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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118782 Views

27 replies

4 likes

  • 118782 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239602 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239602 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600492 Views

79 replies

3 likes

  • 600492 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492923 Views

581 replies

42 likes

Account
Free
  • 492923 Views
  • 581 replies
  • 42 likes

Android marshmallow - problems since upgrading to Premium

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists.Xperia Z3c

Casual Listener

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists. Xperia Z3c

Eurosimz

Casual Listener

826 Views

4 replies

0 likes

  • 826 Views
  • 4 replies
  • 0 likes

How long does it take to remove storage data off phone after turning off "available offline".

Surprised that it does not do this right away. I am always near the storage limit of my phone and like to rotate the offline albums, and so I find it very frustrating that the data is not immediately removed after turning off "available offline".1. H...

Music Fan

Surprised that it does not do this right away. I am always near the storage limit of my phone and like to rotate the offline albums, and so I find it very frustrating that the data is not immediately...

tman202

Music Fan

1765 Views

7 replies

1 likes

  • 1765 Views
  • 7 replies
  • 1 likes

add song to queue instead of replace it

When I have a playlist in my queue and i search for new songs, i touch the songname instead of the three points (...), to add it and then my queue is replaced. is a possibility to avoid that? greatings.

Casual Listener

When I have a playlist in my queue and i search for new songs, i touch the songname instead of the three points (...), to add it and then my queue is replaced.   is a possibility to avoid that...

Joe

Community Legend

709 Views

1 replies

0 likes

queue management
  • 709 Views
  • 1 replies
  • 0 likes

Music Stops Playing When Screen is Off

I have the Samsung Note 5 and have been experiencing problem with playing songs on Spotify (for probably 6months now) that aren't downloaded to my own playlist. Songs would just stop playing/streaming when I went to other apps (i.e. instagram, FB) wh...

Newbie

I have the Samsung Note 5 and have been experiencing problem with playing songs on Spotify (for probably 6months now) that aren't downloaded to my own playlist. Songs would just stop playing/streamin...

feelikeastrangr

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Offline tracks

Hey, since I had my OnePlus 3T I cannot download tracks when I use the mobile data while the setting " Download with mobile " is already enbled.If someone can help me to fix this problem, thank you

Newbie

Hey, since I had my OnePlus 3T I cannot download tracks when I use the mobile data while the setting " Download with mobile " is already enbled. If someone can help me to fix this problem, thank you

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

2 USERS

I CURRENTLY HAVE A SUBCRIPTION FOR 2 USERS ON MY ACCT. WHEN MY DAUGHTER GETS ON TO PLAY MUSIC IT KICKS ME OFF WHILE I'M LISTENING OR I HAVE TO LISTEN TO HER MUSIC. IS THERE A WAY TO CHANGE THIS??

Newbie

I CURRENTLY HAVE A SUBCRIPTION FOR 2 USERS ON MY ACCT. WHEN MY DAUGHTER GETS ON TO PLAY MUSIC IT KICKS ME OFF WHILE I'M LISTENING OR I HAVE TO LISTEN TO HER MUSIC. IS THERE A WAY TO CHANGE THIS??

itu_

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

spotify connect issue with raumfeld one s

So, a couple of days ago I bought a Raumfeld One S and I have been having issues with it ever since. When I first set it up I couldn't connect with spotify connect. I selected my raumfeld from the lis of available devices and underneath it it said co...

Casual Listener

So, a couple of days ago I bought a Raumfeld One S and I have been having issues with it ever since. When I first set it up I couldn't connect with spotify connect. I selected my raumfeld from the li...

603 Views

0 replies

0 likes

one s
Raumfeld
raumfeld one s
teufel audio
  • 603 Views
  • 0 replies
  • 0 likes

Are Galaxy S5 users screwed if they're on Marshmallow?

I have read the stickied threads. The solution does not work for the S5 https://community.spotify.com/t5/Android/Android-Update-6-x-Marshmallow-amp-Adoptable-Storage/m-p/1402160#M62765 1. delete data and cache for spotify, then uninstall.2. go to set...

Regular

I have read the stickied threads. The solution does not work for the S5   https://community.spotify.com/t5/Android/Android-Update-6-x-Marshmallow-amp-Adoptable-Storage/m-p/1402160#M62765 &nbs...

Joe

Community Legend

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

Audio not playing

Whenever I listen to music on my phone, the first track I listen to plays as normal. After that, all tracks played have a problem. At some point in the song, the audio stops playing, but the audio time bar goes on. Sometimes the song even skips four ...

Regular

Whenever I listen to music on my phone, the first track I listen to plays as normal. After that, all tracks played have a problem. At some point in the song, the audio stops playing, but the audio ti...

ddominykas

Regular

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Apple TV feature

I am trying to log onto my Spotify on my Samsung TV, I entered my username and password which I know is correct because I logged in on my phone and it worked fine but it keeps saying incorrect username or password!

Casual Listener

I am trying to log onto my Spotify on my Samsung TV, I entered my username and password which I know is correct because I logged in on my phone and it worked fine but it keeps saying incorrect userna...

Joe

Community Legend

609 Views

3 replies

0 likes

  • 609 Views
  • 3 replies
  • 0 likes

Solved!! 30 days offline usage has expired?? Premium

Hello, I have premium which works well except for sometimes when all my downloaded platlists becom "un-downloaded". Spotify tells me that my 30 days of ofline usage has expired. I then have to go into offline mode and download them over again. This k...

Casual Listener

Hello,   I have premium which works well except for sometimes when all my downloaded platlists becom "un-downloaded". Spotify tells me that my 30 days of ofline usage has expired. I then hav...

Joe

Community Legend

31669 Views

25 replies

0 likes

  • 31669 Views
  • 25 replies
  • 0 likes

Spotify for Mirrorlink (VW Discover Pro)

Hi, anyone know if Spotify will be working for Mirrorlink during driving soon? It needs to be certified for usage during driving I believe. Thanks in advance. Using a Samsung Note 4.

Newbie

Hi, anyone know if Spotify will be working for Mirrorlink during driving soon? It needs to be certified for usage during driving I believe. Thanks in advance. Using a Samsung Note 4.

ksoufan

Newbie

3642 Views

4 replies

0 likes

  • 3642 Views
  • 4 replies
  • 0 likes

Solved!! Offline Popup Menu

Yesterday i updated my Spotify on Android on my Samsung Galaxy S3 (Version 7.2.0.1250) and noticed two important and annoying things. At first: all these consequent UI updates might look pretty and so on, but it would be nice to spare some pretty loa...

Regular

Yesterday i updated my Spotify on Android on my Samsung Galaxy S3 (Version 7.2.0.1250) and noticed two important and annoying things. At first: all these consequent UI updates might look pretty and s...

marxpopp

Regular

1216 Views

2 replies

0 likes

  • 1216 Views
  • 2 replies
  • 0 likes

Superuser Contribution Freezing when connected to Ford Sync 3

Basically the title, if play Spotify through the applink on Ford Sync 3 it wont let me change songs. If I pause my music then play it again usually I can change songs a few times before it will freeze again. I can get around this by just using it as ...

Casual Listener

Basically the title, if play Spotify through the applink on Ford Sync 3 it wont let me change songs. If I pause my music then play it again usually I can change songs a few times before it will freez...

Eruion

Casual Listener

3545 Views

7 replies

0 likes

Android
Applink
Ford
Galaxy
MyFord
S7
Samsung
Sync3
  • 3545 Views
  • 7 replies
  • 0 likes

3 months for 0,99 premium package

I signed up for he 3 months for 0,99 premium package, but something went wrong i guess. I can't listen anything, and the app offers me to become premium again...

Newbie

I signed up for he 3 months for 0,99 premium package, but something went wrong i guess. I can't listen anything, and the app offers me to become premium again...

user-removed

Not applicable

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

No sound with Android Auto USB after update

Hey everyone, I recently updated my Droid Turbo to 6.0.1, and now when I connect to my car via USB, the sound from spotify does not work. it says it is playing, but nothing comes out. I did not have this issue before I updated. If I connect via bluet...

Newbie

Hey everyone,    I recently updated my Droid Turbo to 6.0.1, and now when I connect to my car via USB, the sound from spotify does not work. it says it is playing, but nothing comes out. ...

570 Views

0 replies

1 likes

  • 570 Views
  • 0 replies
  • 1 likes

Unplayable Song

I've recently payed for a premium membership, and I immediately searched for a song I planned to listen to. As soon as I found the album, the song was listed and clearly visible, but it is the only song I could not play. I would like to know of it ha...

Newbie

I've recently payed for a premium membership, and I immediately searched for a song I planned to listen to. As soon as I found the album, the song was listed and clearly visible, but it is the only s...

Dreadlord

Community Legend

566 Views

1 replies

0 likes

Android
Mobile
  • 566 Views
  • 1 replies
  • 0 likes

I WANT TO CANCEL MY SUSCRIPTION

HELP ME I WAN TO CANCEL MY SUBSCRIPTION. CANT FIND THE CANCELATION BUTTON. HHHHHEEELLLPPP!!!

Visitor

HELP ME I WAN TO CANCEL MY SUBSCRIPTION. CANT FIND THE CANCELATION BUTTON. HHHHHEEELLLPPP!!!

OviiiOne

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Songs on albums unplayable

I don't get why this "app" has all the GOOD songs unplayable yet all the bad songs are??? I think it's unfair when I'm paying for the subscription yet this unavailable in my country GARBAGE is really stupid and other albums from artists are also unav...

Newbie

I don't get why this "app" has all the GOOD songs unplayable yet all the bad songs are??? I think it's unfair when I'm paying for the subscription yet this unavailable in my country GARBAGE is really...

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Change fb log in

My friend has logged in through fb with my spotify now it is in her name how can I change it to my fb

Newbie

My friend has logged in through fb with my spotify now it is in her name how can I change it to my fb

Joe

Community Legend

5093 Views

1 replies

0 likes

  • 5093 Views
  • 1 replies
  • 0 likes