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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

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Solved!! Offline tracks only play for 8 seconds

Hi there, When offline some of my tracks are only played for 8 seconds before the player stops. Did anyone experienced such an issue yet ? Any solution ? Thanks for your support !

Casual Listener

Hi there,   When offline some of my tracks are only played for 8 seconds before the player stops.   Did anyone experienced such an issue yet ? Any solution ?   Thanks ...

Techium

Casual Listener

1032 Views

4 replies

0 likes

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Cannot download songs.

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...

Regular

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...

Carina

Community Legend

1006 Views

6 replies

0 likes

internet connection
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General Problems with Android 4.4 KitKat

Hey everyone, i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drains battery rapidly -App makes phone run hot Is there any fix for any of...

Casual Listener

Hey everyone,   i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drain...

Daniel

Community Legend

1634 Views

1 replies

0 likes

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Potential paywall issue with album shuffle for free users...

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums while I am listening. I don't mind the commercials. I u...

Casual Listener

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums whil...

Daniel

Community Legend

626 Views

2 replies

0 likes

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Solved!! Sync MyMusic(Desktop) with MyCollection(Android)

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the + now it shows it in the app but i don't want to reclick my who...

Visitor

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles.   if i click on the +...

Amarro

Community Legend

652 Views

3 replies

0 likes

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Mobile Android Bug?

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit the app, drag down the pull down menu at my home sc...

Regular

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit ...

Daniel

Community Legend

425 Views

1 replies

0 likes

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No internet?!?

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Newbie

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Daniel

Community Legend

334 Views

1 replies

0 likes

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Solved!! Clear play queue

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature! Just cancelled my Premium subscription until the option to clear the queue magically appears.

Newbie

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature!   Just cancelled my Premium subscription until...

Daniel

Community Legend

809 Views

1 replies

0 likes

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Solved!! How do I clean up deleted offline playlists?

Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched for solution on the internet and found some posts, that says it d...

Casual Listener

Hello,   I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched f...

Daniel

Community Legend

1415 Views

5 replies

0 likes

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Another Lock screen issue

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the widget has disapeared and I have to unlock the pho...

Music Fan

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the...

leeanded

Music Fan

728 Views

4 replies

0 likes

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Solved!! Playing music

I just downloaded Spotify on my computer and to my Android phone. This may seem like a stupid question, but how do I play my music on the phone? The shuffle play button comes up, but doesn't play what I have downloaded, it plays songs based on what I...

Casual Listener

I just downloaded Spotify on my computer and to my Android phone.  This may seem like a stupid question, but how do I play my music on the phone?  The shuffle play button comes up, but does...

Amarro

Community Legend

736 Views

3 replies

0 likes

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Unknown devices in "show available devices" and playlists disappear & strange ones appear.

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum. There is something wrong with Spotify after creating facebook account. I did not join it with Spotify. Afte...

Regular

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum.   There is something wrong with Spotify after c...

ayfzoe

Roadie

17049 Views

37 replies

4 likes

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  • 37 replies
  • 4 likes

Solved!! New Android bug?

I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue playing the song on my computer or on my phone i just i...

Gig Goer

I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue play...

LitrioN

Gig Goer

3277 Views

5 replies

0 likes

Android
bug
call
phone
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Solved!! Lock screen widget and controls not working on Huawei Ascend Mate 7

After the device has been locked the widget does not skip forward/backwards. Also pressing "Pause" stops the playback and it is no longer possible to start it again without unlocking the device. Any ideas how to get this solved?

Regular

After the device has been locked the widget does not skip forward/backwards. Also pressing "Pause" stops the playback and it is no longer possible to start it again without unlocking the device. &n...

Feelgood79

Newbie

50633 Views

27 replies

1 likes

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Playlist Minimums / Shuffles

I'm Spotify Free user. I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works. I wanted to listen to an Artist on Shuffle, but they had less thatn 15 songs, so it started playing ...

Casual Listener

I'm Spotify Free user.  I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works.  I wanted to listen to an Artist on Sh...

Daniel

Community Legend

419 Views

1 replies

0 likes

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Spotify crashing after start

Hello, every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am using a Galaxy S4 mini.

Casual Listener

Hello,   every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am us...

Daniel

Community Legend

636 Views

3 replies

0 likes

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Spotify mobile randomly starts playing in my car

I have my mobile phone paired with the Bluetooth radio on my Jeep. When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth. But, it will randomly start and stop playing. If I close the Spotify a...

Casual Listener

I have my mobile phone paired with the Bluetooth radio on my Jeep.  When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth.  But, it...

AshR

Spotify Legend

1107 Views

3 replies

0 likes

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xperia t2 ultra dual

Spotify just crashces on start on my new dual sim phone. ist this a known problem ?

Casual Listener

Spotify just crashces on start on my new dual sim phone.   ist this a known problem ?

geos_one

Casual Listener

442 Views

2 replies

0 likes

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discover for android?

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4.4.4 samsung s5.

Visitor

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4...

Daniel

Community Legend

622 Views

3 replies

0 likes

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Spotify Connect

Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen and queued a handful of 'work' albums on my deskto...

Music Fan

Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen...

Carina

Community Legend

687 Views

1 replies

2 likes

  • 687 Views
  • 1 replies
  • 2 likes