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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397625 Views

547 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8516 Views

0 replies

7 likes

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Genre Radio Stations won't start: Spotify on Andriod

Hi all, Just signed up for a trial version of Spotify, and was liking it until yestrday. All of a sudden, I can't use the genre radio stations. All of them say "Sorry, this station canno't be started, please choose a different one". Artist stations w...

Regular

Hi all,   Just signed up for a trial version of Spotify, and was liking it until yestrday. All of a sudden, I can't use the genre radio stations. All of them say "Sorry, this station canno't...

Ferrindel

Casual Listener

3173 Views

20 replies

0 likes

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  • 20 replies
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Solved!! Got Spotify premium 7-day trial and I can't access the premium features

Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the app none of the features were there.

Newbie

Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the a...

MattSuda

Spotify Star

793 Views

1 replies

0 likes

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  • 1 replies
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Android 4.1.1

Hi! I have a smartphone with Android 4.1.1. I want to download a Spotify player on it but I can only get the latest version on play store, which is not compatible with Android 4.1.1. What have I to do? Should I download an old version of Spotify? In ...

Newbie

Hi! I have a smartphone with Android 4.1.1. I  want to download a Spotify player on it but  I can only get the latest version on play store, which is not compatible with Android 4.1....

1468 Views

0 replies

0 likes

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offline songs randomly stop for 2-3 seconds

Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel sub? Thanks

Visitor

Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel s...

324 Views

0 replies

0 likes

  • 324 Views
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Offline lists to sd card

Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on.How can I do this ?

Casual Listener

Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on. How can I do this ?

LeifGunnar

Casual Listener

455 Views

2 replies

0 likes

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  • 2 replies
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Skip Back A Track

Hey all, I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did they take this out? I dont see why they did either cause i can...

Roadie

Hey all,   I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did ...

GavinHenderson6

Roadie

11675 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

spotify keeps crashing on S4

As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it at all, I only see a black screen and the system lau...

Newbie

As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it...

456 Views

0 replies

1 likes

  • 456 Views
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  • 1 likes

wont sync properly

i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my other playlist syncs and then unsyncs itself, i can the...

Casual Listener

i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my othe...

Bowman99

Casual Listener

381 Views

2 replies

0 likes

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  • 2 replies
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Music Stops

My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again. I've restarted my phone and logged in and out of m...

Newbie

My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again....

294 Views

0 replies

0 likes

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Equalizer keeps going out on me?

I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and being a having th let tube amp setting on. Does anyb...

Casual Listener

I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and b...

292 Views

0 replies

1 likes

  • 292 Views
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phone to computer to phone?

I have music on my phone that I would like to add to my spotify mobile app. do I have to download all the music on my phone to my computer just so I can redownload onto my phone in the spotify app? Or is there a way I can make spotify play the music ...

Newbie

I have music on my phone that I would like to add to my spotify mobile app. do I have to download all the music on my phone to my computer just so I can redownload onto my phone in the spotify app? O...

Daniel

Community Legend

339 Views

1 replies

0 likes

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  • 1 replies
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Search button closes spotify

Search button not working, close spotify

Casual Listener

Search button not working, close spotify

Daniel

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
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offline music

Everytime I try and sync my samsung s3 spotify thinks it is a new devices. This means I spend hours downloading the music to listen offline yet I still dont have a single song to play.

Casual Listener

Everytime I try and sync my samsung s3 spotify thinks it is a new devices. This means I spend hours downloading the music to listen offline yet I still dont have a single song to play.

PassiveGaming

Casual Listener

575 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Your music new design?

Until now I saw "Your Music" like an all-in-one and I slided left or right when I needed to change from playlist to song, albums, etc... Today "Your music" has changed and I have to select one option (playlist, songs,...) and if I want to change betw...

Casual Listener

Until now I saw "Your Music" like an all-in-one and I slided left or right when I needed to change from playlist to song, albums, etc... Today "Your music" has changed and I have to select one opti...

phxkrausehouse

Roadie

1019 Views

8 replies

0 likes

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  • 8 replies
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downloaded songs are gone

Problem solved 

Casual Listener

Problem solved 

GavinHenderson6

Roadie

421 Views

2 replies

0 likes

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  • 2 replies
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spotify skips songs on android app

I have an HTC one and i used to have an HTC evo. When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of the number of songs on the playlist. If i have the contin...

Casual Listener

I have an HTC one and i used to have an HTC evo.  When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of ...

Sweeneykill

Casual Listener

5021 Views

15 replies

0 likes

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  • 15 replies
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Use desktop or phone as remote to my Galaxy TAB 4 is impossible.

Hey. Have been enjoying Spotify on my Galaxy TAB 4 for a while now, and I've noticed that the more you actually try to use the remote, the more problems you get. When I pause a song and then wants to play it again, Spotify simply tells me that the "S...

Gig Goer

Hey.   Have been enjoying Spotify on my Galaxy TAB 4 for a while now, and I've noticed that the more you actually try to use the remote, the more problems you get. When I pause a song and th...

468 Views

0 replies

0 likes

Spotify Remote
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Solved!! Spotify Android Problem

Basically when I listen to Spotify on my mobile, get a thing where it seems to want to cast to device that's not even mine. Anyway to stop this. Many thanks in advance.

Regular

Basically when I listen to Spotify on my mobile, get a thing where it seems to want to cast to device that's not even mine.  Anyway to stop this.  Many thanks in advance.

Timalay

Regular

820 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Your music when opening Spotify.

Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome and not just slightly annoying, massively annoying. ...

Roadie

Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome a...

phxkrausehouse

Roadie

782 Views

4 replies

0 likes

  • 782 Views
  • 4 replies
  • 0 likes