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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201628 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201628 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545905 Views

78 replies

3 likes

  • 545905 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453641 Views

571 replies

38 likes

Account
Free
  • 453641 Views
  • 571 replies
  • 38 likes

Solved!! Lockscreen background (album cover) keeps after closing Spotify app

Hi I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with "x" button in lockscreen, stop button on Spotify app, closing...

Casual Listener

Hi   I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with...

abaymajr

Regular

3460 Views

5 replies

0 likes

  • 3460 Views
  • 5 replies
  • 0 likes

Zwischenspeichern

Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diesen beispielsweise auf einen USB stick ziehe und mein Han...

Newbie

Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diese...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Problem adding songs to playlist/current queue via Spotify Connect

Hi everyone, Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wanted to search for another band to add to the list, and play a...

Newbie

Hi everyone,   Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wa...

648 Views

0 replies

0 likes

  • 648 Views
  • 0 replies
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want Sync "Starred" on new phone, when finished goes back to 0%

Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is like it has never started. no songs are available offl...

Casual Listener

Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is l...

647 Views

0 replies

0 likes

Offline Access
offline mode
Playlist download problem
  • 647 Views
  • 0 replies
  • 0 likes

Stuttering playback

I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm canceling. This is ridiculousness!

Newbie

I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm can...

oscarpetrelli

Newbie

871 Views

2 replies

0 likes

  • 871 Views
  • 2 replies
  • 0 likes

Spotify trying to post to Facebook every 5 seconds

Since a week or so Spotify is trying to post to facebook all the time. Happens every 5 sec. I login via spotify user account, not via facebook. Spotify also forces the option to post to facebook on. I cannot disable it. This makes the software totall...

Casual Listener

Since a week or so Spotify is trying to post to facebook all the time. Happens every 5 sec. I login via spotify user account, not via facebook. Spotify also forces the option to post to facebook on. ...

Picofiino

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

why is the equalizer in a deep menue

why is the equalizer in android in the menue and not directly over the player controlled?

Newbie

why is the equalizer in android in the menue and not directly over the player controlled?

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Bug: Top result ((+)) sign doesn't allow to create new radio

Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous. Here is how to reproduce the bug in the Android app: - Click Radios - Click ((+)) to create a new radio - Search for a song, for example St...

Roadie

Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous.   Here is how to reproduce the bug in the Android app:   - Click ...

coo1guy

Roadie

1413 Views

6 replies

0 likes

plus sign
Radio
top result
  • 1413 Views
  • 6 replies
  • 0 likes

Solved!! Misleading translation - pt-BR - under Settings

GuysThe option to turn on/off the download over mobile network is really not clear in portuguese.. It says "sincronizar pelo celular" (sync for cellphone/smartphone). It doesn't mean what it should, it should be something like "sincronizar pela rede ...

Newbie

Guys The option to turn on/off the download over mobile network is really not clear in portuguese.. It says "sincronizar pelo celular" (sync for cellphone/smartphone). It doesn't mean what it shou...

MattSuda

Spotify Star

775 Views

1 replies

0 likes

Android
settings
  • 775 Views
  • 1 replies
  • 0 likes

[Android] Tracks repeated in play queue if using shuffle and a filter

Hello, I've noticed weird behavior of shuffle when you're playing selection of tracks from playlist. Here's how to reproduce it: - select random playlist - 'scroll' up to see the 'Filter' bar - enter some filtering criteria - select 'Shuffle play' - ...

Music Fan

Hello, I've noticed weird behavior of shuffle when you're playing selection of tracks from playlist. Here's how to reproduce it: - select random playlist - 'scroll' up to see the 'Filter' ...

petercmuc

Casual Listener

2675 Views

7 replies

0 likes

Android
Shuffle in playlists
  • 2675 Views
  • 7 replies
  • 0 likes

spotify does not see offline music on sdcard after reset

I have 2.5 GB of offline music on my sdcard. I had to do a factory reset and spotify does not see this music after I resintalled it? Any chance of getting spotify to relocate it? thanks

Casual Listener

I have 2.5 GB of offline music on my sdcard.  I had to do a factory reset and spotify does not see this music after I resintalled it?  Any chance of getting spotify to relocate it?  ...

thord

Casual Listener

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Still not able to get album art on local files

I have searched and read a lot of articles on the community that are about this problem, but no one has been able to provide me with a fix yet. When I import a song to my spotify on my PC and sync it to my HTC One M8, or any other device I own, the a...

Music Fan

I have searched and read a lot of articles on the community that are about this problem, but no one has been able to provide me with a fix yet. When I import a song to my spotify on my PC and sync it...

565 Views

0 replies

1 likes

  • 565 Views
  • 0 replies
  • 1 likes

Adding songs to current queue doesn't play on controlled device.

i have an android pad that i connect to my stereo via the headphone jack. i start the music then go into a different room and control with my android phone. if i change playlists, the music changes as expected. However, when I want to insert a song i...

Newbie

i have an android pad that i connect to my stereo via the headphone jack.  i start the music then go into a different room and control with my android phone.  if i change playlists, the mus...

Flixx

Community Legend

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Blue tooth connectivity - failed

Hi, I'd be grateful for some help re a problem. I am a user of spotify, currently still have it playing on my mac (no problem). However, I have been using it via bluetooth (logitech audio adapter) through a hifi into speakers without any problems unt...

Newbie

Hi, I'd be grateful for some help re a problem.  I am a user of spotify, currently still have it playing on my mac (no problem).  However, I have been using it via bluetooth (logitech audio...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Solved!! playlist created doesn't appear on the other device

Hey everbody! Got a samsung galaxy s4 mini and a samsung galaxy tab 4 8.0. Same Account (connected via Facebook), same spotify versions, tried emptying the cache, logging off and on again, nothing seems to help. The problem is whenever I create a pla...

Newbie

Hey everbody!   Got a samsung galaxy s4 mini and a samsung galaxy tab 4 8.0. Same Account (connected via Facebook), same spotify versions, tried emptying the cache, logging off and on agai...

Mesa_03

Casual Listener

1196 Views

3 replies

0 likes

  • 1196 Views
  • 3 replies
  • 0 likes

Distortion the first 4 seconds on new song

I have had this problem for about a week now. After playing local songs, spotify wont automatically go to the next song, and the non-local songs all get a huge distortion the first 4-5 seconds of playing... but only when I select that song to be play...

Casual Listener

I have had this problem for about a week now. After playing local songs, spotify wont automatically go to the next song, and the non-local songs all get a huge distortion the first 4-5 seconds of pla...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Loosing stored files

Several times in the past few weeks I have gone to play a tune via my phone whilst not in signal area only to find the 1800 songs I have downloaded locally to my device are gone. Yes, this is a great feature for £9.99 or whatever it is a month, but n...

Casual Listener

Several times in the past few weeks I have gone to play a tune via my phone whilst not in signal area only to find the 1800 songs I have downloaded locally to my device are gone. Yes, this is a great...

dibbster46

Casual Listener

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

Endomondo stops Spotify

Spotify stops after tracking with endomondo for exact 1 km. Spotify is not crashing it just stops playing. If Spotify is restarted then it will keep running e.g. the fault will not reappear at 2 km etc. I'm using a HTC One (M8) with Android 5.0 Lolli...

Casual Listener

Spotify stops after tracking with endomondo for exact 1 km. Spotify is not crashing it just stops playing. If Spotify is restarted then it will keep running e.g. the fault will not reappear at 2 km e...

JTN

Casual Listener

2337 Views

5 replies

1 likes

  • 2337 Views
  • 5 replies
  • 1 likes

Not enough space

Dear reader, When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available. I tried reinstalling spotify but the only thing what happened was that the 300 songs on my mobi...

Casual Listener

Dear reader,   When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available.   I tried reinstalling s...

Slice396

Casual Listener

2345 Views

7 replies

0 likes

  • 2345 Views
  • 7 replies
  • 0 likes

not launching

I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old phone... It just goes to a black screen. How can I ...

Newbie

I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old ...

532 Views

0 replies

0 likes

Premium
  • 532 Views
  • 0 replies
  • 0 likes