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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

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saved music disappeared from app

I opened spotify app to listen to music while driving and it would appear that all bar the most recent 3 songs have disappeared from my saved music. All the songs that used to be in my music under songs have disappeared. I had close to the 3333 downl...

Casual Listener

I opened spotify app to listen to music while driving and it would appear that all bar the most recent 3 songs have disappeared from my saved music. All the songs that used to be in my music under so...

Daniel

Community Legend

1363 Views

4 replies

0 likes

music missing from premium servise android app
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Re: Offline Playlists - Android

My spotify app crashes almostr every week

Roadie

My spotify app crashes almostr every week

dfnzl

Music Fan

745 Views

9 replies

0 likes

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Solved!! Why doesn't music pay in order of playlist

When I save an album to my music it will play but skip around like in shuffle mode

Casual Listener

When I save an album to my music it will play but skip around like in shuffle mode

hawk1-us

Casual Listener

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
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Solved!! Music playback stops suddenly; Spotify App very unstable

When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app responsible for playback seems to crash. When it hap...

Gig Goer

When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app r...

Daniel

Community Legend

10503 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! Samsung tab S - lock screen widget

Hi, I've recently bought a Samsung Tab S (sm-t800). I've got spotify premium but for the life of me can't work out why the spotify widget isn't showing on the lock screen. I an get it on the main screen but not on th lock one. Android version - 4.2.2...

Newbie

Hi, I've recently bought a Samsung Tab S (sm-t800). I've got spotify premium but for the life of me can't work out why the spotify widget isn't showing on the lock screen. I an get it on the main ...

PezZapp

Newbie

3366 Views

3 replies

0 likes

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  • 3 replies
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Droid Mini Spotify stopped working

My Spotify no longer works at all. It just started today.

Newbie

My Spotify no longer works at all. It just started today.

Daniel

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
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Thanks, Spotify.

Thank you so much Spotify for the abysmal Android devs that you employ. I have had to waste a good hour of time today after my Spotify out of the blue decided to say I had 0 songs on all the artists I follow. PC was fine. Tried restarting phone and l...

Music Fan

Thank you so much Spotify for the abysmal Android devs that you employ. I have had to waste a good hour of time today after my Spotify out of the blue decided to say I had 0 songs on all the art...

kbrooksc

Community Legend

698 Views

6 replies

0 likes

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Solved!! Premium features on Android

If you've got a question about syncing your music offline on an Android device, we have a couple FAQs here: Listen offline 1. With an active Internet connection, select a playlist. 2. Tap Available Offline to ON at the top of the playlist. 3. A green...

Spotify

If you've got a question about syncing your music offline on an Android device, we have a couple FAQs here:    Listen offline 1. With an active Internet connection, select a playlist....

Joe

Community Legend

62487 Views

132 replies

14 likes

  • 62487 Views
  • 132 replies
  • 14 likes

Solved!! spotify not opening on thl 5000 smartphone

I can't get spotify to open on my the 5000 smartphone can anybody help me

Casual Listener

I can't get spotify to open on my the 5000 smartphone can anybody help me

bjbirch

Casual Listener

427 Views

2 replies

0 likes

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Program stopped

Why cant you fix your darn program. I see a lot of people complain about program stops playing on android systems. Mine too, and now i cant even uninstall it. Reboot the device dosent work at all. I go to Playstore and try to uninstall from there but...

Newbie

Why cant you fix your darn program.  I see a lot of people complain about program stops playing on android systems. Mine too, and now i cant even uninstall it. Reboot the device dosent work ...

Daniel

Community Legend

332 Views

1 replies

0 likes

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2 smartphones

Hello,Can I use spoyfy ONLINE on 2 smartphones in te same time? In premium account.

Casual Listener

Hello, Can I use spoyfy ONLINE on 2 smartphones in te same time? In premium account.

Daniel

Community Legend

1150 Views

3 replies

0 likes

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  • 3 replies
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Solved!! [UPDATED 13/02/15] [HTC M8 on T-Mobile] [HELP] Information request

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not yet received the update please manually check for upda...

Community Legend

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not...

Daniel

Community Legend

8960 Views

33 replies

0 likes

Connection issues
HTC One_M8
T-Mobile
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Solved!! Can't login to Spotify on htc one m8

I can't login to Spotify on my htc one m8 no matter what I do. I just bought a membership because it was on sale if that's relevant.

Casual Listener

I can't login to Spotify on my htc one m8 no matter what I do. I just bought a membership because it was on sale if that's relevant.

7970

Casual Listener

789 Views

2 replies

0 likes

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Solved!! Latest Spotify Refuses to Sync, says out of space but phone has 11GB+ free space

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space available This is my second random issue in two days. ...

Regular

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space ava...

PsychoKilla666

Regular

695 Views

2 replies

0 likes

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This is a suggestion (Spotify Free)

Is it possible at all that you guys over at Spotify could program the app so it can sync linked local tracks from computers to Android storage (you know, like it used to before shuffle play) and let only those tracks be played on demand (the rest wou...

Gig Goer

Is it possible at all that you guys over at Spotify could program the app so it can sync linked local tracks from computers to Android storage (you know, like it used to before shuffle play) and let ...

YouKS

Gig Goer

461 Views

2 replies

0 likes

local files
Mobile
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Same songs plays both in my PC and phone

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't understand why. But my phone's charge run out early i...

Newbie

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't un...

Daniel

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
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SD-Card problems

Hey! I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - it still cant find the SD card to store my music. Instead it is ...

Casual Listener

Hey!   I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - ...

rangoy

Regular

781 Views

4 replies

0 likes

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Solved!! Spotify Connect & Yamaha Reciever problems - See the device but cannot connect.

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware.When I try to connect spotify using the Android APP, I see the device but cannot conect to it. What are the steps you took to get to the error/issue? 1. I star a so...

Regular

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware. When I try to connect spotify using the Android APP, I see the device but cannot conect to it.   What ...

Gab76

Casual Listener

156867 Views

126 replies

3 likes

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Sync over Cellular not working

Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't have Internet access besides my Unlimited Data Plan. A...

Regular

Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't hav...

Nerak

Newbie

7028 Views

2 replies

0 likes

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