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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387379 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

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Solved!! Spotify Connect plays on my phone

Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the songs. How can i disable the "connect" function? I don't wan...

Newbie

Hey there,   I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the ...

Daniel

Community Legend

590 Views

1 replies

0 likes

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Solved!! Spotify connect doesn't work correctly

HiI have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi netwo...

Casual Listener

Hi I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and ag...

szumi

Casual Listener

1920 Views

3 replies

0 likes

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synchroniseren van afspeellijsten

ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop en vice versa.ook op de desktop kan ik mijn afspeell...

Newbie

ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop e...

1111 Views

0 replies

1 likes

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Solved!! How do i import songs to my android without pc?

Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on without a pc?

Casual Listener

Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on w...

dbiapett

Casual Listener

19363 Views

4 replies

0 likes

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Solved!! Android Phone and FireTV (android) box - Spotify connect playback.

I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in strong signal. The sync browsing, and control all is working.. au...

Regular

I have an amazon Fire TV android box.    I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in...

SeftonH

Regular

1441 Views

4 replies

0 likes

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Spotify Bluetooth connection only when other apps are on

I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the bluetotth connection is working. It just displays PAUSE.But ...

Casual Listener

I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2)   Spotify does not play any music in my car (Toyota Sienna) even though the ...

Daniel

Community Legend

859 Views

4 replies

0 likes

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Spotify Crashing on Startup on 4.1.1 Jelly Bean on Android Tablet

I have tried everything, I have just gotten given this tablet from a friendI've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files..How can this really not been solved yet! I have yes tr...

Casual Listener

I have tried everything, I have just gotten given this tablet from a friend I've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files.. ...

SingleHeart64xo

Casual Listener

818 Views

3 replies

0 likes

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Spotify Memory confusion on Android

Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not play anything; no error messages to help. Then, I got it to re-download ...

Visitor

Argh!  Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local.  Please help with this very difficult app!  First, it suddenly could not pla...

user-removed

Not applicable

1074 Views

7 replies

0 likes

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Solved!! Spotify keeps deleting my offline playlists

so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it apparently doesnt count as an offline device when o...

Casual Listener

so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it ...

Daniel

Community Legend

11193 Views

6 replies

2 likes

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Spotify fails again - Please help!

Please, please help me do two things:1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and2. get the phone app to find my local music files that had been imported to the online ver of Spotify (and previousl...

Visitor

Please, please help me do two things: 1.  migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and 2.  get the phone app to find my local music ...

user-removed

Not applicable

716 Views

4 replies

0 likes

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SD CARD SAVING

My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card.Anyone please.

Newbie

My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card. Anyone please.

Daniel

Community Legend

552 Views

1 replies

1 likes

Sd card memory low
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Spotify stops when switching app

Hello,Could anyone tell me why Spotify stops when I use another app sometimes ?As a new user, I'm really disappointed...Thanks.

Casual Listener

Hello, Could anyone tell me why Spotify stops when I use another app sometimes ? As a new user, I'm really disappointed... Thanks.

Daniel

Community Legend

531 Views

2 replies

0 likes

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Solved!! Help! How to turn off shuffle play on my Sony Z1

Hi, am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album. Please help!! Appreciated!!

Casual Listener

Hi,   am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album.  ...

Lovehermione_G

Newbie

2805 Views

3 replies

0 likes

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Android app (2.4.0.815) - doesn't remember random and repeat selection

Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "unset".I have an LG G3 running stock Android 5.0.Any...

Newbie

Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "u...

365 Views

0 replies

0 likes

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"Browse" subcategories broken on mobile app

Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc.On a related note, the chance to assign specific subcategories to our playlists for e...

Roadie

Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc. On a related note, the chance to...

422 Views

0 replies

0 likes

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Random songs won't sync

This problem started a couple of weeks ago. In my two biggest playlists (about 1000 songs each) some songs won't sync. It only works when i go online and don't leave the home screen. When I enter one of the playlists and then go back to the home scre...

Roadie

This problem started a couple of weeks ago. In my two biggest playlists (about 1000 songs each) some songs won't sync. It only works when i go online and don't leave the home screen. When I...

ChrisAhlund

Roadie

518 Views

2 replies

0 likes

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Control Spotify app from web or desktop client

Hello, I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client to control what's playing on my Samsung tablet (which is wallmo...

Casual Listener

Hello,   I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client t...

gwen_the_hen

Casual Listener

885 Views

2 replies

0 likes

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no puedo recuperar mi contraseña!

Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi cuenta Free.!!! Los pagos se siguen realizando como...

Casual Listener

Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi ...

MattSuda

Spotify Star

460 Views

2 replies

0 likes

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abbonamento Vodafone

passando a vodafone ho avuto l'abbonamento a spotify premium per 6 mesi,ma ho recesso il contratto vodafone prima dei 6 mesi,passando a tim.. ora pero,spotify continua a funzionare im versione premium.. vorrei sapere se pero visto che non sono piu vo...

Casual Listener

passando a vodafone ho avuto l'abbonamento a spotify premium per 6 mesi,ma ho recesso il contratto vodafone prima dei 6 mesi,passando a tim.. ora pero,spotify continua a funzionare im versione premiu...

MattSuda

Spotify Star

633 Views

4 replies

0 likes

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Solved!! Profile picture

How i can chance my Profile picture?

Newbie

How i can chance my Profile picture?

MattSuda

Spotify Star

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes