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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107450 Views

26 replies

3 likes

  • 107450 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571559 Views

79 replies

3 likes

  • 571559 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

Device management gone ???

Spotify found something new to disappoint premium users.The device management (to manage which files to have off line) is gone without a warning. PS: When I play a song from my Walkman, the PC version shows what the walkman is playing.So the connecti...

Roadie

Spotify found something new to disappoint premium users. The device management (to manage which files to have off line) is gone without a warning.   PS: When I play a song from my Walkma...

WilliamOffline

Roadie

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes

Solved!! persistant dropped playback

As of late, i have to tap the app to manually restart new song in playlist..kind of bothersome. It was suggested i un install and re install. But ! Ive got so many saved music and am worried i would have to rebuild every list..wish can "backup" list....

Music Fan

As of late, i have to tap the app to manually restart new song in playlist..kind of bothersome. It was suggested i un install and re install. But ! Ive got so many saved music and am worried i would ...

MattSuda

Spotify Star

887 Views

3 replies

0 likes

  • 887 Views
  • 3 replies
  • 0 likes

friend messages

Hey! Does anybody know how to make my Android keep up with the private messages? The only way I can get messages (in the app not Web site) is on my PC... Not big crisis, just wondering.

Roadie

Hey! Does anybody know how to make my Android keep up with the private messages? The only way I can get messages (in the app not Web site) is on my PC... Not big crisis, just wondering.

TheItGyrl

Casual Listener

1047 Views

2 replies

1 likes

  • 1047 Views
  • 2 replies
  • 1 likes

Can't swipe left... Now the **bleep**'s hitting the fan

Ok. You **bleep**ed up the desktop app. Removed functions just to say that they will be back. Because you had to add other stuff that no one wants.But now. Now I am REALLY unhappy. In swedish - since you are swedish - VAD I HELA HELVETE SYSSLAR NI ME...

Music Fan

Ok. You **bleep**ed up the desktop app. Removed functions just to say that they will be back. Because you had to add other stuff that no one wants. But now. Now I am REALLY unhappy. In swedish - s...

Skagerström

Music Fan

1848 Views

5 replies

3 likes

  • 1848 Views
  • 5 replies
  • 3 likes

Student Discount

So I currently use Spotify Free and wanted to switch to Spotify Student. However when I follow the steps, it doesn't lead me to the fields where I fill in my college info. I thought maybe it was because my Facebook didn't have my student email, but I...

Newbie

So I currently use Spotify Free and wanted to switch to Spotify Student. However when I follow the steps, it doesn't lead me to the fields where I fill in my college info. I thought maybe it was beca...

Taylor

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! With the new spotify update, how do I sync local files to my android?

So yeah, I have no problem syncing songs off spotify for offline use but for some reason it wont sync local files. Is there anyway I can manually do this? Cheers.

Casual Listener

So yeah, I have no problem syncing songs off spotify for offline use but for some reason it wont sync local files. Is there anyway I can manually do this?   Cheers.

Hesinberg

Casual Listener

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

pause randomly

Hello guys,i love your app, but it is pretty anoying, that my android app is pausing randomly every 20-30seconds! I erased all my devices, I erased all apps on my phone, tablet etc. I installed new app on android and still it is pausing randomly. I h...

Newbie

Hello guys, i love your app, but it is pretty anoying, that my android app is pausing randomly every 20-30seconds! I erased all my devices, I erased all apps on my phone, tablet etc. I installed new...

Daniel

Community Legend

1225 Views

1 replies

0 likes

  • 1225 Views
  • 1 replies
  • 0 likes

Cancelling Subscription

I have an Android device. I need to cancel my subscription, but I don't know how.

Casual Listener

I have an Android device. I need to cancel my subscription, but I don't know how.

Daniel

Community Legend

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

Spotify reports that I have no internet connection

I have AT&T as a internet provider with a 4G LTE subscription. I have also been a premium subscriber for a long time since I dropped my satellite radio subscription. I previously had a LG G2 and it and Spotify played nicely for a long time. What I th...

Newbie

I have AT&T as a internet provider with a 4G LTE subscription.  I have also been a premium subscriber for a long time since I dropped my satellite radio subscription.  I previously had ...

Daniel

Community Legend

1680 Views

1 replies

0 likes

  • 1680 Views
  • 1 replies
  • 0 likes

Some Sort of Glitch or Bug?

I have the Spotify App for my HTC One S. I am a Premium Member. For some reason, anytime I load the App now, an annoying white screen pops up with the green loading circle. It'll stay up and "loading for about 5-10 seconds and go away. Then about 10-...

Newbie

I have the Spotify App for my HTC One S. I am a Premium Member. For some reason, anytime I load the App now, an annoying white screen pops up with the green loading circle. It'll stay up and "loading...

Daniel

Community Legend

989 Views

1 replies

0 likes

  • 989 Views
  • 1 replies
  • 0 likes

Can't swipe right to change tracks only left. Is there a fix?

For some reason the Spotify app no longer lets me swipe right to change tracks. I can only swipe left. I can swipe left and right when I do radio but lose the ability on my personal playlist. Is there a fix to this?

Casual Listener

For some reason the Spotify app no longer lets me swipe right to change tracks. I can only swipe left.  I can swipe left and right when I do radio but lose the ability on my personal playlist. ...

3starorion

Casual Listener

1092 Views

2 replies

0 likes

Unlimited
  • 1092 Views
  • 2 replies
  • 0 likes

Won't Stream on anything other than wifi (telstra aus, using ipv4 apns)

As stated above, spotify will only stream on a wifi network, wont recognise my data connection (4g) I have a Galaxy S5 and am with the telstra network in Aus. I Have done lots of searching and have tried many other options (Uninstall, reinstall, wipe...

Casual Listener

As stated above, spotify will only stream on a wifi network, wont recognise my data connection (4g) I have a Galaxy S5 and am with the telstra network in Aus. I Have done lots of searching and have t...

Daniel

Community Legend

1240 Views

1 replies

0 likes

  • 1240 Views
  • 1 replies
  • 0 likes

Terrible sound quality on asus zenfone 4

I have a Asus Zenfone 4 running spotify premium and it has terrible sound quality. I can tell the difference because spotify on my laptop sounds great. I am wondering what is causing this. I am pretty sure it is only a spotify issue. Any advice?

Casual Listener

I have a Asus Zenfone 4 running spotify premium and it has terrible sound quality. I can tell the difference because spotify on my laptop sounds great. I am wondering what is causing this. I am prett...

Daniel

Community Legend

1505 Views

2 replies

0 likes

  • 1505 Views
  • 2 replies
  • 0 likes

Solved!! Nexus 5 Home Screen Widget GONE w/ Android Lollipop 5.1

I've seen posts about people not seeing the lock screen widget, but after a new install with Android 5.1 on my Nexus 5, going into my widgets for my homescreen, the Spotify widget is not in sight. I have uninstalled Spotify and reinstalled thinking t...

Music Fan

I've seen posts about people not seeing the lock screen widget, but after a new install with Android 5.1 on my Nexus 5, going into my widgets for my homescreen, the Spotify widget is not in sight. I ...

Daniel

Community Legend

3449 Views

5 replies

0 likes

  • 3449 Views
  • 5 replies
  • 0 likes

Logging in on my phone shows no songs, and it keeps giving a Facebook pop-up

Hey guys,I recently bought a brand new OnePlus One, and when I log into my Spotify account, I first get a pop-up asking who on Facebook may see the posts Spotify wants to make. I dismiss it, go to settings and turn off the Facebook connection. The po...

Regular

Hey guys, I recently bought a brand new OnePlus One, and when I log into my Spotify account, I first get a pop-up asking who on Facebook may see the posts Spotify wants to make. I dismiss it, go t...

Flamecrest

Regular

810 Views

2 replies

0 likes

mobile app
no songs
  • 810 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for Android (2.3.0)

What's new in this version (2.3.0) New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.

Community Legend

  What's new in this version (2.3.0)   New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.

user-removed

Not applicable

3070 Views

7 replies

0 likes

Android
Release Notes
  • 3070 Views
  • 7 replies
  • 0 likes

PREMIUM PLAN

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this and keep everything ...please help

Casual Listener

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this an...

Jordi

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Spotify things forever then freezes phone

DescriptionMy spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app. What are the steps you took to get to the error/issue?Sign on to Spotify, then sel...

Newbie

Description My spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app.   What are the steps ...

Daniel

Community Legend

1602 Views

1 replies

1 likes

  • 1602 Views
  • 1 replies
  • 1 likes

How to recover my playlist? (not deleted)

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!!

Newbie

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!! 

Daniel

Community Legend

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes