pause randomly

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pause randomly

Newbie

Hello guys,
i love your app, but it is pretty anoying, that my android app is pausing randomly every 20-30seconds! I erased all my devices, I erased all apps on my phone, tablet etc. I installed new app on android and still it is pausing randomly. I have your paid subscription but if anyone cant fix this issue I will have to unsubscribe. I couldnt find any contact form, so Im sending you this message here. Thanks, Mvasicm

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Re: pause randomly

Community Legend

Hi, it's hard to troubleshhot without details on your device/app.... Are you on Lollipop? If so check here: https://community.spotify.com/t5/Help-Android/PLEASE-READ-Android-5-x-Lollipop-Distorted-playback-so...

 

Else, Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


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