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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115331 Views

27 replies

4 likes

  • 115331 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231800 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231800 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591372 Views

79 replies

3 likes

  • 591372 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485770 Views

580 replies

42 likes

Account
Free
  • 485770 Views
  • 580 replies
  • 42 likes

Not enough space

Dear reader, When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available. I tried reinstalling spotify but the only thing what happened was that the 300 songs on my mobi...

Casual Listener

Dear reader,   When i want to download music to my mobile for offline use. it says i dont have enough space. my mobile has like 8GB of free space available.   I tried reinstalling s...

Slice396

Casual Listener

2462 Views

7 replies

0 likes

  • 2462 Views
  • 7 replies
  • 0 likes

not launching

I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old phone... It just goes to a black screen. How can I ...

Newbie

I've had Spotify Premium for years and just got a new phone. An LG F60 and I can't get it to open up. I uploaded to the application and when I click on the Spotify app, just like I used to on my old ...

561 Views

0 replies

0 likes

Premium
  • 561 Views
  • 0 replies
  • 0 likes

No access to Spotify via HTC One car app

It has been working before but not anymore since some time. After reinstalling Spotify you have access once but then it's gone again.Android version 4.4.3HTC Sense 6.0

Newbie

It has been working before but not anymore since some time. After reinstalling Spotify you have access once but then it's gone again. Android version 4.4.3 HTC Sense 6.0

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Solved!! Spotify has stopped working on my Android

Hello, For about a week i haven't been able to listen to Spotify on my mobile (Samsung Galaxy S Advance. Spotify Premium). It has previously worked without any problems. When i listen to a track it stops itself just before the end of the track and th...

Newbie

Hello,   For about a week i haven't been able to listen to Spotify on my mobile (Samsung Galaxy S Advance. Spotify Premium). It has previously worked without any problems. When i listen to a...

Kellylynn1113

Newbie

10670 Views

15 replies

0 likes

  • 10670 Views
  • 15 replies
  • 0 likes

Crash while using Snapchat

So I'm not sure where to put this, but I have been having issues with Spotify crashing whenever I open my Snapchat and I'm not sure whose side is causing the issue, but it's something to look into.

Newbie

So I'm not sure where to put this, but I have been having issues with Spotify crashing whenever I open my Snapchat and I'm not sure whose side is causing the issue, but it's something to look into.

RNRRT

Roadie

10063 Views

2 replies

3 likes

  • 10063 Views
  • 2 replies
  • 3 likes

Android spotify dont show what i listen in activity log facebook

Hi, in PC works great but in Android i cant get what i listen in facebook, i already activated the option in settings "Show on Facebook"

Newbie

Hi, in PC works great but in Android i cant get what i listen in facebook, i already activated the option in settings "Show on Facebook"

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

thumbs up and down broken

I have spotify installed on my Samsung s5. It is brand new. I have to continually reinstall spotify because the thumbs up/down will not work. I press it and it flashes green for the time my finger is on it but as soon as I lift my finger it goes away...

Casual Listener

I have spotify installed on my Samsung s5. It is brand new. I have to continually reinstall spotify because the thumbs up/down will not work. I press it and it flashes green for the time my finger is...

pepperacat

Casual Listener

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Help - Spotify premium, music is not downloading.

Hello, I am using spotify premium on the One plus android phone. When saving an artist, and tikking it to play offline, it gives me a "waiting for download" sign. Whatever I try it doesn't work. Is anyone familiar with this sort of thing?

Newbie

Hello,    I am using spotify premium on the One plus android phone. When saving an artist, and tikking it to play offline, it gives me a "waiting for download" sign. Whatever I try it d...

RNRRT

Roadie

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

spotify suddenly stopped playing right now, is it down?

I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.

Newbie

I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.

meahtenoha

Spotify

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Shared songs

if I select song, click on: Share -> Send to -> Select user, the submit button is never enabled. I did the same test on my notebook and there works perfectly. Is this a bug in the app for android?

Newbie

if I select song, click on: Share -> Send to -> Select user, the submit button is never enabled. I did the same test on my notebook and there works perfectly. Is this a bug in the app for andro...

Daniel

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Lock Screen picture and controls desynchronized - Android 4.4.4

Hi, im using the last version 2.2.0.636 in an Moto G 2nd - Android 4.4.4. In Lock screen, sometimes, want to change track, press the next button, and play again the same track. Or sometimes... no change album picture, press phone lock button, screen ...

Music Fan

Hi, im using the last version 2.2.0.636 in an Moto G 2nd - Android 4.4.4. In Lock screen, sometimes, want to change track, press the next button, and play again the same track. Or sometimes...&nb...

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Android app entirely useless!

You are aware of the ongoing issues, a simple browse of the Android support forum will reveal that. it's hugely disappointing to see there has been no progress. This problem is not going to go away just because you are sticking your fingers in your e...

Regular

You are aware of the ongoing issues, a simple browse of the Android support forum will reveal that. it's hugely disappointing to see there has been no progress. This problem is not going to go away j...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Duplicate Sound

Hi there, so okay this new bug made me make this post. I was listening on the gym some music but suddenly I noticed some strange thing on the music, first I noticed just a interference on the beat, at first I thought it was a problem from my earphone...

Roadie

Hi there, so okay this new bug made me make this post. I was listening on the gym some music but suddenly I noticed some strange thing on the music, first I noticed just a interference on the beat, a...

Abner

Roadie

1274 Views

4 replies

0 likes

  • 1274 Views
  • 4 replies
  • 0 likes

tarjeta SD

Mi sistema es android KitKat, y mi teléfono es el doogee DG310.Es imposible hacer que spotify guarde las canciones en la tarjeta SD, ni siguiendo las instrucciones que hay en el FAQ.Además lleno la memoria del telefono a conciencia a ver si así logro...

Casual Listener

Mi sistema es android KitKat, y mi teléfono es el doogee DG310. Es imposible hacer que spotify guarde las canciones en la tarjeta SD, ni siguiendo las instrucciones que hay en el FAQ. Además lleno ...

dijia

Casual Listener

791 Views

2 replies

1 likes

  • 791 Views
  • 2 replies
  • 1 likes

I can't play my music

I can't play my music it seemed like it just stop it was playing great then it stopped showing what music on the bottom

Casual Listener

I can't play my music it seemed like it just stop it was playing great then it stopped showing what music on the bottom

Jordi

Community Legend

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
  • 0 likes

please check you have working sd card and enough space

checked that, uninstalled reinstalled, unmounted sd card, rebooted, cleared cache and nothing works. i have a droid 4 and 4g on my sd card old version worked awesome. 3 hours into my 7 day premium trial. im usualy not bitter but im on a bus and stuck...

Casual Listener

checked that, uninstalled reinstalled, unmounted sd card, rebooted, cleared cache and nothing works. i have a droid 4 and 4g on my sd card old version worked awesome. 3 hours into my 7 day premium tr...

ThomasGHenry

Casual Listener

736 Views

3 replies

1 likes

  • 736 Views
  • 3 replies
  • 1 likes

Release Notes - Spotify for Android (2.2.0)

What's new in this version (2.2.0) New: Searching for the artists you follow is even easier. Fixed: Tapping Back in Settings no longer closes the app. Fictitious: This app likes to storm the stage at awards ceremonies.

Community Legend

  What's new in this version (2.2.0)   New: Searching for the artists you follow is even easier. Fixed: Tapping Back in Settings no longer closes the app. Fictitious: This...

user-removed

Not applicable

2410 Views

1 replies

0 likes

Android
Release Notes
  • 2410 Views
  • 1 replies
  • 0 likes

Phone freezing

I'm experiencing phone freezing after using Spotify app. Typically, I am unable to unlock the phone for several minutes, until it recovers. Frequently, this happens to me when I open Spotify for a brief time (for some searching or checking), and then...

Regular

I'm experiencing phone freezing after using Spotify app. Typically, I am unable to unlock the phone for several minutes, until it recovers. Frequently, this happens to me when I open Spotify for...

RNRRT

Roadie

1380 Views

1 replies

0 likes

  • 1380 Views
  • 1 replies
  • 0 likes

User uploaded songs disable proceeding to next song

I'm on a galaxy s4 and whenever I finish listening to a user uploaded song, it won't automatically proceed to the next song. It seems to only be on my android based device. No issues on my ipad.

Casual Listener

I'm on a galaxy s4 and whenever I finish listening to a user uploaded song, it won't automatically proceed to the next song. It seems to only be on my android based device. No issues on my ipad.

Daniel

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes