Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7369 Views

0 replies

7 likes

  • 7369 Views
  • 0 replies
  • 7 likes

Program stopped

Why cant you fix your darn program. I see a lot of people complain about program stops playing on android systems. Mine too, and now i cant even uninstall it. Reboot the device dosent work at all. I go to Playstore and try to uninstall from there but...

Newbie

Why cant you fix your darn program.  I see a lot of people complain about program stops playing on android systems. Mine too, and now i cant even uninstall it. Reboot the device dosent work ...

Daniel

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

2 smartphones

Hello,Can I use spoyfy ONLINE on 2 smartphones in te same time? In premium account.

Casual Listener

Hello, Can I use spoyfy ONLINE on 2 smartphones in te same time? In premium account.

Daniel

Community Legend

1186 Views

3 replies

0 likes

  • 1186 Views
  • 3 replies
  • 0 likes

Solved!! [UPDATED 13/02/15] [HTC M8 on T-Mobile] [HELP] Information request

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not yet received the update please manually check for upda...

Community Legend

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not...

Daniel

Community Legend

9214 Views

33 replies

0 likes

Connection issues
HTC One_M8
T-Mobile
  • 9214 Views
  • 33 replies
  • 0 likes

Solved!! Can't login to Spotify on htc one m8

I can't login to Spotify on my htc one m8 no matter what I do. I just bought a membership because it was on sale if that's relevant.

Casual Listener

I can't login to Spotify on my htc one m8 no matter what I do. I just bought a membership because it was on sale if that's relevant.

7970

Casual Listener

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Solved!! Latest Spotify Refuses to Sync, says out of space but phone has 11GB+ free space

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space available This is my second random issue in two days. ...

Regular

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space ava...

PsychoKilla666

Regular

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

This is a suggestion (Spotify Free)

Is it possible at all that you guys over at Spotify could program the app so it can sync linked local tracks from computers to Android storage (you know, like it used to before shuffle play) and let only those tracks be played on demand (the rest wou...

Gig Goer

Is it possible at all that you guys over at Spotify could program the app so it can sync linked local tracks from computers to Android storage (you know, like it used to before shuffle play) and let ...

YouKS

Gig Goer

482 Views

2 replies

0 likes

local files
Mobile
  • 482 Views
  • 2 replies
  • 0 likes

Same songs plays both in my PC and phone

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't understand why. But my phone's charge run out early i...

Newbie

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't un...

Daniel

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

SD-Card problems

Hey! I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - it still cant find the SD card to store my music. Instead it is ...

Casual Listener

Hey!   I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - ...

rangoy

Regular

820 Views

4 replies

0 likes

  • 820 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Connect & Yamaha Reciever problems - See the device but cannot connect.

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware.When I try to connect spotify using the Android APP, I see the device but cannot conect to it. What are the steps you took to get to the error/issue? 1. I star a so...

Regular

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware. When I try to connect spotify using the Android APP, I see the device but cannot conect to it.   What ...

Gab76

Casual Listener

158114 Views

126 replies

3 likes

  • 158114 Views
  • 126 replies
  • 3 likes

Sync over Cellular not working

Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't have Internet access besides my Unlimited Data Plan. A...

Regular

Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't hav...

Nerak

Newbie

7069 Views

2 replies

0 likes

  • 7069 Views
  • 2 replies
  • 0 likes

Can't Play the song i want!

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I have the Moto G.

Casual Listener

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I h...

kbrooksc

Community Legend

744 Views

5 replies

0 likes

  • 744 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Blank page and no access to settings when behind a firewall

Hi guys, Recently (after the last update, I think), whenever you have an internet connection but you can't reach the server, Spotify just shows a blank screen and you can't access your offline music or even the settings page, which is blank as well (...

Music Fan

Hi guys, Recently (after the last update, I think), whenever you have an internet connection but you can't reach the server, Spotify just shows a blank screen and you can't access your of...

Mihail

Spotify Legend

5473 Views

18 replies

1 likes

  • 5473 Views
  • 18 replies
  • 1 likes

setting the download location for offline use

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge storage. Before the reformat my device held all my songs in...

Newbie

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge stora...

user-removed

Not applicable

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Wrong Facebook

Hi there. I created a new account for a friend on my android device. But when we wanted to connect to his Facebook, it automatically connected to mine, since I was logged in to the Facebook app. Now we can't figure out how to switch accounts - everyt...

Newbie

Hi there. I created a new account for a friend on my android device. But when we wanted to connect to his Facebook, it automatically connected to mine, since I was logged in to the Facebook app. No...

Hasseg

Casual Listener

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

music stream stops on android

I'll have full bars, and I have the quality down to normal but after a couple of songs the music just stops like I have no signal.Moto X Spotify PremiumAndroid 4.4.4Any ideas?

Music Fan

I'll have full bars, and I have the quality down to normal but after a couple of songs the music just stops like I have no signal. Moto X Spotify Premium Android 4.4.4 Any ideas?

seanlaw27

Music Fan

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

account problem forgot username

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my username or email registered, i remember only the passwor...

Casual Listener

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my userna...

Carina

Community Legend

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Router does not support UPNP

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!... BUT i had the same router for the last 2 years and in the first few month i used spotify IT SYNCED THE LOCAL FILES WITHO...

Newbie

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!...   BUT   i had the same router for the last 2 year...

user-removed

Not applicable

1679 Views

1 replies

0 likes

local
local files on iphone
Local tracks
Spotify connect remote
Syncing new feature
upnp
  • 1679 Views
  • 1 replies
  • 0 likes

No internet connection

For the past few weeks I have been unable to get an internet connection while on mobile. I have an HTC One M8 on t-mobile. I've reinstalled the app and rebooted the phone several times. I've checked storage location, all of my settings, and just abou...

Casual Listener

For the past few weeks I have been unable to get an internet connection while on mobile. I have an HTC One M8 on t-mobile. I've reinstalled the app and rebooted the phone several times. I've checked ...

Upset

Gig Goer

1007 Views

7 replies

0 likes

  • 1007 Views
  • 7 replies
  • 0 likes

My songs suddenly turned grey(unplayable), but is still downloaded

Hey, Like the title says, one after one my old songs(local songs) disappear when i add new songs to any playlists. I thought this had something to do with the memory, but i have 1 GB free! The worst thing about this problem is that because the song s...

Newbie

Hey, Like the title says, one after one my old songs(local songs) disappear when i add new songs to any playlists. I thought this had something to do with the memory, but i have 1 GB free! The wo...

Daniel

Community Legend

1489 Views

2 replies

0 likes

  • 1489 Views
  • 2 replies
  • 0 likes

Suggested Song on 60+ song playlist?

I have a playlist that i listen to when i code because i know all the songs and it does not distract me with new stuff. Just today i played it on my android phone and got a song that i had never heard before. I looked and it was a suggested song that...

Casual Listener

I have a playlist that i listen to when i code because i know all the songs and it does not distract me with new stuff. Just today i played it on my android phone and got a song that i had never hear...

user-removed

Not applicable

3546 Views

7 replies

6 likes

  • 3546 Views
  • 7 replies
  • 6 likes