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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386962 Views

545 replies

34 likes

Account
Free
  • 386962 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8032 Views

0 replies

7 likes

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Your music when opening Spotify.

Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome and not just slightly annoying, massively annoying. ...

Roadie

Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome a...

phxkrausehouse

Roadie

750 Views

4 replies

0 likes

  • 750 Views
  • 4 replies
  • 0 likes

Solved!! Music Stutter/Lag When Screen is Off

Hi, when playing songs the music will stutter when the screen turns off, but plays fine when the screen is on. This happens to downloaded files and streaming if spotify has acces to wifi. Dont happen to downloaded files when spotify hasnt acces to wi...

Music Fan

Hi,    when playing songs the music will stutter when the screen turns off, but plays fine when the screen is on.   This happens to downloaded files and streaming if spotify ha...

ArchangelRenzok

Newbie

51349 Views

27 replies

2 likes

  • 51349 Views
  • 27 replies
  • 2 likes

Solved!! Lockscreen controls- Droid Turbo

Just moved from an Iphone to a droid turbo and I love it. The only issue I have is that I don't have access to lockscreen controls. I have lockscreen widgets enabled but spotify doesn't show up as an option. I know this is supported for other android...

Regular

Just moved from an Iphone to a droid turbo and I love it. The only issue I have is that I don't have access to lockscreen controls. I have lockscreen widgets enabled but spotify doesn't show up as an...

jlsjimmij

Newbie

2744 Views

10 replies

0 likes

Android
droid turbo
Lockscreen control
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  • 10 replies
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Local Files Greyed Out for Android Samsung Device and Laptop, Unable to Save.

I have a Samsung S4 LTE running Kitkat, and an HP Probook running Windows 7. Have also got the latest mobile update for spotify running. I had a few .wma files lurking on my Samsung of Acoustic versions Marianas Trench did on their Face the Music E.P...

Casual Listener

I have a Samsung S4 LTE running Kitkat, and an HP Probook running Windows 7. Have also got the latest mobile update for spotify running. I had a few .wma files lurking on my Samsung of  Acoust...

oceanbloodmusic

Casual Listener

2911 Views

2 replies

0 likes

file
greyed out
HP Pro-book
local files
Samsung S4
saved music
  • 2911 Views
  • 2 replies
  • 0 likes

horrible sound quality over bluetooth(nexus7.2->ue boom)

the sound quality i get when using spotify on my nexus 7 connected to the ue boom is veery bad, its fine trough aux, even internal speaker are better than bluetooth. other apps(youtube play music etc..) play just fine in the same setup, i have only n...

Casual Listener

the sound quality i get when using spotify on my nexus 7 connected to the ue boom is veery bad, its fine trough aux, even internal speaker are better than bluetooth.   other apps(youtube pla...

T72D

Casual Listener

2918 Views

2 replies

0 likes

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  • 2 replies
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Spotify update

The update made my songs stop playing after 20 sekonds after a numerous atemptsof trying reinstallning and reloging it now crashes everytime after i login.

Newbie

The update made my songs stop playing after 20 sekonds after a numerous atemptsof trying reinstallning and reloging it now crashes everytime after i login.

OviiiOne

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Won't let me download tablet version?

Hi. I received a new Digital2 tablet (android) this Christmas. When I try to download Spotify on the play store it downloads the mobile version and not the tablet version. What gives? Am I doing something wrong?

Newbie

Hi. I received a new Digital2 tablet (android) this Christmas. When I try to download Spotify on the play store it downloads the mobile version and not the tablet version. What gives? Am I doing some...

OviiiOne

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! All tracks deleted after crash on android 5

I am premium user and after a crash caused by the instabillity of Android 5.0.1 all my spotify tracks are deleted and I habe to redownload them all.Would somebody hell me to fix this please?

Visitor

I am premium user and after a crash caused by the instabillity of Android 5.0.1 all my spotify tracks are deleted and I habe to redownload them all. Would somebody hell me to fix this please?

user-removed

Not applicable

833 Views

4 replies

0 likes

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  • 4 replies
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I can't listen music

When I hit the song I want to listen at, the shuffle button wiggle. I'm on android with a Motorola Moto G 2nd generation.

Regular

When I hit the song I want to listen at, the shuffle button wiggle. I'm on android with a Motorola Moto G 2nd generation.

seb_dup2

Regular

1050 Views

9 replies

0 likes

  • 1050 Views
  • 9 replies
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Spotify Replacing Local Files w/ Spotify Version & Unsyncing Devices?

I just started having this problem. I have been trying to put a song from my local files into one of my playlists, but Spotify continually puts in their version of the song - that's not what I want. I already selected ALL of my local files and right-...

Casual Listener

I just started having this problem. I have been trying to put a song from my local files into one of my playlists, but Spotify continually puts in their version of the song - that's not what I want. ...

thai2000

Roadie

1828 Views

3 replies

0 likes

local files
resyncing
unsyncing
  • 1828 Views
  • 3 replies
  • 0 likes

New veersion problems

First of all this version starts very slow. Why must i choose 3 times back to close the app . Why start the app in the settings menu ???? Why must we wait 30seconds or more before the music starts to play ??? Getting more on peoples nerves. WHEN WILL...

Roadie

First of all this version starts very slow. Why must i choose 3 times back to close the app . Why start the app in the settings menu ????  Why must we wait 30seconds or more before the mus...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

No local file support android

Cannot listen to local files on android tablet. I no longer have a desktop computer for your dated workaround. Finding that i need more local files for the increasing amount if music you do not have. Will you be sorting this? Google can do it.

Gig Goer

Cannot listen to local files on android tablet. I no longer have a desktop computer for your dated workaround. Finding that i need more local files for the increasing amount if music you do not have....

346 Views

0 replies

0 likes

  • 346 Views
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Just done the new update on a moto g and it's killed the app. Slow and freezes

The new update has killed the app. Its slow, frozen and unusable. Can I remove the new update, its bad enough I can't back up to my sd card now this.

Newbie

The new update has killed the app. Its slow, frozen and unusable. Can I remove the new update, its bad enough I can't back up to my sd card now this.

308 Views

0 replies

0 likes

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no internet again and again

Hi all I'm just about ready to chuck it in and get my cd's back on of the attick I use my galaxy s4 via wifi (which is stable) I connect my bluetooth to my sound system, it plays a few tracks then stops and displays no internet. I tried it on my gala...

Casual Listener

Hi all I'm just about ready to chuck it in and get my cd's back on of the attick   I use my galaxy s4 via wifi (which is stable) I connect my bluetooth to my sound system, it plays a few tra...

311 Views

0 replies

0 likes

  • 311 Views
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Newsletter abbestellen

Wenn ich meinen Newsletter abbestellen will funktioniert es nicht. Ich bekomme weiterhin news. I cant unfollow my newsletter. Pls make it manuell! Thx Janis

Newbie

Wenn ich meinen Newsletter abbestellen will funktioniert es nicht. Ich bekomme weiterhin news. I cant unfollow my newsletter. Pls make it manuell! Thx Janis

medako

Casual Listener

1087 Views

6 replies

0 likes

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  • 6 replies
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Solved!! ASUS Transformer T101 Shutting down

Hello, I have a Premiumm account. A couple of months ago i Installed and play wihout any proiblem on my tablet and PC, Last days when starting spotify on the tablet, and open spotify on My Music, inmediatelly shuts down. I´m not able to do anything. ...

Casual Listener

Hello,   I have a Premiumm account. A couple of months ago i Installed and play wihout any proiblem on my tablet and PC,   Last days when starting spotify on the tablet, and open sp...

emaspero

Casual Listener

2008 Views

8 replies

0 likes

  • 2008 Views
  • 8 replies
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Solved!! Spotify Won't Save Many Artists I'm Following

When I choose 'follow' for an artist, Spotify apparently hasn't been saving that data...when I go to the Artist list under 'My Music', many bands I flagged are no longer being followed. This is especially frustrating when I want to follow new music d...

Casual Listener

When I choose 'follow' for an artist, Spotify apparently hasn't been saving that data...when I go to the Artist list under 'My Music', many bands I flagged are no longer being followed. This is espec...

Daniel

Community Legend

1690 Views

1 replies

0 likes

  • 1690 Views
  • 1 replies
  • 0 likes

Older GUI on rooted phone?

I rooted my Galaxy S4 with Cyanogenmod to get the equalizer to work for local files, and the GUI was exactly the same. But then as CM has problems with bluetooth, I installed AOKP and now I have the older GUI where you can't scroll left or right to t...

Music Fan

I rooted my Galaxy S4 with Cyanogenmod to get the equalizer to work for local files, and the GUI was exactly the same. But then as CM has problems with bluetooth, I installed AOKP and now I have the ...

Daniel

Community Legend

510 Views

3 replies

0 likes

  • 510 Views
  • 3 replies
  • 0 likes

No audio

Hey guys, I hope you can help... Until today I have had ZERO issues with Spotify on my Samsung Galaxy SIII, today I find I have no audio during music, it is playing as I can see the counter counting. I skip forward a song thinkng that may help, it do...

Newbie

 Hey guys, I hope you can help... Until today I have had ZERO issues with Spotify on my Samsung Galaxy SIII, today I find I have no audio during music, it is playing as I can see the counter cou...

Daniel

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

download refusal

Every time I save a song to my spotify lately it just saves and won't download? So it's not allowing me to use it when I am offline....very confused....any suggestions??

Casual Listener

Every time I save a song to my spotify lately it just saves and won't download? So it's not allowing me to use it when I am offline....very confused....any suggestions??

Daniel

Community Legend

766 Views

2 replies

0 likes

  • 766 Views
  • 2 replies
  • 0 likes