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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217444 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217444 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571652 Views

79 replies

3 likes

  • 571652 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

Can't check in playlists to sync to Android.

Hello, Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the sync. I click once on the playlist box to check it in but the mar...

Newbie

Hello,   Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the syn...

Johnnnn

Casual Listener

733 Views

2 replies

0 likes

  • 733 Views
  • 2 replies
  • 0 likes

Automatic mute when having a phone call

Hi, i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (i have premium) and when i do get a phone call which is a lot i ...

Casual Listener

Hi,   i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (...

Daniel

Community Legend

2448 Views

3 replies

2 likes

  • 2448 Views
  • 3 replies
  • 2 likes

Tablet Android 4.4.2

Hi! I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my girlfriend does in her nexus. We both haven't the premium versio...

Casual Listener

Hi!  I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my gir...

_Sav_

Casual Listener

2038 Views

4 replies

0 likes

  • 2038 Views
  • 4 replies
  • 0 likes

Synced a total of 350 songs,then they are gone again

Seems as though the spotify software is losing It's quality,I get frequent glitches/weird audio abnormalities.So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I open the app in my phone to see that offline mode has been desel...

Regular

Seems as though the spotify software is losing It's quality,I get frequent glitches/weird  audio abnormalities. So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I ope...

Daniel

Community Legend

948 Views

4 replies

1 likes

  • 948 Views
  • 4 replies
  • 1 likes

Solved!! Previous account that not sign in with FB is gone

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884 I am trying to login back to the same account it keep link me to a brand new account that signed in with FB and this account is totally fresh and new. I...

Regular

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884   I am trying to login back to the same account it keep link me to a brand new acc...

MonkeYsua

Regular

1431 Views

9 replies

0 likes

  • 1431 Views
  • 9 replies
  • 0 likes

Solved!! spotify stoppt

seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song

Casual Listener

seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song

DannyFL

Roadie

11360 Views

2 replies

0 likes

  • 11360 Views
  • 2 replies
  • 0 likes

Premium DOES NOT WORK.

I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox.I signed in and out five times. I uninstalled the app three tim...

Newbie

I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox. I signed...

Daniel

Community Legend

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

multiple issue, please help

I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an playlists it didn't load. And if I try using the me...

Casual Listener

I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an ...

Daniel

Community Legend

666 Views

4 replies

0 likes

  • 666 Views
  • 4 replies
  • 0 likes

Spotify wakes Facebook app

Hello everybody, First sorry for my english! i started to use spotify premium a few days ago, before that i was using it on desktop with free version my problem is these 2 apps spotify and facebook associated with each other, this is where my problem...

Visitor

Hello everybody,   First sorry for my english!   i started to use spotify premium a few days ago, before that i was using it on desktop with free version   my problem is th...

Daniel

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Spotify free not working on android

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium.But I get no shuffle playlist button, all I get is the upgrade to premium popup, all I want is to listen wit...

Regular

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium. But I get no shuffle playlist button, all I get is th...

madjandle

Regular

2232 Views

11 replies

0 likes

  • 2232 Views
  • 11 replies
  • 0 likes

Spotify not working anymore on Nexus 10/Android

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "show available devices", but nothing happens when I...

Newbie

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "...

Daniel

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Samsnung Shape speakers (WAM 751) and Hub (WAM 250) can't play spotify only plays on the phone

hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250. I am able to play tuneIn radio, amazon music, music from my phone via the speakers, however, Spotify plays only on the phone, not thru speakers. Talked to sAmsung, and they tell me it is Spoti...

Newbie

hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250.  I am able to play tuneIn radio, amazon music,  music from my phone via the speakers, however, Spotify plays only on the phone, not...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Skipping to next song causes volume to go to 100%

Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable. The problem is: when using the Android app, skipping a song caused the volume to go 100% every t...

Visitor

Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable.   The problem is: when using the And...

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

Songs pause after being played

Greetings everyone. I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I couldn't fix it. Randomly pauses the songs after they have be...

Regular

Greetings everyone.   I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I...

Lazalit

Regular

5018 Views

11 replies

2 likes

Android 4.4.4
Crossfade
Issues
pauses
songs
Spotify
  • 5018 Views
  • 11 replies
  • 2 likes

Spotify cache takes up to 17.6 GB on SD card - even after deleting it in the application itself...

Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone. Using the 'delete cache' button in Settings in the Spofity app obviously does not work. My attempt to manually delete this folder ...

Casual Listener

Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone.   Using the 'delete cache' button in Settings in the Spofity app obvio...

boowy

Casual Listener

17755 Views

4 replies

6 likes

  • 17755 Views
  • 4 replies
  • 6 likes

(Ayuda) Spotfy no me cambia de cancion

Bueno el problema es que en mi propia Playlist no me cambia de cancion solo osea termina la cancion y no cambia a la siguiente en el celular(Moto G2) y en la compu si AYUDA PORFA!

Casual Listener

Bueno el problema es que en mi propia Playlist no me cambia de cancion solo osea termina la cancion y no cambia a la siguiente en el celular(Moto G2) y en la compu si AYUDA PORFA!

OviiiOne

Community Legend

3345 Views

5 replies

0 likes

  • 3345 Views
  • 5 replies
  • 0 likes

Solved!! Lockscreen background (album cover) keeps after closing Spotify app

Hi I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with "x" button in lockscreen, stop button on Spotify app, closing...

Casual Listener

Hi   I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with...

abaymajr

Regular

3517 Views

5 replies

0 likes

  • 3517 Views
  • 5 replies
  • 0 likes

Zwischenspeichern

Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diesen beispielsweise auf einen USB stick ziehe und mein Han...

Newbie

Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diese...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Problem adding songs to playlist/current queue via Spotify Connect

Hi everyone, Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wanted to search for another band to add to the list, and play a...

Newbie

Hi everyone,   Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wa...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

want Sync "Starred" on new phone, when finished goes back to 0%

Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is like it has never started. no songs are available offl...

Casual Listener

Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is l...

671 Views

0 replies

0 likes

Offline Access
offline mode
Playlist download problem
  • 671 Views
  • 0 replies
  • 0 likes