Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375449 Views

541 replies

34 likes

Account
Free
  • 375449 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Clean reinstall &SD card

I think I might have to do a clean reinstall of the spotify app on my samsung because, since downloading an album for offline use, it and some of my other albums have stopped playing properly in that at the end of one song, the next doesnt start up. ...

Community Legend

I think I might have to do a clean reinstall of the spotify app on my samsung because, since downloading an album for offline use, it and some of my other albums have stopped playing properly in that...

Daniel

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

App eating up tons of mobile data?

Just listened to 2 hours of streaming music and the app ate up 500mb of data??I'm on version 2.2.0.636. I'm connected with AT&T LTE network. It's set to "normal" quality and download over cell networks is disabled.At the ~96kbps that is supposed to b...

Regular

Just listened to 2 hours of streaming music and the app ate up 500mb of data?? I'm on version 2.2.0.636. I'm connected with AT&T LTE network. It's set to "normal" quality and download over ...

Daniel

Community Legend

1097 Views

7 replies

0 likes

  • 1097 Views
  • 7 replies
  • 0 likes

HELP

I just signed up for the Spotify Student premium account and it has not gone through on my phone app.

Casual Listener

I just signed up for the Spotify Student premium account and it has not gone through on my phone app.

Daniel

Community Legend

497 Views

3 replies

0 likes

  • 497 Views
  • 3 replies
  • 0 likes

Spotify closes automatically

Hi, My spotify closes automatically after a short while. It happens with my headset when i m not doing anything else or when i have it connected to an aux cable in the car so i can use it as music and as navigation. I have a LG G2. Can somebody tell ...

Casual Listener

Hi,   My spotify closes automatically after a short while. It happens with my headset when i m not doing anything else or when i have it connected to an aux cable in the car so i can use it ...

Daniel

Community Legend

1467 Views

1 replies

0 likes

  • 1467 Views
  • 1 replies
  • 0 likes

How can I get Spotify to work with older android phones?

Hi! I have an older LG Optimus Dynamic phone. When I install Spotify and try to open it says that Spotify is incompatible with my version of Android and it won't open or run. Is there any workaround for this issue that will allow me to run Spotify on...

Newbie

Hi! I have an older LG Optimus Dynamic phone. When I install Spotify and try to open it says that Spotify is incompatible with my version of Android and it won't open or run. Is there any workarou...

Daniel

Community Legend

4681 Views

1 replies

2 likes

  • 4681 Views
  • 1 replies
  • 2 likes

Solved!! SOS when I change of country Spotify doesn't let me sign in

I am from Argentina and everytime I go to another country Spotify automatically logs me out and doesn't let me sign in. It is the 3rd time that this happens to me. Here's what happened: I've trip from my country to Europe (London, Edinburgh and Franc...

Regular

I am from Argentina and everytime I go to another country Spotify automatically logs me out and doesn't let me sign in. It is the 3rd time that this happens to me. Here's what happened: I've trip fro...

Pete

Roadie

1208 Views

6 replies

0 likes

  • 1208 Views
  • 6 replies
  • 0 likes

Kein Ton im offline-modus bei manchen Liedern

hey, wenn ich bei Spotify Alben herunterladen lassen möchte, lädt es komplette Alben manchmal innerhalb einer Sekunde herunter und speichert diese als "verfügbar im offline-modus". Bin ich jetzt aber im offline-modus, laufen die Lieder einfach ohne T...

Casual Listener

hey, wenn ich bei Spotify Alben herunterladen lassen möchte, lädt es komplette Alben manchmal innerhalb einer Sekunde herunter und speichert diese als "verfügbar im offline-modus". Bin ich jetzt ab...

hellspeace_

Casual Listener

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

spotify linking tracks when synced

Hi When i sync my playlists to my android phone local files get linked to the spotify database. I dont want my local files linked. Can this be turned off anyway? As itis screwing up my last.fm scrobbles.

Roadie

Hi   When i sync my playlists to my android phone local files get linked to the spotify database. I dont want my local files linked. Can this be turned off anyway? As itis screwing up my las...

Asteroid_Alan

Roadie

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Chat messages not showing on android device

So i'm having problems with the messaging on Spotify, on my computer I have no problem to show the conversation and send texts and share music, but on my android phone (Samsung Galaxy S5), the inbox is empty, please let me know if you have an answer ...

Casual Listener

So i'm having problems with the messaging on Spotify, on my computer I have no problem to show the conversation and send texts and share music, but on my android phone (Samsung Galaxy S5), the inbox ...

MattSuda

Spotify Star

1028 Views

1 replies

1 likes

Android
Chat
Messaging
  • 1028 Views
  • 1 replies
  • 1 likes

Please help facebook account wont unlink from account

My stupid little brother has used my face book account for his spotify how do I unlink the account?

Newbie

My stupid little brother has used my face book account for his spotify how do I unlink the account?

MattSuda

Spotify Star

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Solved!! off-line notification

My wife uses my account when she cleans and sometimes she tries to use it when I am. Is there a way to tell if a user is off-line? If I know she is off-line then I can still listen at work.

Regular

My wife uses my account when she cleans and sometimes she tries to use it when I am. Is there a way to tell if a user is off-line? If I know she is off-line then I can still listen at work.

Taylor

Community Legend

1056 Views

6 replies

0 likes

  • 1056 Views
  • 6 replies
  • 0 likes

Music stored on pc doesnt dowload on android

Hi there.So i have spotify premium, and i already sync the songs of my preferences that are on spotify.The catch is that the songs that i have on my pc (and that spotify already tracked on) cannot be sync to be heard offline on my android device ( Mo...

Newbie

Hi there. So i have spotify premium, and i already sync the songs of my preferences that are on spotify. The catch is that the songs that i have on my pc (and that spotify already tracked on) c...

bean420

Music Fan

1135 Views

2 replies

0 likes

  • 1135 Views
  • 2 replies
  • 0 likes

Spotify Connect: Adjusting volume let it go to maximum

Hi, I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3) If I start playing music on the Receiver using the Android App everything starts Ok. But as soon whe...

Casual Listener

Hi,   I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3)   If I start playing mus...

camillo75

Community Legend

1527 Views

3 replies

5 likes

  • 1527 Views
  • 3 replies
  • 5 likes

Bild einer playlist ändern

Wie kann man das Bild einer spotifyplaylist ändern??

Newbie

Wie kann man das Bild einer spotifyplaylist ändern??

MichaelW

Community Legend

10508 Views

1 replies

0 likes

  • 10508 Views
  • 1 replies
  • 0 likes

My from login is diferent

Im try to login in my account of spotify using facebook and get error my from is diferent of my last login, and is the same, Uruguay, how fix it?

Newbie

Im try to login in my account of spotify using facebook and get error my from is diferent of my last login, and is the same, Uruguay, how fix it?

MattSuda

Spotify Star

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Bug spotify in lenovo s660

Hi, i bought recently a lenovo s660, it's a great phone, but spotify have some troubles, playlist with only spotify music work perfect, but my music syncronized on any list stops when the song finish, if any one have the solution o can tell me how to...

Newbie

Hi, i bought recently a lenovo s660, it's a great phone, but spotify have some troubles, playlist with only spotify music work perfect, but my music syncronized on any list stops when the song finish...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Solved!! Local Files can't sync to Spotify on mobile

Hi, I know this has been asked before, but when i add a playlist of only local tracks on my computer and(Via the same wifi) try to download the playlist on my phone, the download runs for like a second and then poof - like nothing every happened. Has...

Visitor

Hi,   I know this has been asked before, but when i add a playlist of only local tracks on my computer and(Via the same wifi) try to download the playlist on my phone, the download runs for ...

user-removed

Not applicable

2314 Views

5 replies

0 likes

  • 2314 Views
  • 5 replies
  • 0 likes

That "Connect" feature again, leaving Spotify unless it's possible to "disconnect" connect, help!

Hi Seems like this is still an issue and I can't disconnect my droid from my PC etc. I simply hate this feature, my phone is not my PC and vice versa. This is so irritating that I can't use spotify atm, any solution? Thank you.

Casual Listener

Hi   Seems like this is still an issue and I can't disconnect my droid from my PC etc. I simply hate this feature, my phone is not my PC and vice versa.   This is so irritating that...

Taylor

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify doesn't load synced playlists.

Spotify won't load a playlist for me even though it's synced offline. All other playlists works but not my main with about 1050 songs in it. I got a lot of space to go on the phone so that shouldn't be a problem and the other playlists I got are most...

Regular

Spotify won't load a playlist for me even though it's synced offline. All other playlists works but not my main with about 1050 songs in it. I got a lot of space to go on the phone so that shouldn't ...

FoXz

Regular

1359 Views

6 replies

0 likes

  • 1359 Views
  • 6 replies
  • 0 likes