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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107516 Views

26 replies

3 likes

  • 107516 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217488 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571697 Views

79 replies

3 likes

  • 571697 Views
  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470910 Views

577 replies

40 likes

Account
Free
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Spotify Free instead of Premium/Music not playing

Evening! Ive basically seen that since 31st March some people premium account have gone to spotify free. This has just occured to me tonight.My spotify 'free' is working on my Laptop but on my phone it isnt. When i try to play music on my playlist it...

Regular

Evening! Ive basically seen that since 31st March some people premium account have gone to spotify free. This has just occured to me tonight. My spotify 'free' is working on my Laptop but on my ph...

Daniel

Community Legend

611 Views

4 replies

0 likes

  • 611 Views
  • 4 replies
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Playlist problems

I logged in and out.. and even switched my phone off but I still cant select what song I want to play.. DX

Music Fan

I logged in and out.. and even switched my phone off but I still cant select what song I want to play.. DX

k-builder

Music Fan

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
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have to dl dled music time and again

It's so freaking annoying.It happens very often now that dled playlists are suddenly not available offline anymore. I don't get it, what's to be done about this?I have an s4, standard, with sd card

Visitor

It's so freaking annoying. It happens very often now that dled playlists are suddenly not available offline anymore. I don't get it, what's to be done about this? I have an s4, standard, with sd ca...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
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Adding Local Music

is there any way to import my local music I have on my PC (windows 7) from iTunes and import it into Spotify to sync with my Android phone?I want to be able to listen to it on my Android (nexus 5) but can't find any way to do this.... song > desktop ...

Casual Listener

is there any way to import my local music I have on my PC (windows 7) from iTunes and import it into Spotify to sync with my Android phone? I want to be able to listen to it on my Android (nexu...

Daniel

Community Legend

667 Views

4 replies

0 likes

  • 667 Views
  • 4 replies
  • 0 likes

my music isn't syncing

I recently made a new playlist and it isn't syncing to offline mode when I set it so it tried reinstalling the app on my iPhone 5 and now all my old music that was offline isn't anymore and it's not letting me put it offline anymore.

Newbie

I recently made a new playlist and it isn't syncing to offline mode when I set it so it tried reinstalling the app on my iPhone 5 and now all my old music that was offline isn't anymore and it's not ...

Daniel

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

IPhone to Android

I switched from iPhone to Android and noticed an insane amount of small features that make a big difference in the flow of the app. I was wondering if this is because of a good reason or just because iPhone costumers are more important? I love the se...

Newbie

I switched from iPhone to Android and noticed an insane amount of small features that make a big difference in the flow of the app. I was wondering if this is because of a good reason or just because...

Daniel

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Not usable anymore on Xperia SP (C5303)

Greetings! I'm experiencing few disadvantages of using Spotify on my Xperia SP (C5303) with Android v4.3. The problem appeared after certain update of the software (I don't remember which it was and I don't remember of the version of that app in the ...

Newbie

Greetings!   I'm experiencing few disadvantages of using Spotify on my Xperia SP (C5303) with Android v4.3. The problem appeared after certain update of the software (I don't remember which it...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Spotify on phone uses a lot of battery if only used as remote

Hi, I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?

Casual Listener

Hi,   I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?

wuggyboo

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
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Connection problems since lollipop update Sony Xperia Z3 conpact

Spotify app says "There is no internet connection" when 4g is avaible and working. Tried to restart, sign out, reinstall, still nothing. Please fix!

Newbie

Spotify app says "There is no internet connection" when 4g is avaible and working. Tried to restart, sign out, reinstall, still nothing. Please fix!

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
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unusable Samsung Galaxy S4 4.4.2 kernel 3.4.0 Clean Install please help

Greetings, One hundred premium supported of Spotify since US release. loved the my app"s Api now that has been shelved and is missed deeply. The Chrome Spotifyy web helper simply causes to come to a halt. What is beautiful and amazing is to be able t...

Regular

Greetings, One hundred premium supported of Spotify  since US release. loved the my app"s Api now that has been shelved and is missed deeply. The Chrome Spotifyy web helper simply causes to...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Cannot Download songs with Ethernet (wired) connection

I can't download song while i'm on ethernet (wired conenction), with my asus fonepad 7.Spotify streaming works, but if i want to download songs it says that i should enable sync over 2G/3G . If i enable that options i still get this error message.I h...

Newbie

I can't download song while i'm on ethernet (wired conenction), with my asus fonepad 7. Spotify streaming works, but if i want to download songs it says that i should enable sync over 2G/3G . If i e...

633 Views

0 replies

0 likes

  • 633 Views
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spotify logs off every time phone is restarted

Spotify logs off every time phone is restarted. If I'm unlucky enough to be somewhere there is no internet, I end up with no music. When I have internet, sometimes it tells me I have too many offline devices, yet I only have it on one cellphone!!!I'm...

Casual Listener

Spotify logs off every time phone is restarted. If I'm unlucky enough to be somewhere there is no internet, I end up with no music. When I have internet, sometimes it tells me I have too many offline...

LoggedInUser

Casual Listener

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Why wont spotify let me log in??

I moved to japan and this litle box keeps popping up saying "looks like you are trying to log in in a different country" I already change my adress on my fb saying that I live in japan but it won't work and im getting really tierd of it!!

Newbie

I moved to japan and this litle box keeps popping up saying "looks like you are trying to log in in a different country" I already change my adress on my fb saying that I live in japan but it won't w...

310 Views

0 replies

0 likes

  • 310 Views
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Copying playlist AND be able to add songs

I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and then be able to add to it.Right now, I have the Playli...

Regular

I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and the...

mcf57

Regular

1158 Views

4 replies

0 likes

Playlist share
  • 1158 Views
  • 4 replies
  • 0 likes

lost all music saved

hey there Maybe the question has been asked a million times, so i am sorry if I ask again. Due to the fact that my Samsung Galaxy S4 didn't work anymore after the update to lollipop I had to do a factory reset. I of course backed up everything and in...

Newbie

hey there   Maybe the question has been asked a million times, so i am sorry if I ask again.   Due to the fact that my Samsung Galaxy S4 didn't work anymore after the update to lollipop...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
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Spotify premium

I went on spotify and I went I to my playlist and I Tryed to play offline but it said that only premium customers can do so . I am a premium customer and I went back onto my playlist and it said the same thing . Went onto the spotify website and it s...

Newbie

I went on spotify and I went I to my playlist and I Tryed to play offline but it said that only premium customers can do so . I am a premium customer and I went back onto my playlist and it said the ...

MattSuda

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
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Charts

None of the charts are showing up under browse. Just a blank screen. Also, may or may not be related, but listening to my songs the other day, and phone rebooted on its own. It has never done that before.

Newbie

None of the charts are showing up under browse.  Just a blank screen.   Also, may or may not be related, but listening to my songs the other day, and phone rebooted on its own.  It h...

MattSuda

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

i bought new phone cant get spotify premium on it even though im paying

I bought new s5 android im paying for spotify premium yet cant use it and of course spotify is no help ijust want service or cancel

Newbie

I bought new s5 android  im paying for spotify premium yet cant use it and of course spotify is no help  ijust want service or cancel    

MattSuda

Spotify Star

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

I can save song to playlist but not your music

I can save music to playlist and play it offline but not your music please help!

Visitor

I can save music to playlist and play it offline but not your music please help!

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
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Spotify isn't letting me remove or save music

I don't know why but spotify isn't letting me save or remove music. I click remove or save and it appears "save to ur music" or "remove from our music" when it isn't remove or save to my music it's either not removed or not saved

Visitor

I don't know why but spotify isn't letting me save or remove music. I click remove or save and it appears "save to ur music" or "remove from our music" when it isn't remove or save to my music it's e...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes