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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107497 Views

26 replies

3 likes

  • 107497 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217457 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217457 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571670 Views

79 replies

3 likes

  • 571670 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470887 Views

577 replies

40 likes

Account
Free
  • 470887 Views
  • 577 replies
  • 40 likes

Why is Spotify using so much data playing solely songs I have downloaded to my phone?

Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to a playlist of my own, all downloaded to my phone. I...

Casual Listener

Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to ...

740 Views

0 replies

7 likes

  • 740 Views
  • 0 replies
  • 7 likes

Share Now Opens Default Android Share

After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I want to use to share the track with. Spotify is not an opt...

Casual Listener

After becoming a premium member I can no longer share within the Spotify App.  When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I w...

Joe

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Can't listen downloaded music offline

It has been a few days since i have spotify and i have no good thing to say.Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offline i can't play my downloaded music.I tried to reinsta...

Newbie

It has been a few days since i have spotify and i have no good thing to say. Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offl...

ErikG

Roadie

1561 Views

1 replies

0 likes

  • 1561 Views
  • 1 replies
  • 0 likes

Spotify premium

In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why?Thanks

Newbie

In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why? Th...

Joe

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

logged out after every restart

himy problem is that i got logged out after every restart of my phone and all downloaded musik is gone.i have an oukitel k6000, with android 6.0hope someone can help thanks for your help

Casual Listener

hi my problem is that i got logged out after every restart of my phone and all downloaded musik is gone. i have an oukitel k6000, with android 6.0 hope someone can help 🙂   thanks for your...

Joe

Community Legend

571 Views

3 replies

0 likes

  • 571 Views
  • 3 replies
  • 0 likes

Download música

Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.

Newbie

Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Spotify for Android TV with Tasker?

Hi, I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV.I'm trying to send Tasker intents to com.spotify.tv.androidI am able to launch it with Tasker, but I also want it to start playing a playlist on shuffle....

Newbie

Hi,   I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV. I'm trying to send Tasker intents to com.spotify.tv.android I am able to launch it with Ta...

958 Views

0 replies

0 likes

  • 958 Views
  • 0 replies
  • 0 likes

Downloads using cellular on Android 6 Marshmallow

Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to download using Cellular" although I enabled it alrea...

Casual Listener

Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to d...

Suriako

Regular

1306 Views

2 replies

0 likes

  • 1306 Views
  • 2 replies
  • 0 likes

Solved!! Taiwan - Spotify free on mobile question

I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!

Newbie

I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!

Simonftw

Music Fan

1653 Views

2 replies

0 likes

  • 1653 Views
  • 2 replies
  • 0 likes

I can't find "your library" in my spotify

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you solved my problem

Newbie

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you ...

Joe

Community Legend

1338 Views

3 replies

0 likes

  • 1338 Views
  • 3 replies
  • 0 likes

Connect - Sehe Denon AVR1912 Receiver nicht in Spotify Android

Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV Receiver sind in dem selben LAN. Ich sehe den AV Rec...

Newbie

Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV R...

Joe

Community Legend

2562 Views

1 replies

0 likes

  • 2562 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast Audio - problems skipping/changing tracks

Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it. We've had this problem in the discussion board before:https://community.spotify.com/t...

Roadie

Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it.   We've had this problem...

bademeister1328

Casual Listener

13000 Views

8 replies

6 likes

  • 13000 Views
  • 8 replies
  • 6 likes

Won't let me log in

Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "new to spotify? start here! and if youre already an m...

Newbie

Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "ne...

Cubsrock13

Newbie

15571 Views

33 replies

3 likes

  • 15571 Views
  • 33 replies
  • 3 likes

Local Files play silently after being downloaded in the app.

So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move onto the next song in the playlist. I've downloaded ot...

Casual Listener

So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move ont...

awesomesauce135

Casual Listener

1227 Views

2 replies

0 likes

  • 1227 Views
  • 2 replies
  • 0 likes

Playlist does not start after detecting tempo in running mode

Hi folks,i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press play the last playlist will be played.Any ideas?Regards Lars

Casual Listener

Hi folks, i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press p...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Long pauses on BT devices at end of songs

On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on the album or playlist. If I wake up the phone, the ne...

Newbie

On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on th...

480 Views

0 replies

0 likes

Android
bluetooth
playback
  • 480 Views
  • 0 replies
  • 0 likes

Albums and Songs not loading

The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums offline either. I can save them when I'm on my comp...

Newbie

The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums ...

DriesDauwe

Newbie

1393 Views

1 replies

2 likes

Albums
Android
loading
Samsung
songs
  • 1393 Views
  • 1 replies
  • 2 likes

My library not showing up. All my songs are gone

I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried logging in and out, clearing cache, uninstalling and ...

Newbie

I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried lo...

Joe

Community Legend

1238 Views

1 replies

2 likes

  • 1238 Views
  • 1 replies
  • 2 likes

[Android] Music keeps being paused

Every time I open a game or if I switch from any app to a game, Spotify stops playing music. Could you fix it or add an option to let us choose to don't pause music when opening games and other players? Poweramp Player has this option (called Permane...

Casual Listener

Every time I open a game or if I switch from any app to a game, Spotify stops playing music. Could you fix it or add an option to let us choose to don't pause music when opening games and other playe...

Zyph7007

Newbie

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Solved!! Ongoing issue with missing storage option

For last few months I am facing storage setting missing issue.This setting sometimes appears but most of the time is not available. And I cannot listen to music offline. It is very unfortunate that I have to download 10 GB of songs every few weeks.Pl...

Newbie

For last few months I am facing storage setting missing issue. This setting sometimes appears but most of the time is not available. And I cannot listen to music offline. It is very unfortunate that...

Owenbird2012_21

Casual Listener

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes