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Keeps Crashing on Galaxy Note 3

Keeps Crashing on Galaxy Note 3

vilsabrunnen

Dear Support & Community,

 

Since the last Update the app crashes always in the launching process.

I´m using a Samsung Galaxy Note III with Android 4.4.2.

 

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3 Replies

Jordi

Hi there,

 

Could you try doing a full reinstallation of the app?


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rbk125607

I even did a factory rest of mij Note 3 without result

 

Sometimes it starts but in 90% of the attempts to start the app it fails

Daniel

I suspect a faulty SD card, or corrupt cache. The guide linked below will help you find the folders to remove from the SD card and troubleshoot further issues.

 

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


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