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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375397 Views

541 replies

34 likes

Account
Free
  • 375397 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7522 Views

0 replies

7 likes

  • 7522 Views
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'Unfortunately, Spotify has stopped' msg on Android!!

Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone please help on fixing this. I purchased premium for...

Visitor

Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone ...

Daniel

Community Legend

501 Views

1 replies

0 likes

Login
  • 501 Views
  • 1 replies
  • 0 likes

Album Wallpaper Does not Dissapear - Even after closing App

Greetings, The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns.) I have Nexus 5 Running latest version of Lollipop. (5.0.1.)...

Newbie

Greetings,   The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns...

Daniel

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Solved!! lockscreen

Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work

Newbie

Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work

Daniel

Community Legend

1911 Views

2 replies

0 likes

  • 1911 Views
  • 2 replies
  • 0 likes

Spotify triggar batterimeddelande-spam från systemet

Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng av programmet för att spara batteri". Det dyker upp rel...

Newbie

Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng...

Daniel

Community Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Local files

Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says this song is unavailable... What's the deal? Even using ...

Casual Listener

Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says ...

Daniel

Community Legend

780 Views

4 replies

0 likes

  • 780 Views
  • 4 replies
  • 0 likes

notification/media player problem

hi... im having a big trouble... 1) when a notificacion (whatsapp, message or sistem notificacion) rings spotify music turns down but the notificacion doesnt sound or is too low that i cant listen to it i have to close spotify (from recent apps) when...

Casual Listener

hi... im having a big trouble...    1) when a notificacion (whatsapp, message or sistem notificacion) rings spotify music turns down but the notificacion doesnt sound or is too low that...

Daniel

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

missing download folder

I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal memory.

Newbie

I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal mem...

Daniel

Community Legend

1150 Views

2 replies

0 likes

  • 1150 Views
  • 2 replies
  • 0 likes

Bluetooth A2DP issue?

Hi Whenever I use bluetooth headphones I have to manually press next to play the next track. With bluetooth off all tracks play with no problem. Why is that? I have a Sony MW600 bluetooth.

Regular

Hi   Whenever I use bluetooth headphones I have to manually press next to play the next track. With bluetooth off all tracks play with no problem. Why is that?   I have a Sony ...

very_452001

Regular

3423 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Help: Unlinked local tracks stay linked on mobile

Hi I am using android and have spotify premium. When I downloaded a remix album and added it to spotify, spotify automatically linked several of the local tracks to non-remixed spotify tracks. Obviously I didn't want this so I unlinked them all by ri...

Newbie

Hi   I am using android and have spotify premium.   When I downloaded a remix album and added it to spotify, spotify automatically linked several of the local tracks to non-remixed ...

user-removed

Not applicable

4787 Views

30 replies

10 likes

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  • 30 replies
  • 10 likes

Solved!! Change from random to normal

When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?

Newbie

When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?

OviiiOne

Community Legend

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
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Solved!! deleting cache

if i delet my cache and move it to my Sd card will i still have my playlist??

Casual Listener

if i delet my cache and move it to my Sd card will i still have my playlist??

MattSuda

Spotify Star

809 Views

3 replies

0 likes

Other
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  • 3 replies
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Solved!! Spotify Android mouse problem

Hello, I am using a wireless mouse that is connected to my tablet(Car GPS Navigation on Kitkat). When I start spotify and play music for a while, the mouse clicks stop working. The Mouse pointer is still working normal but the the unit does not react...

Regular

Hello,   I am using a wireless mouse that is connected to my tablet(Car GPS Navigation on Kitkat). When I start spotify and play music for a while, the mouse clicks stop working. The Mouse p...

Daniel

Community Legend

2951 Views

9 replies

0 likes

  • 2951 Views
  • 9 replies
  • 0 likes

download si\ongs evey day

Hi. I need some help. I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the phone. I use a SD card to store the files on. Is there anybod...

Casual Listener

Hi. I need some help.   I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the...

Daniel

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Embedded Spotify Play Button can't open spotify app from android browser. intent: produces an error

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not available'. To test this please visit Spotify Play Button...

Casual Listener

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not a...

836 Views

0 replies

0 likes

Android
browser
embed
iframe
Spotify Play Button
  • 836 Views
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equalizer

When can we expect equalizer on the Android platform similar to ios?

Casual Listener

When can we expect equalizer on the Android platform similar to ios?

Daniel

Community Legend

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stopps playing after 3 songs

Hey there, since the last spotify update Spotify plays about 3 songs and then just stops. There are still songs waiting to be played, shuffle and repeat is on. The screen shows the last song. Spotify doesn't break down, cause when I push the skip but...

Casual Listener

Hey there, since the last spotify update Spotify plays about 3 songs and then just stops. There are still songs waiting to be played, shuffle and repeat is on. The screen shows the last song. Spoti...

martina_b

Casual Listener

923 Views

4 replies

1 likes

  • 923 Views
  • 4 replies
  • 1 likes

Cannot Login on Spotify App

Op de laptop met Windows 8.1 kan ik inloggen met ww en inlogcode. Op de Samsung S5 kan ik met dezelfde combinatie niet inloggen. Heeft iemand een oplossing? Groet Hans Do Alkmaar

Casual Listener

Op de laptop met Windows 8.1 kan ik inloggen met ww en inlogcode. Op de Samsung S5 kan ik met dezelfde combinatie niet inloggen. Heeft iemand een oplossing? Groet Hans Do Alkmaar

Daniel

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Playing and streaming stops in the middle of each song

Hello, I'm a Premium subscriber. I use Spotify primarily on my Samsung Galaxy S4 and sometimes on my Samsung Galaxy Tab Pro 10.1. While I have no issues while playing music on my tablet, every single song stops in the middle on my S4, whether it is i...

Casual Listener

Hello,  I'm a Premium subscriber. I use Spotify primarily on my Samsung Galaxy S4 and sometimes on my Samsung Galaxy Tab Pro 10.1. While I have no issues while playing music on my tablet, ever...

Daniel

Community Legend

2398 Views

4 replies

0 likes

  • 2398 Views
  • 4 replies
  • 0 likes

Solved!! Playing non-spotify (previously downloaded to phone) music on spotify app

I have several gb of music downloaded to my phone from before I subscribed to Spotify. When I first downloaded and subscribed to Spotify I'm relatively certain that this music was visible within and playable through the Spotify app. I can no longer, ...

Casual Listener

I have several gb of music downloaded to my phone from before I subscribed to Spotify. When I first downloaded and subscribed to Spotify I'm relatively certain that this music was visible within and ...

ian_m_wilson

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
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Solved!! Canciones

Porque cuando quiero descargar más canciones me dice que alcance el máximo de canciones en modo oflline o algo así cuando tengo premium y tengo mucha memoria interna en el teléfono?

Newbie

Porque cuando quiero descargar más canciones me dice que alcance el máximo de canciones en modo oflline o algo así cuando tengo premium y tengo mucha memoria interna en el teléfono?

MattSuda

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes