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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118772 Views

27 replies

4 likes

  • 118772 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239577 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239577 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600435 Views

79 replies

3 likes

  • 600435 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492900 Views

581 replies

42 likes

Account
Free
  • 492900 Views
  • 581 replies
  • 42 likes

Solved!! Is there a way to have a playlist available offline on one device and not a second?

Pretty much all in the title.I have a second andriod device I'd like to use to store offline playlists, however I would like to keep spotify on my main android device and laptop but without the offline playlists saved to the HDD.Just wondering if it'...

Regular

Pretty much all in the title. I have a second andriod device I'd like to use to store offline playlists, however I would like to keep spotify on my main android device and laptop but without the off...

Daniel

Community Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

My Premium Account get hacked

Hello, my Account was hacked by another user. What can i do against this?

Newbie

Hello,   my Account was hacked by another user. What can i do against this?  

MattSuda

Spotify Star

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

re premimum

HiI did spotify premium thinking it was a free trial for a month but it said it would take payment for this month so I cancelled it about 30 seconds after starting it but still have premium features. Does this mean the 9.99 will be taken from my acco...

Regular

Hi I did spotify premium thinking it was a free trial for a month but it said it would take payment for this month so I cancelled it about 30 seconds after starting it but still have premium feature...

matty1610

Regular

592 Views

2 replies

1 likes

  • 592 Views
  • 2 replies
  • 1 likes

Saving to an SD card

I need help getting my spotify music to sync to my SD card instead of my phone's internal storage. I have tried doing a clean reinstallation of the app like spotify suggests and even setting the downloaded music quality to extreme like I've seen sugg...

Newbie

I need help getting my spotify music to sync to my SD card instead of my phone's internal storage. I have tried doing a clean reinstallation of the app like spotify suggests and even setting the down...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

app error.

The app is in free Mode and i can only play shuffle. When i try to cancel shuffle or make the app work in offline mode, the app wants me to subscribe for premium membership which i allready have. This is also stated in account settings. I have tried ...

Casual Listener

The app is in free Mode and i can only play shuffle. When i try to cancel shuffle or make the app work in offline mode, the app wants me to subscribe for premium membership which i allready have. Thi...

DrTop

Casual Listener

864 Views

5 replies

0 likes

  • 864 Views
  • 5 replies
  • 0 likes

Downloaded offline playlists dissapears after a few hours

I just installed spotify yesterday and I created an offline playlist of about 100 songs. Everything synced great. On my way back home I open up my spotify and see that all my downloaded offline playlists are no longer available offline.... what happe...

Newbie

I just installed spotify yesterday and I created an offline playlist of about 100 songs. Everything synced great. On my way back home I open up my spotify and see that all my downloaded offline playl...

Daniel

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Songs constantly stopping on Galaxy Note 4

Songs are constantly stopping mid track. I have cleared the cache, deleted the android\data\com.spotify.music folder, have resinstalled the app multiple times, no luck. I am a premium member. I am the only person who uses the account, and I am not us...

Regular

Songs are constantly stopping mid track. I have cleared the cache, deleted the android\data\com.spotify.music folder, have resinstalled the app multiple times, no luck. I am a premium membe...

mrothstein

Regular

1886 Views

3 replies

0 likes

  • 1886 Views
  • 3 replies
  • 0 likes

Over use of mobile connection while "synchronization using mobile" was off

Hello,I have got a Spotify premium account and i use my mobile to listen to music anywhere.I thought i had desactivated the option Synchronization using mobile network ("Synchro via mobile" in french). I thought whenever that option is desactivated a...

Casual Listener

Hello, I have got a Spotify premium account and i use my mobile to listen to music anywhere. I thought i had desactivated the option Synchronization using mobile network ("Synchro via mobile" in ...

Daniel

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Artwork as lock screen wallpaper

Good evening, I'm getting this bug with spotify. When music plays and close the spotify from the lock screen (X button on the right ), locks' screen wallpaper changes to the last songs' artwork. Tried to close the app but it's still there. Phone need...

Music Fan

Good evening,   I'm getting this bug with spotify.   When music plays and close the spotify from the lock screen (X button on the right ), locks' screen wallpaper changes to the last so...

Daniel

Community Legend

1549 Views

3 replies

0 likes

  • 1549 Views
  • 3 replies
  • 0 likes

Please fix the search bar on Android

Hello, I am very satisfied with Spotify (premium) and it works amazing on my PC. But on my Samsung Galaxy S5, the search function is very rarely if ever working. Which completely stops me from listening to music I'd like to listen to, which sucks esp...

Casual Listener

Hello, I am very satisfied with Spotify (premium) and it works amazing on my PC. But on my Samsung Galaxy S5, the search function is very rarely if ever working. Which completely stops me from listen...

Daniel

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Auto play playlist

Is there any way right not to create a shortcut to auto play a playlist ? This is a feature present in most other players. * My usecase is simple: when I enter my car, I either want to press a button and to start play the playlist or, better, launch ...

Casual Listener

Is there any way right not to create a shortcut to auto play a playlist ? This is a feature present in most other players.   * My usecase is simple: when I enter my car, I either want to press...

Daniel

Community Legend

1212 Views

1 replies

1 likes

  • 1212 Views
  • 1 replies
  • 1 likes

spotify free

Ich habe eine Email an Spotify geschickt. Ist mein kostenloses Premium Abo jetzt gekündigt und mein Konto gelöscht?

Newbie

Ich habe eine Email an Spotify geschickt. Ist mein kostenloses Premium Abo jetzt gekündigt und mein Konto gelöscht?

Erkan_Yılmaz

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

forgot user and password

I deactivated my FB acct but want to still listen to my music the email address I used for Spotify is no longer active

Newbie

I deactivated my FB acct but want to still listen to my music the email address I used for Spotify is no longer active

Erkan_Yılmaz

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Local files

Hi I have read many questions about this topic but i didn't find the solution after all i decided to ask my own.There are some music that isn't in the spotify but I want to listen that. I have a premium account.I want to listen that music in my PC an...

Casual Listener

Hi   I have read many questions about this topic but i didn't find the solution after all i decided to ask my own. There are some music that isn't in the spotify but I want to listen tha...

gembiczky

Casual Listener

1056 Views

3 replies

0 likes

Music
Other
  • 1056 Views
  • 3 replies
  • 0 likes

Player: cannot go back to chart from playing song

Hi I am listening to the Italy top 50 chart. I noticed on Android that if I want to go back to the chart from the current chart playing song, clicking on top "play from chart" (it is missing the chart name) does not work. It stay on the player page.

Community Legend

Hi I am listening to the Italy top 50 chart.  I noticed on Android that if I want to go back to the chart from the current chart playing song, clicking on top "play from chart" (it is missin...

MattSuda

Spotify Star

993 Views

5 replies

0 likes

  • 993 Views
  • 5 replies
  • 0 likes

Solved!! Easy acces to downloaded playlists!

Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead of searching through 100s of playlists.

Roadie

Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead o...

spitspotpremium

Roadie

1331 Views

4 replies

0 likes

Android
Lollipop
  • 1331 Views
  • 4 replies
  • 0 likes

Local Files wont play anymore.

Yesterday i synced all my local files and they worked all day without a hitch. I opened spotify this morning and now half of my music which is local is grey and unavailable to play, when I press a local song the app pauses the current non-local song ...

Newbie

Yesterday i synced all my local files and they worked all day without a hitch. I opened spotify this morning and now half of my music which is local is grey and unavailable to play, when I press a lo...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Marantz network audio player not showing up on Spotify Adroid App

Hiya, I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop. Just purchased a Marantz NA6005 network audio player, all devices connnected to the same wifi network for definite. In the Android app, the NA6005 doesn't appe...

Casual Listener

Hiya,   I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop.   Just purchased a Marantz NA6005 network audio player, all devices connnected to the same w...

alipearce

Casual Listener

1540 Views

2 replies

0 likes

  • 1540 Views
  • 2 replies
  • 0 likes

Songs skipping on android app

Hi I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album sequence but rather a random song. I then switched to a nexus 5 r...

Casual Listener

Hi   I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album seque...

cmaine

Casual Listener

832 Views

2 replies

0 likes

  • 832 Views
  • 2 replies
  • 0 likes