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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386262 Views

544 replies

34 likes

Account
Free
  • 386262 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8006 Views

0 replies

7 likes

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  • 7 likes

Spotify doesn't detect my sd card

Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none and i've been trying many things to solve but nothing.Please help me out!

Newbie

Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none  and i've been trying many things to solve but noth...

561 Views

0 replies

0 likes

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Galaxy S5 5.0 Lollipop Bug

Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whenever it is touched. IE - the red LED comes on whils...

Casual Listener

Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whe...

521 Views

0 replies

0 likes

  • 521 Views
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Se cortan los temas

Cuando estoy escuchando por bluetoth en el auto, hay temas que tienen una pequeña pausa de 1 segudno, no siempre son los mismos temas.

Regular

Cuando estoy escuchando por bluetoth en el auto, hay temas que tienen una pequeña pausa de 1 segudno, no siempre son los mismos temas.  

OviiiOne

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
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Nombres en stereo del auto

Para cuando van a sacar una version que me deje ver el tema que estoy escuchando en la pantalla del stereo del auto??????

Regular

Para cuando van a sacar una version que me deje ver el tema que estoy escuchando en la pantalla del stereo del auto??????

OviiiOne

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Syncing music

The music sync's for offline, but when you close the app and re-open it, it un-syncs. This needs to be fixed I can't listen to my music without wi-fi...

Newbie

The music sync's for offline, but when you close the app and re-open it, it un-syncs. This needs to be fixed I can't listen to my music without wi-fi...

OviiiOne

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Add more songs

We all know there is a lot of music on Spotify. This is mainly why I pay for this amazing service. They also have stunning music quality with the 320kbps bit rate. Just wow! But sadly, I discovered Spotify doesn't add all the music an artist made. Ex...

Casual Listener

We all know there is a lot of music on Spotify. This is mainly why I pay for this amazing service. They also have stunning music quality with the 320kbps bit rate. Just wow! But sadly, I discovered S...

MattSuda

Spotify Star

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Premium member, getting adverts?

Hi all I'm a premium member through my mobile phone contract (vodafone) yet I'm getting popup adverts on the Spotify app which never happened before. I'm still able to have things offline and there are no adverts in the music but these popups are fru...

Casual Listener

Hi all I'm a premium member through my mobile phone contract (vodafone) yet I'm getting popup adverts on the Spotify app which never happened before. I'm still able to have things offline and the...

TheRoller

Casual Listener

635 Views

5 replies

0 likes

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Spotify plays but it tells me no internet connection

After i start Spotify on my Android I can start a track (Samsung Galaxy Note 4) and turn the screen off, when i go back to change a track or choose another playlist everything is dark gray and Spotify has not internet connection even though I have a ...

Music Fan

After i start Spotify on my Android I can start a track (Samsung Galaxy Note 4) and turn the screen off, when i go back to change a track or choose another playlist everything is dark gray and Spotif...

palmer

Music Fan

1259 Views

5 replies

0 likes

Android 4.4.4
Connection issues
streaming
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Android app crashes when opened

Hi there! My spotify android app crashes everytime I open it. I cannot use it anymore. I have tried reinstalling, but no change. What can I do? Regards Chris

Regular

Hi there!   My spotify android app crashes everytime I open it. I cannot use it anymore. I have tried reinstalling, but no change. What can I do?   Regards Chris

xteaun

Regular

905 Views

1 replies

0 likes

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Problemas con el random

El sistema random para la version mobil es muy malo, siempre hace el mismo random, osea siempre va saltando a los mismos temas, le falta ser mas aleatorio

Regular

El sistema random para la version mobil es muy malo, siempre hace el mismo random, osea siempre va saltando a los mismos temas, le falta ser mas aleatorio

MattSuda

Spotify Star

617 Views

2 replies

0 likes

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  • 2 replies
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Songs Stopping mid-song, I can't even get through one song! (Both Offline and Streaming)

I searched around the internet for awhile but wasn't able to find any solution to my issue (I found similar problems, but their solutions did not work for me). I followed the uninstall/reinstall instructions on the [GUIDE] How to fix common issues fo...

Casual Listener

  I searched around the internet for awhile but wasn't able to find any solution to my issue (I found similar problems, but their solutions did not work for me).   I followed the...

Alchiberg

Newbie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
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buscar una canción

Le doy clic para buscar una canción y se me cierra la app

Newbie

Le doy clic para buscar una canción y se me cierra la app

301 Views

0 replies

0 likes

  • 301 Views
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spotify not showing on google play?

i'm in the united states but when i try to download spotify on google play i can't seem to find it. then i try downloading it from the webpage but it says it is not available in my country and i don't understand why. i need help

Newbie

i'm in the united states but when i try to download spotify on google play i can't seem to find it. then i try downloading it from the webpage but it says it is not available in my country and i don'...

ErickRGuetta

Community Legend

623 Views

1 replies

0 likes

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  • 1 replies
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Eqelizer option not showing up

I'm using the LG g3 with Android 5.0.2 and it don't have the eqelizer option. I know where to find it I used it on my old phone for years but now it's gone. I hate to install another app to run on the background to do the eqelizing. Please fix this o...

Casual Listener

I'm using the LG g3 with Android 5.0.2 and it don't have the eqelizer option. I know where to find it I used it on my old phone for years but now it's gone. I hate to install another app to run on th...

Keeswillems

Casual Listener

337 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lack of chromecast support!

So I have recently discovered Spotify and I'm taking affable of the 99p 3 month offer. So far very impressed with the available content, however where is the chromecast support? I think this is a valuable feature that is severely lacking. Come on Spo...

Casual Listener

So I have recently discovered Spotify and I'm taking affable of the 99p 3 month offer. So far very impressed with the available content, however where is the chromecast support? I think this is a val...

OviiiOne

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Solved!! spotify connect/htc one/ revo superconnect

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't.I can see the Revo in devices on my HTC One, but when I choose it generally nothing happens. Sometime I get the fl...

Casual Listener

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't. I can see the Revo in devices on my HTC One, but when I cho...

user-removed

Not applicable

4784 Views

4 replies

0 likes

  • 4784 Views
  • 4 replies
  • 0 likes

can't find a particular user

Hi there,I've been suffering from this many times.I have a friend who gave me her account and I can't find her when I search for her account.I've found a way to get to her profile .. through http account link.I click on follow it gets clicked, but wh...

Regular

Hi there, I've been suffering from this many times. I have a friend who gave me her account and I can't find her when I search for her account. I've found a way to get to her profile .. throug...

MattSuda

Spotify Star

848 Views

6 replies

0 likes

  • 848 Views
  • 6 replies
  • 0 likes

offline mode removes music to quickly

I have a premium account with downloaded music. If have my android phone galaxys4 in offline mode for more than 2 days it will automatically remove my music instead of the 30 day limit. I need help please.

Newbie

I have a premium account with downloaded music. If have my android phone galaxys4 in offline mode for more than 2 days it will automatically remove my music instead of the 30 day limit. I need help p...

Daniel

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

help

i resently bought a new cel (ZTE Kis II Max-Telcel-Mexico DF) and i download Spotify, but it doesnt work. Just appears a black screen when in my playstore says (Open_after the download). i already paid for the Spotity Premium and dont wanna cancel it...

Newbie

i resently bought a new cel (ZTE Kis II Max-Telcel-Mexico DF) and i download Spotify, but it doesnt work. Just appears a black screen when in my playstore says (Open_after the download).   i...

Daniel

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Spotify app running slow on Galaxy S3 (Android)

Hi everyone, the Spotify app has been running quite slow for the past few months and I wondered if anyone had any ideas about how to solve this? I have done everytihng possible to speed up the phone (delete other apps, remove animation features etc) ...

Regular

Hi everyone, the Spotify app has been running quite slow for the past few months and I wondered if anyone had any ideas about how to solve this? I have done everytihng possible to speed up the phone ...

Daniel

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes