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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839809 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839809 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13615 Views
  • 1 replies
  • 0 likes
  • 13615 Views
  • 1 replies
  • 0 likes

HELP. Can't find how Spotify works across PC/Android with music already loadd on both

I'm sure this answer is out here but I can't find it. I have my music library stored on my PC and most of that same music stored on my Android smartphone (RazrMaxxHD). Spotify is asking me to "download" playlists that already exist on my Android phon...

  • Regular
  • I'm sure this answer is out here but I can't find it.  I have my music library stored on my PC and most of that same music stored on my Android smartphone (RazrMaxxHD).  Spotify is asking m...
  • Joe
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

make playlist be in folder even when they are offline?

Hi.1. How do i make a folder on my android?2.How can i make offline playlists stay in the folder? When i choose one of my offline lists, i see them in the list of downloaded playlists. When i have many playlists for albums, it gets really messy.

  • Music Fan
  • Hi. 1. How do i make a folder on my android? 2.How can i make offline playlists stay in the folder? When i choose one of my offline lists, i see them in the list of downloaded playlists. When i hav...
  • Joe
  • Community Legend
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Sync Failure, Greyed out songs and Track Not Available

I was really excited when I hopped on to Spotify, but the experience has been nothing but just a pain so far. It has been working fine before, but past few versions have been a nightmare. I'll still not give up and give one last chance to Spotify to ...

  • Regular
  • I was really excited when I hopped on to Spotify, but the experience has been nothing but just a pain so far. It has been working fine before, but past few versions have been a nightmare. I'll still ...
  • Joe
  • Community Legend
  • 7006 Views
  • 31 replies
  • 1 likes
  • 7006 Views
  • 31 replies
  • 1 likes

Solved!! Looking for a android media player that is compatible with spotify

I'm looking for a Android device that is about the size of a phone with a 4" screen that is not a phone. I'm posting here because my number one thing I want it for is spotify. Im having issues with my phone when It comes to media, but as a phone. So ...

  • Music Fan
  • I'm looking for a Android device that is about the size of a phone with a 4" screen that is not a phone. I'm posting here because my number one thing I want it for is spotify. Im having issues with m...
  • Termanater13
  • Music Fan
  • 3114 Views
  • 5 replies
  • 0 likes
  • 3114 Views
  • 5 replies
  • 0 likes

Android App appearing not to scrobble to last.fm

I'm unable to get my app to scrobble, despite having the correct username/password and making sure to click "done". Does anyone know where my issue may lie?

  • Newbie
  • I'm unable to get my app to scrobble, despite having the correct username/password and making sure to click "done".   Does anyone know where my issue may lie?
  • Joe
  • Community Legend
  • 1571 Views
  • 2 replies
  • 2 likes
  • 1571 Views
  • 2 replies
  • 2 likes

Unable to play music offline - Solved

Hi,Im having some problems with my premium account. I can download playlists and listen to them in online mode. When I switch to offline mode, the subscription count, artist image and additional information disappears. The song starts "playing" but t...

  • Casual Listener
  • Hi, Im having some problems with my premium account. I can download playlists and listen to them in online mode. When I switch to offline mode, the subscription count, artist image and additional in...
  • Joe
  • Community Legend
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes

Spotify on my wifi tablet

I know there have been similar threads already posted on this and I am also aware that Spotify is limited to premium for mobile devices. The reason for my post is that I wish to purchase a new tablet preferably an android one. My research regarding t...

  • Music Fan
  • I know there have been similar threads already posted on this and I am also aware that Spotify is limited to premium for mobile devices.    The reason for my post is that I wish to purc...
  • Bodthebrave
  • Music Fan
  • 1299 Views
  • 6 replies
  • 0 likes
  • 1299 Views
  • 6 replies
  • 0 likes

Not all songs show up in my Android phone??

Hey. 1st time post. I've got Spotify premium installed on my laptop and Android phone. When I make a playlist on my laptop there seem to be way more songs available than on my phone? For instance, I created an Oasis playlist with 45 songs in it. My A...

  • Newbie
  • Hey.   1st time post.   I've got Spotify premium installed on my laptop and Android phone. When I make a playlist on my laptop there seem to be way more songs available than on my p...
  • Joe
  • Community Legend
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

Spotify Premium work on PC not on Phone

Hi All, I have Spotify Premium on my PC. But when i try it on my phone there comes a message that i need to buy Premium. I use the same login on Phone as i use on the PC. Can someone help me. Thnx

  • Casual Listener
  • Hi All,   I have Spotify Premium on my PC. But when i try it on my phone there comes a message that i need to buy Premium.   I use the same login on Phone as i use on the PC. &n...
  • Joe
  • Community Legend
  • 350 Views
  • 7 replies
  • 0 likes
  • 350 Views
  • 7 replies
  • 0 likes

Sony Xperia SP LED notification light

Hello! As some of you may know, the Sony Xperia SP has a 3 LEDS on its bottom that can change their colours and the intensity of light to what's happening on the screen. Sony even put this on another level and when listening to the music on default X...

  • Regular
  • Hello!   As some of you may know, the Sony Xperia SP has a 3 LEDS on its bottom that can change their colours and the intensity of light to what's happening on the screen. Sony even put this...
  • 2197 Views
  • 0 replies
  • 1 likes
  • 2197 Views
  • 0 replies
  • 1 likes

Search displays only 5 of 33 albums. How can I find the other 28?

I like to use Spotify to find classical albums I don't know yet. Spotify finds for instance 33 albums searching for the combination Bach (composer) and Gardiner (a conductor known for good recordings). But, my portable Spotify on android displays onl...

  • Newbie
  • I like to use Spotify to find classical albums I don't know yet. Spotify finds for instance 33 albums searching for the combination Bach (composer) and Gardiner (a conductor known for good recordings...
  • skies
  • Regular
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

Searching for things in the Android Preview

So I fancied listening to some chilled electronica to round off the evening - I searched for the artist Galaxy, but because there are at least five other artists with the word "galaxy" in their name, my Galaxy wasn't listed. I couldn't remember the n...

  • Community Legend
  • So I fancied listening to some chilled electronica to round off the evening - I searched for the artist Galaxy, but because there are at least five other artists with the word "galaxy" in their name,...
  • skies
  • Regular
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

Album search

Hi, I use an Android tablet and the Spotify app just updated itself. Two issues I have: i) The app now forces my tablet into portrait mode, whereas before it worked either portrait or landscape ii) When I search for an album, I am only presented with...

  • Newbie
  • Hi,   I use an Android tablet and the Spotify app just updated itself.   Two issues I have:   i) The app now forces my tablet into portrait mode, whereas before it worked e...
  • skies
  • Regular
  • 2745 Views
  • 6 replies
  • 4 likes
  • 2745 Views
  • 6 replies
  • 4 likes

Android search appears very limited

I've done a search through the postings and it appears, at least historically, that the Android search facility is somewhat crippled. I've tries doing simple searches on 3 different Android platforms (HTC One, Samsung note 2, SAmsung note 10.1) and a...

  • Casual Listener
  • I've done a search through the postings and it appears, at least historically, that the Android search facility is somewhat crippled. I've tries doing simple searches on 3 different Android platforms...
  • Joe
  • Community Legend
  • 581 Views
  • 3 replies
  • 1 likes
  • 581 Views
  • 3 replies
  • 1 likes

Kindle Fire App Very Outdated

Why is the Kindle Fire app so outdated? Did Spotify forget to update it on the Amazon App store as well? Lets all remember "Fire OS" is just Android, there's no reason it shouldn't have the newest version.

  • Roadie
  • Why is the Kindle Fire app so outdated?  Did Spotify forget to update it on the Amazon App store as well?  Lets all remember "Fire OS" is just Android, there's no reason it shouldn't have t...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Solved!! s4 android app for spotify not working

Just says spotify has stopped working. Have tried uninstalling then putting back on but same. Anyone else getting this ?

  • Casual Listener
  • Just says spotify has stopped working. Have tried uninstalling then putting back on but same. Anyone else getting this ?
  • Joe
  • Community Legend
  • 1253 Views
  • 5 replies
  • 0 likes
  • 1253 Views
  • 5 replies
  • 0 likes

Solved!! Cant select what songs i want to listen to

Ive had spotify for about 4 days. Last night i go to open spotify and the layout of my playlists are different. Instead of the songs being listed and you click on them to listen, you can only press a green button that says "play" and it will play the...

  • Casual Listener
  • Ive had spotify for about 4 days. Last night i go to open spotify and the layout of my playlists are different. Instead of the songs being listed and you click on them to listen, you can only press a...
  • Rorey
  • Spotify
  • 28690 Views
  • 34 replies
  • 6 likes
  • 28690 Views
  • 34 replies
  • 6 likes

Solved!! Spotify for Android - playlist folders not supported

iPhone owners have been able to use folders to organise Spotify playlists for over 7 months now. What is the delay for the Android version? Folders are an essential part of the user experience and should be consistent across all operating systems, so...

  • Casual Listener
  • iPhone owners have been able to use folders to organise Spotify playlists for over 7 months now.  What is the delay for the Android version?  Folders are an essential part of...
  • jade29614
  • Casual Listener
  • 9805 Views
  • 28 replies
  • 20 likes
  • 9805 Views
  • 28 replies
  • 20 likes

Tracks playing randomly

When I try to listen to a playlist, the tracks do not play in order. They skip around randomly and shuffle is not selected. Is there another solution?

  • Newbie
  • When I try to listen to a playlist, the tracks do not play in order. They skip around randomly and shuffle is not selected. Is there another solution?
  • Joe
  • Community Legend
  • 975 Views
  • 7 replies
  • 0 likes
  • 975 Views
  • 7 replies
  • 0 likes

Solved!! Local files on phone

Hello everyone! I've been wanting to have my local files on my phone to be possible to play through Spotify so I can put them in my playlists. Sadly, Spotify doesn't have all the music I want. I've been trying to read and figure out why I couldn't pl...

  • Casual Listener
  • Hello everyone! I've been wanting to have my local files on my phone to be possible to play through Spotify so I can put them in my playlists. Sadly, Spotify doesn't have all the music I ...
  • Joe
  • Community Legend
  • 469 Views
  • 3 replies
  • 0 likes
  • 469 Views
  • 3 replies
  • 0 likes

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