Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Connect Freezes

Spotify Connect Freezes

If I use the Spotify app on my Samsung Galaxy S5 to control music on another device via Connect (usually PS3 recently but I have the same problem with other devices), within a few songs the app freezes on one song and I can no longer see what's playing on the controlled device or control the music playing on the controlled device. The music will keep playing without a problem on the controlled device, but I've lost the ability to "connect" and control it from my phone. It's very aggravating. I've had this problem for a while and it persists through restarts, uninstalls, etc.

 

Any thoughts?

Reply
1 Reply

That's Android closing the process I'm afarid. I get it also. Unfortunately you just have to restart the app and connect back to the device playing the music.

As mentioned, this is Android and there's nothing the Spotify app can do I'm afraid.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random