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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397933 Views

547 replies

35 likes

Account
Free
  • 397933 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8529 Views

0 replies

7 likes

  • 8529 Views
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  • 7 likes

Solved!! [UPDATED 13/02/15] [HTC M8 on T-Mobile] [HELP] Information request

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not yet received the update please manually check for upda...

Community Legend

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not...

Daniel

Community Legend

9813 Views

33 replies

0 likes

Connection issues
HTC One_M8
T-Mobile
  • 9813 Views
  • 33 replies
  • 0 likes

New version, new (and "scary") permissions

Spotify 2.2.0(.636), this one introduces a new set of permissions, namely "use accounts on device". Anyone know why? Spotify has of course my full trust, but I am of that belief that it is common practice to announce why there is a need to add new (a...

Casual Listener

Spotify 2.2.0(.636), this one introduces a new set of permissions, namely "use accounts on device". Anyone know why?    Spotify has of course my full trust, but I am of that belief th...

ferdinandishere

Casual Listener

2721 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! (Bug) Typing "9" in search field dismisses keyboard

On my OnePlus One on the newest version (as of 2/5/15), and a few versions before it, typing "9" in the playlist search just dismisses the keyboard, as if you click the back button. It happens at any time, including "99 Red Balloons" or "123456789". ...

Casual Listener

On my OnePlus One on the newest version (as of 2/5/15), and a few versions before it, typing "9" in the playlist search just dismisses the keyboard, as if you click the back button. It happens at any...

Daniel

Community Legend

825 Views

3 replies

0 likes

  • 825 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in

Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to the website just to make sure they worked. So what am ...

Casual Listener

Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to t...

Sinon

Casual Listener

992 Views

4 replies

0 likes

  • 992 Views
  • 4 replies
  • 0 likes

SPOTIFY not working on t-mobile

any help?! SPOTIFY says thta is not conected to internet when im on data

Casual Listener

any help?! SPOTIFY says thta is not conected to internet when im on data

Daniel

Community Legend

1645 Views

3 replies

0 likes

  • 1645 Views
  • 3 replies
  • 0 likes

spotify volumen

como aumento el volumen de spotufy? ya que en mi dispositivo es relativamente bajo el volumen.

Newbie

como aumento el volumen de spotufy? ya que en mi dispositivo es relativamente bajo el volumen.

Daniel

Community Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Downloads

My Galaxy S5 crashed while playing Spotify. When I rebooted my tracks were no longer available offline, and it is now downloading all 306 of them again. Should that be the case? Can I expect this to happen again?On another note, will there be any iss...

Newbie

My Galaxy S5 crashed while playing Spotify. When I rebooted my tracks were no longer available offline, and it is now downloading all 306 of them again. Should that be the case? Can I expect this to ...

Daniel

Community Legend

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes

LG G2 mini + Kinovo BT 455 (bluetooth hands-free car kit) play/pause button issue

I use Spotify 2.1.0.903 on my LG G2 mini (LG-D620fr) and Android 4.4.2, and I enjoy it. I also use a Kinovo BT455 bluetooth hands-free car kit to stream music to my car radio. With the integrated Android media player, the multipurpose button of the b...

Newbie

I use Spotify 2.1.0.903 on my LG G2 mini (LG-D620fr) and Android 4.4.2, and I enjoy it. I also use a Kinovo BT455 bluetooth hands-free car kit to stream music to my car radio.   With ...

Daniel

Community Legend

774 Views

1 replies

0 likes

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  • 1 replies
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Play all music EXCEPT...

At work I like to shuffle all songs that I have downloaded to my phone and work away, but I have also downloaded some comedy albums and spoken word stuff that I want to exclude in this shuffle. If I add comedy to a playlist and spoken word to another...

Regular

At work I like to shuffle all songs that I have downloaded to my phone and work away, but I have also downloaded some comedy albums and spoken word stuff that I want to exclude in this shuffle. If I ...

Daniel

Community Legend

859 Views

3 replies

0 likes

  • 859 Views
  • 3 replies
  • 0 likes

Remove Songs

Hey! I'm really happy with Spotify sooner except one thing.When you have a spelista at random and then a song that you do not want in their playlist, so you can not remove it.When the music is playing, pressing on the screen so it will come up many d...

Music Fan

Hey! I'm really happy with Spotify sooner except one thing. When you have a spelista at random and then a song that you do not want in their playlist, so you can not remove it. When the music is pl...

Daniel

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Android Cache/Downloads Management

Simply put, the cache grows and grows. The app needs a way to quickly manage/undownload music as things get bloated. Aside from obvious things like using checkboxes to quickly undelete, one option would be to periodically check what is on there and s...

Casual Listener

Simply put, the cache grows and grows. The app needs a way to quickly manage/undownload music as things get bloated.  Aside from obvious things like using checkboxes to quickly undelete, one ...

Daniel

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

help spotify not working

Whenever I open the app on my phone, error message "unfortunately spotify has stooped working, please close" keeps popping up. I Uninstalled it and reinstalled but still the same thing keeps happening. I even tried deleting the cache and force close ...

Newbie

Whenever I open the app on my phone, error message "unfortunately spotify has stooped working, please close" keeps popping up. I Uninstalled it and reinstalled but still the same thing keeps happe...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Setting for offline mode only accessible when online. Seems useless

I found myself completely offline - no wifi or phone service. Starting spotify results in a blank screen with no access to settings, so I'm unable to turn offline mode on. Force stopping the app or clearing the cache make no difference. Just a blank ...

Newbie

I found myself completely offline - no wifi or phone service. Starting spotify results in a blank screen with no access to settings, so I'm unable to turn offline mode on. Force stopping the app or c...

Daniel

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Galaxy S4 To Fiat Punto Evo with Blue and Me

Hi All, I was wondering if anyone can help. I have a Samsung Galaxy S4 and have Spotify Premium. I want to connect it to my car using bluetooth. How do i do this with Fiat Punto Evo 2012? Also i've connected the AUX lead to see if this works and it d...

Newbie

Hi All,   I was wondering if anyone can help. I have a Samsung Galaxy S4 and have Spotify Premium. I want to connect it to my car using bluetooth.   How do i do this with Fiat Punto...

Daniel

Community Legend

2905 Views

1 replies

0 likes

  • 2905 Views
  • 1 replies
  • 0 likes

search function not working

Whenever I try to search for new songs the spotify app closes. Could this have something to do with the fact that I've reached the limit on offline songs. But then this shouldn't affect the searching for new songs . Help!

Newbie

Whenever I try to search for new songs the spotify app closes. Could this have something to do with the fact that I've reached the limit on offline songs. But then this shouldn't affect the searching...

MattSuda

Spotify Star

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Solved!! Over-driven distorted bass in latest version

I've been running spotify on a Curtis Klu LT7035-J tablet for quite some time now and never had any problems with it. With the latest update though I've noticed severe distortion during any song that has bass to it. Mostly rap and hiphop music. I hav...

Casual Listener

I've been running spotify on a Curtis Klu LT7035-J tablet for quite some time now and never had any problems with it. With the latest update though I've noticed severe distortion during any song that...

DiabolusAvem

Casual Listener

2372 Views

2 replies

1 likes

  • 2372 Views
  • 2 replies
  • 1 likes

No Queuing in connect play / control

Option is shown, but not supported.

Casual Listener

Option is shown, but not supported.

Dohnut

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Another local file sync issue

Hi all, Sorry to add another thread about non-syncing local files, but all of my searches have proved inconclusive so far. I've got an Xperia Z with a 64GB SD card, which has around 38GB free (I've deleted some stuff to make space, although not reall...

Casual Listener

Hi all,   Sorry to add another thread about non-syncing local files, but all of my searches have proved inconclusive so far. 😞   I've got an Xperia Z with a 64GB SD card, which has...

TriggerFish

Casual Listener

1056 Views

4 replies

0 likes

  • 1056 Views
  • 4 replies
  • 0 likes