Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387675 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I bought a Motorola Moto G second generation 4G a few weeks ago. It has only 5GB space, I bought an extra SD card 32GB and I installed it. I bought it for my big amount of Spotify space required but I can't manage to move the app and its data in the ...
I bought a Motorola Moto G second generation 4G a few weeks ago. It has only 5GB space, I bought an extra SD card 32GB and I installed it. I bought it for my big amount of Spoti...
Community Legend
1964 Views
3 replies
0 likes
Yeah i just got my lg g3 and it doesent have an equalizer built in and that is annoying. I just wondered if you guys can add an equalizer to spotify just like the one on ios :). Ps i have tryed downloadable equalizers but they didnt work.
Yeah i just got my lg g3 and it doesent have an equalizer built in and that is annoying. I just wondered if you guys can add an equalizer to spotify just like the one on ios :). Ps i have tryed down...
Community Legend
775 Views
1 replies
0 likes
Tracks added to "Songs" in the Android client doesn't sync to "Songs" in the Windows client. Tracks added in the Windows client syncs back to the Android client without a hitch and I have no problem syncing playlists. Restarting the Windows client, a...
Tracks added to "Songs" in the Android client doesn't sync to "Songs" in the Windows client. Tracks added in the Windows client syncs back to the Android client without a hitch and I have no problem ...
Music Fan
856 Views
4 replies
0 likes
When i play my playlists, it will not shuffle, it keeps playing suggested songs only.
When i play my playlists, it will not shuffle, it keeps playing suggested songs only.
Community Legend
554 Views
1 replies
0 likes
Hello, I own a brand new Sony Xperia Z3 Compact with Android 4.4.4 and I'm a Premium user. I made the switch from an old iPhone 3GS where I also used spotify. Everything worked fine their. But with my Z3 (Spotify Version 1.5.0.739) I can't seem to ge...
Hello, I own a brand new Sony Xperia Z3 Compact with Android 4.4.4 and I'm a Premium user. I made the switch from an old iPhone 3GS where I also used spotify. Everything worked fine their....
Community Legend
625 Views
3 replies
0 likes
Community Legend
1092 Views
2 replies
0 likes
Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone please help on fixing this. I purchased premium for...
Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone ...
Community Legend
509 Views
1 replies
0 likes
Greetings, The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns.) I have Nexus 5 Running latest version of Lollipop. (5.0.1.)...
Greetings, The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns...
Community Legend
640 Views
1 replies
0 likes
Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work
Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work
Community Legend
1961 Views
2 replies
0 likes
Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng av programmet för att spara batteri". Det dyker upp rel...
Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng...
Community Legend
323 Views
1 replies
0 likes
Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says this song is unavailable... What's the deal? Even using ...
Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says ...
Community Legend
809 Views
4 replies
0 likes
hi... im having a big trouble... 1) when a notificacion (whatsapp, message or sistem notificacion) rings spotify music turns down but the notificacion doesnt sound or is too low that i cant listen to it i have to close spotify (from recent apps) when...
hi... im having a big trouble... 1) when a notificacion (whatsapp, message or sistem notificacion) rings spotify music turns down but the notificacion doesnt sound or is too low that...
Community Legend
488 Views
1 replies
0 likes
I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal memory.
I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal mem...
Community Legend
1170 Views
2 replies
0 likes
Hi Whenever I use bluetooth headphones I have to manually press next to play the next track. With bluetooth off all tracks play with no problem. Why is that? I have a Sony MW600 bluetooth.
Hi Whenever I use bluetooth headphones I have to manually press next to play the next track. With bluetooth off all tracks play with no problem. Why is that? I have a Sony ...
Regular
3461 Views
10 replies
0 likes
Hi I am using android and have spotify premium. When I downloaded a remix album and added it to spotify, spotify automatically linked several of the local tracks to non-remixed spotify tracks. Obviously I didn't want this so I unlinked them all by ri...
Hi I am using android and have spotify premium. When I downloaded a remix album and added it to spotify, spotify automatically linked several of the local tracks to non-remixed ...
Not applicable
4916 Views
30 replies
10 likes
When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?
When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?
Community Legend
700 Views
1 replies
0 likes
if i delet my cache and move it to my Sd card will i still have my playlist??
if i delet my cache and move it to my Sd card will i still have my playlist??
Spotify Star
847 Views
3 replies
0 likes
Hello, I am using a wireless mouse that is connected to my tablet(Car GPS Navigation on Kitkat). When I start spotify and play music for a while, the mouse clicks stop working. The Mouse pointer is still working normal but the the unit does not react...
Hello, I am using a wireless mouse that is connected to my tablet(Car GPS Navigation on Kitkat). When I start spotify and play music for a while, the mouse clicks stop working. The Mouse p...
Community Legend
3058 Views
9 replies
0 likes
Hi. I need some help. I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the phone. I use a SD card to store the files on. Is there anybod...
Hi. I need some help. I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the...
Community Legend
469 Views
1 replies
0 likes
On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not available'. To test this please visit Spotify Play Button...
On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not a...
847 Views
0 replies
0 likes
