Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118827 Views

27 replies

4 likes

  • 118827 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239727 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239727 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600596 Views

79 replies

3 likes

  • 600596 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493037 Views

581 replies

42 likes

Account
Free
  • 493037 Views
  • 581 replies
  • 42 likes

Spotify free not working on android

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium.But I get no shuffle playlist button, all I get is the upgrade to premium popup, all I want is to listen wit...

Regular

I am new to Spotify, and I'd like to give it a go for free for a bit with add, before deciding if streaming is for me and maybe going premium. But I get no shuffle playlist button, all I get is th...

madjandle

Regular

2348 Views

11 replies

0 likes

  • 2348 Views
  • 11 replies
  • 0 likes

Spotify not working anymore on Nexus 10/Android

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "show available devices", but nothing happens when I...

Newbie

Spotify is not playing music anymore through my Nexus10(Android) device. I tried to play it on the Nexus10 itself as well as on my hifi system through a Bluesound streamer. The devices are shown at "...

Daniel

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Samsnung Shape speakers (WAM 751) and Hub (WAM 250) can't play spotify only plays on the phone

hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250. I am able to play tuneIn radio, amazon music, music from my phone via the speakers, however, Spotify plays only on the phone, not thru speakers. Talked to sAmsung, and they tell me it is Spoti...

Newbie

hi, I have 2 Samsung WAM751 M7 speakers and a hut WAm250.  I am able to play tuneIn radio, amazon music,  music from my phone via the speakers, however, Spotify plays only on the phone, not...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Skipping to next song causes volume to go to 100%

Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable. The problem is: when using the Android app, skipping a song caused the volume to go 100% every t...

Visitor

Hi guys. I completed one month free trial and this is the only deal-breaker to cause me to not go premium. And it's a big problem that makes it unusable.   The problem is: when using the And...

623 Views

0 replies

0 likes

  • 623 Views
  • 0 replies
  • 0 likes

Songs pause after being played

Greetings everyone. I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I couldn't fix it. Randomly pauses the songs after they have be...

Regular

Greetings everyone.   I have a problem with my playlists and songs in these lists. On the 2/11 my phone updated Spotify without problem. But right after the update, there has been an issue I...

Lazalit

Regular

5161 Views

11 replies

2 likes

Android 4.4.4
Crossfade
Issues
pauses
songs
Spotify
  • 5161 Views
  • 11 replies
  • 2 likes

Spotify cache takes up to 17.6 GB on SD card - even after deleting it in the application itself...

Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone. Using the 'delete cache' button in Settings in the Spofity app obviously does not work. My attempt to manually delete this folder ...

Casual Listener

Hi, I am wondering how I can delete the Spotify cache memory, which takes up 17.6 GB on my SD card on my Android phone.   Using the 'delete cache' button in Settings in the Spofity app obvio...

boowy

Casual Listener

17868 Views

4 replies

6 likes

  • 17868 Views
  • 4 replies
  • 6 likes

(Ayuda) Spotfy no me cambia de cancion

Bueno el problema es que en mi propia Playlist no me cambia de cancion solo osea termina la cancion y no cambia a la siguiente en el celular(Moto G2) y en la compu si AYUDA PORFA!

Casual Listener

Bueno el problema es que en mi propia Playlist no me cambia de cancion solo osea termina la cancion y no cambia a la siguiente en el celular(Moto G2) y en la compu si AYUDA PORFA!

OviiiOne

Community Legend

3392 Views

5 replies

0 likes

  • 3392 Views
  • 5 replies
  • 0 likes

Solved!! Lockscreen background (album cover) keeps after closing Spotify app

Hi I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with "x" button in lockscreen, stop button on Spotify app, closing...

Casual Listener

Hi   I'm experiencing this "bug" since I updated my Nexus 5 to Lollipop: I'm in offline mode and after stopping music, background in lockscreen doesn't revert to system defined. I tried with...

abaymajr

Regular

3557 Views

5 replies

0 likes

  • 3557 Views
  • 5 replies
  • 0 likes

Zwischenspeichern

Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diesen beispielsweise auf einen USB stick ziehe und mein Han...

Newbie

Guten Abend, Ich habe eine Frage bezüglich des Zwischenspeichern. Ich habe meine Spotify Listen runter geladen (android handy). Jetzt existiert der Spotify Ordner auf meinem Handy. Wenn ich diese...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Problem adding songs to playlist/current queue via Spotify Connect

Hi everyone, Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wanted to search for another band to add to the list, and play a...

Newbie

Hi everyone,   Just a question about adding songs to playlists and the current queue via Spotify Connect. I have an Android tablet and smartphone, and was playing one of my playlists, but wa...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

want Sync "Starred" on new phone, when finished goes back to 0%

Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is like it has never started. no songs are available offl...

Casual Listener

Hey Guys. I have a new phone and i installed spotifiy. so now i want to download my Starred songs to hear it offline (about 800) - it starts downloading, but when its finished downloading = it is l...

681 Views

0 replies

0 likes

Offline Access
offline mode
Playlist download problem
  • 681 Views
  • 0 replies
  • 0 likes

Stuttering playback

I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm canceling. This is ridiculousness!

Newbie

I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm can...

oscarpetrelli

Newbie

913 Views

2 replies

0 likes

  • 913 Views
  • 2 replies
  • 0 likes

Spotify trying to post to Facebook every 5 seconds

Since a week or so Spotify is trying to post to facebook all the time. Happens every 5 sec. I login via spotify user account, not via facebook. Spotify also forces the option to post to facebook on. I cannot disable it. This makes the software totall...

Casual Listener

Since a week or so Spotify is trying to post to facebook all the time. Happens every 5 sec. I login via spotify user account, not via facebook. Spotify also forces the option to post to facebook on. ...

Picofiino

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

why is the equalizer in a deep menue

why is the equalizer in android in the menue and not directly over the player controlled?

Newbie

why is the equalizer in android in the menue and not directly over the player controlled?

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Bug: Top result ((+)) sign doesn't allow to create new radio

Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous. Here is how to reproduce the bug in the Android app: - Click Radios - Click ((+)) to create a new radio - Search for a song, for example St...

Roadie

Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous.   Here is how to reproduce the bug in the Android app:   - Click ...

coo1guy

Roadie

1464 Views

6 replies

0 likes

plus sign
Radio
top result
  • 1464 Views
  • 6 replies
  • 0 likes

Solved!! Misleading translation - pt-BR - under Settings

GuysThe option to turn on/off the download over mobile network is really not clear in portuguese.. It says "sincronizar pelo celular" (sync for cellphone/smartphone). It doesn't mean what it should, it should be something like "sincronizar pela rede ...

Newbie

Guys The option to turn on/off the download over mobile network is really not clear in portuguese.. It says "sincronizar pelo celular" (sync for cellphone/smartphone). It doesn't mean what it shou...

MattSuda

Spotify Star

809 Views

1 replies

0 likes

Android
settings
  • 809 Views
  • 1 replies
  • 0 likes

[Android] Tracks repeated in play queue if using shuffle and a filter

Hello, I've noticed weird behavior of shuffle when you're playing selection of tracks from playlist. Here's how to reproduce it: - select random playlist - 'scroll' up to see the 'Filter' bar - enter some filtering criteria - select 'Shuffle play' - ...

Music Fan

Hello, I've noticed weird behavior of shuffle when you're playing selection of tracks from playlist. Here's how to reproduce it: - select random playlist - 'scroll' up to see the 'Filter' ...

petercmuc

Casual Listener

2792 Views

7 replies

0 likes

Android
Shuffle in playlists
  • 2792 Views
  • 7 replies
  • 0 likes

spotify does not see offline music on sdcard after reset

I have 2.5 GB of offline music on my sdcard. I had to do a factory reset and spotify does not see this music after I resintalled it? Any chance of getting spotify to relocate it? thanks

Casual Listener

I have 2.5 GB of offline music on my sdcard.  I had to do a factory reset and spotify does not see this music after I resintalled it?  Any chance of getting spotify to relocate it?  ...

thord

Casual Listener

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Still not able to get album art on local files

I have searched and read a lot of articles on the community that are about this problem, but no one has been able to provide me with a fix yet. When I import a song to my spotify on my PC and sync it to my HTC One M8, or any other device I own, the a...

Music Fan

I have searched and read a lot of articles on the community that are about this problem, but no one has been able to provide me with a fix yet. When I import a song to my spotify on my PC and sync it...

597 Views

0 replies

1 likes

  • 597 Views
  • 0 replies
  • 1 likes

Adding songs to current queue doesn't play on controlled device.

i have an android pad that i connect to my stereo via the headphone jack. i start the music then go into a different room and control with my android phone. if i change playlists, the music changes as expected. However, when I want to insert a song i...

Newbie

i have an android pad that i connect to my stereo via the headphone jack.  i start the music then go into a different room and control with my android phone.  if i change playlists, the mus...

Flixx

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes