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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195600 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195600 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537208 Views

78 replies

3 likes

  • 537208 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442281 Views

565 replies

37 likes

Account
Free
  • 442281 Views
  • 565 replies
  • 37 likes

premium doesnt start

I have paid four times the cost but premium doesnt start yet.

Newbie

I have paid four times the cost but premium doesnt start yet.

Joe

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Spotify crash on start up

I have been having problems with spotify crashing on start up.Whenever I start spotify it crashes after 1 second. I tried the clean reinstall (https://support.spotify.com/is/using_spotify/troubleshooting2/reinstallation-of-spotify/) i tried installin...

Newbie

I have been having problems with spotify crashing on start up. Whenever I start spotify it crashes after 1 second.   I tried the clean reinstall (https://support.spotify.com/is/using_spotify/...

Joe

Community Legend

1093 Views

1 replies

0 likes

  • 1093 Views
  • 1 replies
  • 0 likes

I am listening music and suddenly got offline

I have a great wifi connection on my android tablet and never get off wifi line "except" when I am listening Spotify. Suddenly got offline. No easy then to get on line again, need to restart my tablet.Tried already to update the software on the table...

Newbie

I have a great wifi connection on my android tablet and never get off wifi line "except" when I am listening Spotify. Suddenly got offline. No easy then to get on line again, need to restart my table...

Joe

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Cant lissen to offline playlist when my phone is on lock

I got premium Spotify and when i dawnload my playlist and change to offline mode and play music. About 10 sec after i lockdown my phone it stopt playing thema music.

Newbie

I got premium Spotify and when i dawnload my playlist and change to offline mode and play music. About 10 sec after i lockdown my phone it stopt playing thema music.

Joe

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

How to add many songs to playlist?

Wanna add songs from my favorites to a playlist is there a way to mark them and add them all or do I have to add them one by one? Thanks!

Regular

Wanna add songs from my favorites to a playlist is there a way to mark them and add them all or do I have to add them one by one? Thanks!

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

The opcion "me" insted of "library"

Hello, i have a question and o hope that here someone can help me to find out how to solve this. My spotify account has change in an option that was "library" for the option "me" and whit that the "songs" option have gone. All of my friends that also...

Casual Listener

Hello, i have a question and o hope that here someone can help me to find out how to solve this. My spotify account has change in an option that was "library" for the option "me" and whit that the "s...

Joe

Community Legend

736 Views

4 replies

0 likes

  • 736 Views
  • 4 replies
  • 0 likes

Limiting downloads to one of my devices

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

Casual Listener

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

paulhooper414

Casual Listener

557 Views

2 replies

0 likes

vary download quanities between devices
  • 557 Views
  • 2 replies
  • 0 likes

Bluetooth autoplay and A2DP in car browse button

Hello, I need to solve this issue.Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere. I think that I solved this problem with bought app Autoplay for Spotify, however this app don’t work so well. Could...

Newbie

  Hello,   I need to solve this issue. Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere.   I think that I solved this problem w...

1316 Views

0 replies

2 likes

  • 1316 Views
  • 0 replies
  • 2 likes

Paguei e Não foi liberado

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes.Gostaria que liberasse a conta premium e cancelasse um dos pagamentos.Obrigado

Visitor

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes. Gostaria que liberasse a conta premium e cancelasse um dos pagamentos. Obrigado

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Wasted space on side menu

There is so much wasted space on the menu. Why not give the ability to add playlist shortcuts? I don't think it'd be too hard to implement. I hate having to click and click just to get one playlist started.

Roadie

There is so much wasted space on the menu.  Why not give the ability to add playlist shortcuts?  I don't think it'd be too hard to implement.  I hate having to click and click just to ...

Vanterax

Roadie

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Local Files wont download on device

Hi, my local files won't download onto my phone anymore.Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Normally they sync easily but for some reason now somethi...

Casual Listener

Hi, my local files won't download onto my phone anymore. Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Norm...

Joe

Community Legend

781 Views

2 replies

0 likes

  • 781 Views
  • 2 replies
  • 0 likes

Lost songs

I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know that the songs are there on my sd card but the app do...

Casual Listener

I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know th...

Joe

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Issue With Downloaded Playlists

I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning drive, but recently, when I open the app for my drive h...

Newbie

I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning driv...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Playing discography.....

I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogether. Is this possible?

Newbie

I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogeth...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Kindle Fire HD

Hi, I'm hoping someone can help me here I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded songs anywhere or download any more. My playlists are a...

Casual Listener

Hi, I'm hoping someone can help me here 🙂 I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded s...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Spotify freezes, crashes and drains battery

Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been: - freezing mid-song at random times- draining the battery on my Samsung Galaxy S7 and making it unusually hot- crashing, sometimes ...

Regular

Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been:   - freezing mid-song at random times - draining the battery on my Samsu...

Arron87

Newbie

1158 Views

5 replies

1 likes

  • 1158 Views
  • 5 replies
  • 1 likes

Browsing local files

Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC's own music player, but I'd rather use Spotify so I...

Regular

Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC'...

Shadowsta3

Newbie

2764 Views

3 replies

2 likes

  • 2764 Views
  • 3 replies
  • 2 likes

Spotify playlist is continously deleted

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that everytime, I have to re-download the 4 GB of music to...

Newbie

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that ev...

BroTRex

Newbie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! Android Auto - always no internet connection is shown

Dear community, dear support,I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not possible to go online. Always the message "No interne...

Music Fan

Dear community, dear support, I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not ...

Esox

Newbie

36442 Views

8 replies

0 likes

android auto
no connection
offine
  • 36442 Views
  • 8 replies
  • 0 likes

Android does not save to SD card; wasting 5GB of disk space!!!

Tried this already: [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to the SD card or you receive an error message that says "Disk is full"...

Casual Listener

Tried this already:    [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to th...

668 Views

0 replies

1 likes

  • 668 Views
  • 0 replies
  • 1 likes