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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375428 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Spotify on Smartwatch

Can i use spotify on Sony Smartwatch 2 connected to my phone? Like changing songs and playlists?

Newbie

Can i use spotify on Sony Smartwatch 2 connected to my phone? Like changing songs and playlists?

517 Views

0 replies

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Solved!! Music playback interrupted constantly

I've got a Problem with the Playback of spotify music for Abort 6 months now. I'm Not using spotify Premium.Ich can usually Listen to two Songs in a row, then the Playback stops automatically. The music will only Start again when I open the app. Some...

Casual Listener

I've got a Problem with the Playback of spotify music for Abort 6 months now. I'm Not using spotify Premium. Ich can usually Listen to two Songs in a row, then the Playback stops automatically. Th...

annikey23

Casual Listener

6415 Views

2 replies

0 likes

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Pague un mes premiun y se suponia que el segundo era gratis lo que no fue verdada

Hace un mes hubo una promoción de paga un mes premiun y el segundo es gratis, lo que nunca paso, ya paso el mes pagado y el mes gratis no funciono porque mi cuenta volvió a ser con anuncios, eso en mi pais es publicidad engañosa y es demandable den s...

Visitor

Hace un mes hubo una promoción de paga un mes premiun y el segundo es gratis, lo que nunca paso, ya paso el mes pagado y el mes gratis no funciono porque mi cuenta volvió a ser con anuncios, eso en m...

313 Views

0 replies

0 likes

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Music downloaded not recognized

Spotify went offline and when i singed in all my downloaded music, storaged in the external memory its not.in spotify. Instead of there it lookz for the music in the internal memory.. how can I do to make spotify rocognize the downloaded music in the...

Newbie

Spotify went offline and when i singed in all my downloaded music, storaged in the external memory its not.in spotify. Instead of there it lookz for the music in the internal memory.. how can I do to...

MartinStoichkov

Community Legend

278 Views

1 replies

0 likes

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Sound quality and level change half a second into song

So this is an issue I have been having for quite some time with Spotify. I love to listen to my music at an unreasonably high level and whenever I choose a song on Spotify about half a second into the song you can hear the volume level and the qualit...

Casual Listener

So this is an issue I have been having for quite some time with Spotify. I love to listen to my music at an unreasonably high level and whenever I choose a song on Spotify about half a second in...

448 Views

0 replies

0 likes

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Storage option doesn't appear

I'm currently using spotify version 7.2 and my android is 5.1 lolipop. When I go to settings the option just doesn't appear. I've checked the sd card and it has 12GB available. Doesn anybody know why this happens? Is it because my android is outdated...

Newbie

I'm currently using spotify version 7.2 and my android is 5.1 lolipop. When I go to settings the option just doesn't appear. I've checked the sd card and it has 12GB available. Doesn anybody know why...

MartinStoichkov

Community Legend

482 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Application Slow response, twitchy stutter playback

Hello, I'm having troubles with the app installed on my tablet since the beginning of the week : - Actions like next/previous or setting the volume are very slow to be performed. - When I try to navigate into current track, the sound quickly become t...

Casual Listener

Hello,   I'm having troubles with the app installed on my tablet since the beginning of the week :   - Actions like next/previous or setting the volume are very slow to be performed. &n...

patatajj

Casual Listener

1567 Views

6 replies

0 likes

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Downloads deleted

Hi,I'm a spotify premium user and had downloaded some playlists on my Samsung Galaxy S6 edge in order to to listen to to my music when I'm offline. Unfortunately my downloads are being deleted automatically. I don't want to to download all my albums ...

Visitor

Hi, I'm a spotify premium user and had downloaded some playlists on my Samsung Galaxy S6 edge in order to to listen to to my music when I'm offline. Unfortunately my downloads are being deleted au...

346 Views

0 replies

0 likes

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Wheres my artists list and albums?

Just one simple question, Why did they remove my library?! You can find some going to favorites but it does not show all my albums, and what about my artist list! I wanna listen by artists. What were they thinking? They have a lot of complaints on th...

Regular

Just one simple question, Why did they remove my library?!   You can find some going to favorites but it does not show all my albums, and what about my artist list! I wanna listen by...

jdubintexas

Casual Listener

260 Views

1 replies

0 likes

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Amazon TV Spotify doesn't search Artist field

Just got an Amazon FireTV thing. I got it because Spotify has refused to update their Roku app, for reasons that I will go ahead and say are, well, fair enough... Anyway, I just tried to do a few searches in FireTV Spotify app, and to my dismay, the ...

Casual Listener

<passiveagressive> Just got an Amazon FireTV thing. I got it because Spotify has refused to update their Roku app, for reasons that I will go ahead and say are, well, fair enough...   A...

275 Views

0 replies

0 likes

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Music help

Why do my songs keep cutting out after only a few seconds of playing

Newbie

Why do my songs keep cutting out after only a few seconds of playing

249 Views

0 replies

0 likes

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Where is my library?!

Thats what I would like to after the new update, are you serious?!

Regular

Thats what I would like to after the new update, are you serious?!

jdmartin66

Regular

417 Views

3 replies

0 likes

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  • 3 replies
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Missing Library

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". I click on it and it shows the songs I've downloade...

Casual Listener

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". ...

nmcelroy906

Newbie

919 Views

3 replies

2 likes

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  • 3 replies
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When using chromecast with phone or google home, playback registering as account in use elsewhere.

When switching between using my phone, google pixel, and my google home to playback music from spotify i get the error that my device is currently being used elsewhere. this prevents me from playing any music on either for an indeterminiate amount of...

Newbie

When switching between using my phone, google pixel, and my google home to playback music from spotify i get the error that my device is currently being used elsewhere. this prevents me from playing ...

300 Views

0 replies

0 likes

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[Android][Other] Application Crash

I recently updated to the latest version of Spotify (v7.1.01025 armV7) on my android device (Samsun s7 Edge) and the application keeps on crashing - i.e. freezes, doesn't respond to changing music on lock screen, or just crashes. I've tried force clo...

Newbie

I recently updated to the latest version of Spotify (v7.1.01025 armV7) on my android device (Samsun s7 Edge) and the application keeps on crashing - i.e. freezes, doesn't respond to changing music on...

419 Views

0 replies

3 likes

Android
Other
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Spotify App for Gear S3

When trying to stream from my Gear S3 without my phone nearby, I need to go into the Gear S3, change the mobile network to "Always On", then go back into the Spotify app, and choose "Stream over LTE/3G". Is there a way to just allow the app to stream...

Casual Listener

When trying to stream from my Gear S3 without my phone nearby,  I need to go into the Gear S3, change the mobile network to "Always On", then go back into the Spotify app, and choose "Stream ove...

user-removed

Not applicable

578 Views

1 replies

0 likes

Android
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Spotify without wifi

Can't listen music if i dont have wifi

Newbie

Can't listen music if i dont have wifi

PilotAC

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Spotify payed via usb

Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?

Newbie

Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?

270 Views

0 replies

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Volume problem using spotify connect

Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos. If just listening to music on phone then theres no...

Newbie

Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos....

245 Views

0 replies

0 likes

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Superuser Contribution Honor 7 Lite Lockscreen problem

Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and he has the artwork with spotify, i have asked him bu...

Newbie

Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and h...

RodrigoPalma

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
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