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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203295 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203295 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548346 Views

78 replies

3 likes

  • 548346 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455966 Views

571 replies

38 likes

Account
Free
  • 455966 Views
  • 571 replies
  • 38 likes

SD Card Option Returns, what about OTG USB Flashdrives

The way manufacturers are going is to forget about SD cards and exapandable memory. Apple have always done it, Motorola Nexus / Google did away with it, and I think it was written into the contract for Hewuei (SP) Nexus 6P to name but a few. After th...

Newbie

The way manufacturers are going is to forget about SD cards and exapandable memory.  Apple have always done it, Motorola Nexus / Google did away with it, and I think it was written into the cont...

stevenascott

Music Fan

801 Views

1 replies

1 likes

  • 801 Views
  • 1 replies
  • 1 likes

No puedo utilizar mi cuenta

Que tal amigos, el problema mío fue que antes tenía 3 dispositivos conectados en mi cuenta, el caso fue que cambie de celular y lo reinicie y ya cuando puse todo al nuevo entre a mi cuenta y no me permite descargar mis canciones porque marca que ya p...

Casual Listener

Que tal amigos, el problema mío fue que antes tenía 3 dispositivos conectados en mi cuenta, el caso fue que cambie de celular y lo reinicie y ya cuando puse todo al nuevo entre a mi cuenta y no me pe...

FranciscoJFA

Casual Listener

502 Views

3 replies

0 likes

  • 502 Views
  • 3 replies
  • 0 likes

Automatic Playlist after audio books

Hey...I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to sleep...And the bad music wakes mehr up. Could you pl...

Newbie

Hey... I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify premium

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

Newbie

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Probleme sur family

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s merci

Newbie

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s m...

325 Views

0 replies

1 likes

  • 325 Views
  • 0 replies
  • 1 likes

Speichern auf SD-Card nicht möglich

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

Newbie

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Solved!! App keeps crashing and also app closes when clearing all recently used apps.

Hi there,You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there). Just a few problems I am having...Please note this is nothing to do with the power s...

Casual Listener

 Hi there, You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there).   Just a few probl...

adamdevey

Casual Listener

3385 Views

4 replies

0 likes

  • 3385 Views
  • 4 replies
  • 0 likes

Playlists will not appear on mobile app and vice versa

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Casual Listener

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Jacob

Community Legend

692 Views

3 replies

0 likes

  • 692 Views
  • 3 replies
  • 0 likes

Library

My library is not showing up in this new version of the app

Newbie

My library is not showing up in this new version of the app

Joe

Community Legend

1050 Views

1 replies

2 likes

  • 1050 Views
  • 1 replies
  • 2 likes

Bug? Now Playing Bar disappears with latest Android IOS style Update

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if I switch to other applications. It does not come ba...

Regular

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if ...

GGROCH

Regular

1645 Views

4 replies

1 likes

  • 1645 Views
  • 4 replies
  • 1 likes

Spotify Connect does not connect to LG Sound Bar (360W) LG Music Flow

=== START OF TEMPLATE === Brief description of the issue: LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices. Same problem in my Nexus 9, LG V10, and Spotify 1.0.28.87.g8f9312a4 on my PC. I checked Chromecast and LG Musi...

Newbie

=== START OF TEMPLATE ===   Brief description of the issue:   LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices.  Same problem in my Nexus 9, LG...

_Sergio_

Music Fan

7809 Views

3 replies

0 likes

LG
LG Music Flow
LG Sound Bar
  • 7809 Views
  • 3 replies
  • 0 likes

Spotify stops playing randomly on Lenovo android

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please help.

Visitor

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please ...

Pelu

Newbie

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

Solved!! "Silent" playing of songs

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended. That ones makes playlists, downloads them then plays them once downloaded. Although the playlist is now all on the device, Spotify in the la...

Roadie

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended.   That ones makes playlists, downloads them then plays them once downloaded. &nbs...

Joe

Community Legend

14634 Views

9 replies

5 likes

  • 14634 Views
  • 9 replies
  • 5 likes

Playlists Won't Load

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load.I then type in my username in the search bar and when I access the playlists, they will actually load and play with no problems.

Casual Listener

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load. I then type in my username in the search bar and when I access the playlists, t...

Joe

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Payment Options for Android

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can use my Google Play Balance

Newbie

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can us...

Joe

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Not working.

I am on a family plan and my account is saying im not premium anymore but all the other accounts are working.

Newbie

I am on a family plan and my account is saying im not premium anymore but all the other accounts are working.

Joe

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

linked songs

Good evening, so guys I'm having a problem due to the synchronization of songs from my device, through the settings I linked my device songs with Spotify, how can I reverse this?

Newbie

Good evening, so guys I'm having a problem due to the synchronization of songs from my device, through the settings I linked my device songs with Spotify, how can I reverse this?

Joe

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

premium doesnt start

I have paid four times the cost but premium doesnt start yet.

Newbie

I have paid four times the cost but premium doesnt start yet.

Joe

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Spotify crash on start up

I have been having problems with spotify crashing on start up.Whenever I start spotify it crashes after 1 second. I tried the clean reinstall (https://support.spotify.com/is/using_spotify/troubleshooting2/reinstallation-of-spotify/) i tried installin...

Newbie

I have been having problems with spotify crashing on start up. Whenever I start spotify it crashes after 1 second.   I tried the clean reinstall (https://support.spotify.com/is/using_spotify/...

Joe

Community Legend

1112 Views

1 replies

0 likes

  • 1112 Views
  • 1 replies
  • 0 likes