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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7056 Views

0 replies

7 likes

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Sound problems

When I start a song the sound is loud and clear as on youtube for example, but after just a second or two it's like a ratchet cuts the sound and suddenly it gets a lot quieter. Is anyone else having this problem? Hope I could make myself understood.

Newbie

When I start a song the sound is loud and clear as on youtube for example, but after just a second or two it's like a ratchet cuts the sound and suddenly it gets a lot quieter. Is anyone else having ...

Daniel

Community Legend

292 Views

2 replies

0 likes

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htc desire

Where or how do I download spotify on my HTC desire? Play store says that spotify music is the wrong version..

Newbie

Where or how do I download spotify on my HTC desire? Play store says that spotify music is the wrong version..

Daniel

Community Legend

2679 Views

2 replies

0 likes

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Solved!! spotify crashes on xperia z1 compact

Hello, I've been using Spotify app on my xperia z1c for about 2 hours without problem and then it stopped and it doesn't work anymore. What can i do?

Newbie

Hello, I've been using Spotify app on my xperia z1c for about 2 hours without problem and then it stopped and it doesn't work anymore. What can i do?

yo_daniel

Casual Listener

2482 Views

9 replies

0 likes

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Is Spotify Connect app on Amazon Fire TV constantly available to run?

Hi, I am considering to get some streaming device for my home entertainment system, like Apple TV or Amazon Fire TV. One of my key requirements is possibility to play Spotify. Apple's AirPlay seems to always be on standby to stream the music at any t...

Newbie

Hi, I am considering to get some streaming device for my home entertainment system, like Apple TV or Amazon Fire TV. One of my key requirements is possibility to play Spotify. Apple's AirPlay seems...

Kickerabend

Newbie

2123 Views

2 replies

0 likes

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Suggested songs causing problems.

I have encountered a new problem with Spotify on my G2 over the last couple of days. When a song from my playlist finishes playing, the app goes silent. I pick up the phone when I can (I'm driving) and look at the app. In place of the banner showing ...

Casual Listener

I have encountered a new problem with Spotify on my G2 over the last couple of days.   When a song from my playlist finishes playing, the app goes silent.  I pick up the phone when I ca...

Zookster2

Casual Listener

437 Views

2 replies

0 likes

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Solved!! Can't discover Spotify connect device after update

Hi! I got my NAD d7050 exclusively for the Spotify Connect option, and it didn't work when I first got the amp. I upgraded the amp firmware, and hey presto, it works. Until I upgraded my spotify version yesterday. Since upgrading, Spotify on my Samsu...

Casual Listener

Hi!   I got my NAD d7050 exclusively for the Spotify Connect option, and it didn't work when I first got the amp. I upgraded the amp firmware, and hey presto, it works. Until I upgraded my s...

Daniel

Community Legend

1199 Views

2 replies

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Connect spotify on samsung galaxy 3 and samsung tv

Can you please advise how I can use the spotify app on my samsung galaxy 3 as a remote for the spotify app on my Samsung smart tv. I have a spotify premium account and the smart tv does not show up as a device on my galaxy. Many Thanks

Newbie

Can you please advise how I can use the spotify app on my samsung galaxy 3 as a remote for the spotify app on my Samsung smart tv. I have a spotify premium account and the smart tv does not show up a...

weler2k

Newbie

777 Views

3 replies

0 likes

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My Samsung won't synchronize anymore

Hi there, I'm a premium user and since a day or two suddenly my phone stopped with playing my local synchronized files. After that I tried to synchronize them again, but whatever I do I can't get them synchronized again. I allready tried deleting al ...

Regular

Hi there, I'm a premium user and since a day or two suddenly my phone stopped with playing my local synchronized files. After that I tried to synchronize them again, but whatever I do I can't get t...

Daniel

Community Legend

703 Views

12 replies

0 likes

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stereo no muestra nombres

Hola.Cuando transmito spotify via bluetoth al stereo del audio no muestra el nombre del tema ni su duracion.Solo dice bt audio y el tiempo 0:00

Regular

Hola. Cuando transmito spotify via bluetoth al stereo del audio no muestra el nombre del tema ni su duracion. Solo dice bt audio y el tiempo 0:00

Daniel

Community Legend

2972 Views

1 replies

0 likes

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Spotify Free only shuffle mode on Kindle 6

I just got a Kindle 6. There was a long thread, maybe about 7 pages spanning quite a few months with a comment saying this was resolved. Apparently, most if not all Kindles were recognized by Spotify as mobile phones, therefore only supported shuffle...

Casual Listener

I just got a Kindle 6. There was a long thread, maybe about 7 pages spanning quite a few months with a comment saying this was resolved. Apparently, most if not all Kindles were recognized by Spotify...

Daniel

Community Legend

712 Views

3 replies

0 likes

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stop playing/close app @ sleep timer

Hey guys I love to listen music when going sleep Evry music players @ andorid i used so far had some version of sleep timer Now i changed poweramp to mobile spotify but i dont see such option All i want is start music set up sleep timer like 20min af...

Newbie

Hey guys I love to listen music when going sleep Evry music players @ andorid i used so far had some version of sleep timer Now i changed poweramp to mobile spotify but i dont see such option All i ...

Daniel

Community Legend

1242 Views

2 replies

0 likes

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Solved!! How much memory do the offline music in Spotify take up?

I only have 16gb phone so I would like to know how much music it takes up.

Casual Listener

I only have 16gb phone so I would like to know how much music it takes up.

same_bee

Newbie

169913 Views

14 replies

4 likes

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  • 14 replies
  • 4 likes

I fogot my password

I would like to know how to gather my passworld

Casual Listener

I would like to know how to gather my passworld

MichaelW

Community Legend

280 Views

1 replies

0 likes

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Cuenta que ya no uso

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

Newbie

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

OviiiOne

Community Legend

436 Views

3 replies

0 likes

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Solved!! Spotify Not logging in

I have had Spotify for some time now and I am from Canada. Recently my Spotify logged out on its own and now its giving me an error saying I am trying to log in from a different country. I don't understand this and whatever I do this problem isn't go...

Casual Listener

I have had Spotify for some time now and I am from Canada. Recently my Spotify logged out on its own and now its giving me an error saying I am trying to log in from a different country. I don't unde...

flotia

Casual Listener

1381 Views

6 replies

0 likes

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Streaming.. Computer and Showing on Cell phone

How do I get it to stop showing on all my devices? If I am streaming from my computer, I can see it on my Cell Phone on my Fire, and it just seems to be wasting my cell phone battery, but I really don't know if it truly is. I don't want to unistall i...

Newbie

How do I get it to stop showing on all my devices?  If I am streaming from my computer, I can see it on my Cell Phone on my Fire, and it just seems to be wasting my cell phone battery, but I rea...

Carina

Community Legend

445 Views

1 replies

0 likes

Help..Anyone
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Is spotify 7 day trial free?

Today about 1 hour earlier I started my 7 day premiun trial on spotify. I wanted to know whether it is free And can I keep my downloaded songs offline after the trial ends ?

Newbie

Today about 1 hour earlier I started my 7 day premiun trial on spotify. I wanted to know whether it is free And can I keep my downloaded songs offline after the trial ends ?

OviiiOne

Community Legend

1028 Views

1 replies

0 likes

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Disable song synchrnoization

Hello, I am a Spotify Premium user via T-Mobile. I have some problems with the current track synchronization to multiple devices. I am used to hear music or audio books in my car when I am driving to work. Im using a docked Samsung Galaxy S3 with LTE...

Casual Listener

Hello,   I am a Spotify Premium user via T-Mobile. I have some problems with the current track synchronization to multiple devices.   I am used to hear music or audio books in my ca...

sladaloose

Casual Listener

360 Views

2 replies

0 likes

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Spotify Android App not starting: black screen

Hi, Sorry to bother here but I couldn't find a way to contact Spotify itself (for now I'm paying for this ...). This morning, Spotify on my Galaxy S3 won't start: I can launch the app, but all I get is a black screen with the Spotify logo on it (I ca...

Music Fan

Hi,   Sorry to bother here but I couldn't find a way to contact Spotify itself (for now I'm paying for this ...).   This morning, Spotify on my Galaxy S3 won't start: I can launch t...

GFD

Music Fan

42911 Views

21 replies

3 likes

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downloaded songs

Help I've downloaded local songs on my computer to my phone which is synced to the computer and they show up but wont play.

Casual Listener

Help I've downloaded local songs on my computer to my phone which is synced to the computer and they show up but wont play.

cjbilik

Casual Listener

1394 Views

2 replies

0 likes

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