Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118791 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239627 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600509 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492939 Views
581 replies
42 likes
I have forgotten my password for my premium account and I have tried to reset it. The problem I'm having is not reiciving an email confirmation to reset my password for my premium spotify account. Someone PLEASE help!?!!?!
I have forgotten my password for my premium account and I have tried to reset it. The problem I'm having is not reiciving an email confirmation to reset my password for my premium spotify account. So...
Community Legend
437 Views
1 replies
0 likes
I created 13 playlists using Spotify Premium on my laptop. When I log in using my Acer Iconia tablet only 10 lists appear. Why is this? Can't believe it's a space problem as the Acer is new and I've put nothing else on it.
I created 13 playlists using Spotify Premium on my laptop. When I log in using my Acer Iconia tablet only 10 lists appear. Why is this? Can't believe it's a space problem as the Ace...
Casual Listener
593 Views
2 replies
0 likes
Hey, bei einem Hörbuch stocken die letzten 2Titel fast komplett.Gibt es eine Möglichkeit diese zu reparieren?
Hey, bei einem Hörbuch stocken die letzten 2Titel fast komplett. Gibt es eine Möglichkeit diese zu reparieren?
396 Views
0 replies
0 likes
I wanted to listen to a band I have not listened to a while (blind guardian), and in the playlist menu, does it say 'this playlist contains 10 tracks', yet only 3 are showing.Is it a posebillity that they have limited the amount of tracks that can be...
I wanted to listen to a band I have not listened to a while (blind guardian), and in the playlist menu, does it say 'this playlist contains 10 tracks', yet only 3 are showing. Is it a posebillity ...
Gig Goer
769 Views
3 replies
0 likes
I am trying to listen music in my android device, but it's impossible to listen a song complete because every 20 seconds an message says: "You are controlling your music in WIN-IKOL77A2" and I answer "listen music here" but the message appear again. ...
I am trying to listen music in my android device, but it's impossible to listen a song complete because every 20 seconds an message says: "You are controlling your music in WIN-IKOL77A2" ...
Community Legend
620 Views
1 replies
0 likes
Since i bought my Nexus 6 a few days ago I don't have a widget for Spotify anymore. Anyone the same problem?
Since i bought my Nexus 6 a few days ago I don't have a widget for Spotify anymore. Anyone the same problem?
Community Legend
914 Views
1 replies
0 likes
Since a few weeks ago Spotify on my android phone, plays the start of every song in the queue if i skip more then 2 song in the queue.Does someone know how to fix this problem its a big buzz kill...( sorry for bad english)
Since a few weeks ago Spotify on my android phone, plays the start of every song in the queue if i skip more then 2 song in the queue. Does someone know how to fix this problem its a big buzz kill.....
Casual Listener
1055 Views
2 replies
0 likes
Hi ! I´m just testing the premium option on my tablet. I can´t activate the crossfade since Connect option is activated. How can I change it. Crossfade option is really more interesting for me than Connect one. Thanks in advance !
Hi ! I´m just testing the premium option on my tablet. I can´t activate the crossfade since Connect option is activated. How can I change it. Crossfade option is really more interesting for ...
Community Legend
2847 Views
6 replies
0 likes
Hi!I have a samsung tab2 10.1 and when i try to install spotify it says that it is incompatible, and I can only find spotify by going through my browser. I can't find it on google play. Should have bought an iPad... Anyways I'm very great full for an...
Hi! I have a samsung tab2 10.1 and when i try to install spotify it says that it is incompatible, and I can only find spotify by going through my browser. I can't find it on google play. Should have...
Community Legend
789 Views
2 replies
0 likes
I am paying for Spotify Premium. I haven't been able to access the app on my phone for almost a month! It's saying 'Unfortunately Spotify has stopped' Any time I try to sign in. I have reinstalled the app and still isn't working, I am one very unhapp...
I am paying for Spotify Premium. I haven't been able to access the app on my phone for almost a month! It's saying 'Unfortunately Spotify has stopped' Any time I try to sign in. I have reinstalled th...
Community Legend
2274 Views
3 replies
2 likes
Spotify found something new to disappoint premium users.The device management (to manage which files to have off line) is gone without a warning. PS: When I play a song from my Walkman, the PC version shows what the walkman is playing.So the connecti...
Spotify found something new to disappoint premium users. The device management (to manage which files to have off line) is gone without a warning. PS: When I play a song from my Walkma...
Roadie
949 Views
3 replies
0 likes
As of late, i have to tap the app to manually restart new song in playlist..kind of bothersome. It was suggested i un install and re install. But ! Ive got so many saved music and am worried i would have to rebuild every list..wish can "backup" list....
As of late, i have to tap the app to manually restart new song in playlist..kind of bothersome. It was suggested i un install and re install. But ! Ive got so many saved music and am worried i would ...
Spotify Star
923 Views
3 replies
0 likes
Hey! Does anybody know how to make my Android keep up with the private messages? The only way I can get messages (in the app not Web site) is on my PC... Not big crisis, just wondering.
Hey! Does anybody know how to make my Android keep up with the private messages? The only way I can get messages (in the app not Web site) is on my PC... Not big crisis, just wondering.
Casual Listener
1082 Views
2 replies
1 likes
Ok. You **bleep**ed up the desktop app. Removed functions just to say that they will be back. Because you had to add other stuff that no one wants.But now. Now I am REALLY unhappy. In swedish - since you are swedish - VAD I HELA HELVETE SYSSLAR NI ME...
Ok. You **bleep**ed up the desktop app. Removed functions just to say that they will be back. Because you had to add other stuff that no one wants. But now. Now I am REALLY unhappy. In swedish - s...
Music Fan
1881 Views
5 replies
3 likes
So I currently use Spotify Free and wanted to switch to Spotify Student. However when I follow the steps, it doesn't lead me to the fields where I fill in my college info. I thought maybe it was because my Facebook didn't have my student email, but I...
So I currently use Spotify Free and wanted to switch to Spotify Student. However when I follow the steps, it doesn't lead me to the fields where I fill in my college info. I thought maybe it was beca...
Community Legend
463 Views
1 replies
0 likes
So yeah, I have no problem syncing songs off spotify for offline use but for some reason it wont sync local files. Is there anyway I can manually do this? Cheers.
So yeah, I have no problem syncing songs off spotify for offline use but for some reason it wont sync local files. Is there anyway I can manually do this? Cheers.
Casual Listener
846 Views
1 replies
0 likes
How will I know it is still 320 kbps on my Pioneer SMA1 using Connect?
How will I know it is still 320 kbps on my Pioneer SMA1 using Connect?
Not applicable
687 Views
2 replies
0 likes
Hello guys,i love your app, but it is pretty anoying, that my android app is pausing randomly every 20-30seconds! I erased all my devices, I erased all apps on my phone, tablet etc. I installed new app on android and still it is pausing randomly. I h...
Hello guys, i love your app, but it is pretty anoying, that my android app is pausing randomly every 20-30seconds! I erased all my devices, I erased all apps on my phone, tablet etc. I installed new...
Community Legend
1242 Views
1 replies
0 likes
I have an Android device. I need to cancel my subscription, but I don't know how.
I have an Android device. I need to cancel my subscription, but I don't know how.
Community Legend
656 Views
2 replies
0 likes
I have AT&T as a internet provider with a 4G LTE subscription. I have also been a premium subscriber for a long time since I dropped my satellite radio subscription. I previously had a LG G2 and it and Spotify played nicely for a long time. What I th...
I have AT&T as a internet provider with a 4G LTE subscription. I have also been a premium subscriber for a long time since I dropped my satellite radio subscription. I previously had ...
Community Legend
1688 Views
1 replies
0 likes
