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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111283 Views

26 replies

3 likes

  • 111283 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223855 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223855 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581092 Views

79 replies

3 likes

  • 581092 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478412 Views

577 replies

40 likes

Account
Free
  • 478412 Views
  • 577 replies
  • 40 likes

Songs constantly stopping on Galaxy Note 4

Songs are constantly stopping mid track. I have cleared the cache, deleted the android\data\com.spotify.music folder, have resinstalled the app multiple times, no luck. I am a premium member. I am the only person who uses the account, and I am not us...

Regular

Songs are constantly stopping mid track. I have cleared the cache, deleted the android\data\com.spotify.music folder, have resinstalled the app multiple times, no luck. I am a premium membe...

mrothstein

Regular

1872 Views

3 replies

0 likes

  • 1872 Views
  • 3 replies
  • 0 likes

Over use of mobile connection while "synchronization using mobile" was off

Hello,I have got a Spotify premium account and i use my mobile to listen to music anywhere.I thought i had desactivated the option Synchronization using mobile network ("Synchro via mobile" in french). I thought whenever that option is desactivated a...

Casual Listener

Hello, I have got a Spotify premium account and i use my mobile to listen to music anywhere. I thought i had desactivated the option Synchronization using mobile network ("Synchro via mobile" in ...

Daniel

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Artwork as lock screen wallpaper

Good evening, I'm getting this bug with spotify. When music plays and close the spotify from the lock screen (X button on the right ), locks' screen wallpaper changes to the last songs' artwork. Tried to close the app but it's still there. Phone need...

Music Fan

Good evening,   I'm getting this bug with spotify.   When music plays and close the spotify from the lock screen (X button on the right ), locks' screen wallpaper changes to the last so...

Daniel

Community Legend

1523 Views

3 replies

0 likes

  • 1523 Views
  • 3 replies
  • 0 likes

Please fix the search bar on Android

Hello, I am very satisfied with Spotify (premium) and it works amazing on my PC. But on my Samsung Galaxy S5, the search function is very rarely if ever working. Which completely stops me from listening to music I'd like to listen to, which sucks esp...

Casual Listener

Hello, I am very satisfied with Spotify (premium) and it works amazing on my PC. But on my Samsung Galaxy S5, the search function is very rarely if ever working. Which completely stops me from listen...

Daniel

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Auto play playlist

Is there any way right not to create a shortcut to auto play a playlist ? This is a feature present in most other players. * My usecase is simple: when I enter my car, I either want to press a button and to start play the playlist or, better, launch ...

Casual Listener

Is there any way right not to create a shortcut to auto play a playlist ? This is a feature present in most other players.   * My usecase is simple: when I enter my car, I either want to press...

Daniel

Community Legend

1189 Views

1 replies

1 likes

  • 1189 Views
  • 1 replies
  • 1 likes

spotify free

Ich habe eine Email an Spotify geschickt. Ist mein kostenloses Premium Abo jetzt gekündigt und mein Konto gelöscht?

Newbie

Ich habe eine Email an Spotify geschickt. Ist mein kostenloses Premium Abo jetzt gekündigt und mein Konto gelöscht?

Erkan_Yılmaz

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

forgot user and password

I deactivated my FB acct but want to still listen to my music the email address I used for Spotify is no longer active

Newbie

I deactivated my FB acct but want to still listen to my music the email address I used for Spotify is no longer active

Erkan_Yılmaz

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Local files

Hi I have read many questions about this topic but i didn't find the solution after all i decided to ask my own.There are some music that isn't in the spotify but I want to listen that. I have a premium account.I want to listen that music in my PC an...

Casual Listener

Hi   I have read many questions about this topic but i didn't find the solution after all i decided to ask my own. There are some music that isn't in the spotify but I want to listen tha...

gembiczky

Casual Listener

1025 Views

3 replies

0 likes

Music
Other
  • 1025 Views
  • 3 replies
  • 0 likes

Player: cannot go back to chart from playing song

Hi I am listening to the Italy top 50 chart. I noticed on Android that if I want to go back to the chart from the current chart playing song, clicking on top "play from chart" (it is missing the chart name) does not work. It stay on the player page.

Community Legend

Hi I am listening to the Italy top 50 chart.  I noticed on Android that if I want to go back to the chart from the current chart playing song, clicking on top "play from chart" (it is missin...

MattSuda

Spotify Star

967 Views

5 replies

0 likes

  • 967 Views
  • 5 replies
  • 0 likes

Solved!! Easy acces to downloaded playlists!

Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead of searching through 100s of playlists.

Roadie

Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead o...

spitspotpremium

Roadie

1307 Views

4 replies

0 likes

Android
Lollipop
  • 1307 Views
  • 4 replies
  • 0 likes

Local Files wont play anymore.

Yesterday i synced all my local files and they worked all day without a hitch. I opened spotify this morning and now half of my music which is local is grey and unavailable to play, when I press a local song the app pauses the current non-local song ...

Newbie

Yesterday i synced all my local files and they worked all day without a hitch. I opened spotify this morning and now half of my music which is local is grey and unavailable to play, when I press a lo...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Marantz network audio player not showing up on Spotify Adroid App

Hiya, I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop. Just purchased a Marantz NA6005 network audio player, all devices connnected to the same wifi network for definite. In the Android app, the NA6005 doesn't appe...

Casual Listener

Hiya,   I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop.   Just purchased a Marantz NA6005 network audio player, all devices connnected to the same w...

alipearce

Casual Listener

1526 Views

2 replies

0 likes

  • 1526 Views
  • 2 replies
  • 0 likes

Songs skipping on android app

Hi I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album sequence but rather a random song. I then switched to a nexus 5 r...

Casual Listener

Hi   I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album seque...

cmaine

Casual Listener

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Swipe to Skip Song not working

Just as the title suggests.Ever since the last two updates on Android (I think two? This has been an issue for two weeks), I haven't been able to swipe from Right to Left to skip a song on my playlist. It works if Repeat is Off, or Repeat is set to o...

Music Fan

Just as the title suggests. Ever since the last two updates on Android (I think two? This has been an issue for two weeks), I haven't been able to swipe from Right to Left to skip a song on my playl...

travfran

Music Fan

1863 Views

2 replies

0 likes

  • 1863 Views
  • 2 replies
  • 0 likes

Spotify stops playing music and deletes queue when connecting to the internet

When I go from offline to online with my Nexus 5, while spotify is playing music, it stops the current track, deletes the waiting queue and turns my 'random' and 'repeat' button off. This happens since a few weeks now and even the last one or two upd...

Newbie

When I go from offline to online with my Nexus 5, while spotify is playing music, it stops the current track, deletes the waiting queue and turns my 'random' and 'repeat' button off. This happens sin...

EarlPurple

Roadie

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Spotify keeps skipping and pausing for no reason (even on Wi-Fi)

Even on Wi-Fi and especially of Wi-Fi, Spotify keeps skipping tracks and it's starting to pause as well for no reason. Can some one help, I want too keep using Spotify but it getting annoying. I been thinking about using another music streaming servi...

Newbie

Even on Wi-Fi and especially of Wi-Fi, Spotify keeps skipping tracks and it's starting to pause as well for no reason. Can some one help, I want too keep using Spotify but it getting annoying. I been...

EarlPurple

Roadie

9802 Views

6 replies

3 likes

  • 9802 Views
  • 6 replies
  • 3 likes

Solved!! Samsung tab S - lock screen widget

Hi, I've recently bought a Samsung Tab S (sm-t800). I've got spotify premium but for the life of me can't work out why the spotify widget isn't showing on the lock screen. I an get it on the main screen but not on th lock one. Android version - 4.2.2...

Newbie

Hi, I've recently bought a Samsung Tab S (sm-t800). I've got spotify premium but for the life of me can't work out why the spotify widget isn't showing on the lock screen. I an get it on the main ...

PezZapp

Newbie

3653 Views

3 replies

0 likes

  • 3653 Views
  • 3 replies
  • 0 likes

Spotify not saving songs for offline

Hi, My songs aren't saving for offline. I save them then tap the available for offline button then it says its downloading, then it has the green downloaded button. Then when I go offline it just gets stuck at a loading circle and does nothing. When ...

Newbie

Hi, My songs aren't saving for offline. I save them then tap the available for offline button then it says its downloading, then it has the green downloaded button. Then when I go offline it just get...

Daniel

Community Legend

2345 Views

1 replies

0 likes

  • 2345 Views
  • 1 replies
  • 0 likes

Songs will not play or stop part way through!!!

Hi, I have an issue with my spotify account on my Samsung Galaxy S5. Most songs I have in my library will not play or stop part way through. I have recently got a premium account and added various music to my library and amde all available offline, h...

Newbie

Hi,   I have an issue with my spotify account on my Samsung Galaxy S5. Most songs I have in my library will not play or stop part way through. I have recently got a premium account and added v...

Daniel

Community Legend

988 Views

1 replies

0 likes

  • 988 Views
  • 1 replies
  • 0 likes

Billboard Hot 100

Does anyone know why almost half the songs are missing from the Billboard Hot 100 playlist. Yesterday morning it contained 95 songs and by the afternoon it only contained 55 songs. Just curious as to what happened...

Newbie

Does anyone know why almost half the songs are missing from the Billboard Hot 100 playlist. Yesterday morning it contained 95 songs and by the afternoon it only contained 55 songs. Just curious as to...

MattSuda

Spotify Star

2151 Views

8 replies

0 likes

  • 2151 Views
  • 8 replies
  • 0 likes