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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107455 Views

26 replies

3 likes

  • 107455 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217401 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217401 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571580 Views

79 replies

3 likes

  • 571580 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470818 Views

577 replies

40 likes

Account
Free
  • 470818 Views
  • 577 replies
  • 40 likes

Bluetooth autoplay and A2DP in car browse button

Hello, I need to solve this issue.Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere. I think that I solved this problem with bought app Autoplay for Spotify, however this app don’t work so well. Could...

Newbie

  Hello,   I need to solve this issue. Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere.   I think that I solved this problem w...

1346 Views

0 replies

2 likes

  • 1346 Views
  • 0 replies
  • 2 likes

Paguei e Não foi liberado

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes.Gostaria que liberasse a conta premium e cancelasse um dos pagamentos.Obrigado

Visitor

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes. Gostaria que liberasse a conta premium e cancelasse um dos pagamentos. Obrigado

256 Views

0 replies

0 likes

  • 256 Views
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Wasted space on side menu

There is so much wasted space on the menu. Why not give the ability to add playlist shortcuts? I don't think it'd be too hard to implement. I hate having to click and click just to get one playlist started.

Roadie

There is so much wasted space on the menu.  Why not give the ability to add playlist shortcuts?  I don't think it'd be too hard to implement.  I hate having to click and click just to ...

Vanterax

Roadie

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Local Files wont download on device

Hi, my local files won't download onto my phone anymore.Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Normally they sync easily but for some reason now somethi...

Casual Listener

Hi, my local files won't download onto my phone anymore. Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Norm...

Joe

Community Legend

829 Views

2 replies

0 likes

  • 829 Views
  • 2 replies
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Lost songs

I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know that the songs are there on my sd card but the app do...

Casual Listener

I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know th...

Joe

Community Legend

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Issue With Downloaded Playlists

I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning drive, but recently, when I open the app for my drive h...

Newbie

I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning driv...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
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Playing discography.....

I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogether. Is this possible?

Newbie

I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogeth...

502 Views

0 replies

0 likes

  • 502 Views
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Kindle Fire HD

Hi, I'm hoping someone can help me here I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded songs anywhere or download any more. My playlists are a...

Casual Listener

Hi, I'm hoping someone can help me here 🙂 I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded s...

528 Views

0 replies

0 likes

  • 528 Views
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Spotify freezes, crashes and drains battery

Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been: - freezing mid-song at random times- draining the battery on my Samsung Galaxy S7 and making it unusually hot- crashing, sometimes ...

Regular

Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been:   - freezing mid-song at random times - draining the battery on my Samsu...

Arron87

Newbie

1251 Views

5 replies

1 likes

  • 1251 Views
  • 5 replies
  • 1 likes

Browsing local files

Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC's own music player, but I'd rather use Spotify so I...

Regular

Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC'...

Shadowsta3

Newbie

2838 Views

3 replies

2 likes

  • 2838 Views
  • 3 replies
  • 2 likes

Spotify playlist is continously deleted

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that everytime, I have to re-download the 4 GB of music to...

Newbie

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that ev...

BroTRex

Newbie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Solved!! Android Auto - always no internet connection is shown

Dear community, dear support,I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not possible to go online. Always the message "No interne...

Music Fan

Dear community, dear support, I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not ...

Esox

Newbie

36855 Views

8 replies

0 likes

android auto
no connection
offine
  • 36855 Views
  • 8 replies
  • 0 likes

Android does not save to SD card; wasting 5GB of disk space!!!

Tried this already: [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to the SD card or you receive an error message that says "Disk is full"...

Casual Listener

Tried this already:    [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to th...

701 Views

0 replies

1 likes

  • 701 Views
  • 0 replies
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Solved!! HTC One M8 - Unabkle to save to SD card

I have read about a number of contributors not being able to do thisHaving tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad card HTC One M816gb with 1gb free32gb sd card with , fo...

Casual Listener

I have read about a number of contributors not being able to do this Having tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad ...

Saida102

Newbie

21928 Views

34 replies

0 likes

htc one m8 save sd card
  • 21928 Views
  • 34 replies
  • 0 likes

Vodafone

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio premium.

Newbie

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio prem...

ndrededu

Regular

3664 Views

13 replies

2 likes

  • 3664 Views
  • 13 replies
  • 2 likes

Solved!! Application crashing when liking a daily mix music on android

Hi, I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google store. The issue occured when i'm using the daily mix feature. So: 1....

Casual Listener

  Hi,  I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google sto...

MartinStoichkov

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Problems logging in with android

I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application

Visitor

I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application

ErikG

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Music stops after playing the radio awhile

I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore. The radio helps alot when it's playing (well actua...

Newbie

I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore....

361 Views

0 replies

0 likes

  • 361 Views
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Solved!! Unabled to login without facebook on my galaxy tabs

HelloI got a new tabs and when i try to login on the android application with my user/password, i got an error message that say me i doesn't have any account linked to this facebook account. So my spotify is doesn't linked to any facebook and i doesn...

Casual Listener

Hello I got a new tabs and when i try to login on the android application with my user/password, i got an error message that say me i doesn't have any account linked to this facebook account. S...

Quepa

Roadie

1040 Views

6 replies

0 likes

  • 1040 Views
  • 6 replies
  • 0 likes

Favorites tab is a mess. How to get all the saved songs in a list?

How can I actually get a list of all my songs?Not long ago, the "Songs" list under the library tab used to show ALL of your saved songs. Now, the songs list only shows songs that have been saved individually. If you favorite an album, the album is do...

Casual Listener

How can I actually get a list of all my songs? Not long ago, the "Songs" list under the library tab used to show ALL of your saved songs. Now, the songs list only shows songs that have been saved ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes