Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107471 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217423 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571612 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470841 Views
577 replies
40 likes
When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?
When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?
Community Legend
1001 Views
3 replies
0 likes
I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message: "SYNCING ERROR: Offline syncing has stopped as there's no space left on this device." despit...
I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message: "SYNCING ERROR: Offline sy...
Community Legend
699 Views
1 replies
0 likes
I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already took my money out which blows... Any help?
I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already too...
Spotify Star
985 Views
1 replies
0 likes
Spotify Star
427 Views
1 replies
0 likes
I just signed up for the premium and have my 1st month free. But it will not let me make my playlists available offline or sync my android cell with it. I want to be able to listen without having to be connected to the internet. I also signed out of ...
I just signed up for the premium and have my 1st month free. But it will not let me make my playlists available offline or sync my android cell with it. I want to be able to listen withou...
Spotify Star
592 Views
1 replies
0 likes
Hi! Im having a delicate problem when using spotify.When i use the application i usually uses a headset and not just headphones.During the usage of the Spotify app my phones goes bonkers.Changes the volume from highest too lowest and vice versa.Pause...
Hi! Im having a delicate problem when using spotify. When i use the application i usually uses a headset and not just headphones. During the usage of the Spotify app my phones goes bonkers. Chan...
Newbie
2471 Views
2 replies
1 likes
I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one.For example, I imported the song Highway to Hell by AC/DC. When I play on the PC, the song is...
I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one. For example, I imported the song Hi...
Community Legend
895 Views
1 replies
0 likes
I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.
I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.
Spotify Star
579 Views
1 replies
0 likes
Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird about the issue to me is that some songs will play once, then be...
Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird a...
Community Legend
804 Views
1 replies
0 likes
Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cellular data off btw
Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cel...
Community Legend
1249 Views
3 replies
0 likes
When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the songs in my playlists that were local files on my lapt...
When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the son...
405 Views
0 replies
0 likes
What's new in this version (2.0.0) New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.
What's new in this version (2.0.0) New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.
Newbie
5544 Views
25 replies
1 likes
It worked at first now it so slow. My external sd is in use, what am I doing wrong?What is the limf(?)button?
It worked at first now it so slow. My external sd is in use, what am I doing wrong? What is the limf(?)button?
Community Legend
586 Views
1 replies
0 likes
Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!
Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!
Community Legend
451 Views
1 replies
0 likes
I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline would still work, but it doesn't. I cut my cell service...
I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline woul...
Regular
1128 Views
4 replies
0 likes
A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsung S5, and still detect.
A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsun...
Community Legend
707 Views
1 replies
0 likes
The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't use the phone or even stop Spotify - my only solutio...
The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't u...
Community Legend
672 Views
1 replies
0 likes
So, the app is basically fubar. It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why can't you just make an app that works? Getting so fed up with th...
So, the app is basically fubar. It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why ca...
Community Legend
682 Views
2 replies
0 likes
Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the songs in between will play before finally settling...
Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the...
434 Views
0 replies
0 likes
Has anyone found a visualization program that works with Spotify? I know most will pulse to the music but skip/ forward and backward song controls never work...
Has anyone found a visualization program that works with Spotify? I know most will pulse to the music but skip/ forward and backward song controls never work...
Casual Listener
806 Views
2 replies
0 likes
