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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify won't play on my android phone

I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalled the app. Any help?

Casual Listener

I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalle...

xxavzxx

Casual Listener

379 Views

1 replies

0 likes

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Yurt dışında değilim ama yurt dışındasın diyor

Facebookla giriş yapmıştım. Kullanırken uyguluma yarı Türkçe yarı Almancaydı zaten. Bazen reklamlar Almanca oluyordu. Liatelerde ilk Almanya listelerini gösteriyordu. Sorun değil dedim kullandım ama bugün girmek istediğimde hesabımdan çıkılmıştı ve t...

Visitor

Facebookla giriş yapmıştım. Kullanırken uyguluma yarı Türkçe yarı Almancaydı zaten. Bazen reklamlar Almanca oluyordu. Liatelerde ilk Almanya listelerini gösteriyordu. Sorun değil dedim kullandım ama ...

Ynsdrms1903

Newbie

577 Views

1 replies

0 likes

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Solved!! All my songs are missing

Since the last update all my favourite songs are missing. Why?

Newbie

Since the last update all my favourite songs are missing. Why?

szywxws12

Casual Listener

352 Views

1 replies

0 likes

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Superuser Contribution Can't register to spotify premium

I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.

Newbie

I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.

user-removed

Not applicable

457 Views

1 replies

0 likes

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Solved!! SD Card issue on Samsung Galaxy A5 2016 - Android 6.0.1. - Spotify 6.3.0.822 armV7

Dear, I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and SD Card problem which I cannot solve occurred. I have following configur...

Casual Listener

Dear,    I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and S...

agtenstefan

Casual Listener

3614 Views

5 replies

1 likes

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If you how to deal with the situation , please help

I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be controlled even I am using other apps. Please helpPS I am ...

Newbie

I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be control...

Dreadlord

Community Legend

273 Views

1 replies

0 likes

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Playlist isnt working

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account offline and still nothing is working. So if anyone ha...

Casual Listener

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account of...

5sosfam2

Casual Listener

403 Views

4 replies

0 likes

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Song Not Available

So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the songs, even though they are showing up in my playlist...

Casual Listener

So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the so...

ThemisBro

Casual Listener

463 Views

3 replies

0 likes

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Spotify crashes and can't be launched

First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash.I tried reinstalling, the same matter happens. Sometimes I can't even reach the log in page.Even if I did not d...

Casual Listener

First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash. I tried reinstalling, the same matter happens. Sometimes I...

wehn_way

Casual Listener

537 Views

3 replies

1 likes

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Superuser Contribution I keep recieving a download error message for maximum download limit

Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this error so i can download whatever and however many s...

Newbie

Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this ...

MaryS

Roadie

592 Views

1 replies

0 likes

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Songs not playing keep saying no available

Not letting my play songs keep telling me the songs are not available what's the problem??

Newbie

Not letting my play songs keep telling me the songs are not available what's the problem??

Nico

Community Legend

252 Views

1 replies

0 likes

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Superuser Contribution Spotify gift card 3 monate

Ich habe eine spotify premium Karte für drei Monate gekauft und eingelöst am Anfang hat es funktioniert. Seit heute kann ich meine erstellte playlist und Songs nicht mehr anspielen (nur noch shuffle), die einstellungen kann ich verändern. Spotify zei...

Newbie

Ich habe eine spotify premium Karte für drei Monate gekauft und eingelöst am Anfang hat es funktioniert. Seit heute kann ich meine erstellte playlist und Songs nicht mehr anspielen (nur noch shuffle)...

Anyk17

Spotify Star

366 Views

1 replies

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Moto E (2nd Generation) Offline Play Issues

Yo party people,I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle.It's happened with The Orb's "God's Own Mirrorball" and Bill Evans' "Dr...

Newbie

Yo party people, I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle. It's happene...

572 Views

0 replies

0 likes

Motorola Moto 2nd gen
play offline
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I cannot log into my account thru Android. Can anybody help me?

I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?

Newbie

I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?

Joe

Community Legend

276 Views

1 replies

0 likes

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[Android] GIANT!!!!!! Shuffle button and other interface issues

Greeting,It would be much easier to leave feedback if there were a button next to the GIANT SHUFFLEbutton. The logout menu choice could aslo be a lot easier to find. Speaking of shuffle. It looks like the requests to alter the interface by adjusting ...

Gig Goer

Greeting, It would be much easier to leave feedback if there were a button next to the   GIANT SHUFFLE button. The logout menu choice could aslo be a lot easier to find.   Speaking of...

235 Views

0 replies

0 likes

Android
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Superuser Contribution Downloaded music disappearing from phone

Spotify keeps deleting the downloaded playlists from my phone. Imagine how mad I was when I got on a 3 hour plane ride and my newly downloaded music was gone! I logged into Spotify and cleared/deleted all my connected devices but it didn't solve the ...

Casual Listener

Spotify keeps deleting the downloaded playlists from my phone.  Imagine how mad I was when I got on a 3 hour plane ride and my newly downloaded music was gone!   I logged into Spotify and...

dgloria

Regular

631 Views

3 replies

1 likes

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Spotify stops when i use Google Chrome and when there is an ad with sound

Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Thank you very much.

Roadie

Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Than...

S3ndG

Roadie

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2 replies

0 likes

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Superuser Contribution Mi Iphone no reproduce archivos locales

Tengo un Iphone 5 y me es imposible escuchar música que he añadido desde mi portátil (Windows). No consigo ni escucharla ni sincronizarla ni descargarla (siempre me aparece "Esperando para descargar"), solo puedo escuchar y descargar aquellas que ya ...

Newbie

Tengo un Iphone 5 y me es imposible escuchar música que he añadido desde mi portátil (Windows). No consigo ni escucharla ni sincronizarla ni descargarla (siempre me aparece "Esperando para desca...

user-removed

Not applicable

1877 Views

1 replies

0 likes

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Sportify hapert na downloaden

Beste mede gebruikers, misschien kan iemand mij helpen?Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit.Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 mtr. van de philips AEA2700 af en heb een goede wifi en...

Newbie

Beste mede gebruikers, misschien kan iemand mij helpen? Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit. Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 ...

502 Views

0 replies

0 likes

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Solved!! App crash after start. xiaomi mi4i

When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already restared the phone and reinstalled the app still no...

Casual Listener

When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already ...

FH89

Casual Listener

1603 Views

3 replies

0 likes

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