Loosing stored files

[dibbster46]

Several times in the past few weeks I have gone to play a tune via my phone whilst not in signal area only to find the 1800 songs I have downloaded locally to my device are gone. Yes, this is a great feature for £9.99 or whatever it is a month, but not if I have to download a mountain of files every time I feel like going away from the wi-fi.

Please sort this issue or you can keep your "premium"

Martin Powell

Samsung Galaxy S4

Spotify Premium

[Taylor]

Hi, and welcome to the community!

Try reinstalling Spotify.

How many songs do you have synced?

How much space do you have on your device?

Anthony

[dibbster46]

Hi, 

Yes, Ive deleted data, cache and done a full wipe of system files and re-install.

Around 1600 and there is ample storge space on my device.

Martin