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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840022 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840022 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13650 Views
  • 1 replies
  • 0 likes
  • 13650 Views
  • 1 replies
  • 0 likes

volume decrease at the start of songs. *Phone Spotify*

Hello there, I've been using Spotify for over a year and a half now on my LG Nexus 4. Ever since I've had it, there has been this issue where song decrease in volume dramatically after 1/2 a second into a track.This is for both streamed and downloade...

  • Casual Listener
  • Hello there, I've been using Spotify for over a year and a half now on my LG Nexus 4. Ever since I've had it, there has been this issue where song decrease in volume dramatically after 1/2 a second i...
  • Mbounty
  • Casual Listener
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Solved!! Volume Issues on Galaxy S4

Hi all, Does anyone know how to fix this particular issue? Ever since the new firmware update for Android in September, everytime I play a new song on spotify, I have to clear the RAM for the volume just to sound decent. I even changed phones via war...

  • Newbie
  • Hi all,   Does anyone know how to fix this particular issue? Ever since the new firmware update for Android in September, everytime I play a new song on spotify, I have to clear the RAM for ...
  • pepp-elito
  • Regular
  • 3789 Views
  • 2 replies
  • 0 likes
  • 3789 Views
  • 2 replies
  • 0 likes

Kein Abspielen möglich - Samsung Galaxy Tab p-1000

Ich habe mir die Spotify-App neu heruntergeladen und diese auf meinem Tab installiert. Ich habe mir einen neuen, kostenlosen Free-Account erstellt. Mit diesem sollte ich laut der FAQ alles abspielen können: Was ist der Unterschied zwischen Spotify-Fr...

  • Casual Listener
  • Ich habe mir die Spotify-App neu heruntergeladen und diese auf meinem Tab installiert. Ich habe mir einen neuen, kostenlosen Free-Account erstellt. Mit diesem sollte ich laut der FAQ alles abspiele...
  • Oimel1964
  • Casual Listener
  • 278 Views
  • 4 replies
  • 0 likes
  • 278 Views
  • 4 replies
  • 0 likes

Free Spotify not working on Android

Hello, I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to upgrade to Premium to stream music. Ontop of that, I don't see ...

  • Casual Listener
  • Hello,   I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to u...
  • Joe
  • Community Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Trouble Purchasing Spotify Premium

I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for this problem and ib cant seem to find a way to actuall...

  • Newbie
  • I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for thi...
  • Joe
  • Community Legend
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

how can i delete spotify playlist from my iphone?

i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of the playlists. and done. i checked th free space again. and it s...

  • Casual Listener
  • i have 3 playlists each one including about 100 songs for offline listening on my iphone.   i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of ...
  • Taylor
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Android Phone Space Full, Can't free up Space

I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.

  • Newbie
  • I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.
  • Peter__
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Same problem

I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.

  • Newbie
  • I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.
  • alistair94
  • Casual Listener
  • 257 Views
  • 4 replies
  • 0 likes
  • 257 Views
  • 4 replies
  • 0 likes

Solved!! Kindle Fire HD - No Browsing Curated Playlists, Discover..

The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone else see the same?

  • Visitor
  • The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone e...
  • mercury666
  • Music Fan
  • 1460 Views
  • 7 replies
  • 0 likes
  • 1460 Views
  • 7 replies
  • 0 likes

Sorry. This radio station can't be started. Please try a new station.

DescriptionPlease describe the problemWhen I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio station based on" it is stuck on the improving station ani...

  • Newbie
  • Description Please describe the problem When I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio sta...
  • Peter__
  • Community Legend
  • 1127 Views
  • 5 replies
  • 0 likes
  • 1127 Views
  • 5 replies
  • 0 likes

[Android] Music Stops Playing after Several Tracks

Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it. Or sometime it will just turn off by itself. quit...

  • Regular
  • Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it...
  • deanomight
  • Regular
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Spotify insists it's offline, stops playing radio.

Description:Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' multiple times to the "listen offline with premium" notice, se...

  • Regular
  • Description: Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs.  I have to go back to the radio channel selection, hitting 'close' m...
  • Caprico
  • Casual Listener
  • 2796 Views
  • 15 replies
  • 4 likes
  • 2796 Views
  • 15 replies
  • 4 likes

All playlists not showing on my Samsung Gallax4

Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??

  • Casual Listener
  • Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??
  • MusicLoverBoy
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

streaming corrupted?

Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and all songs without offlince-sync are marked with "You...

  • Casual Listener
  • Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

How do I do a clean reinstallation

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to reinstall spotify, but problems just keeps getting worse. ...

  • Regular
  • I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2  I have tried a few times to...
  • Peter__
  • Community Legend
  • 3813 Views
  • 1 replies
  • 0 likes
  • 3813 Views
  • 1 replies
  • 0 likes

Wont play the whole song

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it

  • Newbie
  • Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it 
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Mobile activity on desktop

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist from my phone, but I just assumed the songs you play ...

  • Music Fan
  • I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist fr...
  • mystic2102
  • Music Fan
  • 1148 Views
  • 2 replies
  • 1 likes
  • activity
    App
    Desktop
    friend
    Mobile
    stream
  • 1148 Views
  • 2 replies
  • 1 likes

Why I'm paying?

Hi,I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? Or what?Thank you,Pascal

  • Newbie
  • Hi, I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? O...
  • user-removed
  • Not applicable
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Interrupted shuffle on HTC One V

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song played again before moving on (and then stopping again ...

  • Casual Listener
  • I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song play...
  • Joe
  • Community Legend
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Solved!! Should there be non-stop music with free version?

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of songs unless I keep the screen on. Is this because of...

  • Casual Listener
  • I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of so...
  • billdz-geo
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

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