Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85
Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85
Roadie
2017 Views
3 replies
0 likes
Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner
Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner
Community Legend
474 Views
1 replies
0 likes
Hi there, When offline some of my tracks are only played for 8 seconds before the player stops. Did anyone experienced such an issue yet ? Any solution ? Thanks for your support !
Hi there, When offline some of my tracks are only played for 8 seconds before the player stops. Did anyone experienced such an issue yet ? Any solution ? Thanks ...
Casual Listener
1064 Views
4 replies
0 likes
Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...
Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...
Community Legend
1045 Views
6 replies
0 likes
Hey everyone, i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drains battery rapidly -App makes phone run hot Is there any fix for any of...
Hey everyone, i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drain...
Community Legend
1655 Views
1 replies
0 likes
I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums while I am listening. I don't mind the commercials. I u...
I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums whil...
Community Legend
640 Views
2 replies
0 likes
it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the + now it shows it in the app but i don't want to reclick my who...
it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the +...
Community Legend
670 Views
3 replies
0 likes
So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit the app, drag down the pull down menu at my home sc...
So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit ...
Community Legend
437 Views
1 replies
0 likes
Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?
Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?
Community Legend
345 Views
1 replies
0 likes
Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature! Just cancelled my Premium subscription until the option to clear the queue magically appears.
Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature! Just cancelled my Premium subscription until...
Community Legend
822 Views
1 replies
0 likes
Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched for solution on the internet and found some posts, that says it d...
Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched f...
Community Legend
1433 Views
5 replies
0 likes
I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the widget has disapeared and I have to unlock the pho...
I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the...
Music Fan
761 Views
4 replies
0 likes
I just downloaded Spotify on my computer and to my Android phone. This may seem like a stupid question, but how do I play my music on the phone? The shuffle play button comes up, but doesn't play what I have downloaded, it plays songs based on what I...
I just downloaded Spotify on my computer and to my Android phone. This may seem like a stupid question, but how do I play my music on the phone? The shuffle play button comes up, but does...
Community Legend
759 Views
3 replies
0 likes
I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum. There is something wrong with Spotify after creating facebook account. I did not join it with Spotify. Afte...
I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum. There is something wrong with Spotify after c...
Roadie
17310 Views
37 replies
4 likes
I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue playing the song on my computer or on my phone i just i...
I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue play...
Gig Goer
3303 Views
5 replies
0 likes
After the device has been locked the widget does not skip forward/backwards. Also pressing "Pause" stops the playback and it is no longer possible to start it again without unlocking the device. Any ideas how to get this solved?
After the device has been locked the widget does not skip forward/backwards. Also pressing "Pause" stops the playback and it is no longer possible to start it again without unlocking the device. &n...
Newbie
50834 Views
27 replies
1 likes
I'm Spotify Free user. I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works. I wanted to listen to an Artist on Shuffle, but they had less thatn 15 songs, so it started playing ...
I'm Spotify Free user. I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works. I wanted to listen to an Artist on Sh...
Community Legend
430 Views
1 replies
0 likes
Hello, every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am using a Galaxy S4 mini.
Hello, every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am us...
Community Legend
667 Views
3 replies
0 likes
I have my mobile phone paired with the Bluetooth radio on my Jeep. When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth. But, it will randomly start and stop playing. If I close the Spotify a...
I have my mobile phone paired with the Bluetooth radio on my Jeep. When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth. But, it...
Spotify Legend
1119 Views
3 replies
0 likes
Spotify just crashces on start on my new dual sim phone. ist this a known problem ?
Spotify just crashces on start on my new dual sim phone. ist this a known problem ?
Casual Listener
454 Views
2 replies
0 likes
