Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7086 Views

0 replies

7 likes

  • 7086 Views
  • 0 replies
  • 7 likes

Solved!! Unable to sync local files with android

I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not sync on the phone. I have even tried making a playlist...

Casual Listener

I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not syn...

user-removed

Not applicable

1072 Views

6 replies

0 likes

  • 1072 Views
  • 6 replies
  • 0 likes

android songs deleted

I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account on my phone, it prompts me to download premium as if I hav...

Casual Listener

I am a premium user and have playlists dowloaded for offline use on my laptop and android device.  Recently, my android songs and playlists were all deleted and when I log back into my account o...

MichaelW

Community Legend

507 Views

4 replies

0 likes

  • 507 Views
  • 4 replies
  • 0 likes

Spotify has Stopped Working Message

This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after that nothing loads and soon I get a message saying "...

Newbie

This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after t...

Daniel

Community Legend

687 Views

5 replies

0 likes

  • 687 Views
  • 5 replies
  • 0 likes

Taskbar at the bottom disappear after upgrade, also lock screen controls disappear - part 2

I posted this yesterday. Got the advice to clear all app data and this solved it.. .. For ten hours. No the same problem again. Any advice? Many thanks! "After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify contr...

Gig Goer

I posted this yesterday. Got the advice to clear all app data and this solved it.. .. For ten hours. No the same problem again. Any advice? Many thanks! "After upgrading to 1.6.0.952 there ar...

flunknewstead

Gig Goer

1133 Views

5 replies

0 likes

Android 4.4.2
bug report
  • 1133 Views
  • 5 replies
  • 0 likes

Control Device from desktop possible?

Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basically I want to plug my phone into a mini plug connected to my st...

Newbie

Hello.   I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basical...

Daniel

Community Legend

390 Views

1 replies

1 likes

  • 390 Views
  • 1 replies
  • 1 likes

nakisastore `s iPhone

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all the time. I tried to change password but it didn`t help...

Gig Goer

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all...

Jordi

Community Legend

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
  • 0 likes

Kobo Arc 7 Mobile or Tablet?

I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're not "popular" models. Does anybody here have a Kob...

Music Fan

I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're...

Daniel

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

Mobile App keeps stopping computer list

Title is not that clear. Sorry for that What is happening though is since the last update the mobile app tries to play at the same time. This is a neat feature, but as I'm listening to my locally installed app on the computer the mobile then just sta...

Newbie

Title is not that clear.  Sorry for that   What is happening though is since the last update the mobile app tries to play at the same time.  This is a neat feature, but as I'm list...

Joacim

Newbie

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Solved!! Taskbar at the bottom disappear after upgrade, also lock screen controls disappear

After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar at the bottom randomly disappears - when bringing down the statu...

Gig Goer

After upgrading to 1.6.0.952 there are issues with three things:   - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar ...

flunknewstead

Gig Goer

2497 Views

2 replies

0 likes

  • 2497 Views
  • 2 replies
  • 0 likes

Spotify won't stay online - HTC One M8 T-Mobile US

I have always had intermittent issues with Spotify not connecting to the internet when every other app on my phone could. Recently they have become constant - Spotify thinks there's no internet connection at all; if I log out I can't log back in; the...

Casual Listener

I have always had intermittent issues with Spotify not connecting to the internet when every other app on my phone could. Recently they have become constant - Spotify thinks there's no internet conne...

Peter__

Community Legend

9389 Views

12 replies

3 likes

  • 9389 Views
  • 12 replies
  • 3 likes

Solved!! How to delete songs from stared playlist

Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way to remove songs from my Starred playlist, I guess I have missed som...

Casual Listener

Hi   What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way ...

Laban66

Casual Listener

1265 Views

3 replies

0 likes

  • 1265 Views
  • 3 replies
  • 0 likes

"stop download" kills entire playlist

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...

Casual Listener

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...

Daniel

Community Legend

1031 Views

3 replies

0 likes

  • 1031 Views
  • 3 replies
  • 0 likes

Android app

Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole song. I have tried to log out and deleting and redownloading the...

Newbie

Hello!   I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole ...

Daniel

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

"Devices" tab has never worked

I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened both apps at the same time, and waited 2. Uninstalled and rein...

Casual Listener

I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have...   1. Connected both devices to the same Wi-Fi, opened ...

Daniel

Community Legend

618 Views

3 replies

0 likes

  • 618 Views
  • 3 replies
  • 0 likes

unable to install spotify on my android phone!

Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone at all... Any Help?

Casual Listener

Hi all   currently live in S-Korea and get my phone from local store. i find im unable to install spotify!     im using premium now but just cant use spotify on my phone...

Daniel

Community Legend

1616 Views

4 replies

0 likes

  • 1616 Views
  • 4 replies
  • 0 likes

NO VEO IMAGENES DE LAS CANCIONES IPHONE 5S

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlos...

Daniel

Community Legend

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Volume is too low on android spotify

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on the iphone i did not have this issue

Casual Listener

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on th...

Daniel

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Can't like a song while using connect

I'm trying to use Spotify connect to play music through my desktop speakers while controlling the radio through my phone. I can like the songs on the desktop, but I can't like them on the phone. The thumbs up and thumbs down buttons just disappear fr...

Newbie

I'm trying to use Spotify connect to play music through my desktop speakers while controlling the radio through my phone. I can like the songs on the desktop, but I can't like them on the phone....

Daniel

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Solved!! playlist only play's in shuffle mode

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode. Why is that? I just want select a song from a list without hear every song from the album first:( pleaseee help

Casual Listener

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode.    Why is that? I just want select a song from a...

jaimyf

Casual Listener

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Spotify doesn't show my albums and songs anymore

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs are gone. This didn't happen to me the first time. Usually I...

Regular

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs ar...

Daniel

Community Legend

1611 Views

1 replies

0 likes

  • 1611 Views
  • 1 replies
  • 0 likes