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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6899 Views

0 replies

7 likes

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No internet connection

I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...

Casual Listener

I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...

Eli

Roadie

544 Views

4 replies

0 likes

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android internet off line problem fixed

Add a new apn to fix the problem:http://support.t-mobile.com/docs/DOC-10361#networkIt works. Good luck!

Casual Listener

Add a new apn to fix the problem: http://support.t-mobile.com/docs/DOC-10361#network It works. Good luck!

Daniel

Community Legend

395 Views

1 replies

1 likes

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Solved!! Application autoruns when I listen music on my computer

Hi! I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that shows which song is playing and it even stops sometimes the playin...

Casual Listener

Hi!   I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that sh...

Swoley

Casual Listener

890 Views

6 replies

0 likes

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Solved!!Superuser Contribution Mobile app skipping songs/ albums

Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit Shuffle Play. Updated two days ago and no change. V ...

Casual Listener

Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit S...

Susan_GP

Moderator

7086 Views

6 replies

0 likes

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Songs only play for second and then pause

Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still has the issue except now i have to download my offl...

Casual Listener

Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still ...

Daniel

Community Legend

4656 Views

5 replies

0 likes

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When clicking on a song, nothing happens

Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available. Then I upgraded to a premium 7-day trial and now the songs will play when I click on them. D...

Newbie

Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available.   Then I upgraded to a premium 7...

Amarro

Community Legend

2015 Views

1 replies

0 likes

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How do I stop Spotify from sending me notification?

Hello, Nexus 7 2013 premium user here. Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song doesn't seems to be in any of my playlist, so I see this as spam. I alre...

Casual Listener

Hello,   Nexus 7 2013 premium user here.   Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song...

hwa107

Casual Listener

4135 Views

3 replies

1 likes

Premium
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lg g3 5.0 - can't see any UI after install

Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstall, delete data and folder from android folder, still nothin...

Newbie

Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstal...

hidfalk

Newbie

1156 Views

2 replies

0 likes

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[Bug] BlueTooth Track Information Incorrect When Play Starts Via BlueTooth

I've noticed an issue with the BlueTooth track information when using my phone in my car. If I have my car start Spotify playback, Spotify wil play from the correct song / position. It will send the track information for this song. However, as it con...

Regular

I've noticed an issue with the BlueTooth track information when using my phone in my car.   If I have my car start Spotify playback, Spotify wil play from the correct song / position. It wil...

Daniel

Community Legend

2049 Views

2 replies

0 likes

bug
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Solved!! Premium + Z3 dual = impossible to download playlist

I have sony z3 dual. I go to setting>sync phone and choose to enable it. If I switch available offline in playlist they told me enable internet connection. I have internet connection on and it's also possible to stream playlist. What do you think? Th...

Casual Listener

I have sony z3 dual. I go to setting>sync phone and choose to enable it. If I switch available offline in playlist they told me enable internet connection. I have internet connection on and ...

user-removed

Not applicable

1666 Views

7 replies

0 likes

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Spotify logging out Automatically on Android 5.0

Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking of cancelling my subscription and going with Google'...

Casual Listener

Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking o...

kartikb

Casual Listener

978 Views

3 replies

0 likes

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Solved!! Samsung phone not syncing whatsoever to laptop

I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa, and newly added local files from the past four to ...

Regular

I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa,...

BlueMilotic

Regular

864 Views

3 replies

0 likes

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Spotify crashes on my samsung GS5. it wont even load.

Can someone help me figure out why spotify will not work at all. I have erased all traces of spotify on my phone and SD card, re installed but still same issue...... I'm at a loss!!!

Newbie

Can someone help me figure out why spotify will not work at all. I have erased all traces of spotify on my phone and SD card, re installed but still same issue...... I'm at a loss!!!

1260085297

Regular

506 Views

3 replies

0 likes

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Can't see now playing song

On Samsung S4. I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect. It shows that music is playing to the speakers at the bottom of the screen, but usually it shows what's playing (can I can pause/skip from here...

Casual Listener

On Samsung S4.   I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect.    It shows that music is playing to the speakers at the bottom of the ...

brighaus

Newbie

1855 Views

3 replies

0 likes

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Solved!! [nexus 5 - lollipop] music controls on lock screen missing

ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with the notification, which is kinda of messy to do it.

Casual Listener

ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with ...

suveck

Regular

63483 Views

12 replies

1 likes

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Solved!! Auto download when connected to Wi-Fi

Hi, My Spotiify settings are set to restrict download of offline playlists to Wi-Fi only. Even though all myoffline playlists are already downloaded Spotify now and then starts to download music when connected to Wi-Fi. Since it's not possible to see...

Regular

Hi, My Spotiify settings are set to restrict download of offline playlists to Wi-Fi only. Even though all myoffline playlists are already downloaded Spotify now and then starts to download m...

goldmanjessica

Newbie

5605 Views

4 replies

0 likes

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Solved!! Can't Sync Local Files

Hey Spotify-Community, I know I'm not the first with this problem but every solution that helped the other people didn't worked for me. My Device: Moto G 2nd Generation, Spotify Version 1.7.0.830 I tried to sync some local files but it didn't work. N...

Casual Listener

Hey Spotify-Community,   I know I'm not the first with this problem but every solution that helped the other people didn't worked for me.   My Device: Moto G 2nd Generation, Spotify...

Daniel

Community Legend

659 Views

5 replies

0 likes

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activity feed only shows MY activity in Android

I have spotify free on my Samsung Galaxy but the activity tab only shows my own activity?? Should it show my friends activity ?

Visitor

I have spotify free on my Samsung Galaxy but the activity tab only shows my own activity??   Should it show my friends activity ?

user-removed

Not applicable

587 Views

2 replies

0 likes

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Solved!! Tablet Mode on Nexus 7 - 2013 model

I'm looking to buy the 2013 model of the Nexus 7. Can someone confirm if Spotify tablet mode works on it (not rooted)? Thanks. --Greg

Regular

I'm looking to buy the 2013 model of the Nexus 7.  Can someone confirm if Spotify tablet mode works on it (not rooted)?  Thanks.   --Greg

gkurr

Regular

826 Views

2 replies

0 likes

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Spotify on Galaxy G3: Offline music - stop auto download, how to organize, delete

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not sure how), very slow - it took overnight to down load...

Newbie

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not su...

Daniel

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes