Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111292 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223881 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581141 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478426 Views
577 replies
40 likes
Hi, I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlists. I.e. I go on "browse" and can see many available playlis...
Hi, I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlis...
Casual Listener
710 Views
1 replies
0 likes
When I save an album, ik disappears a few minutes later.I have this problem for a few weekscan't pin an album anymorehelp me pleasepremium member
When I save an album, ik disappears a few minutes later. I have this problem for a few weeks can't pin an album anymore help me please premium member
Casual Listener
655 Views
2 replies
0 likes
I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no effect – presumably because the app is unable to contact the se...
I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no ef...
Casual Listener
685 Views
2 replies
0 likes
Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.
Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.
Spotify Star
942 Views
3 replies
0 likes
Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been removed in the Windows version 1.0.2.6. So how can I now...
Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been remov...
Spotify Star
1481 Views
1 replies
0 likes
Wondering why you cannot edit playlists (moving song order) on the android version of the app
Wondering why you cannot edit playlists (moving song order) on the android version of the app
Spotify Star
663 Views
1 replies
0 likes
Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb
Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb
Community Legend
555 Views
2 replies
0 likes
Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the songs. How can i disable the "connect" function? I don't wan...
Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the ...
Community Legend
683 Views
1 replies
0 likes
HiI have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi netwo...
Hi I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and ag...
Casual Listener
2156 Views
3 replies
0 likes
ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop en vice versa.ook op de desktop kan ik mijn afspeell...
ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop e...
1237 Views
0 replies
1 likes
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on without a pc?
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on w...
Casual Listener
19690 Views
4 replies
0 likes
I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in strong signal. The sync browsing, and control all is working.. au...
I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in...
Regular
1840 Views
4 replies
0 likes
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the bluetotth connection is working. It just displays PAUSE.But ...
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the ...
Community Legend
1121 Views
4 replies
0 likes
I have tried everything, I have just gotten given this tablet from a friendI've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files..How can this really not been solved yet! I have yes tr...
I have tried everything, I have just gotten given this tablet from a friend I've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files.. ...
Casual Listener
1006 Views
3 replies
0 likes
Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not play anything; no error messages to help. Then, I got it to re-download ...
Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not pla...
Not applicable
1539 Views
7 replies
0 likes
so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it apparently doesnt count as an offline device when o...
so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it ...
Community Legend
11649 Views
6 replies
2 likes
Please, please help me do two things:1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and2. get the phone app to find my local music files that had been imported to the online ver of Spotify (and previousl...
Please, please help me do two things: 1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and 2. get the phone app to find my local music ...
Not applicable
924 Views
4 replies
0 likes
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card.Anyone please.
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card. Anyone please.
Community Legend
644 Views
1 replies
1 likes
Hello,Could anyone tell me why Spotify stops when I use another app sometimes ?As a new user, I'm really disappointed...Thanks.
Hello, Could anyone tell me why Spotify stops when I use another app sometimes ? As a new user, I'm really disappointed... Thanks.
Community Legend
667 Views
2 replies
0 likes
Hi, am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album. Please help!! Appreciated!!
Hi, am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album. ...
Newbie
2987 Views
3 replies
0 likes
