Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115276 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231694 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591243 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485713 Views
580 replies
42 likes
Does anyone know why almost half the songs are missing from the Billboard Hot 100 playlist. Yesterday morning it contained 95 songs and by the afternoon it only contained 55 songs. Just curious as to what happened...
Does anyone know why almost half the songs are missing from the Billboard Hot 100 playlist. Yesterday morning it contained 95 songs and by the afternoon it only contained 55 songs. Just curious as to...
Spotify Star
2168 Views
8 replies
0 likes
Ok- so this is my last shot before I drop my premium.Whenever I go to enter Spotify, on my Galaxy S4, it crashes instantly. I then need to clear my cache/extra files from the app and restart. Then it works.The moment I exit out of Spotify though, and...
Ok- so this is my last shot before I drop my premium. Whenever I go to enter Spotify, on my Galaxy S4, it crashes instantly. I then need to clear my cache/extra files from the app and restart. The...
Community Legend
602 Views
1 replies
0 likes
I'm having problems changing files from internal memory to sd card. I have followed the instructions con the help topics clearing the cache but no luck even though muy sd card has more than 1gb available and more space than the internal memory.
I'm having problems changing files from internal memory to sd card. I have followed the instructions con the help topics clearing the cache but no luck even though muy sd card has more than 1gb avail...
Community Legend
1420 Views
3 replies
0 likes
Does this seem right? I downloaded about 50 albums for offline listening and my spotify folder is 11 gigs in size. Just checked after dowloading another album. Went up 200 mb. Seems rather high for one album in OGG 320.
Does this seem right? I downloaded about 50 albums for offline listening and my spotify folder is 11 gigs in size. Just checked after dowloading another album. Went up 200 mb. Seems rather h...
Community Legend
431 Views
1 replies
0 likes
Hi there - I've got the HTC One M8 and am dealing with the Lollipop update. Any new playlist that I make on my desktop will not sync onto the phone. I can go in and chenge out tracks in any old playlists and that will work - but that's it. Any sugges...
Hi there - I've got the HTC One M8 and am dealing with the Lollipop update. Any new playlist that I make on my desktop will not sync onto the phone. I can go in and chenge out tracks in any ...
Community Legend
522 Views
1 replies
0 likes
I love(d) the equalizer feature on my Samsung Galaxy phone, but I recently bought a new phone and the equalizer is not available on my new phone. The new phone is an LG LS-740. Spotify needs to add that phone to the list!
I love(d) the equalizer feature on my Samsung Galaxy phone, but I recently bought a new phone and the equalizer is not available on my new phone. The new phone is an LG LS-740. Spotify needs to add...
Community Legend
11092 Views
6 replies
0 likes
I have tried to make it collaborative however ny friends cannot add any songs to that playlist.
I have tried to make it collaborative however ny friends cannot add any songs to that playlist.
513 Views
0 replies
1 likes
I am wanting to arrange my songs by title, it changes but then when I back out and come back in its the same it was before.
I am wanting to arrange my songs by title, it changes but then when I back out and come back in its the same it was before.
Casual Listener
373 Views
1 replies
0 likes
hallo leute, ich würde gerne meine musik-dateien auf meinem handy mit spotify synchronisieren. leider erscheint mein s3 mini nicht in der geräteliste von spotify, ich habe pc und handy mit demselben wlan netzwerk verbunden,mich an- und abgemeldet (mi...
hallo leute, ich würde gerne meine musik-dateien auf meinem handy mit spotify synchronisieren. leider erscheint mein s3 mini nicht in der geräteliste von spotify, ich habe pc und handy mit demselben ...
Casual Listener
1227 Views
5 replies
0 likes
Hello! Today i took a message from spotify and i learned that tomorrow is my last spotify free day , and i don't want to pay because i didn't know it when i downloaded this application. Also i want to delete my account of spotify. So, can anybody hel...
Hello! Today i took a message from spotify and i learned that tomorrow is my last spotify free day , and i don't want to pay because i didn't know it when i downloaded this application. Also i want t...
Spotify Star
3236 Views
29 replies
0 likes
The solution for songs pausing, stuttering etc since the Android Lollipop upgrade on the forum has been to disable Nuplayer in Android in developer mode but unfortunately this hasn't worked for me. I'm on a slow broadband connection in a rural area s...
The solution for songs pausing, stuttering etc since the Android Lollipop upgrade on the forum has been to disable Nuplayer in Android in developer mode but unfortunately this hasn't worked for me. I...
Regular
856 Views
2 replies
0 likes
Hello, please can you help me. i recently upgraded my phone from an S4 to an S5, the app worked fine with S4 and i have the 2nd user under my ipad. I am using the ipad and S5 in the same location, wifi etc. The S5 continuously buffers even though the...
Hello, please can you help me. i recently upgraded my phone from an S4 to an S5, the app worked fine with S4 and i have the 2nd user under my ipad. I am using the ipad and S5 in ...
Regular
1803 Views
2 replies
0 likes
Hey all, I am using Spotify Premium on an Android phone, a Mac Airbock and a Windows Laptop at work. However, since the latest update all 'saved' albums and artists do not appear on the android phone anymore (Version 4.2.2). On the Mac and the Window...
Hey all, I am using Spotify Premium on an Android phone, a Mac Airbock and a Windows Laptop at work. However, since the latest update all 'saved' albums and artists do not appear on...
Casual Listener
1633 Views
6 replies
0 likes
I have the free account it worked yesterday not on wifi I use it to play music riding to work but keeps saying no Internet available I have unlimited data n app says it doesn't use data soo what's going on
I have the free account it worked yesterday not on wifi I use it to play music riding to work but keeps saying no Internet available I have unlimited data n app says it doesn't use data soo what's go...
Casual Listener
5033 Views
3 replies
0 likes
Hi, Can anyone help. I have been using my sony xperia z3 compac to spotify for months. Now it simply will not open. I have tried unistalling the app and re installing via the play store. This does not work. Ideas??!!
Hi, Can anyone help. I have been using my sony xperia z3 compac to spotify for months. Now it simply will not open. I have tried unistalling the app and re installing via the p...
Community Legend
2339 Views
1 replies
0 likes
I tried the 7 days of free premium and now it's ran out I have adverts but shuffle isn't on and it's playing songs it save never heard of, think I might just delete it. It's so annoying I haven't heard one of my songs on my play list yet it's all son...
I tried the 7 days of free premium and now it's ran out I have adverts but shuffle isn't on and it's playing songs it save never heard of, think I might just delete it. It's so annoying I haven't hea...
Community Legend
4951 Views
2 replies
1 likes
Recently my app has had trouble smoothly transitioning from wifi to the (Android) phone's internet. The track stops playing almost as soon as the wifi connection is lost and needs a few tries before it starts playing again. It refuses to go back to p...
Recently my app has had trouble smoothly transitioning from wifi to the (Android) phone's internet. The track stops playing almost as soon as the wifi connection is lost and needs a few tries before ...
Community Legend
485 Views
2 replies
0 likes
Hi all, Apologies if this has been asked, but I can't seem to get to the bottom of it. Is it possible to make it so you can stream local files on your computer to your mobile, without having to actually download them? I have a ton of music saved on m...
Hi all, Apologies if this has been asked, but I can't seem to get to the bottom of it. Is it possible to make it so you can stream local files on your computer to your mobile, without having...
Spotify Star
727 Views
1 replies
0 likes
For a few updates whenever I send a song to another user through the app it doesn't send properly. It looks as though it has sent but the other user never receives it and it does not show on the inbox tab on desktop. It works sending through the desk...
For a few updates whenever I send a song to another user through the app it doesn't send properly. It looks as though it has sent but the other user never receives it and it does not show on the inbo...
623 Views
0 replies
0 likes
I have a playlist that just went over 3000 tracks and now when it syncs it says "Too many tracks selected for offline mode". Is there a limit?
I have a playlist that just went over 3000 tracks and now when it syncs it says "Too many tracks selected for offline mode". Is there a limit?
Community Legend
11040 Views
29 replies
2 likes
