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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107457 Views

26 replies

3 likes

  • 107457 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217404 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217404 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571583 Views

79 replies

3 likes

  • 571583 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470819 Views

577 replies

40 likes

Account
Free
  • 470819 Views
  • 577 replies
  • 40 likes

Solved!! disappearing play lists

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or response and i'm very dissatisfied and upset.

Casual Listener

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or...

Daniel

Community Legend

1485 Views

5 replies

0 likes

  • 1485 Views
  • 5 replies
  • 0 likes

no longer premiumuser since update

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

Newbie

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

MattSuda

Spotify Star

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

Need more idea for Android Wear app.

Hi everyone, We have developed Android Wear app, which supports playing/starting Spotify playlists. We would love to have everyone's opinion on what other features to add (related to Spotify Playlists only) ?Right now, app supports following- listing...

Newbie

Hi everyone,    We have developed Android Wear app, which supports playing/starting Spotify playlists.  We would love to have everyone's opinion on what other features to ...

Marco

Community Legend

980 Views

1 replies

0 likes

Android
android wear
watch
wear
  • 980 Views
  • 1 replies
  • 0 likes

Wrong song appearing in playlist on cell phone

I have a problem. I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell phone keeps adding is one that's available on Spotify and n...

Casual Listener

I have a problem.   I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell...

Daniel

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

new to spotify and I'm not happy

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue. I have had premium for a few months and have built some playlists. for the most part, it's been great. what I've noticed though, is that when I remove a son...

Visitor

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue.  I have had premium for a few months and have built some playlists.  for the most part, it's be...

Taylor

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync local files to android anymore

Hi,I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?

Casual Listener

Hi, I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?

Daniel

Community Legend

5709 Views

4 replies

1 likes

  • 5709 Views
  • 4 replies
  • 1 likes

Spotify won't send media information when in background

When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the screen in my car when the Spotify app is in the backgrou...

Newbie

When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the scree...

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps crashing on cyanogenmod 11.

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

Newbie

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

marcobaudo

Casual Listener

5919 Views

8 replies

0 likes

  • 5919 Views
  • 8 replies
  • 0 likes

Facebook activity

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Newbie

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Daniel

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

[Bug] Android shows title for topmost Next Tracks item instead of current playing song from Queue

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from the Queue.

Newbie

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from t...

Daniel

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! spotify logs out

So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out, and has kept doing so. The only time it doesnt log...

Regular

So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out,...

Daniel

Community Legend

2665 Views

13 replies

0 likes

Linux
  • 2665 Views
  • 13 replies
  • 0 likes

Songs under "Your Music" Offline Availability on Android phone

How does one sync Songs under "Your Music" to your Android phone. Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline. Thanks!

Casual Listener

How does one sync Songs under "Your Music" to your Android phone.  Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline.    Tha...

Daniel

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!! shuffle won't shut off

I can't get shuffle to shut off on android note 3. Please help. Thank you!

Casual Listener

I can't get shuffle to shut off on android note 3. Please help. Thank you! 🙂

Daniel

Community Legend

928 Views

3 replies

0 likes

  • 928 Views
  • 3 replies
  • 0 likes

Solved!! deleted cached data now can't login

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my account details.

Casual Listener

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my...

DannyFL

Roadie

1773 Views

3 replies

0 likes

  • 1773 Views
  • 3 replies
  • 0 likes

Spotify streaming 320 kbps on 0.5 Mbps

Will it work without problems on 320 kbps on Android? I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €. This speed is 5,90 € Unlimited, so maybe I should get this instead? I never use my phone fo...

Visitor

Will it work without problems on 320 kbps on Android?     I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €.   This...

user-removed

Not applicable

2733 Views

5 replies

0 likes

  • 2733 Views
  • 5 replies
  • 0 likes

Question about spotify app...

Good afternoon!I have a mobile phone with android 2.2 froyo!I can not install the latest version of spotify app.I have an old application that works on my phone, but I can not listen to music for free, as is advertised on spotify site!What can I do t...

Visitor

Good afternoon! I have a mobile phone with android 2.2 froyo! I can not install the latest version of spotify app. I have an old application that works on my phone, but I can not listen to music f...

Daniel

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Spotify + Vodafone problem

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said but my account is still the FREE ONE, i've tried t...

Regular

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said...

MattSuda

Spotify Star

2948 Views

20 replies

0 likes

  • 2948 Views
  • 20 replies
  • 0 likes

Spotify says theres no space left to download songs.What do I do?

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Newbie

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Daniel

Community Legend

1701 Views

1 replies

0 likes

  • 1701 Views
  • 1 replies
  • 0 likes

Problem with my premium

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in again. After i have done that it was loged as free...

Newbie

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in...

Daniel

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

HTC One M8 crashes and skips

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the latest version of spootify currently and my phone is c...

Regular

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the lat...

Daniel

Community Legend

5050 Views

34 replies

0 likes

  • 5050 Views
  • 34 replies
  • 0 likes