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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! premium question..

Hi thereIf I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and I tried to play at same time but it just kept on paus...

Casual Listener

Hi there If I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and ...

Daniel

Community Legend

551 Views

4 replies

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changed the country where I live, can't login

I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution?

Visitor

I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution? &...

MichaelW

Community Legend

324 Views

1 replies

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My saved music has been deleted?

Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me because all i use to listen to music is just shuffle...

Newbie

Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me b...

user-removed

Not applicable

1026 Views

1 replies

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synchronising downloaded music to spotify & Android

I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spotify.

Newbie

I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spot...

Daniel

Community Legend

299 Views

1 replies

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Solved!! Cannot send message to or share music with another user

Hello,I'm using the Android app version 1.5.0.739 & my Android is 4.4.2.Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the track's name and the "Share" > "Send to". I enter the user's us...

Casual Listener

Hello, I'm using the Android app version 1.5.0.739 & my Android is 4.4.2. Here is my problem: I try to send a music track on Spotify to another user. I "click" on the three dots beside the ...

theDomenick

Regular

41767 Views

36 replies

7 likes

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[bug] The application shows only artists or albums that i've saved.

Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for the ones i've saved albums but not all the artists t...

Music Fan

Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for...

Daniel

Community Legend

431 Views

3 replies

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Testing required (volume bug?) Android

Hello Spotify community, He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify and Google Play Music in Android on my Nexus 5. For months I've...

Regular

Hello Spotify community,   He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify a...

rjhsteel2001

Regular

607 Views

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no more room on my device

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card however spotify will not attach to my sd card and no mat...

Newbie

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card howev...

Daniel

Community Legend

390 Views

2 replies

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LG G watch 4.4W.2 update breaks spotify :(

Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?

Newbie

Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?

user-removed

Not applicable

651 Views

2 replies

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New device - songs missing

I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscription? Is there some "sync this device with your s...

Visitor

I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscr...

Daniel

Community Legend

444 Views

2 replies

0 likes

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Spotify won't load on Galaxy S5

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing the cache, uninstalling and re-installing the app ...

Casual Listener

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing...

leagq

Casual Listener

10564 Views

36 replies

0 likes

galaxy s5
stop
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Spotify constantly crashes on my Droid RAZR M?

For about a month the spotify app wouldn't open, and I came on this website and found a solution to the problem but after a few days the app crashed and wouldn't open again. It is really frustrating because I have sent numerous reports already but no...

Casual Listener

For about a month the spotify app wouldn't open, and I came on this website and found a solution to the problem but after a few days the app crashed and wouldn't open again. It is really frustrating ...

Daniel

Community Legend

986 Views

7 replies

1 likes

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Spotify Smartfone Android

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich machen um mehr Songs in meine offlineliste zu speichern un...

Newbie

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich mac...

Carina

Community Legend

372 Views

1 replies

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Playing songs offline

Hello. My spotify was working fine until one day, i cannot seem to click the "available offline" button. I cannot download any songs for me to be able to listen to it offline. Whenever I click the "available offline" button, it does not work. It just...

Casual Listener

Hello. My spotify was working fine until one day, i cannot seem to click the "available offline" button. I cannot download any songs for me to be able to listen to it offline. Whenever I click the "a...

maddysmind

Casual Listener

615 Views

4 replies

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Android spotify app

hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting my phone doesnt work en switching it on and off neither. I've got an samsung g...

Newbie

hey guys , i've got a question.   Since 1 or 2 months my spotify app stopped working .  If  i try to launch it simply gives a notification: spotify stopped working. Restarting ...

Daniel

Community Legend

549 Views

3 replies

0 likes

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Solved!! Music randomly stop playing

Hey, Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or without headphones or via bluetooth. i did clean uninstall but the pro...

Regular

Hey,   Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern,  no matter if im streaming or listetning offline with or wi...

Daniel

Community Legend

1278 Views

10 replies

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Feedback request: total time left Spotify app

Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version

Gig Goer

Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version

Daniel

Community Legend

447 Views

1 replies

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Phone can't download local files/Won't show on Connect

My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. I've scoured the forums for awhile now and still ha...

Casual Listener

My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. ...

Daniel

Community Legend

680 Views

1 replies

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Still can't get offline / downloaded content to store on SD Card

I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem. I have a Samsung S5 on Verizon and the main storage area is filled up. My SD card has over 20 gb of space left. I've uninstalled a...

Newbie

I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem.   I have a Samsung S5 on Verizon and the main storage area is filled u...

Carina

Community Legend

779 Views

2 replies

0 likes

Can't Store Offline Content on SD Card
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Different Volumes on different songs

Hi guys, I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas? Thanks

Regular

Hi guys,   I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas?   Thanks

Daniel

Community Legend

963 Views

1 replies

0 likes

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