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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203025 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203025 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547973 Views

78 replies

3 likes

  • 547973 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455698 Views

571 replies

38 likes

Account
Free
  • 455698 Views
  • 571 replies
  • 38 likes

Spotify stops when switching app

Hello,Could anyone tell me why Spotify stops when I use another app sometimes ?As a new user, I'm really disappointed...Thanks.

Casual Listener

Hello, Could anyone tell me why Spotify stops when I use another app sometimes ? As a new user, I'm really disappointed... Thanks.

Daniel

Community Legend

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Solved!! Help! How to turn off shuffle play on my Sony Z1

Hi, am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album. Please help!! Appreciated!!

Casual Listener

Hi,   am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album.  ...

Lovehermione_G

Newbie

2948 Views

3 replies

0 likes

  • 2948 Views
  • 3 replies
  • 0 likes

Android app (2.4.0.815) - doesn't remember random and repeat selection

Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "unset".I have an LG G3 running stock Android 5.0.Any...

Newbie

Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "u...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

"Browse" subcategories broken on mobile app

Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc.On a related note, the chance to assign specific subcategories to our playlists for e...

Roadie

Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc. On a related note, the chance to...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Random songs won't sync

This problem started a couple of weeks ago. In my two biggest playlists (about 1000 songs each) some songs won't sync. It only works when i go online and don't leave the home screen. When I enter one of the playlists and then go back to the home scre...

Roadie

This problem started a couple of weeks ago. In my two biggest playlists (about 1000 songs each) some songs won't sync. It only works when i go online and don't leave the home screen. When I...

ChrisAhlund

Roadie

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Control Spotify app from web or desktop client

Hello, I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client to control what's playing on my Samsung tablet (which is wallmo...

Casual Listener

Hello,   I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client t...

gwen_the_hen

Casual Listener

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

no puedo recuperar mi contraseña!

Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi cuenta Free.!!! Los pagos se siguen realizando como...

Casual Listener

Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi ...

MattSuda

Spotify Star

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes

abbonamento Vodafone

passando a vodafone ho avuto l'abbonamento a spotify premium per 6 mesi,ma ho recesso il contratto vodafone prima dei 6 mesi,passando a tim.. ora pero,spotify continua a funzionare im versione premium.. vorrei sapere se pero visto che non sono piu vo...

Casual Listener

passando a vodafone ho avuto l'abbonamento a spotify premium per 6 mesi,ma ho recesso il contratto vodafone prima dei 6 mesi,passando a tim.. ora pero,spotify continua a funzionare im versione premiu...

MattSuda

Spotify Star

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

Solved!! Profile picture

How i can chance my Profile picture?

Newbie

How i can chance my Profile picture?

MattSuda

Spotify Star

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Upgraded to a new phone, my premium is gone!

So today I upgraded my phone, downloaded spotify and logged into my account. It says at the bottom of my app to download Premium for more perks. I've had premium for quite a few months, and I'm absolutely LIVID that I have the free version again, and...

Casual Listener

So today I upgraded my phone, downloaded spotify and logged into my account. It says at the bottom of my app to download Premium for more perks. I've had premium for quite a few months, and I'm absol...

MattSuda

Spotify Star

2332 Views

5 replies

1 likes

  • 2332 Views
  • 5 replies
  • 1 likes

Playlists just repeat one song non-stop

I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?

Casual Listener

I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?

Amarro

Community Legend

803 Views

4 replies

0 likes

  • 803 Views
  • 4 replies
  • 0 likes

How does WiFi syncing work? (Ad hoc vs. Internet Connection)

Hi all, I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to the router, and then to my phone without ever actually "touch...

Newbie

Hi all,   I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to t...

MattSuda

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Spotify stops playing music

Hey, i have a problem with my spotify app. I am syncing some tracks from my Desktop PC via WIFI to my Phone.I can play them, but when the track is ending the playlist stops.In older Version i havent got this problem - I was able to play tracks from t...

Newbie

Hey,    i have a problem with my spotify app.  I am syncing some tracks from my Desktop PC via WIFI to my Phone. I can play them, but when the track is ending the playlist stops. ...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

My new Z2

Every time i try to start up spotify on my Z2 it says that it is forced to close. How do I get past this?

Newbie

Every time i try to start up spotify on my Z2 it says that it is forced to close.  How do I get past this?

Daniel

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Not Receiving Email confirmation to reset my Premium Spotify account

I have forgotten my password for my premium account and I have tried to reset it. The problem I'm having is not reiciving an email confirmation to reset my password for my premium spotify account. Someone PLEASE help!?!!?!

Newbie

I have forgotten my password for my premium account and I have tried to reset it. The problem I'm having is not reiciving an email confirmation to reset my password for my premium spotify account. So...

Daniel

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Playlists not appearing on tablet

I created 13 playlists using Spotify Premium on my laptop. When I log in using my Acer Iconia tablet only 10 lists appear. Why is this? Can't believe it's a space problem as the Acer is new and I've put nothing else on it.

Casual Listener

I created 13 playlists using Spotify Premium on my laptop.  When I log in using my Acer Iconia tablet only 10 lists appear.  Why is this?  Can't believe it's a space problem as the Ace...

victim311

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

spotify stockt bei Hörbuch

Hey, bei einem Hörbuch stocken die letzten 2Titel fast komplett.Gibt es eine Möglichkeit diese zu reparieren?

Newbie

Hey, bei einem Hörbuch stocken die letzten 2Titel fast komplett. Gibt es eine Möglichkeit diese zu reparieren?

377 Views

0 replies

0 likes

  • 377 Views
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  • 0 likes

songs not showing in playlists

I wanted to listen to a band I have not listened to a while (blind guardian), and in the playlist menu, does it say 'this playlist contains 10 tracks', yet only 3 are showing.Is it a posebillity that they have limited the amount of tracks that can be...

Gig Goer

I wanted to listen to a band I have not listened to a while (blind guardian), and in the playlist menu, does it say 'this playlist contains 10 tracks', yet only 3 are showing. Is it a posebillity ...

hatsjer

Gig Goer

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Problems with spotify connect

I am trying to listen music in my android device, but it's impossible to listen a song complete because every 20 seconds an message says: "You are controlling your music in WIN-IKOL77A2" and I answer "listen music here" but the message appear again. ...

Newbie

I am trying to listen music in my android device, but it's impossible  to listen a song complete because every 20 seconds an message says: "You are controlling your music in WIN-IKOL77A2"  ...

Daniel

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes