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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387597 Views

545 replies

34 likes

Account
Free
  • 387597 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Solved!! With the new spotify update, how do I sync local files to my android?

So yeah, I have no problem syncing songs off spotify for offline use but for some reason it wont sync local files. Is there anyway I can manually do this? Cheers.

Casual Listener

So yeah, I have no problem syncing songs off spotify for offline use but for some reason it wont sync local files. Is there anyway I can manually do this?   Cheers.

Hesinberg

Casual Listener

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
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pause randomly

Hello guys,i love your app, but it is pretty anoying, that my android app is pausing randomly every 20-30seconds! I erased all my devices, I erased all apps on my phone, tablet etc. I installed new app on android and still it is pausing randomly. I h...

Newbie

Hello guys, i love your app, but it is pretty anoying, that my android app is pausing randomly every 20-30seconds! I erased all my devices, I erased all apps on my phone, tablet etc. I installed new...

Daniel

Community Legend

1090 Views

1 replies

0 likes

  • 1090 Views
  • 1 replies
  • 0 likes

Cancelling Subscription

I have an Android device. I need to cancel my subscription, but I don't know how.

Casual Listener

I have an Android device. I need to cancel my subscription, but I don't know how.

Daniel

Community Legend

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Spotify reports that I have no internet connection

I have AT&T as a internet provider with a 4G LTE subscription. I have also been a premium subscriber for a long time since I dropped my satellite radio subscription. I previously had a LG G2 and it and Spotify played nicely for a long time. What I th...

Newbie

I have AT&T as a internet provider with a 4G LTE subscription.  I have also been a premium subscriber for a long time since I dropped my satellite radio subscription.  I previously had ...

Daniel

Community Legend

1628 Views

1 replies

0 likes

  • 1628 Views
  • 1 replies
  • 0 likes

Some Sort of Glitch or Bug?

I have the Spotify App for my HTC One S. I am a Premium Member. For some reason, anytime I load the App now, an annoying white screen pops up with the green loading circle. It'll stay up and "loading for about 5-10 seconds and go away. Then about 10-...

Newbie

I have the Spotify App for my HTC One S. I am a Premium Member. For some reason, anytime I load the App now, an annoying white screen pops up with the green loading circle. It'll stay up and "loading...

Daniel

Community Legend

945 Views

1 replies

0 likes

  • 945 Views
  • 1 replies
  • 0 likes

Can't swipe right to change tracks only left. Is there a fix?

For some reason the Spotify app no longer lets me swipe right to change tracks. I can only swipe left. I can swipe left and right when I do radio but lose the ability on my personal playlist. Is there a fix to this?

Casual Listener

For some reason the Spotify app no longer lets me swipe right to change tracks. I can only swipe left.  I can swipe left and right when I do radio but lose the ability on my personal playlist. ...

3starorion

Casual Listener

979 Views

2 replies

0 likes

Unlimited
  • 979 Views
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Won't Stream on anything other than wifi (telstra aus, using ipv4 apns)

As stated above, spotify will only stream on a wifi network, wont recognise my data connection (4g) I have a Galaxy S5 and am with the telstra network in Aus. I Have done lots of searching and have tried many other options (Uninstall, reinstall, wipe...

Casual Listener

As stated above, spotify will only stream on a wifi network, wont recognise my data connection (4g) I have a Galaxy S5 and am with the telstra network in Aus. I Have done lots of searching and have t...

Daniel

Community Legend

1126 Views

1 replies

0 likes

  • 1126 Views
  • 1 replies
  • 0 likes

Terrible sound quality on asus zenfone 4

I have a Asus Zenfone 4 running spotify premium and it has terrible sound quality. I can tell the difference because spotify on my laptop sounds great. I am wondering what is causing this. I am pretty sure it is only a spotify issue. Any advice?

Casual Listener

I have a Asus Zenfone 4 running spotify premium and it has terrible sound quality. I can tell the difference because spotify on my laptop sounds great. I am wondering what is causing this. I am prett...

Daniel

Community Legend

1439 Views

2 replies

0 likes

  • 1439 Views
  • 2 replies
  • 0 likes

Solved!! Nexus 5 Home Screen Widget GONE w/ Android Lollipop 5.1

I've seen posts about people not seeing the lock screen widget, but after a new install with Android 5.1 on my Nexus 5, going into my widgets for my homescreen, the Spotify widget is not in sight. I have uninstalled Spotify and reinstalled thinking t...

Music Fan

I've seen posts about people not seeing the lock screen widget, but after a new install with Android 5.1 on my Nexus 5, going into my widgets for my homescreen, the Spotify widget is not in sight. I ...

Daniel

Community Legend

3236 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Logging in on my phone shows no songs, and it keeps giving a Facebook pop-up

Hey guys,I recently bought a brand new OnePlus One, and when I log into my Spotify account, I first get a pop-up asking who on Facebook may see the posts Spotify wants to make. I dismiss it, go to settings and turn off the Facebook connection. The po...

Regular

Hey guys, I recently bought a brand new OnePlus One, and when I log into my Spotify account, I first get a pop-up asking who on Facebook may see the posts Spotify wants to make. I dismiss it, go t...

Flamecrest

Regular

743 Views

2 replies

0 likes

mobile app
no songs
  • 743 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for Android (2.3.0)

What's new in this version (2.3.0) New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.

Community Legend

  What's new in this version (2.3.0)   New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.

user-removed

Not applicable

2648 Views

7 replies

0 likes

Android
Release Notes
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PREMIUM PLAN

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this and keep everything ...please help

Casual Listener

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this an...

Jordi

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify things forever then freezes phone

DescriptionMy spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app. What are the steps you took to get to the error/issue?Sign on to Spotify, then sel...

Newbie

Description My spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app.   What are the steps ...

Daniel

Community Legend

1467 Views

1 replies

1 likes

  • 1467 Views
  • 1 replies
  • 1 likes

How to recover my playlist? (not deleted)

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!!

Newbie

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!! 

Daniel

Community Legend

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Solved!! disappearing play lists

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or response and i'm very dissatisfied and upset.

Casual Listener

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or...

Daniel

Community Legend

1351 Views

5 replies

0 likes

  • 1351 Views
  • 5 replies
  • 0 likes

no longer premiumuser since update

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

Newbie

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

MattSuda

Spotify Star

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

Need more idea for Android Wear app.

Hi everyone, We have developed Android Wear app, which supports playing/starting Spotify playlists. We would love to have everyone's opinion on what other features to add (related to Spotify Playlists only) ?Right now, app supports following- listing...

Newbie

Hi everyone,    We have developed Android Wear app, which supports playing/starting Spotify playlists.  We would love to have everyone's opinion on what other features to ...

Marco

Community Legend

897 Views

1 replies

0 likes

Android
android wear
watch
wear
  • 897 Views
  • 1 replies
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Wrong song appearing in playlist on cell phone

I have a problem. I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell phone keeps adding is one that's available on Spotify and n...

Casual Listener

I have a problem.   I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell...

Daniel

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

new to spotify and I'm not happy

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue. I have had premium for a few months and have built some playlists. for the most part, it's been great. what I've noticed though, is that when I remove a son...

Visitor

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue.  I have had premium for a few months and have built some playlists.  for the most part, it's be...

Taylor

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes