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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375399 Views

541 replies

34 likes

Account
Free
  • 375399 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7522 Views

0 replies

7 likes

  • 7522 Views
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  • 7 likes

Solved!! Log in with Facebook failed

Hi there, I am desperately trying to log in on Spotify on my Android mobile phone. The error I get is "You seem to try to log in from a different country". I was in Brazil for the last six months and therefore changed the language of facebook from ge...

Casual Listener

Hi there,   I am desperately trying to log in on Spotify on my Android mobile phone. The error I get is "You seem to try to log in from a different country".   I was in Brazil for t...

MattSuda

Spotify Star

786 Views

3 replies

0 likes

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  • 3 replies
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Continuous Offline Problems

Whenever I attempt to go offline it states I must connect to 3G etc, to download. I'll then connect when possible and the entire file downloads again. I attempt to go offline and the process begins over again. I am a frustrated premium member....any ...

Visitor

Whenever I attempt to go offline it states I must connect to 3G etc, to download. I'll then connect when possible and the entire file downloads again. I attempt to go offline and the process begins o...

camillo75

Community Legend

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
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Spotify Connect & offline mode?

HiI am on Android 444 and samsung galaxy note 4. I am at home in my network with my Spotify Connect enabled devices. If I switch to offline mode on my phone, and start playing the last track which yesterday was playing from Spotify Connect, is it sup...

Community Legend

Hi I am on Android 444 and samsung galaxy note 4. I am at home in my network with my Spotify Connect enabled devices. If I switch to offline mode on my phone, and start playing the last track wh...

1404 Views

0 replies

0 likes

Android 4.4.4
Spotify connect remote
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Premium doesnt work

Yesterday i bought a card with Spotify premium for one month and i reedemed de code and it worked but then i did go to the Spotify app and offline mode didnt work and when i tried to change sound quality it didnt work because its a premium feature bu...

Newbie

Yesterday i bought a card with Spotify premium for one month and i reedemed de code and it worked but then i did go to the Spotify app and offline mode didnt work and when i tried to change sound qua...

MattSuda

Spotify Star

895 Views

3 replies

0 likes

  • 895 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode not working on Galaxy S5

Description Offline mode does not work: playback of songs from downloaded playlists does not work anymore. Looks like the song is playing but i have no audio. Only songs (part of songs) which i listened to in online-mode before have audio in the offl...

Casual Listener

Description Offline mode does not work: playback of songs from downloaded playlists does not work anymore. Looks like the song is playing but i have no audio. Only songs (part of songs) which ...

Stefan72

Casual Listener

2659 Views

2 replies

0 likes

  • 2659 Views
  • 2 replies
  • 0 likes

Spofity is downloading all my library after last release

I have a huge list of albums saved, but only a handful (max 10 saved offline)Since the last release, everytime I connect to a wifi network the app starts downloading all the songs in my library. There is no way to stop it.Anyone having the same probl...

Regular

I have a huge list of albums saved, but only a handful (max 10 saved offline) Since the last release, everytime I connect to a wifi network the app starts downloading all the songs in my library. ...

Meshugger

Casual Listener

611 Views

2 replies

0 likes

Offline songs
  • 611 Views
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upgrading from Normal Quality downloaded to Extreme Quality downloaded

I just switched from Normal Quality downloaded to Extreme Quality downloaded. Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads. What do I need to do to get my already downloaded albums up to Extreme Q...

Newbie

I just switched from Normal Quality downloaded to Extreme Quality downloaded.   Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads.   ...

MattSuda

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Songs order

Hi I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists. I have this problem only on my telephone but not when I listen on my co...

Newbie

Hi    I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists.&nbs...

MattSuda

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
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Android application problem

Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made offline available. Now I need to resync it, my slow inte...

Visitor

Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made o...

JoeThomas

Community Legend

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
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Issues with Android and Desktop app

I've searched a bit on my issue but i haven't something that is specific to my problem. I have Spotify on my Android and on my desktop. When i'm on the same network, Spotify can either play on the phone or directly on my desktop. Problem is that when...

Casual Listener

I've searched a bit on my issue but i haven't something that is specific to my problem.   I have Spotify on my Android and on my desktop. When i'm on the same network, Spotify can either pla...

xzinum

Casual Listener

626 Views

4 replies

0 likes

  • 626 Views
  • 4 replies
  • 0 likes

No recommandations on discovery tab

I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?

Visitor

I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?

356 Views

0 replies

0 likes

Android
Windows
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  • 0 replies
  • 0 likes

[Sony Z3 / 4.4.4] trouble with playing in the background when screen is locked [LOG]

Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common problems:1) Music plays only for ~15 / 20 sec when screen is locked2) in application play/pa...

Casual Listener

Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device.    Device: Sony Z3 / 4.4.4   Common proble...

abmmarcin

Casual Listener

1146 Views

3 replies

0 likes

  • 1146 Views
  • 3 replies
  • 0 likes

Synching computer music to phone

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But when I try for my phone it says "this song is not ava...

Newbie

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But wh...

MattSuda

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Spotify stopping during the track

Hi! I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matter if i download the song for offline mode, the problem stil ex...

Newbie

Hi!   I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matte...

spotifyyyyyyyyy

Casual Listener

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

I Don't Want to sink my phone to my laptop

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will start playing on my phone. I want to stop this con...

Newbie

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will...

ErickRGuetta

Community Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
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Available space and songs

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on your device? I'm saying because I'm pretty sure that the f...

Regular

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on yo...

243 Views

0 replies

0 likes

  • 243 Views
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Not going to upgrade to premium

It seems that every annoyance is solved by upgrading to premium. I was open to upgrading to premium when I downloaded Spotify to give it a try. But it seems like the free version is intentionally annoying just to suck people into subscribing. I'm afr...

Newbie

It seems that every annoyance is solved by upgrading to premium.  I was open to upgrading to premium when I downloaded Spotify to give it a try.  But it seems like the free version is inten...

262 Views

0 replies

1 likes

  • 262 Views
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  • 1 likes

moving the app to sd card

How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any updates/downloads and keeps bugging me ever 30 seconds ...

Casual Listener

How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any upda...

madsamsamsam

Casual Listener

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
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Spotify Connect Problem - Wrong track shown on Smartphone

Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tracks are played on my PC. It happens almost all times, that my Smartphone s...

Casual Listener

Hello,   im expieriencing the following problem:   The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tr...

kMusicP

Casual Listener

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me

Newbie

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes