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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846628 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846628 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16022 Views
  • 3 replies
  • 0 likes
  • 16022 Views
  • 3 replies
  • 0 likes

Spotify taking over a minute to start playing songs

Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing. The symptoms are akin to connection issues (e.g. not loading playlists, lag between songs, lag when searching for music). At n...

  • Regular
  • Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing.  The symptoms are akin to connection issues (e.g. not loading playli...
  • ierofei
  • Regular
  • 549 Views
  • 6 replies
  • 0 likes
  • 549 Views
  • 6 replies
  • 0 likes

Solved!! Can't choose music on my phone

I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to get premium, but I'm not about to get premium just fo...

  • Casual Listener
  • I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to ge...
  • A-A-RON89
  • Casual Listener
  • 10279 Views
  • 2 replies
  • 0 likes
  • 10279 Views
  • 2 replies
  • 0 likes

Songs waiting 10 seconds before playing

Every song I listen to waits 10 seconds to start playing.

  • Music Fan
  • Every song I listen to waits 10 seconds to start playing.
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Can't find Facebook friends who has Spotify / March 2014

Hi, I cannot find anymore my Facebook friends from Spotify. The problem started a couple of days ago. If I push Follow button the text "There are no more friends to show" just appears. I know that I have many FB friends who uses Spotify and all these...

  • Visitor
  • Hi, I cannot find anymore my Facebook friends from Spotify. The problem started a couple of days ago. If I push Follow button the text "There are no more friends to show" just appears. I know ...
  • Peter__
  • Community Legend
  • 1023 Views
  • 4 replies
  • 0 likes
  • 1023 Views
  • 4 replies
  • 0 likes

Unable to share my music in Facebook

Hi, I'm unable to share the song I'm listening to on Facebook since 2 days ago. I'm using Android device. Facebook app opens up with this error message: "Share preview could not be fetched". Anyone else facing the same problem? How can I resolve this...

  • Regular
  • Hi, I'm unable to share the song I'm listening to on Facebook since 2 days ago. I'm using Android device. Facebook app opens up with this error message: "Share preview could not be fetched". Anyone e...
  • Peter__
  • Community Legend
  • 1093 Views
  • 8 replies
  • 0 likes
  • 1093 Views
  • 8 replies
  • 0 likes

Solved!! Device compatibility page not working...like ever...

What gives? Your spotify.com page (address attached) JUST DOES NOT WORK. Didn't work today, ditto yesterday, you may have one guess as to whether it worked last week. Get it sorted and get it sorted now! Angrily yours, Moksis https://www.spotify.com/...

  • Regular
  • What gives? Your spotify.com page (address attached) JUST DOES NOT WORK. Didn't work today, ditto yesterday, you may have one guess as to whether it worked last week. Get it sorted and get it sorted ...
  • Merik
  • Community Legend
  • 272 Views
  • 3 replies
  • 0 likes
  • 272 Views
  • 3 replies
  • 0 likes

Solved!! Issue with Facebook Login on Android - going round in circles

Hi, Hope someone can help. When loading Spotify on my phone it asks for my login details, I select Login via Facebook. It connects to Facebook, logs me in, briefly shows me my downloaded playlists and then immediately bounces me back to a Spotify ad ...

  • Visitor
  • Hi,   Hope someone can help.   When loading Spotify on my phone it asks for my login details, I select Login via Facebook.  It connects to Facebook, logs me in, briefly sh...
  • Peter__
  • Community Legend
  • 1982 Views
  • 8 replies
  • 0 likes
  • 1982 Views
  • 8 replies
  • 0 likes

Spotify on Parrot mki9100.

Hi. I would like to buy a Parrot Mki9100. I use spotify everywhere, i have a free account. Can i use spotifty on my nexus 4 connected with bluetooth to parrot mki9100? Or must i have a premium account? Thanks for all.

  • Newbie
  • Hi. I would like to buy a Parrot Mki9100. I use spotify everywhere, i have a free account. Can i use spotifty on my nexus 4 connected with bluetooth to parrot mki9100? Or must i have a premiu...
  • Daniel
  • Community Legend
  • 1733 Views
  • 1 replies
  • 0 likes
  • Android
    bluetooth
    nexus 4
    parrot mki9100
    Spotify
  • 1733 Views
  • 1 replies
  • 0 likes

Removing lockscreen widget

Is there any way to remove the lockscreen widget? I can't remove it manually and can't find any settings in the spotify app to remove it. If there really isn't a way to remove it inside the app, this really should be added. I use dash clock as my mai...

  • Casual Listener
  • Is there any way to remove the lockscreen widget? I can't remove it manually and can't find any settings in the spotify app to remove it.  If there really isn't a way to remove it inside the a...
  • 1kpapercranes
  • Casual Listener
  • 5984 Views
  • 6 replies
  • 3 likes
  • 5984 Views
  • 6 replies
  • 3 likes

Solved!! The Beatles music is only available at my pc, but not at my smartphone (galaxy s4). Why?

When using spotify and you search the Beatles, you can find their songs at a pc. But you can't if you search them at a smartphone (galaxy s4).I created a list with the Beatles songs at my pc, but can't play any song of this list at my smartphone.Plea...

  • Casual Listener
  • When using spotify and you search the Beatles, you can find their songs at a pc. But you can't if you search them at a smartphone (galaxy s4). I created a list with the Beatles songs at my pc, but c...
  • danielminds
  • Casual Listener
  • 957 Views
  • 2 replies
  • 0 likes
  • 957 Views
  • 2 replies
  • 0 likes

Solved!! Can't install on Xperia Tipo

Hi, I am looking for help: Trying to install Spotify on Sony Xperia Tipo I keep getting a message: "Insufficient storage available", although I have plenty of space both internal and on SD card. Any suggestions? Thanks!

  • Casual Listener
  • Hi, I am looking for help: Trying to install Spotify on Sony Xperia Tipo I keep getting a message: "Insufficient storage available", although I have plenty of space both internal and on SD card. An...
  • GavinHenderson5
  • Music Fan
  • 1515 Views
  • 5 replies
  • 0 likes
  • 1515 Views
  • 5 replies
  • 0 likes

Solved!! Help with spotify connect devices

Hi , I have a spotify premium account on my devices and i would like to know, can I use my IPhone on spotify to connect to my android tablet which is attached to speakers. So i play it on my phone, and then using Spotify connect to play it on my Tabl...

  • Newbie
  • Hi ,    I have a spotify premium account on my devices and i would like to know, can I use my IPhone on spotify to connect to my android tablet which is attached to speakers. So i pla...
  • Daniel
  • Community Legend
  • 753 Views
  • 6 replies
  • 0 likes
  • 753 Views
  • 6 replies
  • 0 likes

Solved!! Re: Hello from Spotify - Introduce Yourself

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music. Samsung Galaxy S3 service provider AT&T Please help!

  • Newbie
  • Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music.   Samsung Galaxy S3 service provider AT&T   Please help!
  • LILROSEFIRE
  • Regular
  • 498 Views
  • 4 replies
  • 0 likes
  • 498 Views
  • 4 replies
  • 0 likes

Freezes when trying to log in (Sony Xperia Tipo)

I have prerium account, and it works normally on PC. But when i try to log in using my Sony Xperia Tipo, it just freezes to "Logging in", and nothin happens until i shut down the app. Same thing with Facebook login, or even when i try to create new a...

  • Newbie
  • I have prerium account, and it works normally on PC. But when i try to log in using my Sony Xperia Tipo, it just freezes to "Logging in", and nothin happens until i shut down the app. Same thing wi...
  • user-removed
  • Not applicable
  • 372 Views
  • 3 replies
  • 0 likes
  • 372 Views
  • 3 replies
  • 0 likes

Solved!! Audio effects affecting other music apps

I don't know how I managed to stumble upon it, but I was listening to Pandora while messing around with Spotify's audio effects and noticed that it would adjust the sound of the music playing through Pandora. Does anyone know if that's supposed to ha...

  • Casual Listener
  • I don't know how I managed to stumble upon it, but I was listening to Pandora while messing around with Spotify's audio effects and noticed that it would adjust the sound of the music playing through...
  • user-removed
  • Not applicable
  • 527 Views
  • 2 replies
  • 0 likes
  • 527 Views
  • 2 replies
  • 0 likes

Only some local files unavailable on GS4, others grayed out/unavailable in app

Hi, I have found several topics similar to this but none exactly the same and I will definitely need a layman's instructions on troubleshooting if anyone can help. I just upgraded to premium, everything works on my PC, all the tracks play, they are a...

  • Casual Listener
  • Hi, I have found several topics similar to this but none exactly the same and I will definitely need a layman's instructions on troubleshooting if anyone can help.   I just upgraded to premi...
  • sugartownsounds
  • Casual Listener
  • 281 Views
  • 6 replies
  • 0 likes
  • 281 Views
  • 6 replies
  • 0 likes

Update killed battery life

Aftrer the latest update (0.7.6.357), the app prevents the phone from sleeping/idling, resulting in a massive power drain, even with the screen off. Drained my phone's battery in under an hour, and the battery/processor log showed that it was spoitfy...

  • Casual Listener
  • Aftrer the latest update (0.7.6.357), the app prevents the phone from sleeping/idling, resulting in a massive power drain, even with the screen off. Drained my phone's battery in under an hour, and t...
  • Peter__
  • Community Legend
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Explicit/edited albums not appearing

Certain explicit versions of albums aren't showing up on on my Mac, but appear on my Android. This also happens the other way around. An example would be Doggystyle by Snoop Doggy Dogg. On my Mac, I can only see the edited version of his album, but I...

  • Roadie
  • Certain explicit versions of albums aren't showing up on on my Mac, but appear on my Android. This also happens the other way around.   An example would be Doggystyle by Snoop Doggy Dogg. On...
  • Peter__
  • Community Legend
  • 673 Views
  • 1 replies
  • 0 likes
  • 673 Views
  • 1 replies
  • 0 likes

Android 4.3 on Galaxy S3 - Playback adversely impacted

Vodafone Ireland have rolled out Android 4.3 to Samsung GS3 devices. There is an issue with Spotify playback, it is being affected by the new update. It seems that the new OS is terribly sensitive to changes in data connection and this is causing Spo...

  • Casual Listener
  • Vodafone Ireland have rolled out Android 4.3 to Samsung GS3 devices.  There is an issue with Spotify playback, it is being affected by the new update.   It seems that the new OS is...
  • Taza
  • Newbie
  • 669 Views
  • 6 replies
  • 1 likes
  • 669 Views
  • 6 replies
  • 1 likes

Spotify apps for android

Are there any plans to make desktop apps work in the Android version of Spotify?

  • Newbie
  • Are there any plans to make desktop apps work in the Android version of Spotify?
  • incepted
  • Regular
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes