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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210881 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210881 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561331 Views

78 replies

3 likes

  • 561331 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463130 Views

575 replies

39 likes

Account
Free
  • 463130 Views
  • 575 replies
  • 39 likes

PREMIUM PLAN

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this and keep everything ...please help

Casual Listener

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this an...

Jordi

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Spotify things forever then freezes phone

DescriptionMy spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app. What are the steps you took to get to the error/issue?Sign on to Spotify, then sel...

Newbie

Description My spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app.   What are the steps ...

Daniel

Community Legend

1589 Views

1 replies

1 likes

  • 1589 Views
  • 1 replies
  • 1 likes

How to recover my playlist? (not deleted)

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!!

Newbie

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!! 

Daniel

Community Legend

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Solved!! disappearing play lists

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or response and i'm very dissatisfied and upset.

Casual Listener

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or...

Daniel

Community Legend

1469 Views

5 replies

0 likes

  • 1469 Views
  • 5 replies
  • 0 likes

no longer premiumuser since update

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

Newbie

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

MattSuda

Spotify Star

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes

Need more idea for Android Wear app.

Hi everyone, We have developed Android Wear app, which supports playing/starting Spotify playlists. We would love to have everyone's opinion on what other features to add (related to Spotify Playlists only) ?Right now, app supports following- listing...

Newbie

Hi everyone,    We have developed Android Wear app, which supports playing/starting Spotify playlists.  We would love to have everyone's opinion on what other features to ...

Marco

Community Legend

971 Views

1 replies

0 likes

Android
android wear
watch
wear
  • 971 Views
  • 1 replies
  • 0 likes

Wrong song appearing in playlist on cell phone

I have a problem. I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell phone keeps adding is one that's available on Spotify and n...

Casual Listener

I have a problem.   I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell...

Daniel

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

new to spotify and I'm not happy

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue. I have had premium for a few months and have built some playlists. for the most part, it's been great. what I've noticed though, is that when I remove a son...

Visitor

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue.  I have had premium for a few months and have built some playlists.  for the most part, it's be...

Taylor

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync local files to android anymore

Hi,I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?

Casual Listener

Hi, I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?

Daniel

Community Legend

5680 Views

4 replies

1 likes

  • 5680 Views
  • 4 replies
  • 1 likes

Spotify won't send media information when in background

When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the screen in my car when the Spotify app is in the backgrou...

Newbie

When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the scree...

Daniel

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps crashing on cyanogenmod 11.

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

Newbie

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

marcobaudo

Casual Listener

5909 Views

8 replies

0 likes

  • 5909 Views
  • 8 replies
  • 0 likes

Facebook activity

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Newbie

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Daniel

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

[Bug] Android shows title for topmost Next Tracks item instead of current playing song from Queue

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from the Queue.

Newbie

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from t...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! spotify logs out

So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out, and has kept doing so. The only time it doesnt log...

Regular

So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out,...

Daniel

Community Legend

2603 Views

13 replies

0 likes

Linux
  • 2603 Views
  • 13 replies
  • 0 likes

Songs under "Your Music" Offline Availability on Android phone

How does one sync Songs under "Your Music" to your Android phone. Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline. Thanks!

Casual Listener

How does one sync Songs under "Your Music" to your Android phone.  Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline.    Tha...

Daniel

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! shuffle won't shut off

I can't get shuffle to shut off on android note 3. Please help. Thank you!

Casual Listener

I can't get shuffle to shut off on android note 3. Please help. Thank you! 🙂

Daniel

Community Legend

914 Views

3 replies

0 likes

  • 914 Views
  • 3 replies
  • 0 likes

Solved!! deleted cached data now can't login

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my account details.

Casual Listener

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my...

DannyFL

Roadie

1762 Views

3 replies

0 likes

  • 1762 Views
  • 3 replies
  • 0 likes

Spotify streaming 320 kbps on 0.5 Mbps

Will it work without problems on 320 kbps on Android? I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €. This speed is 5,90 € Unlimited, so maybe I should get this instead? I never use my phone fo...

Visitor

Will it work without problems on 320 kbps on Android?     I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €.   This...

user-removed

Not applicable

2712 Views

5 replies

0 likes

  • 2712 Views
  • 5 replies
  • 0 likes

Question about spotify app...

Good afternoon!I have a mobile phone with android 2.2 froyo!I can not install the latest version of spotify app.I have an old application that works on my phone, but I can not listen to music for free, as is advertised on spotify site!What can I do t...

Visitor

Good afternoon! I have a mobile phone with android 2.2 froyo! I can not install the latest version of spotify app. I have an old application that works on my phone, but I can not listen to music f...

Daniel

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Spotify + Vodafone problem

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said but my account is still the FREE ONE, i've tried t...

Regular

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said...

MattSuda

Spotify Star

2835 Views

20 replies

0 likes

  • 2835 Views
  • 20 replies
  • 0 likes