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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111323 Views

26 replies

3 likes

  • 111323 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223928 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223928 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581185 Views

79 replies

3 likes

  • 581185 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478447 Views

577 replies

40 likes

Account
Free
  • 478447 Views
  • 577 replies
  • 40 likes

Solved!! Help! I cant get my premium!

(SWE) Jag har köpt ett presentkort på pressbyrån igår och kan inte få det aktiverat. Jag tryckte in koden i mobilen och det stod att det ska skickas ett kvitto till min mail och att det är aktiverat etc. Men inget har kommit till mailen och inget är ...

Casual Listener

(SWE) Jag har köpt ett presentkort på pressbyrån igår och kan inte få det aktiverat. Jag tryckte in koden i mobilen och det stod att det ska skickas ett kvitto till min mail och att det är aktivera...

Jordi

Community Legend

1024 Views

5 replies

0 likes

  • 1024 Views
  • 5 replies
  • 0 likes

connect doesnt find my roberts 63i stream radio from samsung tablet

My samsung tablet and roberts radio 63i stream can see each other over wifi and samsung music player works but spotify connect doesnt link at all. Connect page on spotify app remains blank. Anyone got an idea about whether this is a spotify issue or ...

Casual Listener

My samsung tablet and roberts radio 63i stream can see each other over wifi and samsung music player works but spotify connect doesnt link at all.  Connect page on spotify app remains blank. &nb...

ejhuckuran

Casual Listener

1019 Views

2 replies

0 likes

  • 1019 Views
  • 2 replies
  • 0 likes

upgrade did not work

Does anybody know how to make the account upgrade to work? I've been a premium user for more than a year but canceled the service for a month. Today I decided to be premium again so I set my card and everything again but it's not working on any of my...

Newbie

Does anybody know how to make the account upgrade to work? I've been a premium user for more than a year but canceled the service for a month. Today I decided to be premium again so I set my card and...

MattSuda

Spotify Star

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Playlist stuck on 0% waiting to download

Hi, my android phone refuses to download music to listen to offline.. I keep getting a notification saying " 1 out of 197 (0% complete)".Inside the App itself, it says "waiting to download". It has been like that for 3 days now, and i have been reboo...

Newbie

Hi,  my android phone refuses to download music to listen to offline.. I keep getting a notification saying " 1 out of 197 (0% complete)".Inside the App itself, it says "waiting to download". ...

OviiiOne

Community Legend

1696 Views

1 replies

0 likes

  • 1696 Views
  • 1 replies
  • 0 likes

Android deleting and re-downloading my synced albums

I recently swapped by iphone for a samsung galaxy s5 in order to be able to have more storage for music using the sd card and until yesterday had put all my own music from my laptop on my sd card in the phone and my spotify downloads on the device me...

Casual Listener

I recently swapped by iphone for a samsung galaxy s5 in order to be able to have more storage for music using the sd card and until yesterday had put all my own music from my laptop on my sd card in ...

Daniel

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Android multiple problems.

HiI love spotift when it works but I am having loads of problems and I will probably cancel my subscription because it is too buggy.1 Pausingwhen listening to music to pauses any time I get a notification on my phone (ef sms, email etc)2 off lineif I...

Newbie

Hi I love spotift when it works but I am having loads of problems and I will probably cancel my subscription because it is too buggy. 1 Pausing when listening to music to pauses any time I get a...

Daniel

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Spotify Issues on Android

Now, I don't know if this is an app issue or a phone issue but here it is: the app has a tendency to skip songs, to fast forward songs, to turn on by itself and quit on my phone by itself. I have an HTC One M8 and I've only had it since November. I w...

Newbie

Now, I don't know if this is an app issue or a phone issue but here it is: the app has a tendency to skip songs, to fast forward songs, to turn on by itself and quit on my phone by itself. I have an ...

Daniel

Community Legend

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Spotify app gone slow

So I pay for premium monthly and over the past month or so its gotten really slow, regardless of the internet connection. I thought it may be the storage on my phone, so I factory reset and redownloaded the Spotify app. Its worse. Literally takes age...

Newbie

So I pay for premium monthly and over the past month or so its gotten really slow, regardless of the internet connection. I thought it may be the storage on my phone, so I factory reset and redownloa...

an0nym0us

Newbie

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

Solved!! Can't add to collaborative playlist

I was able to add to a collaborative playlist and about 30 minutes later it doesn't show up in my list of available playlists when trying to add a song to a playlist. Anyone know how resolve this?

Regular

I was able to add to a collaborative playlist and about 30 minutes later it doesn't show up in my list of available playlists when trying to add a song to a playlist. Anyone know how resolve this?

Daniel

Community Legend

4349 Views

5 replies

0 likes

  • 4349 Views
  • 5 replies
  • 0 likes

Spotify stops playing randomly, downloaded playlists disappear

Hello, I am having some issues with Spotify on my new Samsung Note. First, I have downloaded some of my playlists several times for offline listening. Shortly thereafter, they no longer appear to be downloaded to my device, although I can see that th...

Newbie

Hello, I am having some issues with Spotify on my new Samsung Note. First, I have downloaded some of my playlists several times for offline listening. Shortly thereafter, they no longer appear to be ...

864 Views

0 replies

0 likes

Downloaded music disappears
stops playing
  • 864 Views
  • 0 replies
  • 0 likes

Solved!! Spotify does'nt work on all accounts

Hi, I installed Spotify on my Samsung Galaxy S4 Tab 10.1, and it crashed immediately after opening, although it does stay open most of the times and gives the error all the time. BUT, now I discovered that Spotify DOES work on my girlfriends account ...

Visitor

Hi, I installed Spotify on my Samsung Galaxy S4 Tab 10.1, and it crashed immediately after opening, although it does stay open most of the times and gives the error all the time.   BUT, now ...

user-removed

Not applicable

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
  • 0 likes

Total blockade

This bug has me very tired . All the time the application is well. I have to reset the phone to fix it ! https://drive.google.com/open?id=0BwXT0JSiz7nOWVhDcWthWW9MbDg&authuser=0 I m premium and the songs are downloaded !!!

Newbie

This bug has me very tired . All the time the application is well. I have to reset the phone to fix it !   https://drive.google.com/open?id=0BwXT0JSiz7nOWVhDcWthWW9MbDg&authuser=0&n...

Daniel

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! playlist tracks stopping after each play

This is infuriating, I can only listen to one track at a time on my playlists

Casual Listener

This is infuriating, I can only listen to one track at a time on my playlists

Daniel

Community Legend

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

spotify connect doesn't see my yamaha reciver

Hi.I have yamaha reciver rxv777.I want to hear music from my LG G3 phone, using the speakers of my reciver, which supposed to support spotify App.Currantly I'm in a 30 days trail mode.Spotify doesn't recognize my reciver, although we are on the same ...

Newbie

Hi. I have yamaha reciver rxv777. I want to hear music from my LG G3 phone, using the speakers of my reciver, which supposed to support spotify App. Currantly I'm in a 30 days trail mode. Spotify...

Daniel

Community Legend

1267 Views

4 replies

0 likes

  • 1267 Views
  • 4 replies
  • 0 likes

Solved!! Can only shuffle play on Galaxy Tab 2 10.1

Hi all, can anyone shed some light on this please? I understood that Spotify Free will behave as on the PC version on tablets over 7"? But on my Galaxy Tab 2 10.1 (UK model GT-p5110. Android 4.2.2) I have only the Shuffle Play option available. Any i...

Casual Listener

Hi all, can anyone shed some light on this please? I understood that Spotify Free will behave as on the PC version on tablets over 7"? But on my Galaxy Tab 2 10.1 (UK model GT-p5110. Android 4.2.2) I...

Daniel

Community Legend

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes

Followers activity feed suggestion

I think it would be pretty cool if the mobile version of spotify let's us see what our friends are listening too!One of my favorite way of appreciating my friends is when I buy them LP's and EP's. And I know they have this function on the desktop/lap...

Newbie

I think it would be pretty cool if the mobile version of spotify let's us see what our friends are listening too! One of my favorite way of appreciating my friends is when I buy them LP's and EP's. ...

Daniel

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Shuffle function not working well?

Hey Community, Forgive me if there is already a thread out there for this problem, I didn't do a search. Anyways, it seems like the shuffle function on my Galaxy S5 isn't working well. It seems to play the same 20-30 songs out of a cluster of the ent...

Newbie

Hey Community,   Forgive me if there is already a thread out there for this problem, I didn't do a search.   Anyways, it seems like the shuffle function on my Galaxy S5 isn't workin...

MattSuda

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Transferring music from Google Music to Spotify?

Can I move over to spotify and not lose all my music on Google Music? I want everything in my current music playlists etc in Spotify as otherwise it'll take ages to set up.

Newbie

Can I move over to spotify and not lose all my music on Google Music? I want everything in my current music playlists etc in Spotify as otherwise it'll take ages to set up.

Daniel

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Ich kann kein Song abspielen

Wenn ich auf einen gespeicherten Song klicke (Android), dann ploppt das SHUFFLE Symbol auf und der Song startet nicht

Newbie

Wenn ich auf einen gespeicherten Song klicke (Android), dann ploppt das SHUFFLE Symbol auf und der Song startet nicht  

Daniel

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

HTC DesireA8181 this unit is not compatible with this version

I am not sure if this has been posted before but i can't find it i just got a "new" phone today, which is the HTC Desire A8181. It won't let me download spotify music from the app store. Help?

Regular

I am not sure if this has been posted before but i can't find it 🙂 i just got a "new" phone today, which is the HTC Desire A8181. It won't let me download spotify music from the app store. Help?

Cosmicfart

Regular

1006 Views

8 replies

0 likes

  • 1006 Views
  • 8 replies
  • 0 likes