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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6907 Views

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7 likes

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Connectivity Issues + Can't Search For Songs On Mobile

Hello I just purchased the OnePlus One and the past few days the Spotify app has been giving me quite a bit of trouble. Every time I click into it it says that it's offline, even though I have full 4G LTE bars. The biggest issue, however, is that mos...

Visitor

Hello I just purchased the OnePlus One and the past few days the Spotify app has been giving me quite a bit of trouble. Every time I click into it it says that it's offline, even though I have full 4...

rookie2987

Newbie

2582 Views

11 replies

0 likes

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Solved!! spotify connect/htc one/ revo superconnect

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't.I can see the Revo in devices on my HTC One, but when I choose it generally nothing happens. Sometime I get the fl...

Casual Listener

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't. I can see the Revo in devices on my HTC One, but when I cho...

user-removed

Not applicable

4675 Views

4 replies

0 likes

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Nexus 5>>> Spotify stopped working!! Please Help!

i have a Nexus 5 and have been a premium user for a long time. Haven't had much problem with the app but today after update from playstore ,spotify would tell me it stopped working after i click on the icon. I browesed most of the solutions available...

Casual Listener

i have a Nexus 5 and have been a premium user for a long time.   Haven't had much problem with the app but today after update from playstore ,spotify would tell me it stopped working af...

flightkb

Casual Listener

1301 Views

5 replies

0 likes

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Solved!! Can't find new feature "top tracks in your network"

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830

Visitor

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks!   Android Version 1.7.0.830

user-removed

Not applicable

3091 Views

9 replies

0 likes

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Android App can't run on the background

Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, I was able to do any other activity while listening t...

Newbie

Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, ...

Daniel

Community Legend

1834 Views

2 replies

0 likes

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Solved!! Just a question about how this works

I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each playlist? Which in turn makes it use more space? Or w...

Casual Listener

I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each pl...

bmazoka

Casual Listener

623 Views

2 replies

0 likes

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Se cortan las canciones

Se cortan las canciones al escucharlas en el telefono con 3G. Soy de argenbtina... Tengo suscripcion "PREMIUM"... Me doy de baja o solucionan el problema ??

Casual Listener

Se cortan las canciones al escucharlas en el telefono con 3G. Soy de argenbtina... Tengo suscripcion "PREMIUM"...   Me doy de baja o solucionan el problema ??

Peter__

Community Legend

939 Views

3 replies

0 likes

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deleted tracks in device playlist and desktop keeps adding them to device

I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start downloading again the songs that are in my desktop play...

Casual Listener

I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start down...

Daniel

Community Legend

1154 Views

3 replies

0 likes

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Phone notification

Hi, How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".

Visitor

Hi,   How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".

Daniel

Community Legend

389 Views

2 replies

0 likes

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Why you need an update to Kitkat in Samsung Galaxy S4 Mini?

Hey there. If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS! Thank you everyone.

Visitor

Hey there.   If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS!     Thank you everyone.

495 Views

0 replies

0 likes

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Solved!! Spotify connect works periodically

Hi community!I'am facing the following problem: Spotify connect didn't work with my Yamaha 575 receiver. After network update of receiver connect worked fine for two days. Even auto power on of receiver worked fine starting a connect at my Smartphone...

Regular

Hi community! I'am facing the following problem: Spotify connect didn't work with my Yamaha 575 receiver. After network update of receiver connect worked fine for two days. Even auto power on of r...

ravenseldon

Regular

4194 Views

17 replies

1 likes

Connect Yamaha 575
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Solved!! Android app does not start up

Hello, since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already tries reinstalling it a few times, but it does not make any d...

Casual Listener

Hello,   since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already...

shobbel

Casual Listener

1711 Views

2 replies

0 likes

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Play local music

Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here: http://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideaexchange/article-id/2239 or https://support.spo...

Newbie

Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here:   http://community.spotify.com/t5/ideas/v2/ideapa...

Daniel

Community Legend

1415 Views

2 replies

0 likes

Android
Your Music
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Solved!! Connect to laptop not working

I've got the latest versions of Spotify on my Windows laptop and Android phone. Both on the same WiFi network and logged in with my premium account. Windows Firewall is off. On the laptop, I can see "Connected to HTCONE" on the devices list. But my p...

Casual Listener

I've got the latest versions of Spotify on my Windows laptop and Android phone.  Both on the same WiFi network and logged in with my premium account.  Windows Firewall is off.  On the ...

Peter__

Community Legend

1171 Views

1 replies

0 likes

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Why does spotify keep turning down my music automatically

I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed

Newbie

I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed

Peter__

Community Legend

572 Views

1 replies

0 likes

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Spotify app downloading, already downloaded songs.

=== START OF TEMPLATE === Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about everytime the app is launched when I am on WiFi, it's almost always same s...

Regular

 === START OF TEMPLATE ===   Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about ever...

Daniel

Community Legend

1897 Views

1 replies

0 likes

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Solved!! Issues with adding local files to my mobile device.

So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not available on Spotify on my mobile device. I did this with m...

Regular

So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not availabl...

Vault_Hunter

Regular

1064 Views

4 replies

0 likes

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No volume when playing via bluetooth in car suddenly???

Hey long time premium spotify user here. Pretty tech savy and have always been able to figure any issue Ive had without much help at all. I started having issues about 2 weeks ago now. Ill start from the beginning even though Im not sure its relevant...

Regular

Hey long time premium spotify user here.  Pretty tech savy and have always been able to figure any issue Ive had without much help at all.  I started having issues about 2 weeks ago now.&nb...

Pricilla

Spotify

6301 Views

10 replies

0 likes

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Downloaded music disappearing and music stopping 3/4 of the way through

I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download music to my HTC One M8 it says it is downloaded until i lose ser...

Newbie

I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago.   Now whenever I download mus...

Daniel

Community Legend

371 Views

1 replies

0 likes

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Skips and Such on the mobile app

First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When you are on a tablet, you can do as much as you can o...

Regular

First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When y...

Daniel

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes