Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 15017 Views
  • 55 replies
  • 18 likes
  • 15017 Views
  • 55 replies
  • 18 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864761 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864761 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23408 Views
  • 3 replies
  • 0 likes
  • 23408 Views
  • 3 replies
  • 0 likes

Solved!! Spotify freeze when Advertisment is playing

My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then. I have Androit 4.2.1 on an Wiko Stairway. I think it is an Problem from Spotify. Because I use Spotify for about 5 months...

  • Casual Listener
  • My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then.   I have Androit  4.2.1 on an Wiko Stairway.&nbsp...
  • kbrooksc
  • Community Legend
  • 616 Views
  • 4 replies
  • 1 likes
  • 616 Views
  • 4 replies
  • 1 likes

How can I disable autostart at jack connection?

Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use it often. I already blocked every permissions with...

  • Newbie
  • Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use...
  • Daniel
  • Community Legend
  • 543 Views
  • 1 replies
  • 1 likes
  • 543 Views
  • 1 replies
  • 1 likes

[Android] Bug on CyanogenMod 11

I'm a premium user. I've been having a problem with Spotify for the last two or three M versions of CyanogenMod 11 for Galaxy S2.It's a problem that i can now perfectly identify and explain:So, sometimes the Spotify stops playing music. I go check th...

  • Casual Listener
  • I'm a premium user.   I've been having a problem with Spotify for the last two or three M versions of CyanogenMod 11 for Galaxy S2. It's a problem that i can now perfectly identify and ex...
  • mariodiogosilva
  • Casual Listener
  • 2516 Views
  • 3 replies
  • 0 likes
  • 2516 Views
  • 3 replies
  • 0 likes

EQ for Spotify Mobile

Hey Spotify! What about integrating an equalizer in the spotify player? I can't understand why spotify left it out... shocked that I didn't find it integrated in the computer version. You know, spotify users love music... nuff' said.

  • Regular
  • Hey Spotify! What about integrating an equalizer in the spotify player?   I can't understand why spotify left it out... shocked  that I didn't find it integrated in the computer version...
  • HampusBerge
  • Casual Listener
  • 4879 Views
  • 9 replies
  • 1 likes
  • 4879 Views
  • 9 replies
  • 1 likes

Android Facebook Login broken

I had to relogin to my Spotify app today. I selected the Login via Facebook option. I Tapped on the username and password fields, but the keyboard doesn't show up. I was able to eventually get my username in by copy and pasting, but I can't do that f...

  • Music Fan
  • I had to relogin to my Spotify app today. I selected the Login via Facebook option. I Tapped on the username and password fields, but the keyboard doesn't show up. I was able to eventually get my use...
  • Daniel
  • Community Legend
  • 1480 Views
  • 14 replies
  • 0 likes
  • 1480 Views
  • 14 replies
  • 0 likes

Release Notes - Spotify for Android (0.7.3)

Hi! I'm trying to install Spotify on my old HTC Desire that is running Android 2.2.2 but having troubble finding a working version. What version works with 2.2.2 or earlier and where can I find it'? Thanks Hej! Jag försöker installera Spotify på min ...

  • Newbie
  • Hi! I'm trying to install Spotify on my old HTC Desire that is running Android 2.2.2 but having troubble finding a working version. What version works with 2.2.2 or earlier and where can I find it'...
  • Daniel
  • Community Legend
  • 1906 Views
  • 1 replies
  • 0 likes
  • 1906 Views
  • 1 replies
  • 0 likes

Problems downloading playlists Spotify Version 1.3.0.423

Up until 3-4 days ago, I have never had an issue downloading playlist. Just within the last few days my playlist will not download. I have clear all the data in the cache, uninstalled, re-installed, deleted other saved playlists on other devices (eve...

  • Newbie
  • Up until 3-4 days ago, I have never had an issue downloading playlist. Just within the last few days my playlist will not download. I have clear all the data in the cache, uninstalled, re-installed, ...
  • Daniel
  • Community Legend
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Spotify doesn't save my place after locking device

Let me explain: I like to listen to whole albums, but don't often finish them in their entirety before locking my device (Google Nexus 7). When I unlock my device, the track that was previously paused is no longer playing, and I have to select it aga...

  • Newbie
  • Let me explain: I like to listen to whole albums, but don't often finish them in their entirety before locking my device (Google Nexus 7). When I unlock my device, the track that was previously pause...
  • Daniel
  • Community Legend
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

How can I get expicit versions of albums?

I can't seem to find a lot of explicit albums, can anybody help me with this? Thank you.

  • Newbie
  • I can't seem to find a lot of explicit albums, can anybody help me with this? Thank you.
  • Daniel
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Audio effect not working on some songs and some playlist

I'm running kitkat 4.4.2 stock ROM on my nexus 4, Spotify 0.7.4.608.g206da179 Audio effect is not working on some songs and some playlist, seems really weird eh? Audio effect works on most of the songs in my old playlist (both streamed and stored for...

  • Regular
  • I'm running kitkat 4.4.2 stock ROM on my nexus 4,   Spotify 0.7.4.608.g206da179   Audio effect is not working on some songs and some playlist, seems really weird eh?   Audi...
  • icedfiend
  • Newbie
  • 801 Views
  • 7 replies
  • 0 likes
  • 801 Views
  • 7 replies
  • 0 likes

Artists and albums disappearing

For some reason, most of the artists and albums I have downloaded have disappeared from the artist and album views. I can still access everything from my playlists, but my playlists are long and unorganized so it would be very inconvienient. Spotify ...

  • Casual Listener
  • For some reason, most of the artists and albums I have downloaded have disappeared from the artist and album views. I can still access everything from my playlists, but my playlists are long and unor...
  • skthelegend
  • Newbie
  • 934 Views
  • 8 replies
  • 0 likes
  • 934 Views
  • 8 replies
  • 0 likes

Playlist stops

I have a IPod and playlist stops at the end of some songs. The problem started with a recent update.

  • Regular
  • I have a IPod and playlist stops at the end of some songs. The problem started with a recent update.
  • mrhaymack
  • Regular
  • 390 Views
  • 6 replies
  • 0 likes
  • 390 Views
  • 6 replies
  • 0 likes

New songs added via spotify mobile to playlist do not appear on desktop playlist, and vice-versa.

I have a playlist that I regularly add music to. Whenever I add new music to it via the mobile app, it doesn't show up inside the same playlist on the desktop version of spotify, and vice-versa (whether online or local). This is very frustrating. I'm...

  • Casual Listener
  • I have a playlist that I regularly add music to. Whenever I add new music to it via the mobile app, it doesn't show up inside the same playlist on the desktop version of spotify, and vice-versa (whet...
  • Atticus_Freeze
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Spotify slows down S3

Hi there,Whenever I start spotify on my S3 phone, my phone slows to a crawl. I hate this! it takes forever to open other apps such as facebook etc.Can you help?

  • Regular
  • Hi there, Whenever I start spotify on my S3 phone, my phone slows to a crawl. I hate this! it takes forever to open other apps such as facebook etc. Can you help?
  • kbrooksc
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

My Spotify downloads music everytime I start it

Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music that was already downloaded. It starts with some s...

  • Casual Listener
  • Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music...
  • kbrooksc
  • Community Legend
  • 1167 Views
  • 3 replies
  • 0 likes
  • 1167 Views
  • 3 replies
  • 0 likes

premium doesn't work

i started testing the premium "mode" a few hours ago on my laptop. i thought that i could use this also on my mobile phone but it doesn't work. now my question: what do i have to do to use premium with my mobile phone ? or can i only use it with my l...

  • Casual Listener
  • i started testing the premium "mode" a few hours ago on my laptop. i thought that i could use this also on my mobile phone but it doesn't work. now my question: what do i have to do to use premium wi...
  • kbrooksc
  • Community Legend
  • 253 Views
  • 3 replies
  • 0 likes
  • 253 Views
  • 3 replies
  • 0 likes

Intrusive or what!!!!!!

The latest android update has become very intrusive, I can understand needing know when the phone is in use buy why does it need to know the remote number that you called? This is absolutely disgraceful behaviour on the part of spotify, it is like mu...

  • Casual Listener
  • The latest android update has become very intrusive, I can understand needing know when the phone is in use buy why does it need to know the remote number that you called?   This is absolute...
  • kbrooksc
  • Community Legend
  • 606 Views
  • 6 replies
  • 1 likes
  • 606 Views
  • 6 replies
  • 1 likes

Not working on Bq Maxwell Lite 4.1

The app doesn't work on my tablet with the new updates

  • Casual Listener
  • The app doesn't work on my tablet with the new updates
  • Barnir
  • Newbie
  • 467 Views
  • 3 replies
  • 0 likes
  • 467 Views
  • 3 replies
  • 0 likes

Distortions during playback

Hello, I started using Spotify on my mobile when I got my Nexus 5 last year in november/december. It always was on stock 4.2 and now 4.4.4, using the franco Kernel for almost the whole time. I did nothing with it but reducing the CPU's voltage (devic...

  • Regular
  • Hello,   I started using Spotify on my mobile when I got my Nexus 5 last year in november/december. It always was on stock 4.2 and now 4.4.4, using the franco Kernel for almost the whole tim...
  • S3cret91
  • Regular
  • 514 Views
  • 4 replies
  • 0 likes
  • 514 Views
  • 4 replies
  • 0 likes

spotify stops playing song in random moments

Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug:Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one song. Really annoying. It happens with downloaded songs to...

  • Casual Listener
  • Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug: Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one son...
  • Steffenbeffen
  • Newbie
  • 1136 Views
  • 7 replies
  • 1 likes
  • 1136 Views
  • 7 replies
  • 1 likes