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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210909 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210909 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561392 Views

78 replies

3 likes

  • 561392 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463185 Views

575 replies

39 likes

Account
Free
  • 463185 Views
  • 575 replies
  • 39 likes

Spotify + Vodafone problem

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said but my account is still the FREE ONE, i've tried t...

Regular

Hi, i've recently renewned my subscription through Vodafone Italia with an option they creates to have Spotify Premium on your Smartphone, well, to cut it shortly, i have paid money as the offer said...

MattSuda

Spotify Star

2835 Views

20 replies

0 likes

  • 2835 Views
  • 20 replies
  • 0 likes

Spotify says theres no space left to download songs.What do I do?

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Newbie

Every time I go in it says theres no space left.I dont have the maximum amount downloaded.So what can I do??

Daniel

Community Legend

1697 Views

1 replies

0 likes

  • 1697 Views
  • 1 replies
  • 0 likes

Problem with my premium

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in again. After i have done that it was loged as free...

Newbie

Hi friends, im from argentina. I have purchased premium today, i have downloades 500 songs today, the problem is that after i have left my android phone for 2 hours the spotify app asked me to log in...

Daniel

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

HTC One M8 crashes and skips

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the latest version of spootify currently and my phone is c...

Regular

I have an HTC M8 i am a premium spotify member. Ever since i've had spotify ive had minor issues here and there which didnt bother me at first but these minor issues have gotten worse. I have the lat...

Daniel

Community Legend

4996 Views

34 replies

0 likes

  • 4996 Views
  • 34 replies
  • 0 likes

Song displayed when phone locked lags behind what's actually playing

I am listening to radio. I press the power button on my android (Nexus 5) to make the screen go black. Then I press it again, and it full-screen is artwork for a song. But it's not the song that's currently playing----it's the song that already finis...

Regular

I am listening to radio. I press the power button on my android (Nexus 5) to make the screen go black. Then I press it again, and it full-screen is artwork for a song. But it's not the song that's cu...

Daniel

Community Legend

2973 Views

4 replies

0 likes

  • 2973 Views
  • 4 replies
  • 0 likes

shuffle all songs repeat

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Newbie

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Daniel

Community Legend

991 Views

3 replies

0 likes

  • 991 Views
  • 3 replies
  • 0 likes

Why can't I as a premium member download any songs/playlists onto my phone for offline listening?

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message: "SYNCING ERROR: Offline syncing has stopped as there's no space left on this device." despit...

Regular

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message:    "SYNCING ERROR: Offline sy...

MichaelW

Community Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Spotify won't work..

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already took my money out which blows... Any help?

Newbie

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already too...

MattSuda

Spotify Star

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

Got the Premium, can't make playlists available offline

I just signed up for the premium and have my 1st month free. But it will not let me make my playlists available offline or sync my android cell with it. I want to be able to listen without having to be connected to the internet. I also signed out of ...

Casual Listener

I just signed up for the premium and have my 1st month free.  But it will not let me make my playlists available offline or sync my android cell with it.  I want to be able to listen withou...

MattSuda

Spotify Star

585 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 585 Views
  • 1 replies
  • 0 likes

Spotify Sony Xperia Z, makes the volume go down and up, pausing music

Hi! Im having a delicate problem when using spotify.When i use the application i usually uses a headset and not just headphones.During the usage of the Spotify app my phones goes bonkers.Changes the volume from highest too lowest and vice versa.Pause...

Newbie

Hi! Im having a delicate problem when using spotify. When i use the application i usually uses a headset and not just headphones. During the usage of the Spotify app my phones goes bonkers. Chan...

OgulcanGngr

Newbie

2465 Views

2 replies

1 likes

  • 2465 Views
  • 2 replies
  • 1 likes

Imported local files are playing different vesion of the song

I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one.For example, I imported the song Highway to Hell by AC/DC. When I play on the PC, the song is...

Newbie

I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one. For example, I imported the song Hi...

Daniel

Community Legend

890 Views

1 replies

0 likes

different artist
local files
wrong version
  • 890 Views
  • 1 replies
  • 0 likes

premium bugs!

I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.

Newbie

I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.

MattSuda

Spotify Star

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Local Files are muted

Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird about the issue to me is that some songs will play once, then be...

Newbie

Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird a...

camillo75

Community Legend

795 Views

1 replies

0 likes

HTC One m8
local files
  • 795 Views
  • 1 replies
  • 0 likes

Solved!! Use data in offline mode

Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cellular data off btw

Visitor

Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cel...

camillo75

Community Legend

1201 Views

3 replies

0 likes

  • 1201 Views
  • 3 replies
  • 0 likes

Cannot play files from CD

When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the songs in my playlists that were local files on my lapt...

Newbie

When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the son...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for Android (2.0.0)

What's new in this version (2.0.0) New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.

Community Legend

  What's new in this version (2.0.0)   New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.

Peppschmier

Newbie

5075 Views

25 replies

1 likes

Android
Release Notes
  • 5075 Views
  • 25 replies
  • 1 likes

Downloading music on my Android LG70

It worked at first now it so slow. My external sd is in use, what am I doing wrong?What is the limf(?)button?

Newbie

It worked at first now it so slow. My external sd is in use, what am I doing wrong? What is the limf(?)button?

Daniel

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Getting Local Files on Anroid?

Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!

Newbie

Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!

Daniel

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

HELP, offline playlists won't work overseas

I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline would still work, but it doesn't. I cut my cell service...

Casual Listener

I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline woul...

RobyT

Regular

1118 Views

4 replies

0 likes

  • 1118 Views
  • 4 replies
  • 0 likes