Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes up with a report or ok box. Nothing happens. I've tried...
All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes...
Community Legend
1322 Views
1 replies
0 likes
I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no option for Radio on my phone. I also pay every month for...
I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no optio...
Community Legend
918 Views
5 replies
0 likes
What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-controlled access to your playlists and save your favourite tracks. Requires Blueto...
What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-con...
Community Legend
1119 Views
1 replies
0 likes
When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF
When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF
Community Legend
846 Views
3 replies
0 likes
gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am using Spotify as iPod when I'm outside and that would m...
gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am ...
Newbie
5255 Views
6 replies
0 likes
Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple of minutes! It doesn't happen with downloaded track...
Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple ...
Music Fan
1310 Views
8 replies
1 likes
1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Whenever I browse for songs then tap on about 5 songs ...
1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Wh...
Community Legend
680 Views
3 replies
0 likes
I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is installed and when running it opens for one second and c...
I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is ins...
Casual Listener
2008 Views
2 replies
0 likes
I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?
I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?
Community Legend
1435 Views
6 replies
0 likes
I no longer want to pay for Spotify
I no longer want to pay for Spotify
Community Legend
1441 Views
3 replies
0 likes
I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload and St. Anger. From those, only a few songs are playing. Orion a...
I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload ...
Community Legend
1020 Views
2 replies
0 likes
Hey, I am a premium user and I am having few playlists saved offline on my Nexus 4. My problem is that during the playback there is some kind of distortion / random noises / kinda scratch sounds over the tracks. I already had the data and app removed...
Hey, I am a premium user and I am having few playlists saved offline on my Nexus 4. My problem is that during the playback there is some kind of distortion / random noises / kin...
Newbie
12210 Views
12 replies
2 likes
After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out that it somehow got mounted as read-only so i moun...
After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out...
Community Legend
798 Views
1 replies
0 likes
I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?
I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?
Not applicable
1175 Views
2 replies
0 likes
So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.
So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.
Community Legend
1671 Views
1 replies
0 likes
I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory instead of my external 64gb as before. So I could just g...
I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory inste...
Community Legend
1035 Views
4 replies
0 likes
Hi, I have unlimited on my laptop and now using a tablet< i have adds. Why am I paying $6.99 month. Am I doing something wrong here?
Hi, I have unlimited on my laptop and now using a tablet< i have adds. Why am I paying $6.99 month. Am I doing something wrong here? &nb...
Community Legend
1248 Views
3 replies
0 likes
I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work
I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work
Community Legend
2174 Views
3 replies
0 likes
Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.
Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.
Casual Listener
8025 Views
5 replies
3 likes
