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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239596 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239596 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600491 Views

79 replies

3 likes

  • 600491 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492920 Views

581 replies

42 likes

Account
Free
  • 492920 Views
  • 581 replies
  • 42 likes

Solved!! Wiped Cache and Data, Spotify stopped working!

Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-androidNow I get a prompt saying Spotify has stopped each fifth sec...

Casual Listener

Tried to follow this, to get my offline playlists on my SD card: https://support.spotify.com/us/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-android ...

Daniel

Community Legend

2051 Views

1 replies

0 likes

  • 2051 Views
  • 1 replies
  • 0 likes

Spotify not running as usual....

Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded tracks either just says I need to conect then crashs

Newbie

Won't play anything for anything longer then 1-2 seconds without stopping and closing no idea why am using a S3 so shouldn't be hardware issues ... But the weird part is it won't play my downloaded t...

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Samsung S5 connection issue

Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just can't connect.Thanks!

Casual Listener

Spotify works fine on the Samsung S5 when in WIFi but it says no connection when connected to 3G. Anyone with the same issue or a possible solution? Others phones work just fine but 2 samsung S5 just...

mauriciolondoo

Casual Listener

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

Random stuttering

OK so for the last few versions I've been getting a random stutter on mobile whether I'm using online or offline mode, tried fresh install of Android fresh install of Spotify, nothing seems to be helping, anyone else experiencing something similar kn...

Casual Listener

OK so for the last few versions I've been getting a random stutter on mobile whether I'm using online or offline mode, tried fresh install of Android fresh install of Spotify, nothing seems to be hel...

Jordi

Community Legend

741 Views

3 replies

0 likes

  • 741 Views
  • 3 replies
  • 0 likes

songs missing from album

Hi, I was trying to listen to an album - Dustwalker by Fen, which says it has 7 songs, but when I go to listen to it, there are only 4Any idea what I'm doing wrong?Thanks

Newbie

Hi, I was trying to listen to an album - Dustwalker by Fen, which says it has 7 songs, but when I go to listen to it, there are only 4 Any idea what I'm doing wrong? Thanks

dinomight

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! How can I search a song in my playlist?

Hi Guys, I got a heavy playlist with 9.950 songs (limit is 10.000 -.-) and I can't search in it for songs, albums or artists you can imagen how annoing this is. I got this problem since I updated the latest Spotify version, previously it worked with ...

Casual Listener

Hi Guys,   I got a heavy playlist with 9.950 songs (limit is 10.000 -.-) and I can't search in it for songs, albums or artists you can imagen how annoing this is. I got this problem since...

xWh1t3

Casual Listener

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Getting "Failed signing in spotify" error constantly

My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app signed into my account on the phone. Any guesses? It s...

Newbie

My phone CONSTANTLY gives me a notification at the bottom of the screen that says "Failed signing in spotify. User needs premium subscription." I both have a premium subscription and have the app sig...

Daniel

Community Legend

390 Views

2 replies

0 likes

  • 390 Views
  • 2 replies
  • 0 likes

No Local Files on Android?? Why would i use Spotify???

I have a Samsung Galaxy S4 & none of my Local Files will transfer from my PC (at work) or my Mac (at home). They show up greyed if they are on a playlist, but that's it. They won't play at all on Spotify, but will play with my Android Music Player. I...

Visitor

 I have a Samsung Galaxy S4 & none of my Local Files will transfer from my PC (at work) or my Mac (at home).  They show up greyed if they are on a playlist, but that's it.  They wo...

user-removed

Not applicable

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes

Playlists doesnt update anymore at cell phone

My playlists created in PC doesnt update more at cell phone, before works fine. S5 - Lollipop Thank you for any help

Casual Listener

My playlists created in PC doesnt update more at cell phone, before works fine.   S5 - Lollipop   Thank you for any help

Ilm10

Casual Listener

411 Views

2 replies

0 likes

  • 411 Views
  • 2 replies
  • 0 likes

Solved!! Will Spotify eat up my data at all if I listen to songs offline?

I am joining the gym and am considering Spotify. I will need to be going almost every day and will be averaging about 2-3 hours per day using Spotify. I read the following statement from Spotify and had questions: "You can sync a maximum of 3,333 son...

Newbie

I am joining the gym and am considering Spotify.  I will need to be going almost every day and will be averaging about 2-3 hours per day using Spotify.   I read the following statement fr...

Daniel

Community Legend

5224 Views

2 replies

0 likes

  • 5224 Views
  • 2 replies
  • 0 likes

Solved!! Deploying to Jordan; intend on using offline feature, but gone longer than 30 days

Hi All, The short and simple of the matter is this; I use Spotify Premium pretty much for all my music requirements. I used to have a lot of saved music, however I am a big fan of spotify and solely use that now. My question however is this; I'm depl...

Casual Listener

Hi All,   The short and simple of the matter is this;  I use Spotify Premium pretty much for all my music requirements. I used to have a lot of saved music, however I am a big fan of ...

Daniel

Community Legend

1873 Views

5 replies

0 likes

  • 1873 Views
  • 5 replies
  • 0 likes

Shuffle not staying on

I'm finding that if I exit Spotify and re-enter, it doesn't remember my previous settings. Because of this, my music won't stay on "shuffle" when I start playing music again after taking a break. It's getting annoying to manually remember to press th...

Newbie

I'm finding that if I exit Spotify and re-enter, it doesn't remember my previous settings. Because of this, my music won't stay on "shuffle" when I start playing music again after taking a break. It'...

800 Views

0 replies

0 likes

  • 800 Views
  • 0 replies
  • 0 likes

High frequency buzzing noises on Htc One S

Hey,I used to listen music with spotify on my HTC. But recently I have problems playing songs because there is a really annoying high frequency buzzing noise. It doesn't matter which song it is. I already reinstalled spotify and also changed the stre...

Newbie

Hey, I used to listen music with spotify on my HTC. But recently I have problems playing songs because there is a really annoying high frequency buzzing noise. It doesn't matter which song it is. I ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

I know I should just be quiet, but curiosity killed the cat!

I have the Spotify free version and I haven't heard any ads for a few days. Is that part of the issue they're having? I know I should just enjoy it but it's tripping me out.

Casual Listener

I have the Spotify free version and I haven't heard any ads for a few days. Is that part of the issue they're having? I know I should just enjoy it but it's tripping me out.

Daniel

Community Legend

1199 Views

9 replies

0 likes

  • 1199 Views
  • 9 replies
  • 0 likes

premium

Paying for premium but only have access to free,Second time this month it's happened, erased and redownloaded app no luck, and no response from spotify!!!

Newbie

Paying for premium but only have access to free, Second time this month it's happened, erased and redownloaded app no luck, and no response from spotify!!!

Daniel

Community Legend

566 Views

1 replies

0 likes

upset
  • 566 Views
  • 1 replies
  • 0 likes

alphanumeric order in android version is different from order in desktop version

If I sort a playlist by song title on the desktop version, and I sort the same playlist by song title on the android version, the resulting order is not exactly the same on both. For example, it seems that special characters, like parentheses and the...

Casual Listener

If I sort a playlist by song title on the desktop version, and I sort the same playlist by song title on the android version, the resulting order is not exactly the same on both. For example, it seem...

str876

Casual Listener

761 Views

2 replies

0 likes

  • 761 Views
  • 2 replies
  • 0 likes

TRUE shuffle play

I would like to know if there's a way of enabling TRUE shuffle play in Spotify. Whether it's on Android, Windows or Blackberry, if you enable random play, Spotify will ALWAYS play the most listened songs in your playlist, rather than selecting any ra...

Newbie

I would like to know if there's a way of enabling TRUE shuffle play in Spotify. Whether it's on Android, Windows or Blackberry, if you enable random play, Spotify will ALWAYS play the most liste...

dinomight

Spotify Star

1601 Views

1 replies

0 likes

  • 1601 Views
  • 1 replies
  • 0 likes

Gapless playback

The Allow Gapless Playback option is not saving on the Android app. Every time I re-open Spotify the setting is disabled.

Visitor

The Allow Gapless Playback option is not saving on the Android app.   Every time I re-open Spotify the setting is disabled.

fromthe901

Regular

1141 Views

3 replies

0 likes

  • 1141 Views
  • 3 replies
  • 0 likes

Connect for Computers does not work properly with HTC One.

I have the latest versions of Spotify on my HTC One and my Dell laptop. However, if I switch from my laptop to my phone, it won't work again on my laptop - i.e. it won't switch back to the laptop. It says it is playing on the phone and when I go to t...

Casual Listener

I have the latest versions of Spotify on my HTC One and my Dell laptop.  However, if I switch from my laptop to my phone, it won't work again on my laptop - i.e. it won't switch back to the lapt...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

customizing playlists

How do I customize a playlist and moves tracks around to play in the order I want them to play in?

Newbie

How do I customize a playlist and moves tracks around to play in the order I want them to play in?

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes