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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6875 Views

0 replies

7 likes

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Delete/Remove from Play Queue confusion

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-dot button) and you're presented with the following: What ...

Casual Listener

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-do...

Rodrigo

Community Legend

519 Views

2 replies

0 likes

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  • 2 replies
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Spotify connect

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Newbie

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Rodrigo

Community Legend

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
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Can sync some local mp3s, but not all

So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed with mutliple different programs that these MP3s are v...

Regular

So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed wit...

Daniel

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

"You're offline" always shown in search tab.

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

Gig Goer

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

orbit_89

Newbie

949 Views

3 replies

0 likes

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Solved!! Ford Sync applink help

Hello all,I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app open but nothing is working.Thanks in advance for any hel...

Casual Listener

Hello all, I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app op...

DukesDad

Newbie

95833 Views

20 replies

1 likes

sync ford focus applink
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spotify crashes when using 3g connection

Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all my apps are working just fine: youtube,my browser,my o...

Casual Listener

Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all m...

Daniel

Community Legend

622 Views

6 replies

0 likes

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Solved!! Android Lollipop - Lock Screen Controls Not Available

Hi, After upgrading to Android Lollipop the lock screen controls are no longer available unless notifications with sensitive information are enabled. This effects all applications so obviously isn't a preferred option. Unless this is enabled the lock...

Casual Listener

Hi,   After upgrading to Android Lollipop the lock screen controls are no longer available unless notifications with sensitive information are enabled.  This effects all applicatio...

juanignaciososa

Regular

153250 Views

83 replies

20 likes

  • 153250 Views
  • 83 replies
  • 20 likes

Casting Music

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on Sonos and Bluetooth devices.

Casual Listener

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on ...

Carina

Community Legend

859 Views

3 replies

0 likes

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offline

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys could help me with this would be my carrier T-Mobile...

Newbie

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys c...

MichaelW

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Xperia Z3 Compact and saving to Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card

Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working. I have formatted the card via the phone, cleared the cache/data from Spot...

Music Fan

Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working.   I have...

Daniel

Community Legend

892 Views

1 replies

0 likes

evo
Samsung
sd card
sdhc
Xperia
z3 compact
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Some of my local files doesnt sync to my phone

Hello! I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync. I put the songs in a list on my computer then i download the playlist on my phone as i am connected to the same wifi-network on bo...

Casual Listener

Hello!   I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync.   I put the songs in a list on my computer then i download ...

Daniel

Community Legend

1199 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Remove downloaded music on mobile

When you choose to make an offline playlist only available online again, does it automatically remove the music files it had to download on the mobile? I've recently found I'm running out of space on my mobile and about 2/3 of my space is taken up by...

Casual Listener

When you choose to make an offline playlist only available online again, does it automatically remove the music files it had to download on the mobile?     I've recently found...

user-removed

Not applicable

163626 Views

19 replies

0 likes

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Solved!! cant download spotify

Hello I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 Thanks in advance

Newbie

Hello   I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 &nbsp...

Daniel

Community Legend

574 Views

1 replies

0 likes

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  • 1 replies
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possible fix for htc one m8 users on tmobile

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been working steady

Newbie

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been...

384 Views

0 replies

0 likes

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Spotify runs background processes when app is closed

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no notifications coming in, nor do not have any Spotify widgets activ...

Gig Goer

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background.   I have Spotify's Offline mode enabled, so there are no ...

pantadeusz

Regular

18318 Views

6 replies

3 likes

Android
background
battery drain
Lollipop
processes
  • 18318 Views
  • 6 replies
  • 3 likes

I don't have the option to 2G/3G download

How can i download i don't have the 2G 3G option and i just signed up for the premium account

Newbie

How can i download i don't have the 2G 3G option and i just signed up for the premium account

Daniel

Community Legend

418 Views

1 replies

0 likes

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  • 0 likes

Spotify doesn't open properly and I only see the spotify logo in the left corner

DescriptionSince a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed completely over the taskmanager) I only see the logo ...

Regular

Description Since a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed ...

Daniel

Community Legend

5474 Views

11 replies

1 likes

  • 5474 Views
  • 11 replies
  • 1 likes

Data file keeps growing

Hello , On my android i have a few playlist that i can use offline. The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB. Its all spotify data because i only use my sd card for spotify. I see somtimes that the app download ...

Roadie

Hello ,   On my android i have a few playlist that i can use offline.   The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB.   Its all spotify...

thai2000

Roadie

1714 Views

8 replies

0 likes

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Big delay between minimising Spotify and the music controls appearing in the notification shade?

Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't have this issue - the controls appear literally starig...

Roadie

Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't hav...

Amarro

Community Legend

634 Views

2 replies

0 likes

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  • 2 replies
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Song found on desktop but not app

Hi,I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8).Upon further inspection I found that the song wasn't showing up at all, even when I specifically ...

Casual Listener

Hi, I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8). Upon further inspection I found that t...

Daniel

Community Legend

1942 Views

5 replies

0 likes

  • 1942 Views
  • 5 replies
  • 0 likes