Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107513 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217487 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571697 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470909 Views
577 replies
40 likes
Hello Everyone, I am using Spotify with the german Telekom-Provider, where listening to Spotify Music is not counted on my Data-Volume. The Problem i am facing is that the Telekom does not include the Data-traffic for downloading album art and theref...
Hello Everyone, I am using Spotify with the german Telekom-Provider, where listening to Spotify Music is not counted on my Data-Volume. The Problem i am facing is that the Telekom does not includ...
Community Legend
1833 Views
3 replies
1 likes
never plays entire songs.
never plays entire songs.
Spotify
379 Views
1 replies
0 likes
Hello every morning when i listen to Spotify in offline, i have to disable the data network mode on my phone. If it is enabled and when i try to play one track, the music stops after few seconds. Could you please help me? Thank you. Phone : samsung g...
Hello every morning when i listen to Spotify in offline, i have to disable the data network mode on my phone. If it is enabled and when i try to play one track, the music stops ...
Spotify
493 Views
1 replies
0 likes
Description When I am streaming music on my android phone I get strange noises in the music. The sounds are almost like static but they are more electronic and closer to what dial-up used to sound like. This happens with and without headphones, and o...
Description When I am streaming music on my android phone I get strange noises in the music. The sounds are almost like static but they are more electronic and closer to what dial-up used to sound ...
Community Legend
4272 Views
1 replies
0 likes
Hey,I'm having the problem that I am not able to store the music to my external SD Card. I heard that Spotify chooses the option with the biggest free capacity but that doesn't work for me.I also deleted all the data but that didn't change anything.U...
Hey, I'm having the problem that I am not able to store the music to my external SD Card. I heard that Spotify chooses the option with the biggest free capacity but that doesn't work for me. I ...
Music Fan
822 Views
2 replies
0 likes
My phone will not show up under my offline devices. I've tried uninstalling and reinstalling on both computer and phone and that doesnt work. Im signed in though the same account (facebook) on each, and i've tried everything to fix it but nothing is ...
My phone will not show up under my offline devices. I've tried uninstalling and reinstalling on both computer and phone and that doesnt work. Im signed in though the same account (faceboo...
Spotify Star
590 Views
2 replies
0 likes
As soon as I put my playlists on shuffle Spotify stops playing after 1 song, any ideas why? Already re-installed the app.
As soon as I put my playlists on shuffle Spotify stops playing after 1 song, any ideas why? Already re-installed the app.
Community Legend
877 Views
2 replies
0 likes
Sorry for repeating myself but this issue is dragging from at least 2012 (found several postings with no answer) - after undownloading an album and removing it, the data remains on the external storage card! After a couple of weeks of donwloading and...
Sorry for repeating myself but this issue is dragging from at least 2012 (found several postings with no answer) - after undownloading an album and removing it, the data remains on the external stora...
Newbie
1037 Views
1 replies
1 likes
I'm running Spotify on a stock HTC One (4.1.2) which has HTC's implementation of Android lockscreen music controls. Any player that supports ICS/JB lockscreen controls shows them on the HTC One's lockscreen. Spotify, however, shows them very inconsis...
I'm running Spotify on a stock HTC One (4.1.2) which has HTC's implementation of Android lockscreen music controls. Any player that supports ICS/JB lockscreen controls shows them on the HTC One's loc...
Community Legend
3037 Views
8 replies
4 likes
So Spotify has been great for a while, but then I noticed that once it finished a song that I personally moved onto the playlist, it would just be stuck at the end of the song and won't know how to go to the next song
So Spotify has been great for a while, but then I noticed that once it finished a song that I personally moved onto the playlist, it would just be stuck at the end of the song and won't know how to g...
Community Legend
2064 Views
7 replies
1 likes
Hello all, Does anyone know an easy way to get spotify on a South Korean phone? I had Spotify on my old phone before moving to South Korea... and as a reuslt once i moved out here it still continued to work problem free. HOWEVER, i then got a new pho...
Hello all, Does anyone know an easy way to get spotify on a South Korean phone? I had Spotify on my old phone before moving to South Korea... and as a reuslt once i moved out here it still...
Community Legend
10313 Views
5 replies
0 likes
I can't figure why I have only the choice for shuffle play on my Android app. I am a premium subscriber. I recently uninstalled the app, in fact I did a fresh install of the phone firmware so all data was cleared. I was hoping that would solve it but...
I can't figure why I have only the choice for shuffle play on my Android app. I am a premium subscriber. I recently uninstalled the app, in fact I did a fresh install of the phone firmware so all dat...
Regular
2052 Views
8 replies
0 likes
immediately after update to 2.2.0636 Spotify plays always just one track over bluetooth. My device is a Note 10.1 2014 Edition running on Android 4.4.2. With all releases of Spotify til the latest this works fine. Provident I have done a clean reinst...
immediately after update to 2.2.0636 Spotify plays always just one track over bluetooth. My device is a Note 10.1 2014 Edition running on Android 4.4.2. With all releases of Spotify til the latest ...
Community Legend
680 Views
1 replies
0 likes
Until recently, spotify worked perfectly on my Samsung Galaxy S4 running Android 4.4.2. After an update, it began crashing constantly. Opening the app displays a blank screen with the menu button in the corner. Then an error messages appears, informi...
Until recently, spotify worked perfectly on my Samsung Galaxy S4 running Android 4.4.2. After an update, it began crashing constantly. Opening the app displays a blank screen with the menu button in ...
Newbie
1904 Views
6 replies
1 likes
Spotify has stopped playing the next song in my playlist. It shows up in queue like it should be playing. It simply stops at the end of the song. I've tried a few setting changes that I thought would be the issue and it still stops at the end of each...
Spotify has stopped playing the next song in my playlist. It shows up in queue like it should be playing. It simply stops at the end of the song. I've tried a few setting changes that I thought ...
Music Fan
2555 Views
6 replies
1 likes
So i've had the urge to sync some songs from my local files to a spotify playlist so i could play them on my phone, instead of using other music player apps i use spotify since i find it awesome and would keep using it. But since not long i've had th...
So i've had the urge to sync some songs from my local files to a spotify playlist so i could play them on my phone, instead of using other music player apps i use spotify since i find it awesome and ...
Casual Listener
542 Views
2 replies
0 likes
Hi guys, I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days. Description & Steps taken to get issue When I go to settings and click the 'Offline Mode' button, it does not appear to regis...
Hi guys, I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days. Description & Steps taken to get issue &...
Casual Listener
3220 Views
1 replies
3 likes
Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every time i want to skip or change a song. Cheers
Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every t...
Newbie
2241 Views
6 replies
0 likes
It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting.When I install an apk version 0.7 from an older backup it is working.Is it possible to get some older versions from you to check which...
It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting. When I install an apk version 0.7 from an older backup it is working. Is it po...
Community Legend
806 Views
1 replies
0 likes
Hi, I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline available" on my mobile (Nexus 5) within the application. I was a...
Hi, I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline ava...
Community Legend
471 Views
1 replies
0 likes
