Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107471 Views

26 replies

3 likes

  • 107471 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217423 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217423 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571612 Views

79 replies

3 likes

  • 571612 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470841 Views

577 replies

40 likes

Account
Free
  • 470841 Views
  • 577 replies
  • 40 likes

Solved!! App keeps crashing and also app closes when clearing all recently used apps.

Hi there,You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there). Just a few problems I am having...Please note this is nothing to do with the power s...

Casual Listener

 Hi there, You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there).   Just a few probl...

adamdevey

Casual Listener

3420 Views

4 replies

0 likes

  • 3420 Views
  • 4 replies
  • 0 likes

Playlists will not appear on mobile app and vice versa

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Casual Listener

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Jacob

Community Legend

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Library

My library is not showing up in this new version of the app

Newbie

My library is not showing up in this new version of the app

Joe

Community Legend

1079 Views

1 replies

2 likes

  • 1079 Views
  • 1 replies
  • 2 likes

Bug? Now Playing Bar disappears with latest Android IOS style Update

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if I switch to other applications. It does not come ba...

Regular

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if ...

GGROCH

Regular

1697 Views

4 replies

1 likes

  • 1697 Views
  • 4 replies
  • 1 likes

Spotify Connect does not connect to LG Sound Bar (360W) LG Music Flow

=== START OF TEMPLATE === Brief description of the issue: LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices. Same problem in my Nexus 9, LG V10, and Spotify 1.0.28.87.g8f9312a4 on my PC. I checked Chromecast and LG Musi...

Newbie

=== START OF TEMPLATE ===   Brief description of the issue:   LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices.  Same problem in my Nexus 9, LG...

_Sergio_

Music Fan

7914 Views

3 replies

0 likes

LG
LG Music Flow
LG Sound Bar
  • 7914 Views
  • 3 replies
  • 0 likes

Spotify stops playing randomly on Lenovo android

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please help.

Visitor

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please ...

Pelu

Newbie

857 Views

2 replies

0 likes

  • 857 Views
  • 2 replies
  • 0 likes

Solved!! "Silent" playing of songs

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended. That ones makes playlists, downloads them then plays them once downloaded. Although the playlist is now all on the device, Spotify in the la...

Roadie

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended.   That ones makes playlists, downloads them then plays them once downloaded. &nbs...

Joe

Community Legend

14785 Views

9 replies

5 likes

  • 14785 Views
  • 9 replies
  • 5 likes

Playlists Won't Load

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load.I then type in my username in the search bar and when I access the playlists, they will actually load and play with no problems.

Casual Listener

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load. I then type in my username in the search bar and when I access the playlists, t...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Payment Options for Android

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can use my Google Play Balance

Newbie

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can us...

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Not working.

I am on a family plan and my account is saying im not premium anymore but all the other accounts are working.

Newbie

I am on a family plan and my account is saying im not premium anymore but all the other accounts are working.

Joe

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

linked songs

Good evening, so guys I'm having a problem due to the synchronization of songs from my device, through the settings I linked my device songs with Spotify, how can I reverse this?

Newbie

Good evening, so guys I'm having a problem due to the synchronization of songs from my device, through the settings I linked my device songs with Spotify, how can I reverse this?

Joe

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

premium doesnt start

I have paid four times the cost but premium doesnt start yet.

Newbie

I have paid four times the cost but premium doesnt start yet.

Joe

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Spotify crash on start up

I have been having problems with spotify crashing on start up.Whenever I start spotify it crashes after 1 second. I tried the clean reinstall (https://support.spotify.com/is/using_spotify/troubleshooting2/reinstallation-of-spotify/) i tried installin...

Newbie

I have been having problems with spotify crashing on start up. Whenever I start spotify it crashes after 1 second.   I tried the clean reinstall (https://support.spotify.com/is/using_spotify/...

Joe

Community Legend

1134 Views

1 replies

0 likes

  • 1134 Views
  • 1 replies
  • 0 likes

I am listening music and suddenly got offline

I have a great wifi connection on my android tablet and never get off wifi line "except" when I am listening Spotify. Suddenly got offline. No easy then to get on line again, need to restart my tablet.Tried already to update the software on the table...

Newbie

I have a great wifi connection on my android tablet and never get off wifi line "except" when I am listening Spotify. Suddenly got offline. No easy then to get on line again, need to restart my table...

Joe

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Cant lissen to offline playlist when my phone is on lock

I got premium Spotify and when i dawnload my playlist and change to offline mode and play music. About 10 sec after i lockdown my phone it stopt playing thema music.

Newbie

I got premium Spotify and when i dawnload my playlist and change to offline mode and play music. About 10 sec after i lockdown my phone it stopt playing thema music.

Joe

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

How to add many songs to playlist?

Wanna add songs from my favorites to a playlist is there a way to mark them and add them all or do I have to add them one by one? Thanks!

Regular

Wanna add songs from my favorites to a playlist is there a way to mark them and add them all or do I have to add them one by one? Thanks!

Joe

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

The opcion "me" insted of "library"

Hello, i have a question and o hope that here someone can help me to find out how to solve this. My spotify account has change in an option that was "library" for the option "me" and whit that the "songs" option have gone. All of my friends that also...

Casual Listener

Hello, i have a question and o hope that here someone can help me to find out how to solve this. My spotify account has change in an option that was "library" for the option "me" and whit that the "s...

Joe

Community Legend

811 Views

4 replies

0 likes

  • 811 Views
  • 4 replies
  • 0 likes

Limiting downloads to one of my devices

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

Casual Listener

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

paulhooper414

Casual Listener

604 Views

2 replies

0 likes

vary download quanities between devices
  • 604 Views
  • 2 replies
  • 0 likes

Bluetooth autoplay and A2DP in car browse button

Hello, I need to solve this issue.Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere. I think that I solved this problem with bought app Autoplay for Spotify, however this app don’t work so well. Could...

Newbie

  Hello,   I need to solve this issue. Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere.   I think that I solved this problem w...

1346 Views

0 replies

2 likes

  • 1346 Views
  • 0 replies
  • 2 likes