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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115299 Views

27 replies

4 likes

  • 115299 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231730 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231730 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591303 Views

79 replies

3 likes

  • 591303 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485732 Views

580 replies

42 likes

Account
Free
  • 485732 Views
  • 580 replies
  • 42 likes

Save to External SD Card

Hi,I know this has been covered loads of times but I still haven't found an answer that works for me. I have an Android Tablet and I want to download my playlists to my external 32GB SD card instead of taking up the small amount of memory on the inte...

Music Fan

Hi, I know this has been covered loads of times but I still haven't found an answer that works for me.   I have an Android Tablet and I want to download my playlists to my external 32GB SD ca...

riccardizio

Newbie

4481 Views

18 replies

0 likes

  • 4481 Views
  • 18 replies
  • 0 likes

Solved!! Can't open public playlists with Android Phone

Hi, I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlists. I.e. I go on "browse" and can see many available playlis...

Casual Listener

Hi,   I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlis...

David3

Casual Listener

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Solved!! albums don't save

When I save an album, ik disappears a few minutes later.I have this problem for a few weekscan't pin an album anymorehelp me pleasepremium member

Casual Listener

When I save an album, ik disappears a few minutes later. I have this problem for a few weeks can't pin an album anymore help me please premium member

ivonneafra

Casual Listener

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

Solved!! Weak network connection hinders launch

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no effect – presumably because the app is unable to contact the se...

Casual Listener

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no ef...

Theneva

Casual Listener

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Solved!! Mi tablet esta en modo aleatorio

Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.

Casual Listener

Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.

MattSuda

Spotify Star

952 Views

3 replies

0 likes

  • 952 Views
  • 3 replies
  • 0 likes

Solved!! How can I sync playlists between Android and Windows?

Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been removed in the Windows version 1.0.2.6. So how can I now...

Newbie

Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been remov...

MattSuda

Spotify Star

1494 Views

1 replies

0 likes

  • 1494 Views
  • 1 replies
  • 0 likes

Solved!! android Spotify playlists

Wondering why you cannot edit playlists (moving song order) on the android version of the app

Regular

Wondering why you cannot edit playlists (moving song order) on the android version of the app

MattSuda

Spotify Star

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

I'm using Spotify premium free trial on moto android.Most tracks won't play offline.Same with saved

Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb

Casual Listener

Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb

Daniel

Community Legend

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect plays on my phone

Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the songs. How can i disable the "connect" function? I don't wan...

Newbie

Hey there,   I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the ...

Daniel

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect doesn't work correctly

HiI have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi netwo...

Casual Listener

Hi I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and ag...

szumi

Casual Listener

2179 Views

3 replies

0 likes

  • 2179 Views
  • 3 replies
  • 0 likes

synchroniseren van afspeellijsten

ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop en vice versa.ook op de desktop kan ik mijn afspeell...

Newbie

ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop e...

1243 Views

0 replies

1 likes

  • 1243 Views
  • 0 replies
  • 1 likes

Solved!! How do i import songs to my android without pc?

Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on without a pc?

Casual Listener

Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on w...

dbiapett

Casual Listener

19704 Views

4 replies

0 likes

  • 19704 Views
  • 4 replies
  • 0 likes

Solved!! Android Phone and FireTV (android) box - Spotify connect playback.

I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in strong signal. The sync browsing, and control all is working.. au...

Regular

I have an amazon Fire TV android box.    I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in...

SeftonH

Regular

1878 Views

4 replies

0 likes

  • 1878 Views
  • 4 replies
  • 0 likes

Spotify Bluetooth connection only when other apps are on

I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the bluetotth connection is working. It just displays PAUSE.But ...

Casual Listener

I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2)   Spotify does not play any music in my car (Toyota Sienna) even though the ...

Daniel

Community Legend

1132 Views

4 replies

0 likes

  • 1132 Views
  • 4 replies
  • 0 likes

Spotify Crashing on Startup on 4.1.1 Jelly Bean on Android Tablet

I have tried everything, I have just gotten given this tablet from a friendI've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files..How can this really not been solved yet! I have yes tr...

Casual Listener

I have tried everything, I have just gotten given this tablet from a friend I've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files.. ...

SingleHeart64xo

Casual Listener

1016 Views

3 replies

0 likes

  • 1016 Views
  • 3 replies
  • 0 likes

Spotify Memory confusion on Android

Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not play anything; no error messages to help. Then, I got it to re-download ...

Visitor

Argh!  Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local.  Please help with this very difficult app!  First, it suddenly could not pla...

user-removed

Not applicable

1561 Views

7 replies

0 likes

  • 1561 Views
  • 7 replies
  • 0 likes

Solved!! Spotify keeps deleting my offline playlists

so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it apparently doesnt count as an offline device when o...

Casual Listener

so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it ...

Daniel

Community Legend

11658 Views

6 replies

2 likes

  • 11658 Views
  • 6 replies
  • 2 likes

Spotify fails again - Please help!

Please, please help me do two things:1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and2. get the phone app to find my local music files that had been imported to the online ver of Spotify (and previousl...

Visitor

Please, please help me do two things: 1.  migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and 2.  get the phone app to find my local music ...

user-removed

Not applicable

936 Views

4 replies

0 likes

  • 936 Views
  • 4 replies
  • 0 likes

SD CARD SAVING

My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card.Anyone please.

Newbie

My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card. Anyone please.

Daniel

Community Legend

646 Views

1 replies

1 likes

Sd card memory low
  • 646 Views
  • 1 replies
  • 1 likes

Spotify stops when switching app

Hello,Could anyone tell me why Spotify stops when I use another app sometimes ?As a new user, I'm really disappointed...Thanks.

Casual Listener

Hello, Could anyone tell me why Spotify stops when I use another app sometimes ? As a new user, I'm really disappointed... Thanks.

Daniel

Community Legend

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes