Premium card doesn't work

Premium card doesn't work

Hi Guys,
As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also didn't work. I also tried to sign out and in again but this was useless.

Please help me if u've got an idea
1 Reply

Hey @MVTiwi, welcome to the Spotify Community!


In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.

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