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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397818 Views

547 replies

35 likes

Account
Free
  • 397818 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8522 Views

0 replies

7 likes

  • 8522 Views
  • 0 replies
  • 7 likes

Local files won't play

So, for the last week or so, my spotify (premium) has been stopping playing the songs I have. Since Spotify doesn't have the files on their end, my local files are downloaded to the playlist. After each song ends, it stops the playlist and won't cont...

Gig Goer

So, for the last week or so, my spotify (premium) has been stopping playing the songs I have. Since Spotify doesn't have the files on their end, my local files are downloaded to the playlist. After ...

Daniel

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!! App hang/restart

I'm having some issues with my android spotify app... especially on the radio function. More and more frequently, the app seems to time out, so the widget will not show what is playing, the app itself will black out, and is generally running slow. Do...

Roadie

I'm having some issues with my android spotify app... especially on the radio function. More and more frequently, the app seems to time out, so the widget will not show what is playing, the app itsel...

DannyFL

Roadie

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes

Incorrect song, or no song, plays from search results containing local files

=== START OF TEMPLATE === Description Incorrect song, or no song, plays from search results containing local files. If a song is played, the played song is on a row offset by the number of local files returned at the top of the results. What are the ...

Regular

=== START OF TEMPLATE ===   Description Incorrect song, or no song, plays from search results containing local files. If a song is played, the played song is on a row offset by the number ...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

Solved!! Updated spotify but my music desapeared

I'm new and had almost 800 music and will be time consuming to download them all again, what should i do?

Casual Listener

I'm new and had almost 800 music and will be time consuming to download them all again, what should i do?

MattSuda

Spotify Star

897 Views

4 replies

0 likes

  • 897 Views
  • 4 replies
  • 0 likes

Clean reinstall &SD card

I think I might have to do a clean reinstall of the spotify app on my samsung because, since downloading an album for offline use, it and some of my other albums have stopped playing properly in that at the end of one song, the next doesnt start up. ...

Community Legend

I think I might have to do a clean reinstall of the spotify app on my samsung because, since downloading an album for offline use, it and some of my other albums have stopped playing properly in that...

Daniel

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

App eating up tons of mobile data?

Just listened to 2 hours of streaming music and the app ate up 500mb of data??I'm on version 2.2.0.636. I'm connected with AT&T LTE network. It's set to "normal" quality and download over cell networks is disabled.At the ~96kbps that is supposed to b...

Regular

Just listened to 2 hours of streaming music and the app ate up 500mb of data?? I'm on version 2.2.0.636. I'm connected with AT&T LTE network. It's set to "normal" quality and download over ...

Daniel

Community Legend

1158 Views

7 replies

0 likes

  • 1158 Views
  • 7 replies
  • 0 likes

HELP

I just signed up for the Spotify Student premium account and it has not gone through on my phone app.

Casual Listener

I just signed up for the Spotify Student premium account and it has not gone through on my phone app.

Daniel

Community Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Spotify closes automatically

Hi, My spotify closes automatically after a short while. It happens with my headset when i m not doing anything else or when i have it connected to an aux cable in the car so i can use it as music and as navigation. I have a LG G2. Can somebody tell ...

Casual Listener

Hi,   My spotify closes automatically after a short while. It happens with my headset when i m not doing anything else or when i have it connected to an aux cable in the car so i can use it ...

Daniel

Community Legend

1492 Views

1 replies

0 likes

  • 1492 Views
  • 1 replies
  • 0 likes

How can I get Spotify to work with older android phones?

Hi! I have an older LG Optimus Dynamic phone. When I install Spotify and try to open it says that Spotify is incompatible with my version of Android and it won't open or run. Is there any workaround for this issue that will allow me to run Spotify on...

Newbie

Hi! I have an older LG Optimus Dynamic phone. When I install Spotify and try to open it says that Spotify is incompatible with my version of Android and it won't open or run. Is there any workarou...

Daniel

Community Legend

4744 Views

1 replies

2 likes

  • 4744 Views
  • 1 replies
  • 2 likes

Solved!! SOS when I change of country Spotify doesn't let me sign in

I am from Argentina and everytime I go to another country Spotify automatically logs me out and doesn't let me sign in. It is the 3rd time that this happens to me. Here's what happened: I've trip from my country to Europe (London, Edinburgh and Franc...

Regular

I am from Argentina and everytime I go to another country Spotify automatically logs me out and doesn't let me sign in. It is the 3rd time that this happens to me. Here's what happened: I've trip fro...

Pete

Roadie

1272 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Kein Ton im offline-modus bei manchen Liedern

hey, wenn ich bei Spotify Alben herunterladen lassen möchte, lädt es komplette Alben manchmal innerhalb einer Sekunde herunter und speichert diese als "verfügbar im offline-modus". Bin ich jetzt aber im offline-modus, laufen die Lieder einfach ohne T...

Casual Listener

hey, wenn ich bei Spotify Alben herunterladen lassen möchte, lädt es komplette Alben manchmal innerhalb einer Sekunde herunter und speichert diese als "verfügbar im offline-modus". Bin ich jetzt ab...

hellspeace_

Casual Listener

825 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

spotify linking tracks when synced

Hi When i sync my playlists to my android phone local files get linked to the spotify database. I dont want my local files linked. Can this be turned off anyway? As itis screwing up my last.fm scrobbles.

Roadie

Hi   When i sync my playlists to my android phone local files get linked to the spotify database. I dont want my local files linked. Can this be turned off anyway? As itis screwing up my las...

Asteroid_Alan

Roadie

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Chat messages not showing on android device

So i'm having problems with the messaging on Spotify, on my computer I have no problem to show the conversation and send texts and share music, but on my android phone (Samsung Galaxy S5), the inbox is empty, please let me know if you have an answer ...

Casual Listener

So i'm having problems with the messaging on Spotify, on my computer I have no problem to show the conversation and send texts and share music, but on my android phone (Samsung Galaxy S5), the inbox ...

MattSuda

Spotify Star

1073 Views

1 replies

1 likes

Android
Chat
Messaging
  • 1073 Views
  • 1 replies
  • 1 likes

Please help facebook account wont unlink from account

My stupid little brother has used my face book account for his spotify how do I unlink the account?

Newbie

My stupid little brother has used my face book account for his spotify how do I unlink the account?

MattSuda

Spotify Star

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Solved!! off-line notification

My wife uses my account when she cleans and sometimes she tries to use it when I am. Is there a way to tell if a user is off-line? If I know she is off-line then I can still listen at work.

Regular

My wife uses my account when she cleans and sometimes she tries to use it when I am. Is there a way to tell if a user is off-line? If I know she is off-line then I can still listen at work.

Taylor

Community Legend

1152 Views

6 replies

0 likes

  • 1152 Views
  • 6 replies
  • 0 likes

Music stored on pc doesnt dowload on android

Hi there.So i have spotify premium, and i already sync the songs of my preferences that are on spotify.The catch is that the songs that i have on my pc (and that spotify already tracked on) cannot be sync to be heard offline on my android device ( Mo...

Newbie

Hi there. So i have spotify premium, and i already sync the songs of my preferences that are on spotify. The catch is that the songs that i have on my pc (and that spotify already tracked on) c...

bean420

Music Fan

1195 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Connect: Adjusting volume let it go to maximum

Hi, I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3) If I start playing music on the Receiver using the Android App everything starts Ok. But as soon whe...

Casual Listener

Hi,   I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3)   If I start playing mus...

camillo75

Community Legend

1583 Views

3 replies

5 likes

  • 1583 Views
  • 3 replies
  • 5 likes

Bild einer playlist ändern

Wie kann man das Bild einer spotifyplaylist ändern??

Newbie

Wie kann man das Bild einer spotifyplaylist ändern??

MichaelW

Community Legend

10527 Views

1 replies

0 likes

  • 10527 Views
  • 1 replies
  • 0 likes

My from login is diferent

Im try to login in my account of spotify using facebook and get error my from is diferent of my last login, and is the same, Uruguay, how fix it?

Newbie

Im try to login in my account of spotify using facebook and get error my from is diferent of my last login, and is the same, Uruguay, how fix it?

MattSuda

Spotify Star

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes