashing the Whole Phone

When I try to play a song, after a few minutes it crashes the whole phone forcing me to hold the power button until the device boots up. My device is a Samsung Galaxy S5 running lollipop (android 5.0). So far, it's only happened while I was walking o...

Casual Listener

When I try to play a song, after a few minutes it crashes the whole phone forcing me to hold the power button until the device boots up. My device is a Samsung Galaxy S5 running lollipop (android 5.0...

Daniel

Community Legend

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Solved!! spotify stops playing suddenly while using other application (android)

im on a premium account on spotify, whenever im playing games or just browsing and surfing spottify just stops playing suddenly. it is very annoying. any solution to that? android version 4.4.4 miui

Regular

im on a premium account on spotify, whenever im playing games or just browsing and surfing spottify just stops playing suddenly. it is very annoying. any solution to that? android version 4.4.4 miui

kdavid

Regular

5524 Views

9 replies

0 likes

Linux
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  • 9 replies
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spotify skipping ahead songs

I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular streaming with and without headphones. Have tried fa...

Casual Listener

I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular s...

DVelasquez79

Casual Listener

2933 Views

4 replies

0 likes

Windows
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Release Notes - Spotify for Android (2.5.0)

What's new in this version (2.5.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.

Community Legend

  What's new in this version (2.5.0)   New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.

ErickRGuetta

Community Legend

2036 Views

3 replies

0 likes

Android
Release Notes
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Where can I save MP3 Files so Spotify can play them?

I've tried the playlist thing. It doesn't work. I'm assuming this has something to do with the astonishingly poor job Spotify's designers have done with the app. Apparently, I'm not going to get an elegant, in app solution to this problem. If anyone ...

Casual Listener

I've tried the playlist thing. It doesn't work. I'm assuming this has something to do with the astonishingly poor job Spotify's designers have done with the app. Apparently, I'm not going to get an e...

Daniel

Community Legend

1250 Views

3 replies

0 likes

  • 1250 Views
  • 3 replies
  • 0 likes

online use with smartphone

Heyho community, just one simple I guess stupid question. Is it standard that I cant listen to my own playlists when Im online with my phone eventhough I have wifi (I mean on PC it works just that way). Did i miss some settings or is it just "smartph...

Newbie

Heyho community, just one simple I guess stupid question. Is it standard that I cant listen to my own playlists when Im online with my phone eventhough I have wifi (I mean on PC it works just that wa...

Daniel

Community Legend

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Spotify Songs don't stay downloaded offline

Hi, For Samsung Galaxy 3, my phone has stopped 'keeping' some downloaded songs. Essentially what happens is that I download 40 new songs, they work fine and are green. Then my phone is turned off or runs out of battery and when I turn my phone back o...

Newbie

Hi,   For Samsung Galaxy 3, my phone has stopped 'keeping' some downloaded songs.   Essentially what happens is that I download 40 new songs, they work fine and are green.  Then my...

Saint82270

Regular

692 Views

1 replies

0 likes

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  • 1 replies
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i dont have an equalizer in settings

I pay for spotify and i just got a new system in my car and it sounds like **bleep**, but i dont know why i dont have an equalizer in the settings menu ive checked other ppls phones and it seems like im the only one that doesnt have it i would apprec...

Newbie

I pay for spotify and i just got a new system in my car and it sounds like **bleep**, but i dont know why i dont have an equalizer in the settings menu ive checked other ppls phones and it seems like...

Daniel

Community Legend

1642 Views

2 replies

0 likes

  • 1642 Views
  • 2 replies
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Playlist is not sorting by title

It works but then when I back out and come back in, it goes back to its original sorting. Fml !

Casual Listener

It works but then when I back out and come back in, it goes back to its original sorting. Fml !

306 Views

0 replies

0 likes

  • 306 Views
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Solved!! Wiped Cache and Data, Spotify stopped working!

Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-androidNow I get a prompt saying Spotify has stopped each fifth sec...

Casual Listener

Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-android ...

Daniel

Community Legend

1747 Views

1 replies

0 likes

  • 1747 Views
  • 1 replies
  • 0 likes

Spotify not running as usual....

Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded tracks either just says I need to conect then crashs

Newbie

Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded t...

Daniel

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Samsung S5 connection issue

Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just can't connect.Thanks!

Casual Listener

Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just...

mauriciolondoo

Casual Listener

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes