Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375624 Views

541 replies

34 likes

Account
Free
  • 375624 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Shuffle play on Premium?

I can't figure why I have only the choice for shuffle play on my Android app. I am a premium subscriber. I recently uninstalled the app, in fact I did a fresh install of the phone firmware so all data was cleared. I was hoping that would solve it but...

Visitor

I can't figure why I have only the choice for shuffle play on my Android app. I am a premium subscriber. I recently uninstalled the app, in fact I did a fresh install of the phone firmware so all dat...

jusa

Regular

1681 Views

8 replies

0 likes

  • 1681 Views
  • 8 replies
  • 0 likes

Solved!! Since 2.2.0636 Spotify plays just one track

immediately after update to 2.2.0636 Spotify plays always just one track over bluetooth. My device is a Note 10.1 2014 Edition running on Android 4.4.2. With all releases of Spotify til the latest this works fine. Provident I have done a clean reinst...

Casual Listener

immediately after update to 2.2.0636 Spotify plays always just one track over bluetooth. My device is a Note 10.1 2014 Edition running on Android 4.4.2. With all releases of Spotify til the latest ...

Daniel

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Solved!! Constant Crashing

Until recently, spotify worked perfectly on my Samsung Galaxy S4 running Android 4.4.2. After an update, it began crashing constantly. Opening the app displays a blank screen with the menu button in the corner. Then an error messages appears, informi...

Casual Listener

Until recently, spotify worked perfectly on my Samsung Galaxy S4 running Android 4.4.2. After an update, it began crashing constantly. Opening the app displays a blank screen with the menu button in ...

JJESPARZA

Newbie

1581 Views

6 replies

1 likes

  • 1581 Views
  • 6 replies
  • 1 likes

doesn't play queue

Spotify has stopped playing the next song in my playlist. It shows up in queue like it should be playing. It simply stops at the end of the song. I've tried a few setting changes that I thought would be the issue and it still stops at the end of each...

Music Fan

Spotify has stopped playing the next song in my playlist. It shows up in queue like it should be playing. It simply stops at the end of the song. I've tried a few setting changes that I thought ...

el_gary

Music Fan

2258 Views

6 replies

1 likes

  • 2258 Views
  • 6 replies
  • 1 likes

Synced songs don't automatically play

So i've had the urge to sync some songs from my local files to a spotify playlist so i could play them on my phone, instead of using other music player apps i use spotify since i find it awesome and would keep using it. But since not long i've had th...

Casual Listener

So i've had the urge to sync some songs from my local files to a spotify playlist so i could play them on my phone, instead of using other music player apps i use spotify since i find it awesome and ...

Bromad

Casual Listener

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

Spotify Premium Won't Go 'Online'

Hi guys, I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days. Description & Steps taken to get issue When I go to settings and click the 'Offline Mode' button, it does not appear to regis...

Casual Listener

Hi guys,   I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days.    Description & Steps taken to get issue &...

RTwell1987

Casual Listener

3063 Views

1 replies

3 likes

  • 3063 Views
  • 1 replies
  • 3 likes

Samsung Galaxy Tab Pro 8.4 - Lock Screen

Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every time i want to skip or change a song. Cheers

Casual Listener

Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every t...

guilfru

Newbie

2028 Views

6 replies

0 likes

  • 2028 Views
  • 6 replies
  • 0 likes

Spotify stops on HiMedia Q5-4K3D

It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting.When I install an apk version 0.7 from an older backup it is working.Is it possible to get some older versions from you to check which...

Newbie

It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting. When I install an apk version 0.7 from an older backup it is working. Is it po...

Daniel

Community Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Spotify deleting local saved tracks

Hi, I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline available" on my mobile (Nexus 5) within the application. I was a...

Newbie

Hi,   I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline ava...

Daniel

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Can't check in playlists to sync to Android.

Hello, Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the sync. I click once on the playlist box to check it in but the mar...

Newbie

Hello,   Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the syn...

Johnnnn

Casual Listener

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes

Automatic mute when having a phone call

Hi, i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (i have premium) and when i do get a phone call which is a lot i ...

Casual Listener

Hi,   i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (...

Daniel

Community Legend

2228 Views

3 replies

1 likes

  • 2228 Views
  • 3 replies
  • 1 likes

Tablet Android 4.4.2

Hi! I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my girlfriend does in her nexus. We both haven't the premium versio...

Casual Listener

Hi!  I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my gir...

_Sav_

Casual Listener

1811 Views

4 replies

0 likes

  • 1811 Views
  • 4 replies
  • 0 likes

Synced a total of 350 songs,then they are gone again

Seems as though the spotify software is losing It's quality,I get frequent glitches/weird audio abnormalities.So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I open the app in my phone to see that offline mode has been desel...

Regular

Seems as though the spotify software is losing It's quality,I get frequent glitches/weird  audio abnormalities. So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I ope...

Daniel

Community Legend

756 Views

4 replies

1 likes

  • 756 Views
  • 4 replies
  • 1 likes

Solved!! Previous account that not sign in with FB is gone

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884 I am trying to login back to the same account it keep link me to a brand new account that signed in with FB and this account is totally fresh and new. I...

Regular

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884   I am trying to login back to the same account it keep link me to a brand new acc...

MonkeYsua

Regular

1151 Views

9 replies

0 likes

  • 1151 Views
  • 9 replies
  • 0 likes

Solved!! spotify stoppt

seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song

Casual Listener

seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song

DannyFL

Roadie

11215 Views

2 replies

0 likes

  • 11215 Views
  • 2 replies
  • 0 likes

Premium DOES NOT WORK.

I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox.I signed in and out five times. I uninstalled the app three tim...

Newbie

I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox. I signed...

Daniel

Community Legend

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

multiple issue, please help

I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an playlists it didn't load. And if I try using the me...

Casual Listener

I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an ...

Daniel

Community Legend

496 Views

4 replies

0 likes

  • 496 Views
  • 4 replies
  • 0 likes

Spotify wakes Facebook app

Hello everybody, First sorry for my english! i started to use spotify premium a few days ago, before that i was using it on desktop with free version my problem is these 2 apps spotify and facebook associated with each other, this is where my problem...

Visitor

Hello everybody,   First sorry for my english!   i started to use spotify premium a few days ago, before that i was using it on desktop with free version   my problem is th...

Daniel

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Spotify free not working on android

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium.But I get no shuffle playlist button, all I get is the upgrade to premium popup, all I want is to listen wit...

Regular

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium. But I get no shuffle playlist button, all I get is th...

madjandle

Regular

1800 Views

11 replies

0 likes

  • 1800 Views
  • 11 replies
  • 0 likes

Spotify not working anymore on Nexus 10/Android

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "show available devices", but nothing happens when I...

Newbie

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "...

Daniel

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes