How do I report a problem?

[teepot]

I tried the 7 days of free premium and now it's ran out I have adverts but shuffle isn't on and it's playing songs it save never heard of, think I might just delete it. It's so annoying I haven't heard one of my songs on my play list yet it's all songs I haven't heard of over and over again!!!!

[MattSuda · Accepted solution]

The free version plays suggested songs occasionally. 

[Daniel]

As Matt states, the free version will play suggested tracks. But you should still get the majority of your playlist shuffled.

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues