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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195600 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195600 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537208 Views

78 replies

3 likes

  • 537208 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442281 Views

565 replies

37 likes

Account
Free
  • 442281 Views
  • 565 replies
  • 37 likes

Songs under "Your Music" Offline Availability on Android phone

How does one sync Songs under "Your Music" to your Android phone. Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline. Thanks!

Casual Listener

How does one sync Songs under "Your Music" to your Android phone.  Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline.    Tha...

Daniel

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Solved!! shuffle won't shut off

I can't get shuffle to shut off on android note 3. Please help. Thank you!

Casual Listener

I can't get shuffle to shut off on android note 3. Please help. Thank you! 🙂

Daniel

Community Legend

864 Views

3 replies

0 likes

  • 864 Views
  • 3 replies
  • 0 likes

Solved!! deleted cached data now can't login

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my account details.

Casual Listener

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my...

DannyFL

Roadie

1731 Views

3 replies

0 likes

  • 1731 Views
  • 3 replies
  • 0 likes

Spotify streaming 320 kbps on 0.5 Mbps

Will it work without problems on 320 kbps on Android? I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €. This speed is 5,90 € Unlimited, so maybe I should get this instead? I never use my phone fo...

Visitor

Will it work without problems on 320 kbps on Android?     I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €.   This...

user-removed

Not applicable

2620 Views

5 replies

0 likes

  • 2620 Views
  • 5 replies
  • 0 likes

Question about spotify app...

Good afternoon!I have a mobile phone with android 2.2 froyo!I can not install the latest version of spotify app.I have an old application that works on my phone, but I can not listen to music for free, as is advertised on spotify site!What can I do t...

Visitor

Good afternoon! I have a mobile phone with android 2.2 froyo! I can not install the latest version of spotify app. I have an old application that works on my phone, but I can not listen to music f...

Daniel

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Spotify + Vodafone problem

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said but my account is still the FREE ONE, i've tried t...

Regular

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said...

MattSuda

Spotify Star

2351 Views

20 replies

0 likes

  • 2351 Views
  • 20 replies
  • 0 likes

Spotify says theres no space left to download songs.What do I do?

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Newbie

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Daniel

Community Legend

1677 Views

1 replies

0 likes

  • 1677 Views
  • 1 replies
  • 0 likes

Problem with my premium

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in again. After i have done that it was loged as free...

Newbie

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in...

Daniel

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

HTC One M8 crashes and skips

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the latest version of spootify currently and my phone is c...

Regular

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the lat...

Daniel

Community Legend

4622 Views

34 replies

0 likes

  • 4622 Views
  • 34 replies
  • 0 likes

Song displayed when phone locked lags behind what's actually playing

I am listening to radio. I press the power button on my android (Nexus 5) to make the screen go black. Then I press it again, and it full-screen is artwork for a song. But it's not the song that's currently playing----it's the song that already finis...

Regular

I am listening to radio. I press the power button on my android (Nexus 5) to make the screen go black. Then I press it again, and it full-screen is artwork for a song. But it's not the song that's cu...

Daniel

Community Legend

2901 Views

4 replies

0 likes

  • 2901 Views
  • 4 replies
  • 0 likes

shuffle all songs repeat

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Newbie

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Daniel

Community Legend

933 Views

3 replies

0 likes

  • 933 Views
  • 3 replies
  • 0 likes

Why can't I as a premium member download any songs/playlists onto my phone for offline listening?

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message: "SYNCING ERROR: Offline syncing has stopped as there's no space left on this device." despit...

Regular

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message:    "SYNCING ERROR: Offline sy...

MichaelW

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Spotify won't work..

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already took my money out which blows... Any help?

Newbie

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already too...

MattSuda

Spotify Star

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Got the Premium, can't make playlists available offline

I just signed up for the premium and have my 1st month free. But it will not let me make my playlists available offline or sync my android cell with it. I want to be able to listen without having to be connected to the internet. I also signed out of ...

Casual Listener

I just signed up for the premium and have my 1st month free.  But it will not let me make my playlists available offline or sync my android cell with it.  I want to be able to listen withou...

MattSuda

Spotify Star

563 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 563 Views
  • 1 replies
  • 0 likes

Spotify Sony Xperia Z, makes the volume go down and up, pausing music

Hi! Im having a delicate problem when using spotify.When i use the application i usually uses a headset and not just headphones.During the usage of the Spotify app my phones goes bonkers.Changes the volume from highest too lowest and vice versa.Pause...

Newbie

Hi! Im having a delicate problem when using spotify. When i use the application i usually uses a headset and not just headphones. During the usage of the Spotify app my phones goes bonkers. Chan...

OgulcanGngr

Newbie

2437 Views

2 replies

1 likes

  • 2437 Views
  • 2 replies
  • 1 likes

Imported local files are playing different vesion of the song

I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one.For example, I imported the song Highway to Hell by AC/DC. When I play on the PC, the song is...

Newbie

I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one. For example, I imported the song Hi...

Daniel

Community Legend

860 Views

1 replies

0 likes

different artist
local files
wrong version
  • 860 Views
  • 1 replies
  • 0 likes

premium bugs!

I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.

Newbie

I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.

MattSuda

Spotify Star

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Local Files are muted

Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird about the issue to me is that some songs will play once, then be...

Newbie

Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird a...

camillo75

Community Legend

767 Views

1 replies

0 likes

HTC One m8
local files
  • 767 Views
  • 1 replies
  • 0 likes

Solved!! Use data in offline mode

Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cellular data off btw

Visitor

Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cel...

camillo75

Community Legend

1145 Views

3 replies

0 likes

  • 1145 Views
  • 3 replies
  • 0 likes