Help - Android

New Android Feature: Swipe to queue songs

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app. You can now swipe to queue songs in the Android app! This new feature is currently rolling out to Premium users so you should see...

MattSuda
Spotify Star
2022-03-04 5:23:36 PM
yesterday
Somerandomrr
Visitor
13156 Views
20 replies
41 likes

13156 Views
20 replies
41 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

MattSuda
Spotify Star
2021-04-29 12:24:01 PM
4091 Views
0 replies
3 likes

4091 Views
0 replies
3 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
834371 Views
11 replies
48 likes
Android
Guide
Troubleshooting

834371 Views
11 replies
48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2020-03-30 1:07:20 PM
Ivan
Spotify Legend
13246 Views
1 replies
0 likes

13246 Views
1 replies
0 likes

HTC One - Lockscreen Controls Inconsistent/Disappear

I'm running Spotify on a stock HTC One (4.1.2) which has HTC's implementation of Android lockscreen music controls. Any player that supports ICS/JB lockscreen controls shows them on the HTC One's lockscreen. Spotify, however, shows them very inconsis...

djshackesq
Roadie
I'm running Spotify on a stock HTC One (4.1.2) which has HTC's implementation of Android lockscreen music controls. Any player that supports ICS/JB lockscreen controls shows them on the HTC One's loc...
2013-08-30 3:47:19 PM
2015-02-25 5:45:15 PM
Daniel
Community Legend
1834 Views
8 replies
4 likes

1834 Views
8 replies
4 likes

Account doesn't work anymore on phone

Hello,I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the android phone. When I log in, I can not listen to music, my p...

keaschonewille
Casual Listener
Hello, I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the andr...
2013-08-30 10:50:00 AM
2013-08-30 3:19:30 PM
keaschonewille
Casual Listener
297 Views
4 replies
0 likes

297 Views
4 replies
0 likes

high data usage although in offline mode

Hi,Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. Anyone know what's the cause of it?

Drey
Regular
Hi, Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. A...
2013-08-30 8:23:45 AM
2013-08-30 10:43:44 AM
Joe
Community Legend
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

downloading

I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?

aweha88
Newbie
I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?
2013-08-30 6:39:21 AM
2014-06-05 9:39:29 PM
townlakeangel
Newbie
325 Views
4 replies
0 likes

325 Views
4 replies
0 likes

Bug report - interface glitches after unlocking

Sometimes after unlocking the screen I find Spotify with messed up user intreface: I need to restart the aplication to fix this. My Samsung Ace have Android 2.3.5 installed and the Spotify version is 0.6.4.47.

elektryk
Casual Listener
Sometimes after unlocking the screen I find Spotify with messed up user intreface: I need to restart the aplication to fix this. My Samsung Ace have Android ...
2013-08-29 6:24:01 PM
2013-08-29 6:45:23 PM
elektryk
Casual Listener
314 Views
2 replies
0 likes

314 Views
2 replies
0 likes

Solved!! Problem with syncing (Android/Nexus 4)

Hi Just got bought Premium by my swedish operator Telia but I can't download or sync anyhting. When I had iPhone 4S it worked perfectly, but now it doesn't work with my Nexus 4. Can someone please help me? Because I really want to keep Spotify and no...

user-removed
Not applicable
Hi Just got bought Premium by my swedish operator Telia but I can't download or sync anyhting. 😞 When I had iPhone 4S it worked perfectly, but now it doesn't work with my Nexus 4. Can s...
2013-08-29 6:11:34 PM
2013-08-30 3:42:13 AM
Joe
Community Legend
582 Views
7 replies
0 likes

582 Views
7 replies
0 likes

How to get full list of an artist's albums on my android phone

When using Spotify on my PC, it shows me a compete list of an artist's albums, but on my Galaxy S4, the Spotify app only lists a few of the albums. I don't see how I get the app the reveal the complete list of albums. Can someone help? Thanks.

user-removed
Not applicable
When using Spotify on my PC, it shows me a compete list of an artist's albums, but on my Galaxy S4, the Spotify app only lists a few of the albums. I don't see how I get ...
2013-08-29 2:43:28 PM
2013-08-30 3:34:51 AM
Joe
Community Legend
281 Views
3 replies
0 likes

281 Views
3 replies
0 likes

Deactivate Lockscreen controls

Hi Is there an way to deactivate this? Running Android 4.1.2 Samsung Galaxy Note 10.1 (N8010) Don`t want this to show while there is a party on going, don`t want skipping from everyone. Kindly Petter

PetterGulbra
Regular
Hi Is there an way to deactivate this? Running Android 4.1.2 Samsung Galaxy Note 10.1 (N8010) Don`t want this to show while there is a party on going, don`t want sk...
2013-08-29 12:31:44 PM
2013-08-29 1:02:23 PM
Liam
Community Legend
631 Views
3 replies
0 likes

631 Views
3 replies
0 likes

The Track is Not Available, help?

Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app, but recently, ever since I reinstalled the app, I've ...

MrParkinson
Casual Listener
Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app...
2013-08-29 8:19:46 AM
2014-03-07 12:00:16 AM
kristennc
Casual Listener
2211 Views
6 replies
0 likes

2211 Views
6 replies
0 likes

Syncing and phone memory

So, when I 'sync', these files are actually being downloaded to my phone and taking up memory, right? If I 'unsync' them are they removed from my phone? If not, how can I fee up the space again after I no longer listen to these files? I use an HTC On...

paulmann
Casual Listener
So, when I 'sync', these files are actually being downloaded to my phone and taking up memory, right? If I 'unsync' them are they removed from my phone? If not, how can I fee up the space again after...
2013-08-29 6:08:57 AM
2013-10-17 2:09:39 PM
Joe
Community Legend
247 Views
5 replies
0 likes

247 Views
5 replies
0 likes

Spotify won't work with my LG phone, or my iPad

Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over it keeps doing the same thing. On my iPad, all I get...

1215381763
Casual Listener
Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over i...
2013-08-28 4:33:30 PM
2013-08-28 4:58:38 PM
1215381763
Casual Listener
603 Views
2 replies
0 likes

603 Views
2 replies
0 likes

Sound level inconsistent

Hi. Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify. I have noticed that some songs are played out loud and others are played so soft you almost can't hear it. It doesn't matter if I play spotify over the P...

HansStrik
Music Fan
Hi. Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify. I have noticed that some songs are played out loud and others are played so soft...
2013-08-28 9:27:01 AM
2013-08-28 9:48:36 AM
HansStrik
Music Fan
921 Views
2 replies
1 likes

921 Views
2 replies
1 likes

Samsung Galaxy S3 - can't search

I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf uninstall a nf reunstall to no avail. I have a preim...

r0b1ndee
Newbie
I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf u...
2013-08-28 3:30:26 AM
2013-08-28 10:15:04 AM
Joe
Community Legend
403 Views
1 replies
0 likes
Android

403 Views
1 replies
0 likes

I have paid but I keep being directed to the trial version? all my data has been wiped!

I can no longer access any music as it keeps directing me to purchase the premium version? I subscribed to spotify over a month ago and the payments have been taken from my account?

user-removed
Not applicable
I can no longer access any music as it keeps directing me to purchase the premium version? I subscribed to spotify over a month ago and the payments have been taken from my account?
2013-08-27 11:20:47 PM
2013-09-05 5:15:24 PM
Joe
Community Legend
461 Views
5 replies
0 likes

461 Views
5 replies
0 likes

No sound when listening to online music?

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to listen to my offline tracks, i get no sound, everythi...

KjartanTh
Music Fan
Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to li...
2013-08-27 11:00:11 PM
2013-08-28 12:23:36 AM
Joe
Community Legend
403 Views
5 replies
0 likes

403 Views
5 replies
0 likes

Spotify stops when network changes

Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unless I switch off data (which would be pointless on a...

michaelmalherbe
Newbie
Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unle...
2013-08-27 7:30:55 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Request: Top Tracks What's New

Hi Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poor taste in music and their opinion of good music isn't shared....

Willsburton
Regular
Hi Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poo...
2013-08-26 9:27:56 PM
2013-08-27 6:31:39 PM
Peter__
Community Legend
217 Views
3 replies
0 likes

217 Views
3 replies
0 likes

Solved!! new

Okay so I need help. I still want to listen to MY playlist on spotify. But the free trial is over and I dont know how to get what ever it is on my phone to listen to spotify anymore. HELP

Ty-
Casual Listener
Okay so I need help. I still want to listen to MY playlist on spotify. But the free trial is over and I dont know how to get what ever it is on my phone to listen to spotify anymore. HELP
2013-08-26 1:02:42 AM
2013-08-30 5:01:29 PM
Ty-
Casual Listener
247 Views
2 replies
0 likes

247 Views
2 replies
0 likes

Trouble connecting with Facebook

Hi all, I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying that the protocol is not supported. On another note, I tried ...

Chowi
Newbie
Hi all, I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying...
2013-08-25 1:54:39 PM
2013-08-25 2:04:08 PM
Liam
Community Legend
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Solved!! "Browse" Playlists

I Love the section but where do the playlists go that I subscribe to?I subbed to some playlists I liked but they're nowhere to be found.Edit Nevermind, i found them at the end of all my playlists

user-removed
Not applicable
I Love the section but where do the playlists go that I subscribe to? I subbed to some playlists I liked but they're nowhere to be found. Edit Nevermind, i found them at the end of all my playlis...
2013-08-25 1:16:41 PM
2013-08-25 2:14:20 PM
Liam
Community Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

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