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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6953 Views

0 replies

7 likes

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  • 7 likes

Solved!! Issues since latest update

I'm not sure if this is part of update or not but when I'm on Spotify I cannot skip songs anymore, I have to go to home page and then the function appears in notification bar. REALLY annoying. There used to be a screen you dragged up to skip music wi...

Casual Listener

I'm not sure if this is part of update or not but when I'm on Spotify I cannot skip songs anymore, I have to go to home page and then the function appears in notification bar. REALLY annoying. T...

ancomah

Casual Listener

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Solved!! Fire TV - UK user with Premium Subscription - Spotify Connect not working

Hi,I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Both are running iOS 8.1 and have latest Spotify iOS Apps...

Music Fan

Hi, I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Bo...

Perpics

Regular

3750 Views

22 replies

0 likes

fire TV
  • 3750 Views
  • 22 replies
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Some iTunes songs won't play

Hello, you all. First of all, English is not my first language, so... Second, the problem below only happens on my Nexus 4, running a moded 4.4 Android's ROM. I created a playlist so I can play my iTunes song and, the problem is, some of the songs wo...

Visitor

Hello, you all. First of all, English is not my first language, so... Second, the problem below only happens on my Nexus 4, running a moded 4.4 Android's ROM. I created a playlist so I can...

user-removed

Not applicable

1819 Views

4 replies

0 likes

  • 1819 Views
  • 4 replies
  • 0 likes

Solved!! A-Jays Five remote problems

Hi I recently bought my a-JAYS Five and tried using them with Spotify on my Samsung Galaxy s5. When i tried using the remote, it started playing a song which was saved on my phone. I deleted all songs from my phone (only had one song), and tried agai...

Newbie

Hi I recently bought my a-JAYS Five and tried using them with Spotify on my Samsung Galaxy s5. When i tried using the remote, it started playing a song which was saved on my phone. I deleted all so...

Daniel

Community Legend

2784 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Won't let me connect on 4g LTE

I have T-Mobile and everytime I'm off WiFi spotify tells me in offline and won't let me stream music. I am paying for premium and can't even enjoy music in my car. Tried Uninstalling and reinstalling and it didn't solve it. Help.

Newbie

I have T-Mobile and everytime I'm off WiFi spotify tells me in offline and won't let me stream music. I am paying for premium and can't even enjoy music in my car. Tried Uninstalling and reinstalli...

DomZeal

Casual Listener

8018 Views

2 replies

1 likes

  • 8018 Views
  • 2 replies
  • 1 likes

How to show only full albums in my library

In the desktop version there (FINALLY!) is a option to filter only full albums from my library, but how to do it in the android app?Oh it's not implemented yet? what a surprise. i guess car integration is much more important than proper CORE FUNCTION...

Casual Listener

In the desktop version there (FINALLY!) is a option to filter only full albums from my library, but how to do it in the android app? Oh it's not implemented yet? what a surprise. i guess car integ...

Peter__

Community Legend

1284 Views

1 replies

2 likes

  • 1284 Views
  • 1 replies
  • 2 likes

Downloaded the update now I cant open the app

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

Visitor

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

Eefjewentelteef

Newbie

1397 Views

4 replies

0 likes

cant open app
Crash
crashes
Update
  • 1397 Views
  • 4 replies
  • 0 likes

Offline storage - Android wear

Hi! Im woundering if you will make it possible to storage offline playlists on android wear devices? I think it would be a really awesome feature!

Casual Listener

Hi! Im woundering if you will make it possible to storage offline playlists on android wear devices? I think it would be a really awesome feature!

Carina

Community Legend

719 Views

2 replies

0 likes

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  • 2 replies
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Solved!! login issues after update

I've just come home from a days work (currently working abroad from UK - home location) and spotify won't login on either my android tablet or phone. I use my Facebook account to log in and the passwords are kept safe with "Lastpass" (reccommend btw)...

Casual Listener

I've just come home from a days work (currently working abroad from UK - home location) and spotify won't login on either my android tablet or phone. I use my Facebook account to log in and the pass...

Daniel

Community Legend

758 Views

5 replies

0 likes

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  • 5 replies
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Solved!! shuffle won't stop on android

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium service so I cannot find a setting to turn off the shuf...

Casual Listener

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium se...

Madison_willie

Newbie

121022 Views

19 replies

5 likes

  • 121022 Views
  • 19 replies
  • 5 likes

Always downloading music

So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen every 10-30 mins (not all songs,but from 3 to 20) its nothi...

Music Fan

So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen eve...

LTMendarynas7

Music Fan

1953 Views

5 replies

0 likes

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  • 5 replies
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Anyway possible way to log into Spotify Mobile without having to sign in through Facebook?

Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any work around to be able to sign into your premium mobi...

Visitor

Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any wo...

user-removed

Not applicable

1232 Views

6 replies

0 likes

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Spotify Connect cannot find vizio tv app to control

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app. No devices are shown on android spotify connect. Is this possible? how do i get my tv connection selected? The tv is connected to home...

Newbie

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app.  No devices are shown on android spotify connect.  Is this possible?&nbsp...

kaijones

Newbie

9421 Views

8 replies

8 likes

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  • 8 replies
  • 8 likes

Solved!! Spotify turns into a zombie state when connected to my car for to long.

I followed following instructions: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 (here is the template:) === START OF TEMPLATE === DescriptionPlease describe the problem When I listen to spotify on my cellph...

Regular

I followed following instructions:   http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082   (here is the template:)   === START OF TEMPL...

bamboomy

Regular

1382 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Android 5 lock screen controls.

This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscreen controls aren't displayed for the Spotify app on Android L. The followi...

Community Legend

This is more just a post to ensure the devs are aware...   Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls.   This means that lockscree...

Liam

Community Legend

2272 Views

1 replies

4 likes

  • 2272 Views
  • 1 replies
  • 4 likes

Solved!! Downloaded Playlist doesnt play all songs in Offline mode - Just some

I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One playlist contains about 230 songs and they look like t...

Regular

I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One pla...

HansOkuChui

Regular

5158 Views

14 replies

1 likes

Android 4.4.2
offline playlist
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For each song previously "starred", the related album and artist has been added in "Your Music"

Hi, Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my library. I have a premium account since 3/4 years. How can I correct that? T...

Newbie

Hi,    Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my librar...

Daniel

Community Legend

317 Views

1 replies

0 likes

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  • 1 replies
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Music offline in Android

Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone. I have successfully downloaded playlist to my laptop and I can listen there ok with quality in offline mode. So after that I synced with my ce...

Newbie

Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone.   I have successfully downloaded playlist to my laptop and I can listen there ok w...

Daniel

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Bluetooth volume bug

I'm having an issue with the Spotify app for Android. I recently tried connecting to a pair of Nocs airplay speakers (over airplay) and everything worked fine (including volume control). After syncing to the same speakers over bluetooth however, the ...

Regular

I'm having an issue with the Spotify app for Android.   I recently tried connecting to a pair of Nocs airplay speakers (over airplay) and everything worked fine (including volume control). A...

flabberghastly

Regular

3039 Views

10 replies

0 likes

bluetooth
volume
Volume Button
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Android Wear App / Sync support

As an owner of a Moto 360 and an LG G Watch I would love to have a Spotify remote app for Android Wear, plenty of other apps have it baked in, I hear Tinder even has a way to "Swype left" from the watch... I know that for the most part Android Wear t...

Casual Listener

As an owner of a Moto 360 and an LG G Watch I would love to have a Spotify remote app for Android Wear, plenty of other apps have it baked in, I hear Tinder even has a way to "Swype left" from the wa...

Lamba

Casual Listener

2012 Views

2 replies

8 likes

  • 2012 Views
  • 2 replies
  • 8 likes