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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115269 Views

27 replies

4 likes

  • 115269 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231682 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231682 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591230 Views

79 replies

3 likes

  • 591230 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485706 Views

580 replies

42 likes

Account
Free
  • 485706 Views
  • 580 replies
  • 42 likes

Synced songs don't automatically play

So i've had the urge to sync some songs from my local files to a spotify playlist so i could play them on my phone, instead of using other music player apps i use spotify since i find it awesome and would keep using it. But since not long i've had th...

Casual Listener

So i've had the urge to sync some songs from my local files to a spotify playlist so i could play them on my phone, instead of using other music player apps i use spotify since i find it awesome and ...

Bromad

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Spotify Premium Won't Go 'Online'

Hi guys, I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days. Description & Steps taken to get issue When I go to settings and click the 'Offline Mode' button, it does not appear to regis...

Casual Listener

Hi guys,   I'd be really grateful for your help with a problem on my Spotify Premium that I've noticed over the last few days.    Description & Steps taken to get issue &...

RTwell1987

Casual Listener

3235 Views

1 replies

3 likes

  • 3235 Views
  • 1 replies
  • 3 likes

Samsung Galaxy Tab Pro 8.4 - Lock Screen

Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every time i want to skip or change a song. Cheers

Casual Listener

Hi, just wondering if the full screen album art for the lock screen is being added to the Samsung Galaxy Tab Pro 8.4? As it is currently abit of nuisance having to unlock the tablet every t...

guilfru

Newbie

2267 Views

6 replies

0 likes

  • 2267 Views
  • 6 replies
  • 0 likes

Spotify stops on HiMedia Q5-4K3D

It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting.When I install an apk version 0.7 from an older backup it is working.Is it possible to get some older versions from you to check which...

Newbie

It´s possible to install Spotify from the market on my android TV box HiMedia Q5-4K3D, but it closes after starting. When I install an apk version 0.7 from an older backup it is working. Is it po...

Daniel

Community Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Spotify deleting local saved tracks

Hi, I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline available" on my mobile (Nexus 5) within the application. I was a...

Newbie

Hi,   I added several tracks to my own playlist in Spotify, the tracks are from soundcloud which I downloaded. I added these to a playlist while being on my Macbook. I turned on "Offline ava...

Daniel

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Can't check in playlists to sync to Android.

Hello, Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the sync. I click once on the playlist box to check it in but the mar...

Newbie

Hello,   Every once in a while when i decide to update my playlists into my Samsung s4, i get this weird and VERY anoying trouble of not beeing able to check in my playlists to start the syn...

Johnnnn

Casual Listener

744 Views

2 replies

0 likes

  • 744 Views
  • 2 replies
  • 0 likes

Automatic mute when having a phone call

Hi, i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (i have premium) and when i do get a phone call which is a lot i ...

Casual Listener

Hi,   i am interested if it is possible to automaticly mute Desktop spotify when i am having a phonecall on my android. Why ? - when i am at work i usually listen to spotify all the time (...

Daniel

Community Legend

2480 Views

3 replies

2 likes

  • 2480 Views
  • 3 replies
  • 2 likes

Tablet Android 4.4.2

Hi! I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my girlfriend does in her nexus. We both haven't the premium versio...

Casual Listener

Hi!  I have a tablet mediacom smartPad s2 model: M-MP1050S2 with Android 4.4.2. Some days ago I downloaded "Spotify" bit I noticed that I can't select music I want from my playlist ad my gir...

_Sav_

Casual Listener

2060 Views

4 replies

0 likes

  • 2060 Views
  • 4 replies
  • 0 likes

Synced a total of 350 songs,then they are gone again

Seems as though the spotify software is losing It's quality,I get frequent glitches/weird audio abnormalities.So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I open the app in my phone to see that offline mode has been desel...

Regular

Seems as though the spotify software is losing It's quality,I get frequent glitches/weird  audio abnormalities. So my main issue is syncing tracks,so I sync 350 starred tracks.They sync.I ope...

Daniel

Community Legend

969 Views

4 replies

1 likes

  • 969 Views
  • 4 replies
  • 1 likes

Solved!! Previous account that not sign in with FB is gone

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884 I am trying to login back to the same account it keep link me to a brand new account that signed in with FB and this account is totally fresh and new. I...

Regular

this is my previous account that not signed in with FB : http://open.spotify.com/user/12126637884   I am trying to login back to the same account it keep link me to a brand new acc...

MonkeYsua

Regular

1476 Views

9 replies

0 likes

  • 1476 Views
  • 9 replies
  • 0 likes

Solved!! spotify stoppt

seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song

Casual Listener

seit 2-3 Wochen stoppt spotify beim abspielen nach jedem song

DannyFL

Roadie

11397 Views

2 replies

0 likes

  • 11397 Views
  • 2 replies
  • 0 likes

Premium DOES NOT WORK.

I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox.I signed in and out five times. I uninstalled the app three tim...

Newbie

I just upgraded to premium and it still says I am free on the APP. On the online webpage it says I am a premium member and I received the Spotify premium member receipt in my email inbox. I signed...

Daniel

Community Legend

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

multiple issue, please help

I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an playlists it didn't load. And if I try using the me...

Casual Listener

I was listening to a playlist when it just suddenly stopped. Spotify closed and when i reopened it, I was required to log in again. I did but all my saved playlist are gone and every time I click an ...

Daniel

Community Legend

686 Views

4 replies

0 likes

  • 686 Views
  • 4 replies
  • 0 likes

Spotify wakes Facebook app

Hello everybody, First sorry for my english! i started to use spotify premium a few days ago, before that i was using it on desktop with free version my problem is these 2 apps spotify and facebook associated with each other, this is where my problem...

Visitor

Hello everybody,   First sorry for my english!   i started to use spotify premium a few days ago, before that i was using it on desktop with free version   my problem is th...

Daniel

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Spotify free not working on android

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium.But I get no shuffle playlist button, all I get is the upgrade to premium popup, all I want is to listen wit...

Regular

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium. But I get no shuffle playlist button, all I get is th...

madjandle

Regular

2290 Views

11 replies

0 likes

  • 2290 Views
  • 11 replies
  • 0 likes

Spotify not working anymore on Nexus 10/Android

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "show available devices", but nothing happens when I...

Newbie

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "...

Daniel

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Samsnung Shape speakers (WAM 751) and Hub (WAM 250) can't play spotify only plays on the phone

hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250. I am able to play tuneIn radio, amazon music, music from my phone via the speakers, however, Spotify plays only on the phone, not thru speakers. Talked to sAmsung, and they tell me it is Spoti...

Newbie

hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250.  I am able to play tuneIn radio, amazon music,  music from my phone via the speakers, however, Spotify plays only on the phone, not...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes

Skipping to next song causes volume to go to 100%

Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable. The problem is: when using the Android app, skipping a song caused the volume to go 100% every t...

Visitor

Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable.   The problem is: when using the And...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Songs pause after being played

Greetings everyone. I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I couldn't fix it. Randomly pauses the songs after they have be...

Regular

Greetings everyone.   I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I...

Lazalit

Regular

5074 Views

11 replies

2 likes

Android 4.4.4
Crossfade
Issues
pauses
songs
Spotify
  • 5074 Views
  • 11 replies
  • 2 likes

Spotify cache takes up to 17.6 GB on SD card - even after deleting it in the application itself...

Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone. Using the 'delete cache' button in Settings in the Spofity app obviously does not work. My attempt to manually delete this folder ...

Casual Listener

Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone.   Using the 'delete cache' button in Settings in the Spofity app obvio...

boowy

Casual Listener

17826 Views

4 replies

6 likes

  • 17826 Views
  • 4 replies
  • 6 likes