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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854656 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854656 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20430 Views
  • 3 replies
  • 0 likes
  • 20430 Views
  • 3 replies
  • 0 likes

Sound stops working on my HTC One

Hi, I've read users are having problems with the sound just droping on their Android devices and there doesn't seem to be a solution other than turning the phone off and back on again. Right I can't listen to offline files, radio or anything. - Sound...

  • Casual Listener
  • Hi,    I've read users are having problems with the sound just droping on their Android devices and there doesn't seem to be a solution other than turning the phone off and back on agai...
  • duffusion
  • Regular
  • 1606 Views
  • 5 replies
  • 0 likes
  • 1606 Views
  • 5 replies
  • 0 likes

Deleting Profil

Hey, anyone can help me please! Wanted to install Spotify for my daughter on her new phone. So, first I registered for her online, but when I wanted to transfer that to her phone, it said: subscription not valid anymore. So I tried to subscribe again...

  • Newbie
  • Hey, anyone can help me please! Wanted to install Spotify for my daughter on her new phone. So, first I registered for her online, but when I wanted to transfer that to her phone, it said: subscripti...
  • leon-suter
  • Newbie
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Solved!! Your Music shuffles ALL instead of just album or playlist - Android

Free user, and I'm fine with it shuffling, however I would at least like it to only shuffle within the album or playlist. I've added several playlists and albums to the 'Your Music' section I've noticed that I'll pick a playlist and then about 3-4 so...

  • Regular
  • Free user, and I'm fine with it shuffling, however I would at least like it to only shuffle within the album or playlist.   I've added several playlists and albums to the 'Your Music' sectio...
  • unkoolaidman
  • Regular
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

What the hell happened to my Your Music tracks on Android?

My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an APK and signing out/logging in.Spotify, seriously ple...

  • Casual Listener
  • My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an AP...
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Low volume issues with GPS instructions :(

I use BT in my car for music and for GPS instructions. Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the GPS instructions with it so they are dipped as low as the music...

  • Roadie
  • I use BT in my car for music and for GPS instructions.   Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the G...
  • Daniel
  • Community Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

karaoke tracks

As of today I can't find any backing tracks or karaoke versions. All I get is an error saying.. oops something went wrong. Have spotify removed them?

  • Visitor
  • As of today I can't find any backing tracks or karaoke versions. All I get is an error saying.. oops something went wrong. Have spotify removed them?
  • user-removed
  • Not applicable
  • 713 Views
  • 8 replies
  • 0 likes
  • 713 Views
  • 8 replies
  • 0 likes

Login suddenly fails on Android smartphone - the report "Unfortunately, Spotify has stopped” appears

Description Spotify suddenly stopped working on my Android smartphone. It has worked fine before, but suddenly one morning Spotify did not open and the message “Unfortunately, Spotify has stopped” appears on the screen. This has continued ever since ...

  • Casual Listener
  •   Description Spotify suddenly stopped working on my Android smartphone. It has worked fine before, but suddenly one morning Spotify did not open and the message “Unfortunately, Spotify has ...
  • japitkan
  • Casual Listener
  • 357 Views
  • 2 replies
  • 1 likes
  • 357 Views
  • 2 replies
  • 1 likes

Huge amounts of battery drain

I have a Nexus V running Android 4.4.2 with no rooting or other changes. When I run Spotify it generally drains about 15-20% of my battery per 30 minutes of music. I tried out Google Play Music and Beats Music. Both of them only drain about 2-3% of m...

  • Casual Listener
  • I have a Nexus V running Android 4.4.2 with no rooting or other changes. When I run Spotify it generally drains about 15-20% of my battery per 30 minutes of music. I tried out Google Play Music and B...
  • rafagiba
  • Newbie
  • 517 Views
  • 8 replies
  • 0 likes
  • 517 Views
  • 8 replies
  • 0 likes

[Android 4.4.2]Spotify pauses when volume is changed by rocker

Hello This issue has been replciated on both my phone (Samsung galaxy nexus (running CM 11), but on this phone the issue was present aswell on the Stock 4.1.2 ROM)). This behaviour is the same on my Girlfriends LG Nexus 4 (stock 4.4.2). The way to re...

  • Newbie
  • Hello   This issue has been replciated on both my phone (Samsung galaxy nexus (running CM 11), but on this phone the issue was present aswell on the Stock 4.1.2 ROM)). This behaviour is the ...
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Login Failed..

I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an option to use Spotify, and I have also tried setting...

  • Casual Listener
  • I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an...
  • Merik
  • Community Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Solved!! *feature request* Star/unStar within the app

So in the few months I've been a Spotify Premium user the star/unstar functionality has been buried and then removed from the android app. Why? and, Can we have it back?

  • Regular
  • So in the few months I've been a Spotify Premium user the star/unstar functionality has been buried and then removed from the android app. Why? and, Can we have it back?
  • Pakillo73
  • Casual Listener
  • 1270 Views
  • 9 replies
  • 0 likes
  • 1270 Views
  • 9 replies
  • 0 likes

Solved!! Cannot log in on android

Hi! This morning I tried to play some music from my android device Samsung Galaxy SII. When I start the app I come to the log in screen and i click the "log in with facebook" button. Then the screen says "logging in" for a few seconds and then i come...

  • Newbie
  • Hi! This morning I tried to play some music from my android device Samsung Galaxy SII. When I start the app I come to the log in screen and i click the "log in with facebook" button.  Then the...
  • ethanmc2004
  • Casual Listener
  • 1419 Views
  • 3 replies
  • 0 likes
  • 1419 Views
  • 3 replies
  • 0 likes

Search history on Andriod

After the last update on the android app, the history disappeared and what I have searched on after the update is not being saved in the history. So no history at all, is this a bug or is the new version like this? Really want my search history

  • Casual Listener
  • After the last update on the android app, the history disappeared and what I have searched on after the update is not being saved in the history. So no history at all, is this a bug or is the new ver...
  • meahtenoha
  • Spotify
  • 14326 Views
  • 165 replies
  • 17 likes
  • 14326 Views
  • 165 replies
  • 17 likes

Using Radio with the new "Your Music" song list

Hey, I was wondering if we'll be able to use the radio feature based on all the songs in the song list saved in "Your Music"? I found it a great way of adding new music to my Starred playlist. This is mainly for use on Android but I also use the desk...

  • Regular
  • Hey,   I was wondering if we'll be able to use the radio feature based on all the songs in the song list saved in "Your Music"?    I found it a great way of adding new music to...
  • emjayar84
  • Regular
  • 613 Views
  • 2 replies
  • 0 likes
  • 613 Views
  • 2 replies
  • 0 likes

Your Music / Artists tab is empty when you select "Show only offlined content"

Not sure if this is a "feature" or a bug, but the Artists tab (on Android, latest app version 1.0.0.82) doesn't work the way I expect when I select "Show only offlined content". I have a relatively large number of albums synced to my device and when ...

  • Casual Listener
  • Not sure if this is a "feature" or a bug, but the Artists tab (on Android, latest app version 1.0.0.82) doesn't work the way I expect when I select "Show only offlined content".   I have a r...
  • Peter__
  • Community Legend
  • 953 Views
  • 1 replies
  • 0 likes
  • 953 Views
  • 1 replies
  • 0 likes

How to save offline spotify musics into external SD CARD

I use Xperia Z and I don't know how to save offline music into my sd card Pls help thxxx

  • Newbie
  • I use Xperia Z and I don't know how to save offline music into my sd card Pls help thxxx
  • Daniel
  • Community Legend
  • 538 Views
  • 3 replies
  • 0 likes
  • 538 Views
  • 3 replies
  • 0 likes

Force close on start (liborbit-jni-spotify.so)

Description Spotify force closes on start up. Logcat gives a stack trace (debug) which points to liborbit-jni-spotify.so as the suspect. Im pretty sure its kernel related (source here: https://github.com/daeiron/android_kernel_sony_apq8064) It would ...

  • Newbie
  • Description Spotify force closes on start up. Logcat gives a stack trace (debug) which points to liborbit-jni-spotify.so as the suspect. Im pretty sure its kernel related (source here: https://gi...
  • 814 Views
  • 0 replies
  • 0 likes
  • 814 Views
  • 0 replies
  • 0 likes

Imported Starred to My Music but does not show up on phone

Hey Guys, So with this new implimentation of "My Music" I used the desktop app to import my starred tracks to "My Music" and it worked on my desktop application, but on my phone they are still only in starred tracks and the only songs that show up in...

  • Regular
  • Hey Guys, So with this new implimentation of "My Music" I used the desktop app to import my starred tracks to "My Music" and it worked on my desktop application, but on my phone they are still only i...
  • Lxr200
  • Regular
  • 553 Views
  • 4 replies
  • 0 likes
  • 553 Views
  • 4 replies
  • 0 likes

Solved!! Download and Sync

I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to download music overnight and at work. Any help is a...

  • Regular
  • I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to ...
  • jmdilts
  • Regular
  • 262 Views
  • 3 replies
  • 0 likes
  • 262 Views
  • 3 replies
  • 0 likes

Solved!! Offline Playlists Won't Refresh

Hi, I am using Spotify on my Nexus 5 running 4.4.2. I subscribed to a few playlists on the phone and also created a few of my own by using the website. All of my playlists are checked as 'Available Offline' and are showing ont he phone. My issue is t...

  • Music Fan
  • Hi,   I am using Spotify on my Nexus 5 running 4.4.2.   I subscribed to a few playlists on the phone and also created a few of my own by using the website.   All of my play...
  • pepper_rhino
  • Music Fan
  • 1008 Views
  • 4 replies
  • 0 likes
  • 1008 Views
  • 4 replies
  • 0 likes