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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386865 Views

545 replies

34 likes

Account
Free
  • 386865 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Solved!! Spotify keeps crashing on cyanogenmod 11.

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

Newbie

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

marcobaudo

Casual Listener

5672 Views

8 replies

0 likes

  • 5672 Views
  • 8 replies
  • 0 likes

Facebook activity

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Newbie

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Daniel

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

[Bug] Android shows title for topmost Next Tracks item instead of current playing song from Queue

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from the Queue.

Newbie

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from t...

Daniel

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Solved!! spotify logs out

So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out, and has kept doing so. The only time it doesnt log...

Regular

So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out,...

Daniel

Community Legend

2280 Views

13 replies

0 likes

Linux
  • 2280 Views
  • 13 replies
  • 0 likes

Songs under "Your Music" Offline Availability on Android phone

How does one sync Songs under "Your Music" to your Android phone. Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline. Thanks!

Casual Listener

How does one sync Songs under "Your Music" to your Android phone.  Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline.    Tha...

Daniel

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Solved!! shuffle won't shut off

I can't get shuffle to shut off on android note 3. Please help. Thank you!

Casual Listener

I can't get shuffle to shut off on android note 3. Please help. Thank you! 🙂

Daniel

Community Legend

770 Views

3 replies

0 likes

  • 770 Views
  • 3 replies
  • 0 likes

Solved!! deleted cached data now can't login

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my account details.

Casual Listener

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my...

DannyFL

Roadie

1605 Views

3 replies

0 likes

  • 1605 Views
  • 3 replies
  • 0 likes

Spotify streaming 320 kbps on 0.5 Mbps

Will it work without problems on 320 kbps on Android? I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €. This speed is 5,90 € Unlimited, so maybe I should get this instead? I never use my phone fo...

Visitor

Will it work without problems on 320 kbps on Android?     I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €.   This...

user-removed

Not applicable

2307 Views

5 replies

0 likes

  • 2307 Views
  • 5 replies
  • 0 likes

Question about spotify app...

Good afternoon!I have a mobile phone with android 2.2 froyo!I can not install the latest version of spotify app.I have an old application that works on my phone, but I can not listen to music for free, as is advertised on spotify site!What can I do t...

Visitor

Good afternoon! I have a mobile phone with android 2.2 froyo! I can not install the latest version of spotify app. I have an old application that works on my phone, but I can not listen to music f...

Daniel

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Spotify + Vodafone problem

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said but my account is still the FREE ONE, i've tried t...

Regular

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said...

MattSuda

Spotify Star

1988 Views

20 replies

0 likes

  • 1988 Views
  • 20 replies
  • 0 likes

Spotify says theres no space left to download songs.What do I do?

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Newbie

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Daniel

Community Legend

1652 Views

1 replies

0 likes

  • 1652 Views
  • 1 replies
  • 0 likes

Problem with my premium

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in again. After i have done that it was loged as free...

Newbie

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in...

Daniel

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

HTC One M8 crashes and skips

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the latest version of spootify currently and my phone is c...

Regular

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the lat...

Daniel

Community Legend

3985 Views

34 replies

0 likes

  • 3985 Views
  • 34 replies
  • 0 likes

Song displayed when phone locked lags behind what's actually playing

I am listening to radio. I press the power button on my android (Nexus 5) to make the screen go black. Then I press it again, and it full-screen is artwork for a song. But it's not the song that's currently playing----it's the song that already finis...

Regular

I am listening to radio. I press the power button on my android (Nexus 5) to make the screen go black. Then I press it again, and it full-screen is artwork for a song. But it's not the song that's cu...

Daniel

Community Legend

2776 Views

4 replies

0 likes

  • 2776 Views
  • 4 replies
  • 0 likes

shuffle all songs repeat

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Newbie

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Daniel

Community Legend

858 Views

3 replies

0 likes

  • 858 Views
  • 3 replies
  • 0 likes

Why can't I as a premium member download any songs/playlists onto my phone for offline listening?

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message: "SYNCING ERROR: Offline syncing has stopped as there's no space left on this device." despit...

Regular

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message:    "SYNCING ERROR: Offline sy...

MichaelW

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Spotify won't work..

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already took my money out which blows... Any help?

Newbie

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already too...

MattSuda

Spotify Star

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Got the Premium, can't make playlists available offline

I just signed up for the premium and have my 1st month free. But it will not let me make my playlists available offline or sync my android cell with it. I want to be able to listen without having to be connected to the internet. I also signed out of ...

Casual Listener

I just signed up for the premium and have my 1st month free.  But it will not let me make my playlists available offline or sync my android cell with it.  I want to be able to listen withou...

MattSuda

Spotify Star

530 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 530 Views
  • 1 replies
  • 0 likes

Spotify Sony Xperia Z, makes the volume go down and up, pausing music

Hi! Im having a delicate problem when using spotify.When i use the application i usually uses a headset and not just headphones.During the usage of the Spotify app my phones goes bonkers.Changes the volume from highest too lowest and vice versa.Pause...

Newbie

Hi! Im having a delicate problem when using spotify. When i use the application i usually uses a headset and not just headphones. During the usage of the Spotify app my phones goes bonkers. Chan...

OgulcanGngr

Newbie

2371 Views

2 replies

1 likes

  • 2371 Views
  • 2 replies
  • 1 likes