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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387581 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

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Syncing local files to spotify android app

Hi, I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone. When I go to the 'devices' tab on spotify on my desktop, it just tells me to connect my device to the same wi...

Newbie

Hi,    I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone.    When I go to the 'device...

365 Views

0 replies

0 likes

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Latest version 2.0.0.702 Unable to Copy Track Title

Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?

Regular

Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?

267 Views

0 replies

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Android Mobile as Streaming Client

Hello, i have an old android mobile and I want to use this on my stereo system as a spotify player. This works great but when I try to control it via spotify connect it does not work. Is the spotify connect function only working from android to mac a...

Casual Listener

Hello, i have an old android mobile and I want to use this on my stereo system as a spotify player. This works great but when I try to control it via spotify connect it does not work. Is the spotify ...

robi_h

Casual Listener

737 Views

5 replies

0 likes

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Share Track name and URL

Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL? Thanks

Regular

Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL?...

402 Views

0 replies

0 likes

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Songs Unavailable

Hi, I imported my itunes playlists, consisting of artists that Spotify doesnt have the permissions for and then made some of them available of line on my Samsung. However, when I play some of these i get a message saying "this song is not available."...

Community Legend

Hi,   I imported my itunes playlists, consisting of artists that Spotify doesnt have the permissions for and then made some of them available of line on my Samsung. However, when I play some...

chcoates

Newbie

1259 Views

2 replies

2 likes

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New upadte: Bluetooth problems to change songs in car

Hi, Since the new update i am having problems with the bluetooth in my car and headphones, i just can't change a song from mi device, the button fwd an rew don't produces any effect in the app, i have to change songs from the app. Anyone is having th...

Casual Listener

Hi, Since the new update i am having problems with the bluetooth in my car and headphones, i just can't change a song from mi device, the button fwd an rew don't produces any effect in the app, i h...

Mathias54321

Newbie

927 Views

1 replies

0 likes

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Duplicate Playlists

I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that before I imorted the playlists I updated in itunes, I deleted ...

Newbie

I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that  b...

440 Views

0 replies

0 likes

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App loosing the music downloaded, repeated problem with 5 devices

I have repeatedly open tickets and tried to get people to acknowledge it, I am getting infuriated with it, and everytime I post itPeople who have nothing to do with spotify try to tell me "Hur hur hur, ish your fone! nut da app, ur SD card is broken ...

Roadie

I have repeatedly open tickets and tried to get people to acknowledge it, I am getting infuriated with it, and everytime I post it People who have nothing to do with spotify try to tell me "Hur hu...

Quentarus

Roadie

656 Views

3 replies

1 likes

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Spotify app crashes before startup

I have a galaxy s4 and my spotify app has stopped working completely on it. I got the software update a month ago, and it started doing this in the beginning of January. I open the app and before the screen shows anything, it just says spotify has st...

Visitor

I have a galaxy s4 and my spotify app has stopped working completely on it. I got the software update a month ago, and it started doing this in the beginning of January. I open the app and before the...

MattSuda

Spotify Star

1075 Views

1 replies

0 likes

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I tried to reddemed my 6 month premiumfreetrialbutitwontletmeplaythesongiwantunlessilayshufflewhichi

I tried to reddemed my 6 month premium free trial on spotify but it won't let me play the song i want, unless i press play shuffle but it won't play the song i want

Newbie

I tried to reddemed my 6 month premium free trial on spotify but it won't let me play the song i want, unless i press play shuffle but it won't play the song i want

MattSuda

Spotify Star

640 Views

1 replies

0 likes

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Spotify is no longer working on my Blackberry Z30

Up until a several weeks ago, I had no problems using Spotify at all on Blackberry Z30 (downloaded from Amazon). However, have been experiencing issues streaming music. Typically, a song will start playing, play for about five seconds, and then stop....

Casual Listener

Up until a several weeks ago, I had no problems using Spotify at all on Blackberry Z30 (downloaded from Amazon). However, have been experiencing issues streaming music. Typically, a so...

anotherquestion

Casual Listener

1483 Views

3 replies

0 likes

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Spotify on Android always downloading

Hi guys!Sorry at first - I am from germany and my english skills are not the best.Following problem: bought the 3month-version for 99Cent last week, got upgraded to premium.So I added at my pc-Account some playlists and installed the app on my Note3....

Casual Listener

Hi guys! Sorry at first - I am from germany and my english skills are not the best. Following problem: bought the 3month-version for 99Cent last week, got upgraded to premium. So I added at my...

JensWieschke

Casual Listener

561 Views

1 replies

0 likes

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Local files show up as synced but are not available

I'm having an issue with Spotify Premium on a Nexus 5 with Android 5.0.1. I've synced quite a lot of local files and that usually goes fine. But two files suddenly aren't playable anymore ("Broken Jaw" and "Chin Music…"). They're greyed out and if I ...

Roadie

I' m having an issue with Spotify Premium on a Nexus 5 with Android 5.0.1. I've synced quite a lot of local files and that usually goes fine. But two files suddenly aren't playable anymore ("Broken ...

632 Views

0 replies

1 likes

Android
local files
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Spotify connect showing unkown device

Hi, My Spotify connect is showing an unkown device in the list when using my Nexus 5 with android 5. It shows it and says it is playing on that device even though we are no not the same network, I'm not even connected via wifi. I thought this was a r...

Newbie

Hi,   My Spotify connect is showing an unkown device in the list when using my Nexus 5 with android 5.   It shows it and says it is playing on that device even though we are no not ...

ErickRGuetta

Community Legend

672 Views

1 replies

0 likes

Android
bug
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Playback stops and app freezes when connection changes on Nexus 5

Lately I have problems with playback on my android phone (Nexus 5). The playback often stops when phone's connection changes. E.g. when switching from wifi to mobile data, or when I lose connectivity when the car goes into tunel. I listen to an off-l...

Casual Listener

Lately I have problems with playback on my android phone (Nexus 5). The playback often stops when phone's connection changes. E.g. when switching from wifi to mobile data, or when I lose connectivity...

354 Views

0 replies

0 likes

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Album art remains on lock after close

After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.

Newbie

After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.

pandaface

Newbie

438 Views

1 replies

1 likes

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Songs keep skipping in free phone app

I have been using the free phone app for a long time with no issues. Recently, any song regardless of radio stream or from my own playlists will randomly decide to skip to the next song. Its totally random, sometimes early sometimes late. Always anno...

Casual Listener

I have been using the free phone app for a long time with no issues. Recently, any song regardless of radio stream or from my own playlists will randomly decide to skip to the next song. Its totally ...

358 Views

0 replies

0 likes

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Constant crashing and offline songs disappearing

Is the latest spotify release totally b0rked or something? For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only that but my offline downloads keep vanishing off the device,...

Casual Listener

Is the latest spotify release totally b0rked or something?  For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only tha...

ojhilt

Casual Listener

319 Views

1 replies

0 likes

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Playlists

Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and only want the songs I've added to play? Thanks.

Casual Listener

Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and ...

Amyj1509

Casual Listener

289 Views

1 replies

0 likes

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Black screen

I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.

Newbie

I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.  

OviiiOne

Community Legend

552 Views

3 replies

0 likes

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