Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194409 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535586 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439018 Views
565 replies
37 likes
Hi guys, I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days. Description & Steps taken to get issue When I go to settings and click the 'Offline Mode' button, it does not appear to regis...
Hi guys, I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days. Description & Steps taken to get issue &...
Casual Listener
3150 Views
1 replies
3 likes
Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every time i want to skip or change a song. Cheers
Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every t...
Newbie
2172 Views
6 replies
0 likes
It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting.When I install an apk version 0.7 from an older backup it is working.Is it possible to get some older versions from you to check which...
It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting. When I install an apk version 0.7 from an older backup it is working. Is it po...
Community Legend
778 Views
1 replies
0 likes
Hi, I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline available" on my mobile (Nexus 5) within the application. I was a...
Hi, I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline ava...
Community Legend
443 Views
1 replies
0 likes
Hello, Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the sync. I click once on the playlist box to check it in but the mar...
Hello, Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the syn...
Casual Listener
688 Views
2 replies
0 likes
Hi, i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (i have premium) and when i do get a phone call which is a lot i ...
Hi, i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (...
Community Legend
2368 Views
3 replies
2 likes
Hi! I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my girlfriend does in her nexus. We both haven't the premium versio...
Hi! I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my gir...
Casual Listener
1967 Views
4 replies
0 likes
Seems as though the spotify software is losing It's quality,I get frequent glitches/weird audio abnormalities.So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I open the app in my phone to see that offline mode has been desel...
Seems as though the spotify software is losing It's quality,I get frequent glitches/weird audio abnormalities. So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I ope...
Community Legend
882 Views
4 replies
1 likes
this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884 I am trying to login back to the same account it keep link me to a brand new account that signed in with FB and this account is totally fresh and new. I...
this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884 I am trying to login back to the same account it keep link me to a brand new acc...
Regular
1335 Views
9 replies
0 likes
seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song
seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song
Roadie
11318 Views
2 replies
0 likes
I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox.I signed in and out five times. I uninstalled the app three tim...
I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox. I signed...
Community Legend
506 Views
2 replies
0 likes
I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an playlists it didn't load. And if I try using the me...
I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an ...
Community Legend
600 Views
4 replies
0 likes
Hello everybody, First sorry for my english! i started to use spotify premium a few days ago, before that i was using it on desktop with free version my problem is these 2 apps spotify and facebook associated with each other, this is where my problem...
Hello everybody, First sorry for my english! i started to use spotify premium a few days ago, before that i was using it on desktop with free version my problem is th...
Community Legend
383 Views
1 replies
0 likes
I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium.But I get no shuffle playlist button, all I get is the upgrade to premium popup, all I want is to listen wit...
I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium. But I get no shuffle playlist button, all I get is th...
Regular
2094 Views
11 replies
0 likes
Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "show available devices", but nothing happens when I...
Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "...
Community Legend
564 Views
1 replies
0 likes
hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250. I am able to play tuneIn radio, amazon music, music from my phone via the speakers, however, Spotify plays only on the phone, not thru speakers. Talked to sAmsung, and they tell me it is Spoti...
hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250. I am able to play tuneIn radio, amazon music, music from my phone via the speakers, however, Spotify plays only on the phone, not...
537 Views
0 replies
0 likes
Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable. The problem is: when using the Android app, skipping a song caused the volume to go 100% every t...
Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable. The problem is: when using the And...
579 Views
0 replies
0 likes
Greetings everyone. I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I couldn't fix it. Randomly pauses the songs after they have be...
Greetings everyone. I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I...
Regular
4853 Views
11 replies
2 likes
Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone. Using the 'delete cache' button in Settings in the Spofity app obviously does not work. My attempt to manually delete this folder ...
Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone. Using the 'delete cache' button in Settings in the Spofity app obvio...
Casual Listener
17439 Views
4 replies
6 likes
Bueno el problema es que en mi propia Playlist no me cambia de cancion solo osea termina la cancion y no cambia a la siguiente en el celular(Moto G2) y en la compu si AYUDA PORFA!
Bueno el problema es que en mi propia Playlist no me cambia de cancion solo osea termina la cancion y no cambia a la siguiente en el celular(Moto G2) y en la compu si AYUDA PORFA!
Community Legend
3222 Views
5 replies
0 likes
