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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194856 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194856 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536162 Views

78 replies

3 likes

  • 536162 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439791 Views

565 replies

37 likes

Account
Free
  • 439791 Views
  • 565 replies
  • 37 likes

upgrading from Normal Quality downloaded to Extreme Quality downloaded

I just switched from Normal Quality downloaded to Extreme Quality downloaded. Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads. What do I need to do to get my already downloaded albums up to Extreme Q...

Newbie

I just switched from Normal Quality downloaded to Extreme Quality downloaded.   Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads.   ...

MattSuda

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Songs order

Hi I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists. I have this problem only on my telephone but not when I listen on my co...

Newbie

Hi    I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists.&nbs...

MattSuda

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Android application problem

Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made offline available. Now I need to resync it, my slow inte...

Visitor

Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made o...

JoeThomas

Community Legend

452 Views

2 replies

0 likes

  • 452 Views
  • 2 replies
  • 0 likes

Issues with Android and Desktop app

I've searched a bit on my issue but i haven't something that is specific to my problem. I have Spotify on my Android and on my desktop. When i'm on the same network, Spotify can either play on the phone or directly on my desktop. Problem is that when...

Casual Listener

I've searched a bit on my issue but i haven't something that is specific to my problem.   I have Spotify on my Android and on my desktop. When i'm on the same network, Spotify can either pla...

xzinum

Casual Listener

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

No recommandations on discovery tab

I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?

Visitor

I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?

387 Views

0 replies

0 likes

Android
Windows
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  • 0 replies
  • 0 likes

[Sony Z3 / 4.4.4] trouble with playing in the background when screen is locked [LOG]

Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common problems:1) Music plays only for ~15 / 20 sec when screen is locked2) in application play/pa...

Casual Listener

Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device.    Device: Sony Z3 / 4.4.4   Common proble...

abmmarcin

Casual Listener

1209 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Synching computer music to phone

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But when I try for my phone it says "this song is not ava...

Newbie

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But wh...

MattSuda

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Spotify stopping during the track

Hi! I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matter if i download the song for offline mode, the problem stil ex...

Newbie

Hi!   I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matte...

spotifyyyyyyyyy

Casual Listener

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

I Don't Want to sink my phone to my laptop

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will start playing on my phone. I want to stop this con...

Newbie

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will...

ErickRGuetta

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Available space and songs

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on your device? I'm saying because I'm pretty sure that the f...

Regular

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on yo...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Not going to upgrade to premium

It seems that every annoyance is solved by upgrading to premium. I was open to upgrading to premium when I downloaded Spotify to give it a try. But it seems like the free version is intentionally annoying just to suck people into subscribing. I'm afr...

Newbie

It seems that every annoyance is solved by upgrading to premium.  I was open to upgrading to premium when I downloaded Spotify to give it a try.  But it seems like the free version is inten...

295 Views

0 replies

1 likes

  • 295 Views
  • 0 replies
  • 1 likes

moving the app to sd card

How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any updates/downloads and keeps bugging me ever 30 seconds ...

Casual Listener

How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any upda...

madsamsamsam

Casual Listener

473 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Connect Problem - Wrong track shown on Smartphone

Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tracks are played on my PC. It happens almost all times, that my Smartphone s...

Casual Listener

Hello,   im expieriencing the following problem:   The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tr...

kMusicP

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me

Newbie

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

it crashes on Android 4.4.4 (samsung note 4)

Hi,when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the application but the problem isn't solved.Please solve this pro...

Newbie

Hi, when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the applica...

354 Views

0 replies

0 likes

  • 354 Views
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  • 0 likes

Solved!! Saved songs dissapeared

I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop version of spotify. How can I sync them all back to my...

Casual Listener

I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop ver...

MattSuda

Spotify Star

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Nexus 5 connecting to Car radio Via Usb. Spotify Doesn't Work

Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't.I have USB debugging enabled. i have the song playing. i have tried turning it off and on again. i have made sure that the stere...

Casual Listener

Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't. I have USB debugging enabled. i have the song playing. i have tried turni...

501 Views

0 replies

0 likes

  • 501 Views
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Solved!! Transfer my albums and playlists from my Samsung Galaxy 3 phone to my wife's Galaxy 3

My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists on my phone. Is there a way to transfer those albums...

Regular

My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists o...

MattSuda

Spotify Star

4848 Views

11 replies

0 likes

  • 4848 Views
  • 11 replies
  • 0 likes

3 month subscription before Jan 1st

I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium expired. Can someone please tell me what's going o...

Newbie

I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium...

Jordi

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

hopeless app!

ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't ..firstly the app is soooo slow to load and sort itself out these days..secondly the album i had tried to save offline an...

Visitor

ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't 😞 ..firstly the app is soooo slow to load and sort itself out these ...

user-removed

Not applicable

863 Views

7 replies

0 likes

  • 863 Views
  • 7 replies
  • 0 likes