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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851934 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851934 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
  • 3 replies
  • 0 likes
  • 17624 Views
  • 3 replies
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Solved!! Re: Hello from Spotify - Introduce Yourself

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music. Samsung Galaxy S3 service provider AT&T Please help!

  • Newbie
  • Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music.   Samsung Galaxy S3 service provider AT&T   Please help!
  • LILROSEFIRE
  • Regular
  • 507 Views
  • 4 replies
  • 0 likes
  • 507 Views
  • 4 replies
  • 0 likes

Freezes when trying to log in (Sony Xperia Tipo)

I have prerium account, and it works normally on PC. But when i try to log in using my Sony Xperia Tipo, it just freezes to "Logging in", and nothin happens until i shut down the app. Same thing with Facebook login, or even when i try to create new a...

  • Newbie
  • I have prerium account, and it works normally on PC. But when i try to log in using my Sony Xperia Tipo, it just freezes to "Logging in", and nothin happens until i shut down the app. Same thing wi...
  • user-removed
  • Not applicable
  • 377 Views
  • 3 replies
  • 0 likes
  • 377 Views
  • 3 replies
  • 0 likes

Solved!! Audio effects affecting other music apps

I don't know how I managed to stumble upon it, but I was listening to Pandora while messing around with Spotify's audio effects and noticed that it would adjust the sound of the music playing through Pandora. Does anyone know if that's supposed to ha...

  • Casual Listener
  • I don't know how I managed to stumble upon it, but I was listening to Pandora while messing around with Spotify's audio effects and noticed that it would adjust the sound of the music playing through...
  • user-removed
  • Not applicable
  • 532 Views
  • 2 replies
  • 0 likes
  • 532 Views
  • 2 replies
  • 0 likes

Only some local files unavailable on GS4, others grayed out/unavailable in app

Hi, I have found several topics similar to this but none exactly the same and I will definitely need a layman's instructions on troubleshooting if anyone can help. I just upgraded to premium, everything works on my PC, all the tracks play, they are a...

  • Casual Listener
  • Hi, I have found several topics similar to this but none exactly the same and I will definitely need a layman's instructions on troubleshooting if anyone can help.   I just upgraded to premi...
  • sugartownsounds
  • Casual Listener
  • 285 Views
  • 6 replies
  • 0 likes
  • 285 Views
  • 6 replies
  • 0 likes

Update killed battery life

Aftrer the latest update (0.7.6.357), the app prevents the phone from sleeping/idling, resulting in a massive power drain, even with the screen off. Drained my phone's battery in under an hour, and the battery/processor log showed that it was spoitfy...

  • Casual Listener
  • Aftrer the latest update (0.7.6.357), the app prevents the phone from sleeping/idling, resulting in a massive power drain, even with the screen off. Drained my phone's battery in under an hour, and t...
  • Peter__
  • Community Legend
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Explicit/edited albums not appearing

Certain explicit versions of albums aren't showing up on on my Mac, but appear on my Android. This also happens the other way around. An example would be Doggystyle by Snoop Doggy Dogg. On my Mac, I can only see the edited version of his album, but I...

  • Roadie
  • Certain explicit versions of albums aren't showing up on on my Mac, but appear on my Android. This also happens the other way around.   An example would be Doggystyle by Snoop Doggy Dogg. On...
  • Peter__
  • Community Legend
  • 677 Views
  • 1 replies
  • 0 likes
  • 677 Views
  • 1 replies
  • 0 likes

Android 4.3 on Galaxy S3 - Playback adversely impacted

Vodafone Ireland have rolled out Android 4.3 to Samsung GS3 devices. There is an issue with Spotify playback, it is being affected by the new update. It seems that the new OS is terribly sensitive to changes in data connection and this is causing Spo...

  • Casual Listener
  • Vodafone Ireland have rolled out Android 4.3 to Samsung GS3 devices.  There is an issue with Spotify playback, it is being affected by the new update.   It seems that the new OS is...
  • Taza
  • Newbie
  • 674 Views
  • 6 replies
  • 1 likes
  • 674 Views
  • 6 replies
  • 1 likes

Spotify apps for android

Are there any plans to make desktop apps work in the Android version of Spotify?

  • Newbie
  • Are there any plans to make desktop apps work in the Android version of Spotify?
  • incepted
  • Regular
  • 215 Views
  • 2 replies
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  • 215 Views
  • 2 replies
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Kindle App - Way to see additional album releases?

I was listening to a particular album on Spotify and noticed it was censored. I know on the desktop version you can see other releases of the album and switch to one that has not cut explicit lyrics. How do I do that on the Kindle app? I see no way o...

  • Casual Listener
  • I was listening to a particular album on Spotify and noticed it was censored. I know on the desktop version you can see other releases of the album and switch to one that has not cut explicit lyrics....
  • jenniebeme
  • Casual Listener
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Crash on 4.2.2 - Stack Trace

So, I posted in the Play Store about my app crashes and even with the latest update, I'm still having the same crashes. So I got a stack trace for the Spotify devs.

Image1 Image2 Image3
  • Casual Listener
  • So, I posted in the Play Store about my app crashes and even with the latest update, I'm still having the same crashes. So I got a stack trace for the Spotify devs.     &nbs...
  • JayWhite
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Resetting password issues

Hey guys , I'm trying to log back in to my spotify account because I had to reset it....only problem is, I have no clue what my account info is. I was able to figure out my username, but then realized that they sent the password reset to my old email...

  • Casual Listener
  • Hey guys , I'm trying to log back in to my spotify account because I had to reset it....only problem is, I have no clue what my account info is. I was able to figure out my username, but then realiz...
  • rrmorse
  • Casual Listener
  • 155 Views
  • 2 replies
  • 0 likes
  • 155 Views
  • 2 replies
  • 0 likes

Some songs download the rest say loading

The songs that are all showing loading on my Samsung Galaxy SIII are from my iTunes library and since then I've had to get another computer. In the meantime iTunes lost my playlists or something because they are gone except for a few. So how do I get...

  • Newbie
  • The songs that are all showing loading on my Samsung Galaxy SIII are from my iTunes library and since then I've had to get another computer.  In the meantime iTunes lost my playlists or somethin...
  • Musical4Ever
  • Roadie
  • 224 Views
  • 3 replies
  • 0 likes
  • 224 Views
  • 3 replies
  • 0 likes

BUG REPORT : Unexpected "no space left on this device" error message

Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698 Internal storage : 9,63Gb/10,44Gb used SD Card storage : 15,0/29,71GB used Action : request for synching 2 playslits offline (...

  • Music Fan
  • Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698   Internal storage : 9,63Gb/10,44Gb used SD Card storage :...
  • ant1
  • Music Fan
  • 1303 Views
  • 16 replies
  • 0 likes
  • 1303 Views
  • 16 replies
  • 0 likes

Replays same track after returning to same playlist

Hello, When I listen to a playlist (i.e. playing an album from a search of an artist), I stop some track in the middle and reopens spotify another time (sometime a few hours, something the next day). I press play to play the track I stopped in the mi...

  • Newbie
  • Hello,   When I listen to a playlist (i.e. playing an album from a search of an artist), I stop some track  in the middle and reopens spotify another time (sometime a few hours, someth...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

offline folder deleted

Hello i am from germany so sorry for my bad 30 before, i updated a playlist on my computer and after that i wanted to hear the playlist on my mobile phone. But when i opened spotify i had to login and all my playlist were deleted. What could i do to ...

  • Casual Listener
  • Hello i am from germany so sorry for my bad 🙂 30 before, i updated a playlist on my computer and after that i wanted to hear the playlist on my mobile phone. But when i opened spotify i had to...
  • shizwipe
  • Newbie
  • 544 Views
  • 8 replies
  • 0 likes
  • spotify offline folder deleted
  • 544 Views
  • 8 replies
  • 0 likes

Predictive Text or search suggestions

I have a Galaxy S4, does Spotify have predictive text or search suggestions? I have trying Beats music lately and its really handy.

  • Regular
  • I have a Galaxy S4, does Spotify have predictive text or search suggestions? I have trying Beats music lately and its really handy. 
  • 131 Views
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  • 131 Views
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Downloading Over 3G when disabled in App

Hi, I've just got a Nexus 5 with KitKat 4 and this morning kicked quite a few playlist downloads off while on my home WiFi so I could listen to them at work. I had the app set to not down load over 3G so thought that once I'd leave the house it would...

  • Casual Listener
  • Hi,   I've just got a Nexus 5 with KitKat 4 and this morning kicked quite a few playlist downloads off while on my home WiFi so I could listen to them at work. I had the app set to not down ...
  • timetoshine
  • Casual Listener
  • 129 Views
  • 2 replies
  • 0 likes
  • 129 Views
  • 2 replies
  • 0 likes

[Spotify Mobile] [Android] [Premium] How can I see all downloaded songs on my device?

Hi, can you implement a function for the mobile app where you can see all songs that you downloaded (offline mode) on your device without having to go through every single offline playlists. It should be like a local (mobile device's) spotify library...

  • Newbie
  • Hi, can you implement a function for the mobile app where you can see all songs that you downloaded (offline mode) on your device without having to go through every single offline playlists. It sho...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Internet connection lost - keeps happening

Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (really) short while. This has been going on for a very l...

  • Casual Listener
  • Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (r...
  • NichoV
  • Casual Listener
  • 506 Views
  • 2 replies
  • 0 likes
  • 506 Views
  • 2 replies
  • 0 likes

Playlist folders appear at the bottom of the list

Hi, Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of downloaded playlists. I don't really have a use for separating th...

  • Casual Listener
  • Hi,   Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of dow...
  • Sybar
  • Newbie
  • 1338 Views
  • 12 replies
  • 10 likes
  • 1338 Views
  • 12 replies
  • 10 likes