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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211069 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211069 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561592 Views

78 replies

3 likes

  • 561592 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463360 Views

575 replies

39 likes

Account
Free
  • 463360 Views
  • 575 replies
  • 39 likes

Getting "Failed signing in spotify" error constantly

My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app signed into my account on the phone. Any guesses? It s...

Newbie

My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app sig...

Daniel

Community Legend

369 Views

2 replies

0 likes

  • 369 Views
  • 2 replies
  • 0 likes

No Local Files on Android?? Why would i use Spotify???

I have a Samsung Galaxy S4 & none of my Local Files will transfer from my PC (at work) or my Mac (at home). They show up greyed if they are on a playlist, but that's it. They won't play at all on Spotify, but will play with my Android Music Player. I...

Visitor

 I have a Samsung Galaxy S4 & none of my Local Files will transfer from my PC (at work) or my Mac (at home).  They show up greyed if they are on a playlist, but that's it.  They wo...

user-removed

Not applicable

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

Playlists doesnt update anymore at cell phone

My playlists created in PC doesnt update more at cell phone, before works fine. S5 - Lollipop Thank you for any help

Casual Listener

My playlists created in PC doesnt update more at cell phone, before works fine.   S5 - Lollipop   Thank you for any help

Ilm10

Casual Listener

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
  • 0 likes

Solved!! Will Spotify eat up my data at all if I listen to songs offline?

I am joining the gym and am considering Spotify. I will need to be going almost every day and will be averaging about 2-3 hours per day using Spotify. I read the following statement from Spotify and had questions: "You can sync a maximum of 3,333 son...

Newbie

I am joining the gym and am considering Spotify.  I will need to be going almost every day and will be averaging about 2-3 hours per day using Spotify.   I read the following statement fr...

Daniel

Community Legend

5182 Views

2 replies

0 likes

  • 5182 Views
  • 2 replies
  • 0 likes

Solved!! Deploying to Jordan; intend on using offline feature, but gone longer than 30 days

Hi All, The short and simple of the matter is this; I use Spotify Premium pretty much for all my music requirements. I used to have a lot of saved music, however I am a big fan of spotify and solely use that now. My question however is this; I'm depl...

Casual Listener

Hi All,   The short and simple of the matter is this;  I use Spotify Premium pretty much for all my music requirements. I used to have a lot of saved music, however I am a big fan of ...

Daniel

Community Legend

1818 Views

5 replies

0 likes

  • 1818 Views
  • 5 replies
  • 0 likes

Shuffle not staying on

I'm finding that if I exit Spotify and re-enter, it doesn't remember my previous settings. Because of this, my music won't stay on "shuffle" when I start playing music again after taking a break. It's getting annoying to manually remember to press th...

Newbie

I'm finding that if I exit Spotify and re-enter, it doesn't remember my previous settings. Because of this, my music won't stay on "shuffle" when I start playing music again after taking a break. It'...

763 Views

0 replies

0 likes

  • 763 Views
  • 0 replies
  • 0 likes

High frequency buzzing noises on Htc One S

Hey,I used to listen music with spotify on my HTC. But recently I have problems playing songs because there is a really annoying high frequency buzzing noise. It doesn't matter which song it is. I already reinstalled spotify and also changed the stre...

Newbie

Hey, I used to listen music with spotify on my HTC. But recently I have problems playing songs because there is a really annoying high frequency buzzing noise. It doesn't matter which song it is. I ...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

I know I should just be quiet, but curiosity killed the cat!

I have the Spotify free version and I haven't heard any ads for a few days. Is that part of the issue they're having? I know I should just enjoy it but it's tripping me out.

Casual Listener

I have the Spotify free version and I haven't heard any ads for a few days. Is that part of the issue they're having? I know I should just enjoy it but it's tripping me out.

Daniel

Community Legend

1123 Views

9 replies

0 likes

  • 1123 Views
  • 9 replies
  • 0 likes

premium

Paying for premium but only have access to free,Second time this month it's happened, erased and redownloaded app no luck, and no response from spotify!!!

Newbie

Paying for premium but only have access to free, Second time this month it's happened, erased and redownloaded app no luck, and no response from spotify!!!

Daniel

Community Legend

529 Views

1 replies

0 likes

upset
  • 529 Views
  • 1 replies
  • 0 likes

alphanumeric order in android version is different from order in desktop version

If I sort a playlist by song title on the desktop version, and I sort the same playlist by song title on the android version, the resulting order is not exactly the same on both. For example, it seems that special characters, like parentheses and the...

Casual Listener

If I sort a playlist by song title on the desktop version, and I sort the same playlist by song title on the android version, the resulting order is not exactly the same on both. For example, it seem...

str876

Casual Listener

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

TRUE shuffle play

I would like to know if there's a way of enabling TRUE shuffle play in Spotify. Whether it's on Android, Windows or Blackberry, if you enable random play, Spotify will ALWAYS play the most listened songs in your playlist, rather than selecting any ra...

Newbie

I would like to know if there's a way of enabling TRUE shuffle play in Spotify. Whether it's on Android, Windows or Blackberry, if you enable random play, Spotify will ALWAYS play the most liste...

dinomight

Spotify Star

1557 Views

1 replies

0 likes

  • 1557 Views
  • 1 replies
  • 0 likes

Gapless playback

The Allow Gapless Playback option is not saving on the Android app. Every time I re-open Spotify the setting is disabled.

Visitor

The Allow Gapless Playback option is not saving on the Android app.   Every time I re-open Spotify the setting is disabled.

fromthe901

Regular

1092 Views

3 replies

0 likes

  • 1092 Views
  • 3 replies
  • 0 likes

Connect for Computers does not work properly with HTC One.

I have the latest versions of Spotify on my HTC One and my Dell laptop. However, if I switch from my laptop to my phone, it won't work again on my laptop - i.e. it won't switch back to the laptop. It says it is playing on the phone and when I go to t...

Casual Listener

I have the latest versions of Spotify on my HTC One and my Dell laptop.  However, if I switch from my laptop to my phone, it won't work again on my laptop - i.e. it won't switch back to the lapt...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

customizing playlists

How do I customize a playlist and moves tracks around to play in the order I want them to play in?

Newbie

How do I customize a playlist and moves tracks around to play in the order I want them to play in?

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to have a playlist available offline on one device and not a second?

Pretty much all in the title.I have a second andriod device I'd like to use to store offline playlists, however I would like to keep spotify on my main android device and laptop but without the offline playlists saved to the HDD.Just wondering if it'...

Regular

Pretty much all in the title. I have a second andriod device I'd like to use to store offline playlists, however I would like to keep spotify on my main android device and laptop but without the off...

Daniel

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

My Premium Account get hacked

Hello, my Account was hacked by another user. What can i do against this?

Newbie

Hello,   my Account was hacked by another user. What can i do against this?  

MattSuda

Spotify Star

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

re premimum

HiI did spotify premium thinking it was a free trial for a month but it said it would take payment for this month so I cancelled it about 30 seconds after starting it but still have premium features. Does this mean the 9.99 will be taken from my acco...

Regular

Hi I did spotify premium thinking it was a free trial for a month but it said it would take payment for this month so I cancelled it about 30 seconds after starting it but still have premium feature...

matty1610

Regular

543 Views

2 replies

1 likes

  • 543 Views
  • 2 replies
  • 1 likes

Saving to an SD card

I need help getting my spotify music to sync to my SD card instead of my phone's internal storage. I have tried doing a clean reinstallation of the app like spotify suggests and even setting the downloaded music quality to extreme like I've seen sugg...

Newbie

I need help getting my spotify music to sync to my SD card instead of my phone's internal storage. I have tried doing a clean reinstallation of the app like spotify suggests and even setting the down...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

app error.

The app is in free Mode and i can only play shuffle. When i try to cancel shuffle or make the app work in offline mode, the app wants me to subscribe for premium membership which i allready have. This is also stated in account settings. I have tried ...

Casual Listener

The app is in free Mode and i can only play shuffle. When i try to cancel shuffle or make the app work in offline mode, the app wants me to subscribe for premium membership which i allready have. Thi...

DrTop

Casual Listener

811 Views

5 replies

0 likes

  • 811 Views
  • 5 replies
  • 0 likes