Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Im currently using a Redmi Note 2android version 5.0.2 LRX22Gall of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will run as normal. the moment i download any playlist and play a...
Im currently using a Redmi Note 2 android version 5.0.2 LRX22G all of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will...
Casual Listener
268 Views
2 replies
0 likes
Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone please explain why that is.
Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone ple...
Community Legend
226 Views
1 replies
0 likes
Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone on line and used the "log out on other devices" func...
Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone o...
Community Legend
291 Views
1 replies
0 likes
I've been on Spotify for a while sharing music via the app on my phone. Recently the option to share via the app is no longer available, instead I'm directed to other applications to share music with friends. Any ideas on how to rectify this?- my Fac...
I've been on Spotify for a while sharing music via the app on my phone. Recently the option to share via the app is no longer available, instead I'm directed to other applications to share music with...
Casual Listener
844 Views
5 replies
0 likes
Hi there! I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly. This evening I wanted to open the app again but instead I got an notification that I should download the Adobe Flash to use Spotify. Even though a...
Hi there! I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly. This evening I wanted to open the app again but instead I got an notification...
Community Legend
374 Views
1 replies
0 likes
Community Legend
234 Views
1 replies
0 likes
Hi, I have Spotify Premium on a Nexus 10, Android 5.1.1.This tablet is connected by HDMI to an audio receiver, tv switched off. Everything works fine until the screen of the tablet goes black, off. At that moment the sound through the receiver stops....
Hi, I have Spotify Premium on a Nexus 10, Android 5.1.1. This tablet is connected by HDMI to an audio receiver, tv switched off. Everything works fine until the screen of the table...
Casual Listener
2089 Views
1 replies
0 likes
Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quando reinstala, ele volta a funcionar normalmente, de...
Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quan...
557 Views
0 replies
0 likes
Not applicable
347 Views
1 replies
0 likes
I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalled the app. Any help?
I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalle...
Casual Listener
388 Views
1 replies
0 likes
Facebookla giriş yapmıştım. Kullanırken uyguluma yarı Türkçe yarı Almancaydı zaten. Bazen reklamlar Almanca oluyordu. Liatelerde ilk Almanya listelerini gösteriyordu. Sorun değil dedim kullandım ama bugün girmek istediğimde hesabımdan çıkılmıştı ve t...
Facebookla giriş yapmıştım. Kullanırken uyguluma yarı Türkçe yarı Almancaydı zaten. Bazen reklamlar Almanca oluyordu. Liatelerde ilk Almanya listelerini gösteriyordu. Sorun değil dedim kullandım ama ...
Newbie
587 Views
1 replies
0 likes
Since the last update all my favourite songs are missing. Why?
Since the last update all my favourite songs are missing. Why?
Casual Listener
370 Views
1 replies
0 likes
I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.
I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.
Not applicable
459 Views
1 replies
0 likes
Dear, I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and SD Card problem which I cannot solve occurred. I have following configur...
Dear, I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and S...
Casual Listener
3660 Views
5 replies
1 likes
I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be controlled even I am using other apps. Please helpPS I am ...
I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be control...
Community Legend
287 Views
1 replies
0 likes
I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account offline and still nothing is working. So if anyone ha...
I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account of...
Casual Listener
430 Views
4 replies
0 likes
So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the songs, even though they are showing up in my playlist...
So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the so...
Casual Listener
485 Views
3 replies
0 likes
First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash.I tried reinstalling, the same matter happens. Sometimes I can't even reach the log in page.Even if I did not d...
First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash. I tried reinstalling, the same matter happens. Sometimes I...
Casual Listener
562 Views
3 replies
1 likes
Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this error so i can download whatever and however many s...
Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this ...
Roadie
604 Views
1 replies
0 likes
Not letting my play songs keep telling me the songs are not available what's the problem??
Not letting my play songs keep telling me the songs are not available what's the problem??
Community Legend
262 Views
1 replies
0 likes
