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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389444 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Cannot install Spotify app on Sony Android TV

Hi,I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Play, I can browse it's details, it is shown on the TV ...

Casual Listener

Hi, I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Pl...

646 Views

0 replies

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Superuser Contribution Spotify is constantly undownloading my offline tracks

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.1816I'm running it on the Nexus 5 android 6.0.1 withou...

Newbie

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.181...

Chrisrinerm22

Newbie

1031 Views

2 replies

0 likes

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Llamadas

No se como configurar spotify para que en el momento de una llamada la nusica se pause:c

Newbie

No se como configurar spotify para que en el momento de una llamada la nusica se pause :c

342 Views

0 replies

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A minha conta do spotify estava relacionada a uma pagina no Facebook da minha empresa.

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado, diz que nao e possivel entrar poos logava com a pa...

Newbie

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado,...

342 Views

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Android widget problem

If spotify is not used in a while, the widget control are not working

Newbie

If spotify is not used in a while, the widget control are not working

364 Views

0 replies

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Personal Playlist / Music library

Hey Guys, i do have quit a big problem. Ive added Spotiy Premium to my account, but I dont have a library, and i dont know why. And try to listen to my favourites cause my library isnt working, is not comparetable.. Please advise. Best regards, Danie...

Newbie

Hey Guys,   i do have quit a big problem. Ive added Spotiy Premium to my account, but I dont have a library, and i dont know why. And try to listen to my favourites cause my library isnt worki...

243 Views

0 replies

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Spotify Android App Sound Quality

The sound quality on Spotify app sounds compressed, or I assume it's stuck on normal quality. I don't hear any difference between Normal, High, or even Extreme, at least I don't think I do. I feel like there's a slight difference but it could be a pl...

Newbie

The sound quality on Spotify app sounds compressed, or I assume it's stuck on normal quality. I don't hear any difference between Normal, High, or even Extreme, at least I don't think I do. I feel li...

465 Views

0 replies

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Solved!! High resolution on Cambridge CXN

I have a premium account. I can play music on my android phone and choose High resolution audio.However, streaming through my Cambridge CXN I can't choose High Resolution audio because only one device must play the high resolution ????Can you help me...

Casual Listener

I have a premium account. I can play music on my android phone and choose High resolution audio. However, streaming through my Cambridge CXN I can't choose High Resolution audio because only one dev...

Joe

Community Legend

2160 Views

1 replies

0 likes

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Upload a new song

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playlist.Thanks in advance.

Newbie

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playl...

Joe

Community Legend

432 Views

1 replies

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Getting different UIs for different accounts

Hey!Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI.Is there any way to fix this?(Android user)

Newbie

Hey! Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI. Is there any way to fi...

276 Views

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Delete all downloads, don't let me hear the last playlist offline

Hallo I have a little probleme since the last update i think.This week 2 times my complete downloads on all my devices are gone. I don't know why...And i can't hear the last playlist offline. I have a problem with my mobilephone and it happens often,...

Regular

Hallo   I have a little probleme since the last update i think. This week 2 times my complete downloads on all my devices are gone. I don't know why... And i can't hear the last playlist off...

Albedeluxe

Regular

366 Views

2 replies

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Ford Sync Applink

Does anyone know how to get Spotify working with Ford Applink? I've just purchased a 2014 fiesta and have 'sync applications' on my cars menu. I can connect via bluetooth but the spotify app doesn't seem to register. I can find little information on ...

Casual Listener

Does anyone know how to get Spotify working with Ford Applink?  I've just purchased a 2014 fiesta and have 'sync applications' on my cars menu. I can connect via bluetooth but the spotify app do...

423 Views

0 replies

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Spotify constantly crashing/freezing completely - requiring phone restart (Samsung S7)

Hi guys, Is anyone having constant problems with running spotify on a Samsung S7? his has been ocuring for WEEKS and surpasses Spotify updates. Spotify just freezes mid way through switching a track, and while it will continue to play music, you cann...

Casual Listener

Hi guys,   Is anyone having constant problems with running spotify on a Samsung S7? his has been ocuring for WEEKS and surpasses Spotify updates. Spotify just freezes mid way through swit...

Ruka

Regular

450 Views

2 replies

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Spotify crashes phone

Hello, I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen is locked, it is impossible to turn it on again so I have to ...

Newbie

Hello,   I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen...

Ruka

Regular

870 Views

5 replies

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Cant listen to different music on 2 different phones

I have Spotify family and when connected to wifi at home I can't listen to different music on different phones

Newbie

I have Spotify family and when connected to wifi at home I can't listen to different music on different phones

MartinStoichkov

Community Legend

258 Views

1 replies

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Samsung S5

Even with cleared Cache and Data, Spotify takes 9.56GB??? tried reinstalling it and even before i´ve logged in it took 9.56GB.

Newbie

Even with cleared Cache and Data, Spotify takes 9.56GB???  tried reinstalling it and even before i´ve logged in it took 9.56GB.  

300 Views

0 replies

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Solved!! Playing an Album

Just started the 3-month introductory Premium service, and am having trouble with something I think should be simple, but doesn't appear to be ... playing an album. Coming from Google Play Music, I'm used to the concept of finding an album, and just ...

Casual Listener

Just started the 3-month introductory Premium service, and am having trouble with something I think should be simple, but doesn't appear to be ... playing an album.   Coming from Google P...

davemoviejunkie

Casual Listener

719 Views

4 replies

0 likes

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armazenamento de músicas

Na minha conta não aparece a opção de armazenamento de músicas

Newbie

Na minha conta não aparece a opção de armazenamento de músicas

244 Views

0 replies

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