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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396357 Views

546 replies

35 likes

Account
Free
  • 396357 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8464 Views

0 replies

7 likes

  • 8464 Views
  • 0 replies
  • 7 likes

Tracks added to "Songs" in the Android client doesn't syns to "Songs" on the windows client

Tracks added to "Songs" in the Android client doesn't sync to "Songs" in the Windows client. Tracks added in the Windows client syncs back to the Android client without a hitch and I have no problem syncing playlists. Restarting the Windows client, a...

Music Fan

Tracks added to "Songs" in the Android client doesn't sync to "Songs" in the Windows client. Tracks added in the Windows client syncs back to the Android client without a hitch and I have no problem ...

promenad

Music Fan

873 Views

4 replies

0 likes

  • 873 Views
  • 4 replies
  • 0 likes

shuffle

When i play my playlists, it will not shuffle, it keeps playing suggested songs only.

Newbie

When i play my playlists, it will not shuffle, it keeps playing suggested songs only.

Daniel

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Premium user but songs not offline available

Hello, I own a brand new Sony Xperia Z3 Compact with Android 4.4.4 and I'm a Premium user. I made the switch from an old iPhone 3GS where I also used spotify. Everything worked fine their. But with my Z3 (Spotify Version 1.5.0.739) I can't seem to ge...

Newbie

Hello,   I own a brand new Sony Xperia Z3 Compact with Android 4.4.4 and I'm a Premium user. I made the switch from an old iPhone 3GS where I also used spotify. Everything worked fine their....

Daniel

Community Legend

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

'Unfortunately, Spotify has stopped' msg on Android!!

Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone please help on fixing this. I purchased premium for...

Visitor

Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone ...

Daniel

Community Legend

521 Views

1 replies

0 likes

Login
  • 521 Views
  • 1 replies
  • 0 likes

Album Wallpaper Does not Dissapear - Even after closing App

Greetings, The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns.) I have Nexus 5 Running latest version of Lollipop. (5.0.1.)...

Newbie

Greetings,   The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns...

Daniel

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Solved!! lockscreen

Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work

Newbie

Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work

Daniel

Community Legend

2010 Views

2 replies

0 likes

  • 2010 Views
  • 2 replies
  • 0 likes

Spotify triggar batterimeddelande-spam från systemet

Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng av programmet för att spara batteri". Det dyker upp rel...

Newbie

Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng...

Daniel

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Local files

Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says this song is unavailable... What's the deal? Even using ...

Casual Listener

Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says ...

Daniel

Community Legend

843 Views

4 replies

0 likes

  • 843 Views
  • 4 replies
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notification/media player problem

hi... im having a big trouble... 1) when a notificacion (whatsapp, message or sistem notificacion) rings spotify music turns down but the notificacion doesnt sound or is too low that i cant listen to it i have to close spotify (from recent apps) when...

Casual Listener

hi... im having a big trouble...    1) when a notificacion (whatsapp, message or sistem notificacion) rings spotify music turns down but the notificacion doesnt sound or is too low that...

Daniel

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

missing download folder

I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal memory.

Newbie

I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal mem...

Daniel

Community Legend

1179 Views

2 replies

0 likes

  • 1179 Views
  • 2 replies
  • 0 likes

Bluetooth A2DP issue?

Hi Whenever I use bluetooth headphones I have to manually press next to play the next track. With bluetooth off all tracks play with no problem. Why is that? I have a Sony MW600 bluetooth.

Regular

Hi   Whenever I use bluetooth headphones I have to manually press next to play the next track. With bluetooth off all tracks play with no problem. Why is that?   I have a Sony ...

very_452001

Regular

3534 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Help: Unlinked local tracks stay linked on mobile

Hi I am using android and have spotify premium. When I downloaded a remix album and added it to spotify, spotify automatically linked several of the local tracks to non-remixed spotify tracks. Obviously I didn't want this so I unlinked them all by ri...

Newbie

Hi   I am using android and have spotify premium.   When I downloaded a remix album and added it to spotify, spotify automatically linked several of the local tracks to non-remixed ...

user-removed

Not applicable

5053 Views

30 replies

10 likes

  • 5053 Views
  • 30 replies
  • 10 likes

Solved!! Change from random to normal

When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?

Newbie

When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?

OviiiOne

Community Legend

714 Views

1 replies

0 likes

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  • 1 replies
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Solved!! deleting cache

if i delet my cache and move it to my Sd card will i still have my playlist??

Casual Listener

if i delet my cache and move it to my Sd card will i still have my playlist??

MattSuda

Spotify Star

875 Views

3 replies

0 likes

Other
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  • 3 replies
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Solved!! Spotify Android mouse problem

Hello, I am using a wireless mouse that is connected to my tablet(Car GPS Navigation on Kitkat). When I start spotify and play music for a while, the mouse clicks stop working. The Mouse pointer is still working normal but the the unit does not react...

Regular

Hello,   I am using a wireless mouse that is connected to my tablet(Car GPS Navigation on Kitkat). When I start spotify and play music for a while, the mouse clicks stop working. The Mouse p...

Daniel

Community Legend

3120 Views

9 replies

0 likes

  • 3120 Views
  • 9 replies
  • 0 likes

download si\ongs evey day

Hi. I need some help. I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the phone. I use a SD card to store the files on. Is there anybod...

Casual Listener

Hi. I need some help.   I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the...

Daniel

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Embedded Spotify Play Button can't open spotify app from android browser. intent: produces an error

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not available'. To test this please visit Spotify Play Button...

Casual Listener

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not a...

856 Views

0 replies

0 likes

Android
browser
embed
iframe
Spotify Play Button
  • 856 Views
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equalizer

When can we expect equalizer on the Android platform similar to ios?

Casual Listener

When can we expect equalizer on the Android platform similar to ios?

Daniel

Community Legend

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stopps playing after 3 songs

Hey there, since the last spotify update Spotify plays about 3 songs and then just stops. There are still songs waiting to be played, shuffle and repeat is on. The screen shows the last song. Spotify doesn't break down, cause when I push the skip but...

Casual Listener

Hey there, since the last spotify update Spotify plays about 3 songs and then just stops. There are still songs waiting to be played, shuffle and repeat is on. The screen shows the last song. Spoti...

martina_b

Casual Listener

982 Views

4 replies

1 likes

  • 982 Views
  • 4 replies
  • 1 likes