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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373166 Views

540 replies

34 likes

Account
Free
  • 373166 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7442 Views

0 replies

7 likes

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Adding songs to current queue doesn't play on controlled device.

i have an android pad that i connect to my stereo via the headphone jack. i start the music then go into a different room and control with my android phone. if i change playlists, the music changes as expected. However, when I want to insert a song i...

Newbie

i have an android pad that i connect to my stereo via the headphone jack.  i start the music then go into a different room and control with my android phone.  if i change playlists, the mus...

Flixx

Community Legend

565 Views

1 replies

0 likes

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  • 1 replies
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Blue tooth connectivity - failed

Hi, I'd be grateful for some help re a problem. I am a user of spotify, currently still have it playing on my mac (no problem). However, I have been using it via bluetooth (logitech audio adapter) through a hifi into speakers without any problems unt...

Newbie

Hi, I'd be grateful for some help re a problem.  I am a user of spotify, currently still have it playing on my mac (no problem).  However, I have been using it via bluetooth (logitech audio...

412 Views

0 replies

0 likes

  • 412 Views
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  • 0 likes

Solved!! playlist created doesn't appear on the other device

Hey everbody! Got a samsung galaxy s4 mini and a samsung galaxy tab 4 8.0. Same Account (connected via Facebook), same spotify versions, tried emptying the cache, logging off and on again, nothing seems to help. The problem is whenever I create a pla...

Newbie

Hey everbody!   Got a samsung galaxy s4 mini and a samsung galaxy tab 4 8.0. Same Account (connected via Facebook), same spotify versions, tried emptying the cache, logging off and on agai...

Mesa_03

Casual Listener

1010 Views

3 replies

0 likes

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Distortion the first 4 seconds on new song

I have had this problem for about a week now. After playing local songs, spotify wont automatically go to the next song, and the non-local songs all get a huge distortion the first 4-5 seconds of playing... but only when I select that song to be play...

Casual Listener

I have had this problem for about a week now. After playing local songs, spotify wont automatically go to the next song, and the non-local songs all get a huge distortion the first 4-5 seconds of pla...

285 Views

0 replies

0 likes

  • 285 Views
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  • 0 likes

Loosing stored files

Several times in the past few weeks I have gone to play a tune via my phone whilst not in signal area only to find the 1800 songs I have downloaded locally to my device are gone. Yes, this is a great feature for £9.99 or whatever it is a month, but n...

Casual Listener

Several times in the past few weeks I have gone to play a tune via my phone whilst not in signal area only to find the 1800 songs I have downloaded locally to my device are gone. Yes, this is a great...

dibbster46

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Endomondo stops Spotify

Spotify stops after tracking with endomondo for exact 1 km. Spotify is not crashing it just stops playing. If Spotify is restarted then it will keep running e.g. the fault will not reappear at 2 km etc. I'm using a HTC One (M8) with Android 5.0 Lolli...

Casual Listener

Spotify stops after tracking with endomondo for exact 1 km. Spotify is not crashing it just stops playing. If Spotify is restarted then it will keep running e.g. the fault will not reappear at 2 km e...

JTN

Casual Listener

2125 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Not enough space

Dear reader, When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available. I tried reinstalling spotify but the only thing what happened was that the 300 songs on my mobi...

Casual Listener

Dear reader,   When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available.   I tried reinstalling s...

Slice396

Casual Listener

2093 Views

7 replies

0 likes

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not launching

I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old phone... It just goes to a black screen. How can I ...

Newbie

I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old ...

469 Views

0 replies

0 likes

Premium
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No access to Spotify via HTC One car app

It has been working before but not anymore since some time. After reinstalling Spotify you have access once but then it's gone again.Android version 4.4.3HTC Sense 6.0

Newbie

It has been working before but not anymore since some time. After reinstalling Spotify you have access once but then it's gone again. Android version 4.4.3 HTC Sense 6.0

522 Views

0 replies

0 likes

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Solved!! Spotify has stopped working on my Android

Hello, For about a week i haven't been able to listen to Spotify on my mobile (Samsung Galaxy S Advance. Spotify Premium). It has previously worked without any problems. When i listen to a track it stops itself just before the end of the track and th...

Newbie

Hello,   For about a week i haven't been able to listen to Spotify on my mobile (Samsung Galaxy S Advance. Spotify Premium). It has previously worked without any problems. When i listen to a...

Kellylynn1113

Newbie

9652 Views

15 replies

0 likes

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  • 15 replies
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Crash while using Snapchat

So I'm not sure where to put this, but I have been having issues with Spotify crashing whenever I open my Snapchat and I'm not sure whose side is causing the issue, but it's something to look into.

Newbie

So I'm not sure where to put this, but I have been having issues with Spotify crashing whenever I open my Snapchat and I'm not sure whose side is causing the issue, but it's something to look into.

RNRRT

Roadie

9712 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Android spotify dont show what i listen in activity log facebook

Hi, in PC works great but in Android i cant get what i listen in facebook, i already activated the option in settings "Show on Facebook"

Newbie

Hi, in PC works great but in Android i cant get what i listen in facebook, i already activated the option in settings "Show on Facebook"

330 Views

0 replies

0 likes

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thumbs up and down broken

I have spotify installed on my Samsung s5. It is brand new. I have to continually reinstall spotify because the thumbs up/down will not work. I press it and it flashes green for the time my finger is on it but as soon as I lift my finger it goes away...

Casual Listener

I have spotify installed on my Samsung s5. It is brand new. I have to continually reinstall spotify because the thumbs up/down will not work. I press it and it flashes green for the time my finger is...

pepperacat

Casual Listener

449 Views

1 replies

0 likes

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  • 1 replies
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Help - Spotify premium, music is not downloading.

Hello, I am using spotify premium on the One plus android phone. When saving an artist, and tikking it to play offline, it gives me a "waiting for download" sign. Whatever I try it doesn't work. Is anyone familiar with this sort of thing?

Newbie

Hello,    I am using spotify premium on the One plus android phone. When saving an artist, and tikking it to play offline, it gives me a "waiting for download" sign. Whatever I try it d...

RNRRT

Roadie

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
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spotify suddenly stopped playing right now, is it down?

I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.

Newbie

I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.

meahtenoha

Spotify

343 Views

1 replies

0 likes

  • 343 Views
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Shared songs

if I select song, click on: Share -> Send to -> Select user, the submit button is never enabled. I did the same test on my notebook and there works perfectly. Is this a bug in the app for android?

Newbie

if I select song, click on: Share -> Send to -> Select user, the submit button is never enabled. I did the same test on my notebook and there works perfectly. Is this a bug in the app for andro...

Daniel

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
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Lock Screen picture and controls desynchronized - Android 4.4.4

Hi, im using the last version 2.2.0.636 in an Moto G 2nd - Android 4.4.4. In Lock screen, sometimes, want to change track, press the next button, and play again the same track. Or sometimes... no change album picture, press phone lock button, screen ...

Music Fan

Hi, im using the last version 2.2.0.636 in an Moto G 2nd - Android 4.4.4. In Lock screen, sometimes, want to change track, press the next button, and play again the same track. Or sometimes...&nb...

Daniel

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Android app entirely useless!

You are aware of the ongoing issues, a simple browse of the Android support forum will reveal that. it's hugely disappointing to see there has been no progress. This problem is not going to go away just because you are sticking your fingers in your e...

Regular

You are aware of the ongoing issues, a simple browse of the Android support forum will reveal that. it's hugely disappointing to see there has been no progress. This problem is not going to go away j...

301 Views

0 replies

0 likes

  • 301 Views
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Duplicate Sound

Hi there, so okay this new bug made me make this post. I was listening on the gym some music but suddenly I noticed some strange thing on the music, first I noticed just a interference on the beat, at first I thought it was a problem from my earphone...

Roadie

Hi there, so okay this new bug made me make this post. I was listening on the gym some music but suddenly I noticed some strange thing on the music, first I noticed just a interference on the beat, a...

Abner

Roadie

956 Views

4 replies

0 likes

  • 956 Views
  • 4 replies
  • 0 likes