Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111324 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223929 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581186 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478450 Views
577 replies
40 likes
Bonjour, j'utilise Spotify Premium depuis environ un mois.Depuis quelques jours, je n'ai plus accès à la fonction "parcourir". Quand je clique dessus, un écran noir apparaît :- plus de playlists recommandées- plus accès à la rubrique genre & ambiance...
Bonjour, j'utilise Spotify Premium depuis environ un mois. Depuis quelques jours, je n'ai plus accès à la fonction "parcourir". Quand je clique dessus, un écran noir apparaît : - plus de p...
Casual Listener
2572 Views
3 replies
0 likes
Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go to setting to download using cellular. Now all my ...
Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go...
Casual Listener
598 Views
3 replies
0 likes
Não consigo mais baixar músicas , porque o aplicativo do Spotify diz que eu estou sem memória , mas o meu cartão SD está praticamente vazio , podem me ajudar por favor ?
Não consigo mais baixar músicas , porque o aplicativo do Spotify diz que eu estou sem memória , mas o meu cartão SD está praticamente vazio , podem me ajudar por favor ?
1568 Views
0 replies
4 likes
Hi everyone, i read months ago that the side menu moved to bottom, wich i like. but i still with the old side menu, if logout and login with a new account it has the new bottom menu. When the bottom menu will be enable to my account?thanks
Hi everyone, i read months ago that the side menu moved to bottom, wich i like. but i still with the old side menu, if logout and login with a new account it has the new bottom menu. When the bottom ...
Casual Listener
673 Views
2 replies
0 likes
All the songs that i save for offline play randomly get deleted. I had 800ish songs that I had to redownload.
All the songs that i save for offline play randomly get deleted. I had 800ish songs that I had to redownload.
345 Views
0 replies
0 likes
Hi,I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks).I have been using it with no problems during the last year. When the device enters into suspended mode (with the lock screen), Spotify stops playing and the unloc...
Hi, I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks). I have been using it with no problems during the last year. When the device enters into suspended mode (wit...
Casual Listener
1067 Views
1 replies
0 likes
Help!I from Venezuela but now I am living in Chile, I know this app is available here in Chile but when I want to try to download it, there is a message saying something like this app isn't available for my country. I have my Gps activated, I reset a...
Help! I from Venezuela but now I am living in Chile, I know this app is available here in Chile but when I want to try to download it, there is a message saying something like this app isn't availab...
Community Legend
929 Views
4 replies
0 likes
We (Premium Users) should have the ability to delete recently played playlists/artists instead of just hiding it. Hope there would be an upcoming update regarding this issue. Thanks!
We (Premium Users) should have the ability to delete recently played playlists/artists instead of just hiding it. Hope there would be an upcoming update regarding this issue. Thanks!
Community Legend
716 Views
1 replies
1 likes
Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it feels like. I got through 2 1/2 songs this time. It'...
Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it f...
Not applicable
617 Views
3 replies
1 likes
I can't find the storage feature in library's settings
I can't find the storage feature in library's settings
Community Legend
796 Views
4 replies
0 likes
I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect. I gather it's possible to use Connect between the two, but my screen shows nothing about Devices available. So how do I do it?
I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect. I gather it's possible to use Connect between the two, but my screen shows nothing about Devices availabl...
Community Legend
701 Views
1 replies
0 likes
I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will play perfectly fine for 5-10 seconds, then get inte...
I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will ...
Newbie
15953 Views
4 replies
1 likes
I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)
I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)
Moderator
586 Views
1 replies
0 likes
On Samsung S4. I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect. It shows that music is playing to the speakers at the bottom of the screen, but usually it shows what's playing (can I can pause/skip from here...
On Samsung S4. I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect. It shows that music is playing to the speakers at the bottom of the ...
Newbie
2126 Views
3 replies
0 likes
en el celular android , cada vez que inicio spotify debo iniciar la sesion.De que manera debo hacer para que la misma quede abierta ? Gracias
en el celular android , cada vez que inicio spotify debo iniciar la sesion. De que manera debo hacer para que la misma quede abierta ? Gracias
301 Views
0 replies
0 likes
Hi everyone I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours ago and I'm not sure if there has been an update. If it hel...
Hi everyone I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours...
Casual Listener
729 Views
2 replies
0 likes
Olá pessoal, gostaria de saber se alguém já teve este problema.Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist.Mais quando mudei de celular e instalei o Spotify nele, não cons...
Olá pessoal, gostaria de saber se alguém já teve este problema. Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist. Mais quan...
384 Views
0 replies
1 likes
Buenos días, Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo. Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ¿Podrían decirme cómo hacer para volver a ver esas opciones mientras ...
Buenos días, Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo. Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ...
Casual Listener
949 Views
1 replies
0 likes
Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?
Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?
274 Views
0 replies
0 likes
Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take forever if I have to do one by one.
Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take fo...
Casual Listener
31464 Views
5 replies
4 likes
