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Avatar of Mecho
Newbie
2015-03-01 07:44 AM

mi aplicacion en andorid falla mucho al estar escuchando una cancion se cierra toda la app, ya me arte.

estoy con cuneta premium y falla mucho

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Avatar of MattSuda
Spotify Star
Spotify Star
2015-03-01 08:15 AM

Yo no habla espanol.

 

Le sugiero que en contacto con soporte para que puedan ayudarle a:

https://www.spotify.com/about-us/contact/contact-spotify-support/

Si recibe un correo electrónico de respuesta automática, debe responder de nuevo a la dirección de correo electrónico.

Soporte intenta responder en el plazo de 24-48 horas

MattSudaSpotify Star
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Avatar of Daniel
Community Legend
2015-03-01 03:48 PM

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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