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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118779 Views

27 replies

4 likes

  • 118779 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239588 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239588 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600490 Views

79 replies

3 likes

  • 600490 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492918 Views

581 replies

42 likes

Account
Free
  • 492918 Views
  • 581 replies
  • 42 likes

Some Sort of Glitch or Bug?

I have the Spotify App for my HTC One S. I am a Premium Member. For some reason, anytime I load the App now, an annoying white screen pops up with the green loading circle. It'll stay up and "loading for about 5-10 seconds and go away. Then about 10-...

Newbie

I have the Spotify App for my HTC One S. I am a Premium Member. For some reason, anytime I load the App now, an annoying white screen pops up with the green loading circle. It'll stay up and "loading...

Daniel

Community Legend

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
  • 0 likes

Can't swipe right to change tracks only left. Is there a fix?

For some reason the Spotify app no longer lets me swipe right to change tracks. I can only swipe left. I can swipe left and right when I do radio but lose the ability on my personal playlist. Is there a fix to this?

Casual Listener

For some reason the Spotify app no longer lets me swipe right to change tracks. I can only swipe left.  I can swipe left and right when I do radio but lose the ability on my personal playlist. ...

3starorion

Casual Listener

1110 Views

2 replies

0 likes

Unlimited
  • 1110 Views
  • 2 replies
  • 0 likes

Won't Stream on anything other than wifi (telstra aus, using ipv4 apns)

As stated above, spotify will only stream on a wifi network, wont recognise my data connection (4g) I have a Galaxy S5 and am with the telstra network in Aus. I Have done lots of searching and have tried many other options (Uninstall, reinstall, wipe...

Casual Listener

As stated above, spotify will only stream on a wifi network, wont recognise my data connection (4g) I have a Galaxy S5 and am with the telstra network in Aus. I Have done lots of searching and have t...

Daniel

Community Legend

1262 Views

1 replies

0 likes

  • 1262 Views
  • 1 replies
  • 0 likes

Terrible sound quality on asus zenfone 4

I have a Asus Zenfone 4 running spotify premium and it has terrible sound quality. I can tell the difference because spotify on my laptop sounds great. I am wondering what is causing this. I am pretty sure it is only a spotify issue. Any advice?

Casual Listener

I have a Asus Zenfone 4 running spotify premium and it has terrible sound quality. I can tell the difference because spotify on my laptop sounds great. I am wondering what is causing this. I am prett...

Daniel

Community Legend

1516 Views

2 replies

0 likes

  • 1516 Views
  • 2 replies
  • 0 likes

Solved!! Nexus 5 Home Screen Widget GONE w/ Android Lollipop 5.1

I've seen posts about people not seeing the lock screen widget, but after a new install with Android 5.1 on my Nexus 5, going into my widgets for my homescreen, the Spotify widget is not in sight. I have uninstalled Spotify and reinstalled thinking t...

Music Fan

I've seen posts about people not seeing the lock screen widget, but after a new install with Android 5.1 on my Nexus 5, going into my widgets for my homescreen, the Spotify widget is not in sight. I ...

Daniel

Community Legend

3470 Views

5 replies

0 likes

  • 3470 Views
  • 5 replies
  • 0 likes

Logging in on my phone shows no songs, and it keeps giving a Facebook pop-up

Hey guys,I recently bought a brand new OnePlus One, and when I log into my Spotify account, I first get a pop-up asking who on Facebook may see the posts Spotify wants to make. I dismiss it, go to settings and turn off the Facebook connection. The po...

Regular

Hey guys, I recently bought a brand new OnePlus One, and when I log into my Spotify account, I first get a pop-up asking who on Facebook may see the posts Spotify wants to make. I dismiss it, go t...

Flamecrest

Regular

829 Views

2 replies

0 likes

mobile app
no songs
  • 829 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for Android (2.3.0)

What's new in this version (2.3.0) New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.

Community Legend

  What's new in this version (2.3.0)   New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.

user-removed

Not applicable

3133 Views

7 replies

0 likes

Android
Release Notes
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  • 7 replies
  • 0 likes

PREMIUM PLAN

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this and keep everything ...please help

Casual Listener

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this an...

Jordi

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Spotify things forever then freezes phone

DescriptionMy spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app. What are the steps you took to get to the error/issue?Sign on to Spotify, then sel...

Newbie

Description My spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app.   What are the steps ...

Daniel

Community Legend

1623 Views

1 replies

1 likes

  • 1623 Views
  • 1 replies
  • 1 likes

How to recover my playlist? (not deleted)

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!!

Newbie

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!! 

Daniel

Community Legend

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Solved!! disappearing play lists

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or response and i'm very dissatisfied and upset.

Casual Listener

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or...

Daniel

Community Legend

1558 Views

5 replies

0 likes

  • 1558 Views
  • 5 replies
  • 0 likes

no longer premiumuser since update

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

Newbie

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

MattSuda

Spotify Star

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Need more idea for Android Wear app.

Hi everyone, We have developed Android Wear app, which supports playing/starting Spotify playlists. We would love to have everyone's opinion on what other features to add (related to Spotify Playlists only) ?Right now, app supports following- listing...

Newbie

Hi everyone,    We have developed Android Wear app, which supports playing/starting Spotify playlists.  We would love to have everyone's opinion on what other features to ...

Marco

Community Legend

1002 Views

1 replies

0 likes

Android
android wear
watch
wear
  • 1002 Views
  • 1 replies
  • 0 likes

Wrong song appearing in playlist on cell phone

I have a problem. I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell phone keeps adding is one that's available on Spotify and n...

Casual Listener

I have a problem.   I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell...

Daniel

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

new to spotify and I'm not happy

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue. I have had premium for a few months and have built some playlists. for the most part, it's been great. what I've noticed though, is that when I remove a son...

Visitor

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue.  I have had premium for a few months and have built some playlists.  for the most part, it's be...

Taylor

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync local files to android anymore

Hi,I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?

Casual Listener

Hi, I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?

Daniel

Community Legend

5741 Views

4 replies

1 likes

  • 5741 Views
  • 4 replies
  • 1 likes

Spotify won't send media information when in background

When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the screen in my car when the Spotify app is in the backgrou...

Newbie

When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the scree...

Daniel

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps crashing on cyanogenmod 11.

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

Newbie

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

marcobaudo

Casual Listener

5959 Views

8 replies

0 likes

  • 5959 Views
  • 8 replies
  • 0 likes

Facebook activity

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Newbie

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

Daniel

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

[Bug] Android shows title for topmost Next Tracks item instead of current playing song from Queue

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from the Queue.

Newbie

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from t...

Daniel

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes