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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217444 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217444 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571649 Views

79 replies

3 likes

  • 571649 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470875 Views

577 replies

40 likes

Account
Free
  • 470875 Views
  • 577 replies
  • 40 likes

Auto play playlist

Is there any way right not to create a shortcut to auto play a playlist ? This is a feature present in most other players. * My usecase is simple: when I enter my car, I either want to press a button and to start play the playlist or, better, launch ...

Casual Listener

Is there any way right not to create a shortcut to auto play a playlist ? This is a feature present in most other players.   * My usecase is simple: when I enter my car, I either want to press...

Daniel

Community Legend

1184 Views

1 replies

1 likes

  • 1184 Views
  • 1 replies
  • 1 likes

spotify free

Ich habe eine Email an Spotify geschickt. Ist mein kostenloses Premium Abo jetzt gekündigt und mein Konto gelöscht?

Newbie

Ich habe eine Email an Spotify geschickt. Ist mein kostenloses Premium Abo jetzt gekündigt und mein Konto gelöscht?

Erkan_Yılmaz

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

forgot user and password

I deactivated my FB acct but want to still listen to my music the email address I used for Spotify is no longer active

Newbie

I deactivated my FB acct but want to still listen to my music the email address I used for Spotify is no longer active

Erkan_Yılmaz

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Local files

Hi I have read many questions about this topic but i didn't find the solution after all i decided to ask my own.There are some music that isn't in the spotify but I want to listen that. I have a premium account.I want to listen that music in my PC an...

Casual Listener

Hi   I have read many questions about this topic but i didn't find the solution after all i decided to ask my own. There are some music that isn't in the spotify but I want to listen tha...

gembiczky

Casual Listener

1013 Views

3 replies

0 likes

Music
Other
  • 1013 Views
  • 3 replies
  • 0 likes

Player: cannot go back to chart from playing song

Hi I am listening to the Italy top 50 chart. I noticed on Android that if I want to go back to the chart from the current chart playing song, clicking on top "play from chart" (it is missing the chart name) does not work. It stay on the player page.

Community Legend

Hi I am listening to the Italy top 50 chart.  I noticed on Android that if I want to go back to the chart from the current chart playing song, clicking on top "play from chart" (it is missin...

MattSuda

Spotify Star

956 Views

5 replies

0 likes

  • 956 Views
  • 5 replies
  • 0 likes

Solved!! Easy acces to downloaded playlists!

Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead of searching through 100s of playlists.

Roadie

Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead o...

spitspotpremium

Roadie

1295 Views

4 replies

0 likes

Android
Lollipop
  • 1295 Views
  • 4 replies
  • 0 likes

Local Files wont play anymore.

Yesterday i synced all my local files and they worked all day without a hitch. I opened spotify this morning and now half of my music which is local is grey and unavailable to play, when I press a local song the app pauses the current non-local song ...

Newbie

Yesterday i synced all my local files and they worked all day without a hitch. I opened spotify this morning and now half of my music which is local is grey and unavailable to play, when I press a lo...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Marantz network audio player not showing up on Spotify Adroid App

Hiya, I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop. Just purchased a Marantz NA6005 network audio player, all devices connnected to the same wifi network for definite. In the Android app, the NA6005 doesn't appe...

Casual Listener

Hiya,   I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop.   Just purchased a Marantz NA6005 network audio player, all devices connnected to the same w...

alipearce

Casual Listener

1519 Views

2 replies

0 likes

  • 1519 Views
  • 2 replies
  • 0 likes

Songs skipping on android app

Hi I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album sequence but rather a random song. I then switched to a nexus 5 r...

Casual Listener

Hi   I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album seque...

cmaine

Casual Listener

803 Views

2 replies

0 likes

  • 803 Views
  • 2 replies
  • 0 likes

Swipe to Skip Song not working

Just as the title suggests.Ever since the last two updates on Android (I think two? This has been an issue for two weeks), I haven't been able to swipe from Right to Left to skip a song on my playlist. It works if Repeat is Off, or Repeat is set to o...

Music Fan

Just as the title suggests. Ever since the last two updates on Android (I think two? This has been an issue for two weeks), I haven't been able to swipe from Right to Left to skip a song on my playl...

travfran

Music Fan

1844 Views

2 replies

0 likes

  • 1844 Views
  • 2 replies
  • 0 likes

Spotify stops playing music and deletes queue when connecting to the internet

When I go from offline to online with my Nexus 5, while spotify is playing music, it stops the current track, deletes the waiting queue and turns my 'random' and 'repeat' button off. This happens since a few weeks now and even the last one or two upd...

Newbie

When I go from offline to online with my Nexus 5, while spotify is playing music, it stops the current track, deletes the waiting queue and turns my 'random' and 'repeat' button off. This happens sin...

EarlPurple

Roadie

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

Spotify keeps skipping and pausing for no reason (even on Wi-Fi)

Even on Wi-Fi and especially of Wi-Fi, Spotify keeps skipping tracks and it's starting to pause as well for no reason. Can some one help, I want too keep using Spotify but it getting annoying. I been thinking about using another music streaming servi...

Newbie

Even on Wi-Fi and especially of Wi-Fi, Spotify keeps skipping tracks and it's starting to pause as well for no reason. Can some one help, I want too keep using Spotify but it getting annoying. I been...

EarlPurple

Roadie

9772 Views

6 replies

3 likes

  • 9772 Views
  • 6 replies
  • 3 likes

Solved!! Samsung tab S - lock screen widget

Hi, I've recently bought a Samsung Tab S (sm-t800). I've got spotify premium but for the life of me can't work out why the spotify widget isn't showing on the lock screen. I an get it on the main screen but not on th lock one. Android version - 4.2.2...

Newbie

Hi, I've recently bought a Samsung Tab S (sm-t800). I've got spotify premium but for the life of me can't work out why the spotify widget isn't showing on the lock screen. I an get it on the main ...

PezZapp

Newbie

3641 Views

3 replies

0 likes

  • 3641 Views
  • 3 replies
  • 0 likes

Spotify not saving songs for offline

Hi, My songs aren't saving for offline. I save them then tap the available for offline button then it says its downloading, then it has the green downloaded button. Then when I go offline it just gets stuck at a loading circle and does nothing. When ...

Newbie

Hi, My songs aren't saving for offline. I save them then tap the available for offline button then it says its downloading, then it has the green downloaded button. Then when I go offline it just get...

Daniel

Community Legend

2341 Views

1 replies

0 likes

  • 2341 Views
  • 1 replies
  • 0 likes

Songs will not play or stop part way through!!!

Hi, I have an issue with my spotify account on my Samsung Galaxy S5. Most songs I have in my library will not play or stop part way through. I have recently got a premium account and added various music to my library and amde all available offline, h...

Newbie

Hi,   I have an issue with my spotify account on my Samsung Galaxy S5. Most songs I have in my library will not play or stop part way through. I have recently got a premium account and added v...

Daniel

Community Legend

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Billboard Hot 100

Does anyone know why almost half the songs are missing from the Billboard Hot 100 playlist. Yesterday morning it contained 95 songs and by the afternoon it only contained 55 songs. Just curious as to what happened...

Newbie

Does anyone know why almost half the songs are missing from the Billboard Hot 100 playlist. Yesterday morning it contained 95 songs and by the afternoon it only contained 55 songs. Just curious as to...

MattSuda

Spotify Star

2127 Views

8 replies

0 likes

  • 2127 Views
  • 8 replies
  • 0 likes

Crashes immediatly on start-up. S4 Premium

Ok- so this is my last shot before I drop my premium.Whenever I go to enter Spotify, on my Galaxy S4, it crashes instantly. I then need to clear my cache/extra files from the app and restart. Then it works.The moment I exit out of Spotify though, and...

Newbie

Ok- so this is my last shot before I drop my premium. Whenever I go to enter Spotify, on my Galaxy S4, it crashes instantly. I then need to clear my cache/extra files from the app and restart. The...

Daniel

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

switching files to sd card con moto g

I'm having problems changing files from internal memory to sd card. I have followed the instructions con the help topics clearing the cache but no luck even though muy sd card has more than 1gb available and more space than the internal memory.

Casual Listener

I'm having problems changing files from internal memory to sd card. I have followed the instructions con the help topics clearing the cache but no luck even though muy sd card has more than 1gb avail...

Daniel

Community Legend

1409 Views

3 replies

0 likes

  • 1409 Views
  • 3 replies
  • 0 likes

11 gigs in my spotify cache for 50 albums???

Does this seem right? I downloaded about 50 albums for offline listening and my spotify folder is 11 gigs in size. Just checked after dowloading another album. Went up 200 mb. Seems rather high for one album in OGG 320.

Visitor

Does this seem right? I downloaded about 50 albums for offline listening and my spotify folder is 11 gigs in size.   Just checked after dowloading another album. Went up 200 mb. Seems rather h...

Daniel

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Playlists Won't Sync After Lollipop Update

Hi there - I've got the HTC One M8 and am dealing with the Lollipop update. Any new playlist that I make on my desktop will not sync onto the phone. I can go in and chenge out tracks in any old playlists and that will work - but that's it. Any sugges...

Newbie

Hi there -   I've got the HTC One M8 and am dealing with the Lollipop update. Any new playlist that I make on my desktop will not sync onto the phone. I can go in and chenge out tracks in any ...

Daniel

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes