Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194167 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535376 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438718 Views
565 replies
37 likes
Hi I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with "x" button in lockscreen, stop button on Spotify app, closing...
Hi I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with...
Regular
3430 Views
5 replies
0 likes
Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diesen beispielsweise auf einen USB stick ziehe und mein Han...
Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diese...
315 Views
0 replies
0 likes
Hi everyone, Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wanted to search for another band to add to the list, and play a...
Hi everyone, Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wa...
643 Views
0 replies
0 likes
Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is like it has never started. no songs are available offl...
Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is l...
636 Views
0 replies
0 likes
I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm canceling. This is ridiculousness!
I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm can...
Newbie
856 Views
2 replies
0 likes
Since a week or so Spotify is trying to post to facebook all the time. Happens every 5 sec. I login via spotify user account, not via facebook. Spotify also forces the option to post to facebook on. I cannot disable it. This makes the software totall...
Since a week or so Spotify is trying to post to facebook all the time. Happens every 5 sec. I login via spotify user account, not via facebook. Spotify also forces the option to post to facebook on. ...
Casual Listener
609 Views
2 replies
0 likes
why is the equalizer in android in the menue and not directly over the player controlled?
why is the equalizer in android in the menue and not directly over the player controlled?
388 Views
0 replies
0 likes
Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous. Here is how to reproduce the bug in the Android app: - Click Radios - Click ((+)) to create a new radio - Search for a song, for example St...
Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous. Here is how to reproduce the bug in the Android app: - Click ...
Roadie
1368 Views
6 replies
0 likes
GuysThe option to turn on/off the download over mobile network is really not clear in portuguese.. It says "sincronizar pelo celular" (sync for cellphone/smartphone). It doesn't mean what it should, it should be something like "sincronizar pela rede ...
Guys The option to turn on/off the download over mobile network is really not clear in portuguese.. It says "sincronizar pelo celular" (sync for cellphone/smartphone). It doesn't mean what it shou...
Spotify Star
759 Views
1 replies
0 likes
Hello, I've noticed weird behavior of shuffle when you're playing selection of tracks from playlist. Here's how to reproduce it: - select random playlist - 'scroll' up to see the 'Filter' bar - enter some filtering criteria - select 'Shuffle play' - ...
Hello, I've noticed weird behavior of shuffle when you're playing selection of tracks from playlist. Here's how to reproduce it: - select random playlist - 'scroll' up to see the 'Filter' ...
Casual Listener
2613 Views
7 replies
0 likes
I have 2.5 GB of offline music on my sdcard. I had to do a factory reset and spotify does not see this music after I resintalled it? Any chance of getting spotify to relocate it? thanks
I have 2.5 GB of offline music on my sdcard. I had to do a factory reset and spotify does not see this music after I resintalled it? Any chance of getting spotify to relocate it? ...
Casual Listener
525 Views
1 replies
0 likes
I have searched and read a lot of articles on the community that are about this problem, but no one has been able to provide me with a fix yet. When I import a song to my spotify on my PC and sync it to my HTC One M8, or any other device I own, the a...
I have searched and read a lot of articles on the community that are about this problem, but no one has been able to provide me with a fix yet. When I import a song to my spotify on my PC and sync it...
558 Views
0 replies
1 likes
i have an android pad that i connect to my stereo via the headphone jack. i start the music then go into a different room and control with my android phone. if i change playlists, the music changes as expected. However, when I want to insert a song i...
i have an android pad that i connect to my stereo via the headphone jack. i start the music then go into a different room and control with my android phone. if i change playlists, the mus...
Community Legend
625 Views
1 replies
0 likes
Hi, I'd be grateful for some help re a problem. I am a user of spotify, currently still have it playing on my mac (no problem). However, I have been using it via bluetooth (logitech audio adapter) through a hifi into speakers without any problems unt...
Hi, I'd be grateful for some help re a problem. I am a user of spotify, currently still have it playing on my mac (no problem). However, I have been using it via bluetooth (logitech audio...
475 Views
0 replies
0 likes
Hey everbody! Got a samsung galaxy s4 mini and a samsung galaxy tab 4 8.0. Same Account (connected via Facebook), same spotify versions, tried emptying the cache, logging off and on again, nothing seems to help. The problem is whenever I create a pla...
Hey everbody! Got a samsung galaxy s4 mini and a samsung galaxy tab 4 8.0. Same Account (connected via Facebook), same spotify versions, tried emptying the cache, logging off and on agai...
Casual Listener
1176 Views
3 replies
0 likes
I have had this problem for about a week now. After playing local songs, spotify wont automatically go to the next song, and the non-local songs all get a huge distortion the first 4-5 seconds of playing... but only when I select that song to be play...
I have had this problem for about a week now. After playing local songs, spotify wont automatically go to the next song, and the non-local songs all get a huge distortion the first 4-5 seconds of pla...
310 Views
0 replies
0 likes
Several times in the past few weeks I have gone to play a tune via my phone whilst not in signal area only to find the 1800 songs I have downloaded locally to my device are gone. Yes, this is a great feature for £9.99 or whatever it is a month, but n...
Several times in the past few weeks I have gone to play a tune via my phone whilst not in signal area only to find the 1800 songs I have downloaded locally to my device are gone. Yes, this is a great...
Casual Listener
467 Views
2 replies
0 likes
Spotify stops after tracking with endomondo for exact 1 km. Spotify is not crashing it just stops playing. If Spotify is restarted then it will keep running e.g. the fault will not reappear at 2 km etc. I'm using a HTC One (M8) with Android 5.0 Lolli...
Spotify stops after tracking with endomondo for exact 1 km. Spotify is not crashing it just stops playing. If Spotify is restarted then it will keep running e.g. the fault will not reappear at 2 km e...
Casual Listener
2282 Views
5 replies
1 likes
Dear reader, When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available. I tried reinstalling spotify but the only thing what happened was that the 300 songs on my mobi...
Dear reader, When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available. I tried reinstalling s...
Casual Listener
2261 Views
7 replies
0 likes
I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old phone... It just goes to a black screen. How can I ...
I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old ...
514 Views
0 replies
0 likes
