Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111292 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223881 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581141 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478426 Views
577 replies
40 likes
Bonjour tout est dans le titre vue que l'historique n'enregistre pas tout et que j'ai perdu le nom d'une musique.............
Bonjour tout est dans le titre vue que l'historique n'enregistre pas tout et que j'ai perdu le nom d'une musique.............
Community Legend
985 Views
5 replies
0 likes
I have a HTC desire 510
I have a HTC desire 510
Community Legend
480 Views
1 replies
0 likes
I'm trying to connect them but no devices show up on the app. I've Uninstalled and reinstalled the app, restarted the ps4 app, and all I get is spotify saying unknown device and under that, connecting.
I'm trying to connect them but no devices show up on the app. I've Uninstalled and reinstalled the app, restarted the ps4 app, and all I get is spotify saying unknown device and under that, connectin...
Community Legend
633 Views
1 replies
0 likes
When I try to play a song, after a few minutes it crashes the whole phone forcing me to hold the power button until the device boots up. My device is a Samsung Galaxy S5 running lollipop (android 5.0). So far, it's only happened while I was walking o...
When I try to play a song, after a few minutes it crashes the whole phone forcing me to hold the power button until the device boots up. My device is a Samsung Galaxy S5 running lollipop (android 5.0...
Community Legend
544 Views
2 replies
0 likes
Community Legend
552 Views
1 replies
0 likes
im on a premium account on spotify, whenever im playing games or just browsing and surfing spottify just stops playing suddenly. it is very annoying. any solution to that? android version 4.4.4 miui
im on a premium account on spotify, whenever im playing games or just browsing and surfing spottify just stops playing suddenly. it is very annoying. any solution to that? android version 4.4.4 miui
Regular
5592 Views
9 replies
0 likes
I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular streaming with and without headphones. Have tried fa...
I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular s...
Casual Listener
3010 Views
4 replies
0 likes
What's new in this version (2.5.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.
What's new in this version (2.5.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.
Community Legend
2068 Views
3 replies
0 likes
I've tried the playlist thing. It doesn't work. I'm assuming this has something to do with the astonishingly poor job Spotify's designers have done with the app. Apparently, I'm not going to get an elegant, in app solution to this problem. If anyone ...
I've tried the playlist thing. It doesn't work. I'm assuming this has something to do with the astonishingly poor job Spotify's designers have done with the app. Apparently, I'm not going to get an e...
Community Legend
1268 Views
3 replies
0 likes
Heyho community, just one simple I guess stupid question. Is it standard that I cant listen to my own playlists when Im online with my phone eventhough I have wifi (I mean on PC it works just that way). Did i miss some settings or is it just "smartph...
Heyho community, just one simple I guess stupid question. Is it standard that I cant listen to my own playlists when Im online with my phone eventhough I have wifi (I mean on PC it works just that wa...
Community Legend
652 Views
2 replies
0 likes
Hi, For Samsung Galaxy 3, my phone has stopped 'keeping' some downloaded songs. Essentially what happens is that I download 40 new songs, they work fine and are green. Then my phone is turned off or runs out of battery and when I turn my phone back o...
Hi, For Samsung Galaxy 3, my phone has stopped 'keeping' some downloaded songs. Essentially what happens is that I download 40 new songs, they work fine and are green. Then my...
Regular
736 Views
1 replies
0 likes
I pay for spotify and i just got a new system in my car and it sounds like **bleep**, but i dont know why i dont have an equalizer in the settings menu ive checked other ppls phones and it seems like im the only one that doesnt have it i would apprec...
I pay for spotify and i just got a new system in my car and it sounds like **bleep**, but i dont know why i dont have an equalizer in the settings menu ive checked other ppls phones and it seems like...
Community Legend
1679 Views
2 replies
0 likes
It works but then when I back out and come back in, it goes back to its original sorting. Fml !
It works but then when I back out and come back in, it goes back to its original sorting. Fml !
317 Views
0 replies
0 likes
Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-androidNow I get a prompt saying Spotify has stopped each fifth sec...
Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-android ...
Community Legend
1988 Views
1 replies
0 likes
Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded tracks either just says I need to conect then crashs
Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded t...
Community Legend
403 Views
1 replies
0 likes
Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just can't connect.Thanks!
Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just...
Casual Listener
511 Views
2 replies
0 likes
OK so for the last few versions I've been getting a random stutter on mobile whether I'm using online or offline mode, tried fresh install of Android fresh install of Spotify, nothing seems to be helping, anyone else experiencing something similar kn...
OK so for the last few versions I've been getting a random stutter on mobile whether I'm using online or offline mode, tried fresh install of Android fresh install of Spotify, nothing seems to be hel...
Community Legend
719 Views
3 replies
0 likes
Hi, I was trying to listen to an album - Dustwalker by Fen, which says it has 7 songs, but when I go to listen to it, there are only 4Any idea what I'm doing wrong?Thanks
Hi, I was trying to listen to an album - Dustwalker by Fen, which says it has 7 songs, but when I go to listen to it, there are only 4 Any idea what I'm doing wrong? Thanks
Spotify Star
464 Views
1 replies
0 likes
Hi Guys, I got a heavy playlist with 9.950 songs (limit is 10.000 -.-) and I can't search in it for songs, albums or artists you can imagen how annoing this is. I got this problem since I updated the latest Spotify version, previously it worked with ...
Hi Guys, I got a heavy playlist with 9.950 songs (limit is 10.000 -.-) and I can't search in it for songs, albums or artists you can imagen how annoing this is. I got this problem since...
Casual Listener
459 Views
1 replies
0 likes
My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app signed into my account on the phone. Any guesses? It s...
My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app sig...
Community Legend
380 Views
2 replies
0 likes
